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By Velma Gibbs / Pentecostal Temple C. on 01/31/19
I want to take a moment to share my experience with Comfort Plus Services. My church was having an issue with the heating, and their service technician that come out was Gary Ebersole!!!!! He was professional, on time, but most of all he took the time and talked t...
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I want to take a moment to share my experience with Comfort Plus Services. My church was having an issue with the heating, and their service technician that come out was Gary Ebersole!!!!! He was professional, on time, but most of all he took the time and talked to me, not at me. He explained how he could assist our church with an service plan. He explained to me step by step what was covered. He was AWESOME!!!! A great first impression and professional representative for this company. Needless to say "We will be purchasing their service plan!!
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By James s. on 01/30/19
Terrance and Kip Were very nice and professional. They really takes pride in his work. That's hard to find these days. They got my blower working in two days and we have great heat now, just in time for all the cold weather that is on the way here. I would highly r...
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Terrance and Kip Were very nice and professional. They really takes pride in his work. That's hard to find these days. They got my blower working in two days and we have great heat now, just in time for all the cold weather that is on the way here. I would highly recommend them and Comfort plus to everybody. All the people that I dealt with over there seemed to be very professional. Gary was also very helpful in telling me what my problem was. I've never dealt with any other company where everybody seemed so professional. Thanks again.
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By James s. on 01/30/19
Terrance and Kip Were very nice and professional. They really takes pride in his work. That's hard to find these days. They got my blower working in two days and we have great heat now, just in time for all the cold weather that is on the way here. I would highly r...
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Terrance and Kip Were very nice and professional. They really takes pride in his work. That's hard to find these days. They got my blower working in two days and we have great heat now, just in time for all the cold weather that is on the way here. I would highly recommend them and Comfort plus to everybody. All the people that I dealt with over there seemed to be very professional. Gary was also very helpful in telling me what my problem was. I've never dealt with any other company where everybody seemed so professional. Thanks again.
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By Elizabeth F. on 01/29/19
She called to ask some questions about her oil usage, but while on the line wanted to make sure she took time to compliment Reggie. She said before we came along, she wasn’t confident in the work that would be performed at her house. Now, she knows she is getti...
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She called to ask some questions about her oil usage, but while on the line wanted to make sure she took time to compliment Reggie. She said before we came along, she wasn’t confident in the work that would be performed at her house. Now, she knows she is getting quality work and is being taken care of by a great person/company professionally and personally. She is a fan of Reggie’s, to say the least.
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By Joan R. on 01/22/19
Mrs. Richardson called to let us know Mike was so cordial and a wonderful technician. She was happy to have heat, and wanted everyone at Comfort Plus to know Mike deserves a gold star.

By Marty T. on 01/19/19
Great Job Gary !

By Brandon and M. on 01/19/19
Brandon and Marques installed my ductless HVAC. They wer professional, knowledgeable and efficient. They made certain that I understood the operation of the system. I was also impressed with how tidy they were after the installation, making sure all packing materia...
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Brandon and Marques installed my ductless HVAC. They wer professional, knowledgeable and efficient. They made certain that I understood the operation of the system. I was also impressed with how tidy they were after the installation, making sure all packing material and refuse was removed. A pleasure to have them do the installation.
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By Harvey A. on 01/16/19
Excellent sales rep Mike Excellent installation Terrance &Kip

By R. S. on 12/31/18
CUST CALLED TO SAY HOW WONDERFUL REGGIE WAS - - HE WAS POLITE, KNOWLEDGEABLE AND TREMENDOUS ASSET TO THE COMPANY AND HE WANTED TO LET THE MANAGEMENT KNOW. HE SAID RARELY DO YOU HAVE A SERVICE TECH AS NICE AS REGGIE - - HE JUST FELT THE NEED TO SAY SOMETHING.

By Oertly on 12/19/18
MR. OERTLY CALLED TO MAKE IS PAYMENT FOR THE REPAIR AND WHILE ON THE PHONE HE MENTIONED HOW WONDERFUL AND AMAZING BRIAN WAS MAKING THE REPAIR. HE REALLY APPRECIATED BRIANS WORK.

By Chris F. on 12/18/18
Gary from Comfort Plus was prompt, friendly and knowledgeable. He answered our questions and was a true pleasure to deal with. We continue to be satisfied with all of the Comfort Plus staff.

By Cathy on 12/17/18
Our heat went out on a chilly night. We have an old boiler that we cannot afford to replace. We were glad to learn that Alan was on call. He doesn't try to talk us into upgrading. He has so many years of experience that he isn't perplexed by our old system.He got r...
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Our heat went out on a chilly night. We have an old boiler that we cannot afford to replace. We were glad to learn that Alan was on call. He doesn't try to talk us into upgrading. He has so many years of experience that he isn't perplexed by our old system.He got right to diagnosing the problem and fixing it. He explained it, gave us options, price differential and how to re-set the system given the new part. Alan is always courteous and efficient. We're grateful to have his skill to return our heat!
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By Candice B. on 12/13/18
CUSTOMER CALLED - REGGIE DID AN AMAZING JOB – HE WAS VERY DETAIL ORIENTED – HE TOOK HIS TIME EXPLAINING – HE WAS A PLEASURE TO WORK WITH SHE REQUESTS HIM AS HER FUTURE TECH

By T. C. on 12/11/18
Mrs. Carmean called to rave about Gary. She said that he did a tremendous job, he was clean, he takes pride in his work and took the time to explain to her what he was doing. She asked to note her account that she prefers Gary in the future.

By Claudia T. on 12/07/18
Professional and personable!

By Joe S. on 11/30/18
Gary is very proficient, he reviewed the components and control systems of the heating unit with me and how they should operate. He showed the condition of the components before they were cleaned and reinstalled. I appreciated the information and the unit is operating very well.

By Donna H. on 11/29/18
I want to commend your guys. They were polite & professional. Brandon is a fantastic representative of your company.

By Raymond Phillips & Crystal L. on 11/23/18
Comfort Plus are very officiant on time and Gary is very knowlable about what he is working on and gets the job done in a timely matter . Very polite .A pleasure using their services . Crystal LeCates

By george z. on 11/13/18
Jim is always courteous,efficient,clean and informative. I always request that he do the work if possible.

By Peter M. on 11/11/18
Rusty and Brandon did a kick ass job getting my "old" home hooked up with all new duct work and a new carrier furnace! I could not be Happier! awesome job and awesome company from the first tech who said that my "old" furnace was beyond band aids (Alan) to the...
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Rusty and Brandon did a kick ass job getting my "old" home hooked up with all new duct work and a new carrier furnace! I could not be Happier! awesome job and awesome company from the first tech who said that my "old" furnace was beyond band aids (Alan) to the salesman Mike to the install team (Rusty and Brandon and another guy) to the office staff to Jim who came out in the pouring rain and in the dark to Gary who eventually fired up the new system! The team at Comfort Plus is TOP notch! I highly recomend this company!
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(410) 673-7999

Select any employee to see all their reviews.

Jim C
17 Years
Rating:
160 total reviews!
Alan D
30 Years
Rating:
88 total reviews!
Chris S
Customer Service Rep.
5 Years
Rating:
(168 total reviews)
Jessica E
Customer Service Rep.
5 Years
Rating:
(88 total reviews)
Brian C
17 Years
Rating:
(82 total reviews)
Eddie C
15 Years
Rating:
(67 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Comfort Plus Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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CALL TO SCHEDULE
(410) 673-7999
Jessica E has a 5-Star average rating and a total of 88 total reviews
88 total reviews
In her free time, Jessica enjoys spending time with her family and friends. Often she will spend time learning to sew and craft.
By MARY E C. on 10/17/18
Excellent service on time and friendly

By RALPH & BEVERLY R. on 08/24/18
Jim was very professional and did a fantastic job servicing my oil heater.My husband and I are very happy.

By ROBERT C. on 08/13/18
Robert was the one who spoke with Jessica and said she seemed to be a little pushy. Jim, on the other hand, was just the opposite. He seems to think he has access to our entire home. For at least 5 years he has been trying to get us to purchase a new furnace and...
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Robert was the one who spoke with Jessica and said she seemed to be a little pushy. Jim, on the other hand, was just the opposite. He seems to think he has access to our entire home. For at least 5 years he has been trying to get us to purchase a new furnace and finally says the heat exchanger has a crack but could not show Robert the crack on the camera or just by looking at it. We received a phone call the following morning from Jim wanting to know if I wanted him to set up the meeting with the salesman. I not so politely told him no that I would do it. We are in the process of getting 2 additional opinions about the heat exchanger.
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By JOSEPH P C. on 08/12/18
I always get a quick reply for service and the job gets done.

By ROXANE T. on 08/09/18
Mike came out to inspect and service our heating system as provided for in our service contract. He was here within the time frame that we were given. He spent a good amount of time checking over Heating units, performing a tune up and cleaning where needed. He ...
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Mike came out to inspect and service our heating system as provided for in our service contract. He was here within the time frame that we were given. He spent a good amount of time checking over Heating units, performing a tune up and cleaning where needed. He was very pleasant, polite, professional, neat and thorough. Mike then took the time to explain all that he had done. I feel quite comfortable that when the time comes our heater will be up and running with no issues. I would not hesitate to recommend Mike and Comfort Plus to our neighbors!
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By ROBERT A. on 08/08/18
Both Eddie and Jessica were very pleasant and professional to deal with. Have always had great service with Comfort Plus. Always call when on the way and get the job done correctly. Definitely recommend to anyone.

By WARREN M. on 08/03/18
Great service, on time, great technician.

By RICHARD L D. on 07/27/18
A pleasure to submit a review for the service provided by Eddie and the scheduling by Amanda. Both are extremely component in their respective work areas. So good to do phone business with a pleasant voice and knowledge of the service requested. Eddie informed me o...
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A pleasure to submit a review for the service provided by Eddie and the scheduling by Amanda. Both are extremely component in their respective work areas. So good to do phone business with a pleasant voice and knowledge of the service requested. Eddie informed me of all the procedures he was performing and advised on items that could need future work. I have been well pleased with the Comfort Plus service over the years and will continue being a loyal customer.
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By JOSEPH E R. on 07/26/18
Gary was a big help. He fixed our AC and answered all our questions - very professional. Jessica was also very good in supporting this appointment.

By DONNA J S. on 07/13/18
The Comfort Plus team did an excellent job of solving the problem with my air conditioner, which was a malfunctioning blower fan, and fixed the issue quickly on one of the hottest days of the summer. I was able to get the technician to come the day I discovered tha...
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The Comfort Plus team did an excellent job of solving the problem with my air conditioner, which was a malfunctioning blower fan, and fixed the issue quickly on one of the hottest days of the summer. I was able to get the technician to come the day I discovered that the unit was not working. The technician was very knowledgeable.
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By SHELLEY M H. on 06/28/18
I cannot speak highly enough about Gary from Comfort Plus Services. The A/C side of my integrated oil heater/central A/C unit suddenly stopped working. Gary went above and beyond to diagnose and correct the problem to reduce the amount of time we spent without A/C ...
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I cannot speak highly enough about Gary from Comfort Plus Services. The A/C side of my integrated oil heater/central A/C unit suddenly stopped working. Gary went above and beyond to diagnose and correct the problem to reduce the amount of time we spent without A/C in the hot summer temps. This will buy me the time I need to decide how best to replace my 12-year old unit. I appreciate his dedication to his customers and to the importance of his job!
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By EUGENE F DEEMS J. on 06/20/18
Same day service and professional on site worker. Excellent customer service.

By BEVERLY T. on 06/16/18
Reggie and Jessica are fantastic employees of Comfort Plus. Both are knowledgeable and do everything in their power to make you feel well informed about fixing your problems for a.c. or heat problems. Reggie is efficient and a hard worker and does an excellent job ...
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Reggie and Jessica are fantastic employees of Comfort Plus. Both are knowledgeable and do everything in their power to make you feel well informed about fixing your problems for a.c. or heat problems. Reggie is efficient and a hard worker and does an excellent job and always makes sure what repairs he has done is approved by the customer. You need 10 stars for both Reggie and Jessica.
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By R THOMAS H. on 06/08/18
Great Service!!!!

By DONNA M S. on 06/04/18
Gary was very knowledgeable and friendly. Jessica was very helpful and always friendly customer service whenever I call. Always a great experience when dealing with Comfort Plus.

By J GRANT M. on 06/01/18
Work done efficiently and on time. They are knowledgeable about my systems and are helpful in keeping them running and in good shape.

By HOWARD F. on 05/27/18
Gary was very pleasant and knowledgeable. Did the tuneup and replaced a leaky component in a most professional manner. Would definitely want him to service our equipment again if/when the occasion arises. I have been pleased with all the technicians who installe...
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Gary was very pleasant and knowledgeable. Did the tuneup and replaced a leaky component in a most professional manner. Would definitely want him to service our equipment again if/when the occasion arises. I have been pleased with all the technicians who installed and have serviced our two systems from Comfort Plus. I highly recommend them.
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By KEN & PAM W. on 05/07/18
Mike and Gary of Comfort Plus were on-time; courteous, friendly, and professional.

By DEBBIE & CALVIN T. on 05/01/18
Eddie and his team were very knowledgeable and promptly diagnosed the problem with our HVAC unit. They wore shoe covers to protect our home and were very courteous.

By WILLIAM P. on 04/25/18
(no comment)
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