Comfort Generation
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610-814-7272
By Crickett L. on 10/12/18
I hired comfort generation to install a new HVAC system in my home which they did. Once winter came we turned the heat on to find we had no heat so the company came out and turns out the didn't install the system properly. Once summer comes we turn on the AC and ...
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I hired comfort generation to install a new HVAC system in my home which they did. Once winter came we turned the heat on to find we had no heat so the company came out and turns out the didn't install the system properly. Once summer comes we turn on the AC and no cold air. The company comes out and tells me they must order a pert and someone will contact me. Weeks go by and no word from the company BUT I found water damage in my ceiling in my kitchen. I look for leaks and nothing. On a Friday the 13th we come home to find a lot more water damage and it has spread to 3 rooms at our home. A crew comes out and finds from what they told me was the install crew cut or ripped insulation and the condensation has built up (dew point) and caused the damage. The worker used a couple of my wife's large cooking bowls and poked holes in the insulation and drained at least 2-3 gallons of water from the system that had not yet drained into my attic. He then repaired the system told me the company would repair the damage and he (Tony) left. Weeks went by and no word from the company so I contacted the owner and I was shocked when he (Chuck Williams) cursed me out because I called to get the damage to my home repaired. The company wanted to send their workers out to repair the damage but they are NOT drywall guys, they are HVAC guys and if they can't do their job correct how can they do another job correct. I wish I could leave less than 1 star for this horrible company with horrible customer service.
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By Paul G. on 06/29/18
Comfort Generation replaced an entire HVAC system and hot water heater in June 2018. The installation was superb and all my contacts with Chuck, Liz,Tony and Scott who installed the system were excellent. I would not hesitate to select them again.

By john c. on 12/29/17
I can't express how AWESOME it is to have someone like Chuck Williams and Comfort Generation in my speed dial! Oil furnace is not making any heat and the man himself comes to the rescue. Chuck showed up and got me up and running just before the cold blast. My home ...
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I can't express how AWESOME it is to have someone like Chuck Williams and Comfort Generation in my speed dial! Oil furnace is not making any heat and the man himself comes to the rescue. Chuck showed up and got me up and running just before the cold blast. My home will always be part of the Comfort Generation!
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By Jon K. on 12/22/17
Our home has been cooling with window and wall mount AC units for 2.5 years since we moved into this home. Our oil baseboard heat is good, but did not give a consistent temp through the home. Some rooms would be hot, others cool. In September one of our wall units ...
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Our home has been cooling with window and wall mount AC units for 2.5 years since we moved into this home. Our oil baseboard heat is good, but did not give a consistent temp through the home. Some rooms would be hot, others cool. In September one of our wall units died so we decided to have a new forced air heat pump system installed in our ranch home (ductwork and all). We went with the new upgraded thermostat that can be controlled wirelessly from anywhere through a smartphone app! Our heat is much more balanced through the house now and I can’t wait to finally have a cool house in the summer without having to shout over the loud noise of a window unit. The installation crew was polite, efficient, and knowledgeable. One of them even caught our pet rabbit that snuck out of his pen in our lower level. They cleaned up each day after they were done. I would highly recommend them to anyone.
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By Chris F. on 12/02/17
Comfort Generation replaced our entire HVAC system, new oil burner and heat pump. Everyone involved was very professional along with the workmanship. They stayed late the first day to make sure we had working heat for that night. The work area was cleaned up both d...
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Comfort Generation replaced our entire HVAC system, new oil burner and heat pump. Everyone involved was very professional along with the workmanship. They stayed late the first day to make sure we had working heat for that night. The work area was cleaned up both days when they were finished. I would highly recommend Comfort Generation for any of your HVAC needs.
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By Dan M. on 11/28/17
Thank you Fran, Chuck and the install crew for the fair and honest price, great work and friendly service.

By CHRISTINE G. on 11/28/17
Imagine it being Black Friday, having to deal with a landlord to give the go ahead and it now being 3 PM. That is where we were, and NO heat! So we reached out to many local businesses to see their availability, we spoke with some, many didn't even respond to us,...
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Imagine it being Black Friday, having to deal with a landlord to give the go ahead and it now being 3 PM. That is where we were, and NO heat! So we reached out to many local businesses to see their availability, we spoke with some, many didn't even respond to us, how Comfort Generation was not only available, but they were punctual, professional and had our heat up and running in about an hour. We had used another company in the past that was recommended however moving forward Comfort Generation will be the first call we make for any HVAC needs!
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By Matty S. on 11/07/17
Always show up at the time they say. Fast and reliable service all the time. Highly recommend Chuck and his crew.

By Barry H. on 09/28/17
Great service all around. Accurate and honest estimate, flexible scheduling and friendly staff, clean efficient and professional installation that was completed sooner than expected. They even completed the warranty registration and necessary rebate paperwork for m...
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Great service all around. Accurate and honest estimate, flexible scheduling and friendly staff, clean efficient and professional installation that was completed sooner than expected. They even completed the warranty registration and necessary rebate paperwork for me. I highly recommend Comfort Generation for any HVAC needs.
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By Barry H. on 09/27/17
Really great service all around. Chuck is very professional and extremely knowledgeable in HVAC and Lennox systems. Alyce and JoAnn were very helpful answering all my questions and in filing all the necessary paperwork for registration, warranty, rebates, etc. Cy, ...
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Really great service all around. Chuck is very professional and extremely knowledgeable in HVAC and Lennox systems. Alyce and JoAnn were very helpful answering all my questions and in filing all the necessary paperwork for registration, warranty, rebates, etc. Cy, Cori, and Will did an outstanding job installing the system and showing me how to use it. They routed the lines to allow for more room and even fixed some duct work that was not properly routed by the previous installer. They worked cleanly, efficiently and finished the installation sooner than I expected. The system works great. I highly recommend Comfort Generation for any HVAC needs.
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By Erin D. on 09/21/17
Fantastic experience from start to finish. I've never replaced an HVAC system before, so I was concerned about cost and installation, but Chuck answered all my questions and we used the financing option for a low monthly payment. The installation took less than a...
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Fantastic experience from start to finish. I've never replaced an HVAC system before, so I was concerned about cost and installation, but Chuck answered all my questions and we used the financing option for a low monthly payment. The installation took less than a day and my house looked better than before the installation! Already enjoying a cooler house with this week's heat wave, and my husband and I are looking forward to trying out the heat this winter! Love my new Lennox system and love Comfort Generation!
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By David B. on 09/20/17
They were very good at what they do.

By Erin D. on 09/20/17
Fantastic experience start to finish! I've had Comfort Generation service my current system for years, so when it dies for the 5th time we finally made the decision to replace the whole system, heating and air conditioning. Chuck Williams made suggestions and exp...
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Fantastic experience start to finish! I've had Comfort Generation service my current system for years, so when it dies for the 5th time we finally made the decision to replace the whole system, heating and air conditioning. Chuck Williams made suggestions and explained everything making the process quick and easy. We used the financing option for our new Lennox system - very affordable monthly payments. Cori & Kevin installed the system less than 2 weeks later and were so neat and efficient you couldn't tell a major system had been replaced! We can definitely tell the difference in our air conditioning. We're looking forward to cool winter to test out the heat! I would recommend Comfort Generation to everyone.
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By Thomas R. on 09/13/17
Great work! Very knowledgeable and helpful with questions!

By Thomas R. on 09/12/17
Comfort Generation just installed my new Gas Furnace and Central Air HVAC system. From what I can see the workmen ship is top notch, the crew was very knowledgeable and completed the task on time and cleaned up after the job. The AC is working great now time will t...
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Comfort Generation just installed my new Gas Furnace and Central Air HVAC system. From what I can see the workmen ship is top notch, the crew was very knowledgeable and completed the task on time and cleaned up after the job. The AC is working great now time will tell come the winter for heat but I'm very impressed and will use them for annual service and other installations on some rental properties. I did my homework on HVAC brands and companies and Comfort Generation and Lennox are top notch. Chuck one of the owners came out to spec the job and impressed me from the start.
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By Paul Z. on 09/07/17
Great customer service. Top notch technicians.

By Paul Z. on 09/05/17
Excellent work. Top notch customer service. Highly recommend Lennox dealer.

By Renee G. on 08/29/17
Great job from everyone from Office to installers..... Keep up the good work. Renee G

By Jenney H. on 08/28/17
Scott came and did maintenance on my heat pump. He was very professional and cleaned up after wards. I would highly recommend Comfort Generation!

By Matthew S. on 08/28/17
Chuck and his team are extremely knowledgable and always responsive to any call I make. I always have piece of mind with Comfort Generation! Thank you!
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CALL TO SCHEDULE
610-814-7272

Select any employee to see all their reviews.

Will B
1 Year
Rating:
11 total reviews!
Cy O
2 Years
Rating:
10 total reviews!
Comfort Generation Llc Team
Customer Service Rep.
Rating:
(30 total reviews)
JoAnn G
Customer Service Rep.
1 Year
Rating:
(5 total reviews)
Cori M
10 Years
Rating:
(5 total reviews)
Alyce T
Customer Service Rep.
Rating:
(4 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Comfort Generation has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Comfort Generation. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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