Had a faulty AC, called Comfort Solutions, and was scheduled for the same-day appointment with a tech, Paul came in and did an awesome job diagnosing the issue and fixing it at the same time. My AC is now working and he gave me recommendations on what to do in the future with my aging furnace. Paul was very professional, courteous, and knew his job well. Thank you for your help and I will recommend comfort Solutions to others. Their price was reasonable as well.
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First time a har my AC serviced, and it was a very pleasant experience. Paul arrived when promised and did a though inspection. Not only did he perform all the required testing, he also EDUCATED me by telling me what he was doing and how I should go about self maintenance to insure that my AC unit is always in tip-top condition. Like I said, it was the first time, and it won’t be the last with Comfort Solutions.! 5 stars and 2 thumbs up
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We lost heat over the weekend and I called Comfort Solutions. I got an answering service as it was a weekend (Holiday) and I was called back quickly by Comfort Solutions. Paul W. came out to fix our unit and was very quick to diagnose and fix our issues. He explained well what was wrong and what he was dong to fix it. He tested a few times as well to make sure everything was working as it should. Heat back working! They were very upfront with costs and I felt they were reasonably priced. I would definitely recommend Comfort Solutions. I also like that they send you an email letting them know they are on their way and who your technician is. Very automated and efficient. GREAT SERVICE!
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Professional, responsive and always reasonable. Paul and Mike walked me through exactly what was going on with my home a/c system and my options for repair. Very professional and personable team that was equally matched by John S. and James who handled installation of my new central air conditioning and heating system. They were prompt, thorough and left my home immaculate - making sure to answer all my questions before leaving. Everything about the Comfort Solutions team made it easier to choose investing in the system upgrade.
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Kyle, our Comfort Solution service person, is punctual, informative, and experienced. He listens attentively and is nice to have as a constant when he visits twice a year. Five stars are appropriate for him, at this time. This past cycle of being informed of our need for a check up was the first issue I have had with the actual company since I have worked with them (6 plus yrs). I hope the office/company will return to sending out the discount cards which serves as a reminder and make calls for an appointment. Otherwise, I have only positive comments to give to this company at this time! If the mailing/ calling is a one time error ( then corrected) Comfort Solutions deserve a solid rating
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Kyle arrived promptly and was very professional. After a thorough examination of outside unit plus fan and ductwork in attic, he concluded that all components were working well. (My husband initially believed there was a problem). When I asked if a tune-up was needed, Kyle was honest and said it didn't, as he had already vacuumed everything out. He was also patient and gave us good advice. Will definitely recommend and call them in the future
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