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By Tabitha W. on 03/12/20
I want to give a special thank you to all those at Conway for all they do and for all they gave to make possible for Guy and I to be the winners of the 20th Conway Care's Services heating and air system. All of the team that we dealt with were kind and professional...
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I want to give a special thank you to all those at Conway for all they do and for all they gave to make possible for Guy and I to be the winners of the 20th Conway Care's Services heating and air system. All of the team that we dealt with were kind and professional throughout the whole process from top to finish. Jason D, Andrew W and Brandon H came in and did a professional and outstanding job. Even setitng up a tent in the rain to work outside, floor covering, noise control and removal all were outstanding and deserve recognition. Abby was always kind when we spoke and Mr. Conway, how awesome it is to have wonderful heat in our home without space heaters and I know the coolness this summer will be just the same without window units. I cannot say enough about the whole team and their work and kindness of friends and family that made it happen. I thank God for people and companies like yours.
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By Rich N. on 03/11/20
Great service!! Very professional and very knowledgeable!!

By Don o. on 03/10/20
We had no heat friday night and they showed up friday night to get us back up. Bravo Follow-up. He came back this morning with the part we needed and got it done efficiently and effectively.

By LeTonya J. on 02/28/20
A/C unit installation completed with 1 incident puncture on wall beneath thermostat panel must be repaired by contractors per installation team.

By Judy H. on 02/19/20
I can't say enough good things about Conway Comfort! Anthony R was just here to do a quality check on a system that him and Dean installed just a few weeks ago. He also set up my Spring maintenance check while he was here. These guys are top notch and really care...
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I can't say enough good things about Conway Comfort! Anthony R was just here to do a quality check on a system that him and Dean installed just a few weeks ago. He also set up my Spring maintenance check while he was here. These guys are top notch and really care about the service they provide.
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By Vladimir S. on 02/13/20
This company are amazing, after my emergency call technician show up in 1,5 hour and Anthony Rinaudo ( high skilled technician ) did perfect job, find the problem quick, fixed, answers all my questions, recommended future maintenance ,so really appreciate your job ...
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This company are amazing, after my emergency call technician show up in 1,5 hour and Anthony Rinaudo ( high skilled technician ) did perfect job, find the problem quick, fixed, answers all my questions, recommended future maintenance ,so really appreciate your job and highly recommend this company everyone who wants to be happy as me. Thank you Conway Comfort Heating and thank you Anthony R.
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By Les B. on 01/23/20
Both Brandon and Marshon were both very professional. Did an excellent job and recommend their services.

By Simhadri s. on 01/10/20
no comment

By Jamila S. on 01/07/20
I can’t remember the technicians names, but I have to say that Conway Comfort’s customer service is the best!! The patience they’ve shown with trying to get my unit approved by my Homeowners Association was phenomenal!!! The technicians they sent were very...
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I can’t remember the technicians names, but I have to say that Conway Comfort’s customer service is the best!! The patience they’ve shown with trying to get my unit approved by my Homeowners Association was phenomenal!!! The technicians they sent were very polite and professional. I would definitely recommend them.
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By Barkley P. on 01/02/20
Jason and Andrew installed a heat pump/split unit. They were great the unit really look nice and works well. They explained how it works, removed the old unit and left everything spotless. Its rare to fine technicians that are knowledgeable, professional and take p...
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Jason and Andrew installed a heat pump/split unit. They were great the unit really look nice and works well. They explained how it works, removed the old unit and left everything spotless. Its rare to fine technicians that are knowledgeable, professional and take pride in there work. Conway should be proud to have these guys on their staff.
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By John M. on 11/29/19
(no comment)

By Narayan P. on 11/19/19
John was prompt,courteous and did a good job on the furnace and after changing the board the heat is working well Glad to have him as the service technician

By Eman on 11/10/19
Anthony P arrived on time and swiftly discovered that high winds had affected the output valve of my HVAC system causing our system to error and fail. He remedied the situation and never tried to sell us another service. He has impeccable manners and very professional!

By Judith B. on 10/11/19
Anthony was very helpful and efficient. He clearly explained everything that he was doing and it was a pleasure to work with him. He always does a great job for us.

By Rick Y. on 09/17/19
We give John 5 stars.

By Shirley B. on 08/05/19
Dustin Hylton and Monte Miller granted us with superb customer service...These young men were so kind and thoughtful....they worked non-stop til they finished the job...they took pride in there work making sure they did things the right way and i greatly appreciate...
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Dustin Hylton and Monte Miller granted us with superb customer service...These young men were so kind and thoughtful....they worked non-stop til they finished the job...they took pride in there work making sure they did things the right way and i greatly appreciate that...a real asset to Conway Services....I will recommend these guys to everyone Thank you and God bless you!!! Shirley and Sharon Blake
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By Christian L. on 08/04/19
Anthony was pleasant and professional. He wore the booties over his shoes upon entering my house and comprehensibly explained his diagnosis once I explained the issue. He ultimately resolved the issue which said would take a day or two to see the positive results (...
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Anthony was pleasant and professional. He wore the booties over his shoes upon entering my house and comprehensibly explained his diagnosis once I explained the issue. He ultimately resolved the issue which said would take a day or two to see the positive results (which we did). Our upper portion of the house is cool to our satisfaction!
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By Charles on 07/20/19
The heat index was well over 100 F. Anthony was very professional, pleasant and extremely knowledgeable regarding our heat pump. This company is the best in the area.

By Kristen B. on 07/15/19
Ralph M. was prompt, super friendly, knowledgeable and efficient. Thank you so much!

By Dorothy B. on 07/13/19
Very knowledgeable. Very nice . I would definitely recommend !
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Select any employee to see all their reviews.

Anthony P
Rating:
62 total reviews!
Conway Comfort
Rating:
28 total reviews!
Shannon S
Customer Service Rep.
Rating:
(1 total review)
Anthony R
Rating:
(17 total reviews)
John N
Rating:
(14 total reviews)
Kevin M
Rating:
(6 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Conway Comfort Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Conway Comfort Heating and Cooling. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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John N has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
14 total reviews
By Narayan P. on 11/19/19
John was prompt,courteous and did a good job on the furnace and after changing the board the heat is working well Glad to have him as the service technician

By Rick Y. on 09/17/19
We give John 5 stars.

By Dorothy B. on 07/13/19
Very knowledgeable. Very nice . I would definitely recommend !

By Frank R. on 02/01/19
John is friendly helpful and knowledgeable. Quickly resolved the issue.

By Pat K. on 01/31/19
John was very helpful and got our heating problem fixed pretty quickly... Highly recommended.

By John M. on 01/12/19
(no comment)

By Pat A. on 11/07/18
First got our complete heating and air conditioner units in 2012 from Conway. Since that time we have had service checks twice every year since. Conway is reliable, professional, courteous , and competent. Today our service representative John came to completel our...
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First got our complete heating and air conditioner units in 2012 from Conway. Since that time we have had service checks twice every year since. Conway is reliable, professional, courteous , and competent. Today our service representative John came to completel our service. He was respectful, competent, and performed our needs perfectly. Thank you to your organization for such a great experience.
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By Bridget p. on 10/24/18
Trustworthy , knowledgeable !

By Jill on 07/25/18
John N and Anthony P were both great. Had 2 different service calls and both men were kind courteous and very professional. This company sends you texts with pictures of who is coming to do your service and a text when they are on your way to do the work. Excellent!!!

By Jamie Lauren Driz E. on 07/07/18
Our service tech was John Nestor. He was great, identified some issues we had in our system, and recommended some fixes for us. We will definitely be using Conway in the future!

By Krystina R. on 05/30/18
Conway Comfort Heating and Cooling was professional from start to finish! The tech, John, was extremely knowledgeable and diagnosed the problem within seconds! I would highly recommend this business in the future. Thank you for all your help!

By Donna B. on 05/07/18
Conway Comfort has been the best experience! John was professional, knowledgeable and fixed our air conditoner for a fair price. We have had other companies sevice our air conditoner unit and try to oversell us or say things are broken that are not. I truly appreci...
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Conway Comfort has been the best experience! John was professional, knowledgeable and fixed our air conditoner for a fair price. We have had other companies sevice our air conditoner unit and try to oversell us or say things are broken that are not. I truly appreciate his service and would highly reco Conway. They are our “go to” now so much that we have an ongoing service contract . Thank you
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By Lucy P. on 11/16/17
I have been more than pleased with services from Conway. They installed my heating/cooling unit and it has worked perfectly for 5 years. I also am a member of the Comfort Club and paying just a little a month ensures they come during the year for inspections and to...
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I have been more than pleased with services from Conway. They installed my heating/cooling unit and it has worked perfectly for 5 years. I also am a member of the Comfort Club and paying just a little a month ensures they come during the year for inspections and to answer any questions. A year ago they installed a new hot water tank while I was out of town. I could not have been more pleased and rest assured that everything would be taken care of, even though I was not there. Today, during the fall inspection of heater, I became aware of adding a whole house air purifier to combat indoor pollution. I live in an older house and have two dogs. The service technician, Chris Wild, was so helpful and clearly explained the benefits and operation of the purifier. I know it was a wise investment!! Chris was so easy to work with and very thorough with the inspection of my heating unit and the installation of the PCO Clean Air system. I completely trusted him and know he completed a job done well. I highly recommend this service technician, Chris Wild..with an A rating.
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By Marci C. on 11/15/17
John did a great job and made me feel so much better about the problems I was having with my unit. I'd like to request John for all future visits.
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