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By Bernadine D. on 04/24/18
Professional, efficient, courteous, affordable service!!!

By Maoshi G. on 04/13/18
(No Comment)

By Sally S. on 04/13/18
My total experience with Crain Htg.& cooling Co. was top notch. But when I think about the two installers the phrase "Dynamic Duo" comes to my mind as the best way to describe those guys.They were timely pleasant and answered all my questions, explained the use o...
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My total experience with Crain Htg.& cooling Co. was top notch. But when I think about the two installers the phrase "Dynamic Duo" comes to my mind as the best way to describe those guys.They were timely pleasant and answered all my questions, explained the use of new unit to me. They replaced an old old monster of a unit that developed a carbon monoxide leak.
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By Richard R. on 04/12/18
After doing a lot of research and getting quotes form 4 different companies, I had a new Furnace and A/C unit installed in September 2017 by Crain Heating and Cooling. As part of my install I also received 2 years of free Preventative Maintenance Program (PMP). Tod...
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After doing a lot of research and getting quotes form 4 different companies, I had a new Furnace and A/C unit installed in September 2017 by Crain Heating and Cooling. As part of my install I also received 2 years of free Preventative Maintenance Program (PMP). Today the Crain rep, Ted, came to my home for the first PMP check of my furnace. He was very friendly and explained what he was doing throughout. I felt comfortable and confident that he was taking proper care of the furnace. I would highly recommend Crain Heating and Cooling to anyone looking for new Furnace and A/C.
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By John Carol R. on 04/06/18
Friendly and knowledgeable staff. I have no complaints about this company and would recommend.

By Dan K. on 04/05/18
Just had a great service visit from Ted Peterson of Crain Heating and Cooling! Ted was incredibly professional and thorough. He provided me with a couple different repair / replacement options along with detailed explanations that were delivered in an incredibly co...
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Just had a great service visit from Ted Peterson of Crain Heating and Cooling! Ted was incredibly professional and thorough. He provided me with a couple different repair / replacement options along with detailed explanations that were delivered in an incredibly courteous and intelligent manner. I strongly recommend using this company based on this interaction with them (I don't write reviews very often). I plan on replacing my furnace through Crain and using them for regularly scheduled maintenance. - D
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By Shy S. on 04/04/18
My Crain experience started with Cody H. my sales person and he was great and had a lot of information to give me about the products I was interested in and he gave me a great price and has been very helpful since the completion of the job. Then came installation d...
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My Crain experience started with Cody H. my sales person and he was great and had a lot of information to give me about the products I was interested in and he gave me a great price and has been very helpful since the completion of the job. Then came installation day. OMG! Marlyn and Justin was wonderful. You can tell they take pride in doing their job any questions I had they had no problem answering them. When they finished the installation my furnace room was neat and clean and even looked bigger! The only thing that wasn't done, they forgot to put my insulation back in the rim but I didn't let that affect my rating. They were just great!
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By Steve Q. on 04/02/18
ted was excellent, polite, efficient, an asset to company, thks!!

By William E. on 03/28/18
Great job, clean , efficient, on time and a nice fellow

By Jeff T. on 03/20/18
We received four estimates. These guys were easily the most professional and reasonably priced. The other guys we considered were no shlubs either. It's only just been installed, but so far so good with this company.

By Oliver B. on 03/16/18
Came out same day. Very friendly. Super knowledgeable. Great service

By Ron F. on 03/13/18
Had furnace and air conditioner replaced. these guys came in as team, definitely knew what they were doing. Answered my questions made sure I had info for warranty. Got the job done as of this time no issues.

By Suzette G. on 03/11/18
Had a very positive experience with Ted who came on Sunday on an emergency call. Very knowledgeable and professional. Would definitely recommend!

By Chris B. on 03/08/18
Each time I called I got same day service. Jason came out twice now and solved my problem quick both times as well as giving me honest advice .

By Spencer J. on 03/08/18
Justin and Marlyn just installed an air conditioning system in our home. They were very professional and forthcoming with details on the project. There were some problems with the original configuration of the heating system that had to be taken care of but Justi...
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Justin and Marlyn just installed an air conditioning system in our home. They were very professional and forthcoming with details on the project. There were some problems with the original configuration of the heating system that had to be taken care of but Justin and Marlyn took the extra time to make sure everything was done correctly. Now just to wait for warmer weather to test out the new system. Thanks, Marlyn and Justin!
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By Spencer J. on 03/08/18
Justin and Marlyn just installed an air conditioning system in our home. They were very professional and forthcoming with details on the project. There were some problems with the original configuration of the heating system that had to be taken care of but Justi...
(View More)
Justin and Marlyn just installed an air conditioning system in our home. They were very professional and forthcoming with details on the project. There were some problems with the original configuration of the heating system that had to be taken care of but Justin and Marlyn took the extra time to make sure everything was done correctly. Now just to wait for warmer weather to test out the new system. Thanks, Marlyn and Justin!
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By Diane A. on 03/03/18
Very good I wish the wore protection on there shoes when in my house I wish they started earlier than 10 am they had to chase parts twice and worked till 7 pm If they started earlier this would not be soo late

By Frank P. on 03/03/18
The Crain team was outstanding, very professional and accommodating. The office staff kept us informed on the "who, what and where". The installers were exceptional. I would definitely recommend Crain Heating and Cooling to anyone who needs a heating and cooling contractor. Great job!

By Orlandez H. on 03/02/18
Timely, friendly, expert service. Would definitely recommend.

By John A. on 02/27/18
Was told I'd have the estimates emailed by Monday at the latest, and as of Tuesday I still haven't received them.
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734-469-5180

Select any employee to see all their reviews.

Crain Heating and Cooling Team
Rating:
(57 total reviews)
Jason C
26 Years
Rating:
(52 total reviews)
Cody H
Rating:
(35 total reviews)
Ted P
Rating:
(31 total reviews)
Jim C
40 Years
Rating:
(24 total reviews)
Crain Heating and Cooling
Rating:
(21 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Crain Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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