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By Vivi T. on 01/01/19
I was so pleased with the professionalism exhibited by Eric. He checked out what I thought the problem might be and then explained what the real problem was and how he would service the problem. It cost a little bit more than I expected but I received a new thermos...
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I was so pleased with the professionalism exhibited by Eric. He checked out what I thought the problem might be and then explained what the real problem was and how he would service the problem. It cost a little bit more than I expected but I received a new thermostat in the end. Again, I was so impressed by his professionalism that I've already told him that I want him to come back in June to service my air conditioner. Thanks again!
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By Mitchell A. on 12/19/18
Very well run company with well trained , polite, friendly , competent , communicative employees. I worked with Luis, Jose, and Eric. All were great representatives for the company . The owner Michael obviously runs a great business and is very responsive to any qu...
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Very well run company with well trained , polite, friendly , competent , communicative employees. I worked with Luis, Jose, and Eric. All were great representatives for the company . The owner Michael obviously runs a great business and is very responsive to any questions or needs. I’d highly recommend them for any HVAC issue you may have.
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By Cindi R. on 12/15/18
As always Complete Comfort Heating and Air always sends professional and kind technicians to service my HVAC system, and Luis did not disappoint. Thank you Luis!

By Sarel on 12/14/18
Luis do a great job.

By Linda M. on 12/13/18
For anyone who wants great service all the way around please consider Complete Comfort Heating and Air. Both Eric and Jose were not only respectful of keeping everything clean, but worked seamlessly together. In just 3 days they relocated a new heater in my at...
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For anyone who wants great service all the way around please consider Complete Comfort Heating and Air. Both Eric and Jose were not only respectful of keeping everything clean, but worked seamlessly together. In just 3 days they relocated a new heater in my attic and put a new air conditioning unit on the side of my house where no one can see it. It’s perfect!!! It will be a nice warm Christmas because of Complete Comfort! Thank you so much, Linda
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By Mimi S. on 12/08/18
I give A+ to this company. Their technician Luis came to my home to take care of the problem that we had with our central heater. He was on time very respectful, knowledgeable, and he explained to us what was going on with our heater and even took pictures of th...
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I give A+ to this company. Their technician Luis came to my home to take care of the problem that we had with our central heater. He was on time very respectful, knowledgeable, and he explained to us what was going on with our heater and even took pictures of the furnace in attic and showed it to us and explained what was wrong and patiently answered all our questions. He found the problem easily and change the broken part. This company is really good and Luis their technician is very smart fast and honest. I will hire this company again. This is a very honest and respectful company.
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By KATHERINE W. on 12/07/18
(no comment)

By Steve S. on 12/06/18
I had my furnace serviced today and was extremely pleased by the wonderful professional.Eric was courteous, very helpful and explained a lot about my furnace. Will highly recommend.

By BRYAN M. on 11/02/18
We had been considering air conditioning in our home for several years, and have put it off due the expense. Making sure we got quality work and at a good value was very important. Complete Comfort made the entire experience very simple and straightforward. From...
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We had been considering air conditioning in our home for several years, and have put it off due the expense. Making sure we got quality work and at a good value was very important. Complete Comfort made the entire experience very simple and straightforward. From the initial quote, to the installation, everything went very smooth. The installation crew (Eric, Luis, and Jose) were very professional, polite, and thorough with the work they performed. We could not be happier with the final product, and would definitely recommend Complete Comfort to anyone considering central air and/or heating in their home. Thanks for the great job guys!
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By Bryan S. M. on 11/02/18
We had been considering air conditioning in our home for several years now, and have put it off due the expense. Making sure we got quality work and at a good value was very important. Complete Comfort made the entire experience very simple and straightforward. Fro...
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We had been considering air conditioning in our home for several years now, and have put it off due the expense. Making sure we got quality work and at a good value was very important. Complete Comfort made the entire experience very simple and straightforward. From the initial quote, to the installation, everything went very smooth. The installation crew (Eric, Luis, and Jose) were very professional, polite, and thorough with the work they performed. We could not be happier with the final product, and would definitely recommend Complete Comfort to anyone considering central air and/or heating in their home. Thanks for the great job guys!
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By Natalie B. on 10/26/18
The team at Complete Comfort are totally amazing! They are professional, friendly, knowledgeable and went above and beyond to complete my job in a timely manner. I highly recommend them for all your HVAC needs!

By Ralph O. on 08/10/18
Mike was on time and when he left the house was cooling again. He explained what he planned to do and why he recommended doing it. It all made sense and he was quite pleasant.

By Peter L. on 07/17/18
Mike was super helpful to help us fix our AC during a busiest hot summer day. We had a broken AC unit last week. It can happen anytime during a hot summer day, and usually, I am okay to wait for a few days to get it fixed. However, having a broken AC with a newb...
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Mike was super helpful to help us fix our AC during a busiest hot summer day. We had a broken AC unit last week. It can happen anytime during a hot summer day, and usually, I am okay to wait for a few days to get it fixed. However, having a broken AC with a newborn in my house was a totally different story. I had to call 16 different places to get help, but none of them could help me during their busiest summer day. Krystal and Mike was awesome enough to fix our AC as soon as I called them. It only took a few hours before Mike to fix the AC unit. He was very professional, and called out all the possible problems and explained why and how. Then he fixed it all. Instead of fixing and take off right away, Mike stayed around in the yard to see everything works properly to make sure there are no further problems. I definitely recommend them to everyone. I'll totally reach out to them again whenever I need a help with my AC unit. Thank you Mike and Krystal for your help!
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By Peter L. on 07/17/18
Mike was super helpful to help us fixing our AC during a busiest hot summer day. We had a broken AC unit last week. It can happen anytime during a hot summer day, and usually, I am okay to wait for a few days to get it fixed. However, having a broken AC with a n...
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Mike was super helpful to help us fixing our AC during a busiest hot summer day. We had a broken AC unit last week. It can happen anytime during a hot summer day, and usually, I am okay to wait for a few days to get it fixed. However, having a broken AC with a newborn in my house was a totally different story. I had to call 16 different places to get help, but none of them could help me during their busiest summer day. Krystal and Mike were awesome enough to fix our AC as soon as I called them. It only took a few hours before Mike to fix the AC unit. He was very professional, and called out all the possible problems and explained why and how. Then he fixed it all. Instead of fixing and take off right away, Mike stayed around in the yard to see everything works properly to make sure there are no further problems. I definitely recommend them to everyone. I'll totally reach out to them again whenever I need a help with my AC unit. Thank you Mike and Krystal for your help!Thank you Mike and Krystal for your help!
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By Ben H. on 07/14/18
Mike S. did a great job. He was extremely knowledgeable and very straight forward with no pressure tactics. He was able to get my 25 year old a/c unit up an running at a minimal of cost. The company was very responsive and went out of their way to get a technici...
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Mike S. did a great job. He was extremely knowledgeable and very straight forward with no pressure tactics. He was able to get my 25 year old a/c unit up an running at a minimal of cost. The company was very responsive and went out of their way to get a technician out to me on a moments notice. I would recommend Complete Comfort to anyone and will be using this company to service all my a/c and heating needs in the future.
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By Serena Y. on 07/13/18
My AC stopped blowing cool air during the a heat wave, called Complete Comfort to have them take a look. Mike S was the advisor that helped me. He was very professional, the indoor and outdoor portions of the AC unit were in hard to get places but he handled it per...
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My AC stopped blowing cool air during the a heat wave, called Complete Comfort to have them take a look. Mike S was the advisor that helped me. He was very professional, the indoor and outdoor portions of the AC unit were in hard to get places but he handled it perfectly. He diagnosed the problem with the outside unit, was knowledgeable about things my HOA needed to handle as well as the AC parts that are covered under manufactured warranty. Highly recommend their services! Thank you!
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By John C. on 07/10/18
Art was professional, patient, and knowledgeable during his service visit. Answered all my questions and gave pointers on how to keep the system running smoother. Definitely a reliable technician from a reliable business and I wouldn't hesitate to call again.

By William H. on 07/10/18
After having no air for two days Complete Comfort Heating and Air came through after trying 3 other companies (even the company that installed the unit) they all failed to even call back. Mike S. came out at 1PM instead of 5PM like the appointment was set up for. ...
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After having no air for two days Complete Comfort Heating and Air came through after trying 3 other companies (even the company that installed the unit) they all failed to even call back. Mike S. came out at 1PM instead of 5PM like the appointment was set up for. Mike quickly accessed the problems and had some suggestions for me on how to run the unit more affectively. He fix all the issues quickly and even cleaned up the outside unit. This is now my go to company for all my air and heating needs, and Mike S. if I can get him every time. Mike even helped me set up a Service Agreement for ALL future service. Great Company with Great People and Excellent Service...
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By Mara I. on 07/09/18
Our house thermostat was shorting the furnace--and our air conditioner effectively would not turn on. Art (the awesome field technician) came by to fix it for us. He was beyond professional, kind, and knowledgeable. He gave us a thorough briefing of what he did and...
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Our house thermostat was shorting the furnace--and our air conditioner effectively would not turn on. Art (the awesome field technician) came by to fix it for us. He was beyond professional, kind, and knowledgeable. He gave us a thorough briefing of what he did and how to properly work our new thermostat. Along with Art, Michael was super helpful. He is the company owner/manager and was very communicative with myself via Yelp. He walked me through the process and verified appointment times and logistic with me very thoroughly. It was a very fluid system overall. We had the option to keep our old thermostat, but we opted to get the company that they were selling since it came with a one year warranty. I would definitely utilize Complete Comfort Heating and Air again! Great service all around!
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By Mara I. on 07/09/18
Our house thermostat was shorting the furnace--and our air conditioner effectively would not turn on. Art (the awesome field technician) came by to fix it for us. He was beyond professional, kind, and knowledgeable. He gave us a thorough briefing of what he did and...
(View More)
Our house thermostat was shorting the furnace--and our air conditioner effectively would not turn on. Art (the awesome field technician) came by to fix it for us. He was beyond professional, kind, and knowledgeable. He gave us a thorough briefing of what he did and how to properly work our new thermostat. Along with Art, Michael was super helpful. He is the company owner/manager and was very communicative with myself via Yelp. He walked me through the process and verified appointment times and logistic with me very thoroughly. It was a very fluid system overall. We had the option to keep our old thermostat, but we opted to get the company that they were selling since it came with a one year warranty. I would definitely utilize Complete Comfort Heating and Air again! Great service all around!
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949-742-2995

Select any employee to see all their reviews.

Michael S
Rating:
138 total reviews!
Eric B
Rating:
117 total reviews!
Krystal J
Customer Service Rep.
3 Years
Rating:
(112 total reviews)
Laura S
Customer Service Rep.
Rating:
(66 total reviews)
Jose B
Rating:
(99 total reviews)
Complete Comfort Heating and Air Team
Rating:
(59 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Complete Comfort Heating and Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Complete Comfort Heating and Air. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jose B has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
99 total reviews
I am part of Complete Comforts lead Install team. You will find me installing at every install providing you the comfort you deserve. In my spare time i enjoy staying hands on with my profession & playing with my grandchildren.
By KATHERINE W. on 12/07/18
(no comment)

By BRYAN M. on 11/02/18
We had been considering air conditioning in our home for several years, and have put it off due the expense. Making sure we got quality work and at a good value was very important. Complete Comfort made the entire experience very simple and straightforward. From...
(View More)
We had been considering air conditioning in our home for several years, and have put it off due the expense. Making sure we got quality work and at a good value was very important. Complete Comfort made the entire experience very simple and straightforward. From the initial quote, to the installation, everything went very smooth. The installation crew (Eric, Luis, and Jose) were very professional, polite, and thorough with the work they performed. We could not be happier with the final product, and would definitely recommend Complete Comfort to anyone considering central air and/or heating in their home. Thanks for the great job guys!
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By Bryan S. M. on 11/02/18
We had been considering air conditioning in our home for several years now, and have put it off due the expense. Making sure we got quality work and at a good value was very important. Complete Comfort made the entire experience very simple and straightforward. Fro...
(View More)
We had been considering air conditioning in our home for several years now, and have put it off due the expense. Making sure we got quality work and at a good value was very important. Complete Comfort made the entire experience very simple and straightforward. From the initial quote, to the installation, everything went very smooth. The installation crew (Eric, Luis, and Jose) were very professional, polite, and thorough with the work they performed. We could not be happier with the final product, and would definitely recommend Complete Comfort to anyone considering central air and/or heating in their home. Thanks for the great job guys!
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By Natalie B. on 10/26/18
The team at Complete Comfort are totally amazing! They are professional, friendly, knowledgeable and went above and beyond to complete my job in a timely manner. I highly recommend them for all your HVAC needs!

By Anthony R. on 06/09/18
Great company with excellent customer service. Extremely with our choice to go with them for our AC and heating needs. We highly recommend them.

By Dana C. on 02/10/18
My husband passed away a few years ago, so it was a really tough decision to get a whole new HVAC system. Eric came out and gave me my options for repair or replace and right away I felt he was being honest and did not push a new system. I ultimately decided on rep...
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My husband passed away a few years ago, so it was a really tough decision to get a whole new HVAC system. Eric came out and gave me my options for repair or replace and right away I felt he was being honest and did not push a new system. I ultimately decided on replacing my 23 year old unit. Krystal was great as well on the phone and in our email coversations. Everything was explained really well. On install day, Eric and his dad were prompt, curtious, clean, and when finished, Eric showed me pictures of the completed install which was in a very tight space in my attic. I was very comfortable having them in my home and I would definitely recommend them to othere! Thank you!
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By Robyn S. on 01/16/18
Complete Comfort Heating and Air is an outstanding company that delivers a great product and has staff that care about providing a great service to their customers. Krystal, Eric and Jose were helpful, reliable and professional. I am very please with the product and installation.

By Jeff A. on 11/06/17
I highly recommend the entire team at Complete Comfort Heating and Air! They were the only company to answer the phone on a Saturday on my very first try reaching them (out of 6 companies I tried to reach via Yelp and Angie's List referrals), and they were able t...
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I highly recommend the entire team at Complete Comfort Heating and Air! They were the only company to answer the phone on a Saturday on my very first try reaching them (out of 6 companies I tried to reach via Yelp and Angie's List referrals), and they were able to immediately schedule an appointment at a time convenient to me for an initial inspection. From that first inspection all the way through to the end of a major whole-home system, duct work, insulation and asbestos abatement project, I received impeccably professional service, great technical advice, friendly contacts, super responsive customer service, timely appointments and thorough explanations at every step along the way. Again, I highly recommend Complete Comfort to anyone looking for HVAC service small to large! I would be happy to provide more detail to anyone interested in a more detailed explanation of their service offering if you contact me directly.
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By Steve L. on 10/31/17
TLDR: Excellent Installation. On time, very friendly. Open to all questions. Highest quality work done quickly. I needed my 30 year old, mismatched Furnace/AC system replaced. I interviewed 3 great installers so it was hard to choose but Mike made me feel the most...
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TLDR: Excellent Installation. On time, very friendly. Open to all questions. Highest quality work done quickly. I needed my 30 year old, mismatched Furnace/AC system replaced. I interviewed 3 great installers so it was hard to choose but Mike made me feel the most confident that they would listen to my wishes and do a high quality job. I take a lot of pride in my home so have very high standards about the quality and appearance of the things put into it. I was given 4 different units at different price levels to choose from. Krystal was very helpful in answering my questions and very responsive. Eric and Jose did an amazing install. I had them move the condenser to a different part of my yard and it looks great. They were ontime to the install, did fast work, were always open and inviting about my MANY questions and requests and left the work site cleaner than they found it. I will be recommending Complete Comfort to my friends and family.
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By Graham C. on 10/31/17
Highly recommend. I replaced my entire HVAC system at my house and Complete Comfort did an amazing job with professional workmanship and attention to detail. Eric B., the lead on installation, especially gets my 5 stars for his workmanship and management of the t...
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Highly recommend. I replaced my entire HVAC system at my house and Complete Comfort did an amazing job with professional workmanship and attention to detail. Eric B., the lead on installation, especially gets my 5 stars for his workmanship and management of the team. Additionally, Complete Comfort handled all the permitting and coordination for my Advanced Home Upgrade rebate through Energy Upgrade California.
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By Steve F. on 10/25/17
Complete Comfort heating and Air is the best contractor service and company we've ever worked with. From the Sunday call back to take care of our A/C unit that went out in 100 degree weather to the prompt response, emergency service a few hours later to a complete...
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Complete Comfort heating and Air is the best contractor service and company we've ever worked with. From the Sunday call back to take care of our A/C unit that went out in 100 degree weather to the prompt response, emergency service a few hours later to a complete brand new installation. Eric and his teammates were friendly, professional efficient, and so meticulous in making sure everything looked great and clean after install. We are pleased with the function of our systems and enjoying the A/C! We highly recommend Complete Comfort with 5star plus review!
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By Beverly B. on 09/21/17
I wish there was a 6th star!! Complete Comfort Heating and Air is amazing...I first had Travis come out in summer of 2016 and I waited so long that it cooled off and I didn't consider it any longer. Then, with the heat waves this summer I decided to call them back....
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I wish there was a 6th star!! Complete Comfort Heating and Air is amazing...I first had Travis come out in summer of 2016 and I waited so long that it cooled off and I didn't consider it any longer. Then, with the heat waves this summer I decided to call them back. They did a repair a few years ago on my Niece's house in Ladera Ranch and then recently did a new installation for them so they came with recommendation! Krystal, well, she is awesome making all the arrangements, scheduling and follow ups. The guys showed up right on time and what an amazing crew I had! Eric, Alex and Jose (aka "El Gato") were the absolute best! They were nice, clean and brought treats for my dogs! There was a little glitch with the thermostat and Michael came right out, checked it out and then I got to see Travis again when he installed a replacement. Putting in a/c was not an easy decision to make but I know I got the best in the business!! I am sleeping at night and my dogs are comfortable during the day when I am gone. This was an all around great experience.
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By Paul M. on 09/04/17
Great company and great service. You can't go wrong with them.

By Malcolm S. on 08/01/17
Can't say enough good qbout this team of Guys. They worked their butts off to finish my installation in one day. From 8.30 m till almost 10pm. There was some problems with my existing heater but they stayed on to fix them and always with a smile on their faces. Wou...
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Can't say enough good qbout this team of Guys. They worked their butts off to finish my installation in one day. From 8.30 m till almost 10pm. There was some problems with my existing heater but they stayed on to fix them and always with a smile on their faces. Would recommend this team an Company for all or any of your HVAC needs. Definitely A
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By Michael J. on 07/31/17
I highly recommend this company. We had 4 quotes for replacing our HVAC unit and Complete Comfort Heating & Air was the most responsive and had the best follow through along with a fair price, not so much from the other companies. I had several questions before c...
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I highly recommend this company. We had 4 quotes for replacing our HVAC unit and Complete Comfort Heating & Air was the most responsive and had the best follow through along with a fair price, not so much from the other companies. I had several questions before committing and Mike was quick to respond to my calls. If he was busy, he would call me back within an hour or so. Krystal, Client Coordinator Manager, was on top of it. She made the scheduling and paperwork go very smoothly and was always very pleasant. Excellent customer service and quick to respond, the only delay in response time was from me. She's so quick I couldn't keep up :) The Crew; Eric, Alex and Jose were very professional and clean. They stayed late on the second day of install to make sure the job was finished. They had a positive attitude and didn't hesitate to answer any questions that I had during the installation. For all dog lovers, they had treats for my dogs when they arrived which was a nice touch. Don't hesitate doing business with this company. Thanks for everything and keep up the great work! Michael and Penny
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By Shannon S. on 07/20/17
Professional, excellent communication, extremely organized, and skilled. This company is seriously amazing. We called on a Thursday, Mike came out to provide a quote on Saturday, and work started 8 days later (we installed AC in July so the minor wait was expected)...
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Professional, excellent communication, extremely organized, and skilled. This company is seriously amazing. We called on a Thursday, Mike came out to provide a quote on Saturday, and work started 8 days later (we installed AC in July so the minor wait was expected). Mike was knowledgeable and thorough. Krystal kept our job organized and provided the formal quote, invoice, and appt dates very timely. We had an old furnace removed, Asbestos ducts removed, new furnace relocated to the attic, new Carrier AC unit installed, a Gable vent and all new ducts / returns installed. The workmanship is TOP NOTCH. Eric is polite, knowledgeable, and a pleasure to work with. Alex and Jose also did a wonderful job installing our system. We are accustom to having to be the leaders and keep on top of companies to 'remember us' and stay on track. From start to finish, the Complete Comfort team was a step ahead of us and made the process so easy and enjoyable. By far the best home improvement company we have worked with. Worth every penny!
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By Jeff B. on 07/12/17
From beginning to end, the team was amazing. Wish every company provided this level of customer service. Definitely a role model.

By Victor K. on 06/26/17
Excellent service- very professional Technician are well experienced and explained the function in a great way to understand the system is high quality and efficient for our large house.

By harold D. on 06/24/17
Great job installing new duct work for my A/C & furnace. Eric, his Father and brother left our house cleaner then when they arrived. Three very professional gentlemen . Thanks guys. Harold Davies

By Ngoc L. on 06/16/17
Amazing team from management (Krystal) to onsite team (Eric B, Jose B and Alex B) They are all very professional and reliable. I would highly recommend complete comfort to my family and friends.
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