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By mary kaplan on 07/13/19
Carl was swift and efficient.

By Mike M. on 07/11/19
Set up an appointment for our hot water tank service. I called Climate Control Experts since I have been a customer for our A/C unit for several years. The appointment was set. I received confirmation by email. The company called approximately 30 minutes before...
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Set up an appointment for our hot water tank service. I called Climate Control Experts since I have been a customer for our A/C unit for several years. The appointment was set. I received confirmation by email. The company called approximately 30 minutes before the technician was to arrive, the notice included a photo of the technician which I found comforting. Carl arrived and immediately went to work examining the water heater. He discovered some issues which I expected since the unit is over 8 to 10 years. I had Carl inspect some other issues in the house and he discovered some supply valves that needed to be replaced. All this work was completed along with a planned installation of a replacement garbage disposal and kitchen faucet. Carl completed all work to my complete satisfaction. He kept us informed as to what he was doing (ie) alerting us of when he needed to cut of the water supply. He quoted a price which I found to be reasonable. I would definitely recommend Carl and this company for future issues.
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By harry walker on 07/04/19
Carl was very thorough when replacing and installing the new water heater; Mario proved to be helpful in explaining the additional options that are helpful as well as the various financial plans that are available. Carl was diligent during the installation proce...
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Carl was very thorough when replacing and installing the new water heater; Mario proved to be helpful in explaining the additional options that are helpful as well as the various financial plans that are available. Carl was diligent during the installation process and checking each step was done correctly until completion.
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By Michele G. on 07/03/19
The booking process was simple and the lady was very nice and professional when I called. Our service tech Jimmie was knowledgeable and extremely helpful the moment he showed up at our house. I really appreciate how he sat down with us and went over everything befo...
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The booking process was simple and the lady was very nice and professional when I called. Our service tech Jimmie was knowledgeable and extremely helpful the moment he showed up at our house. I really appreciate how he sat down with us and went over everything before we made a decision on what to do with our AC units. I never felt pressured by him to buy anything which was a nice change compared to other companies. We're really happy with Jimmie and Climate Control Experts. I would definitely recommend using them!
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By Kristy O. on 06/24/19
Jimmie at Climate Control Experts was SUPER AMAZING!!! He was knowledgeable, skilled, and EXTREMELY friendly! He took his time explaining everything so that I could understand and make an educated decision on what we really needed and what I could wait and budget f...
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Jimmie at Climate Control Experts was SUPER AMAZING!!! He was knowledgeable, skilled, and EXTREMELY friendly! He took his time explaining everything so that I could understand and make an educated decision on what we really needed and what I could wait and budget for. I never like strangers coming over, but he made me feel very comfortable right off the bat talking about Super Hero's, Statues, and Comic Con! After we talked for a minute I was comfortable and more receptive to learning about my Air Conditioner. I would STRONGLY recommend this company and Jammie to EVERYONE in Vegas!!!
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By Karime B. on 06/20/19
Thank you for the great service Carl!

By Richard Antonio on 06/13/19
I scheduled maintenance for my existing water heater with Climate Control Experts. They came and the technician, Joey, talked us into the purchase and installation of a Noritz tankless water heater. Joey came out 5/6/19 and installed the EZTR50 tankless water heat...
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I scheduled maintenance for my existing water heater with Climate Control Experts. They came and the technician, Joey, talked us into the purchase and installation of a Noritz tankless water heater. Joey came out 5/6/19 and installed the EZTR50 tankless water heater. That day I paid him $3767.90. I called the company for an invoice and asked in detail what I paid for. Part of what I paid for was for the permit and inspection. After calling and emailing multiple times over 3 weeks I finally had an appointment for the manager to come out with his explanation of why it still hadn't been inspected. Ryan came out and explained the new water heater would not pass inspection because the gas line was not up to code. The unit requires a 3/4" gas line to run efficient, be up to code and pass inspection. They used the original 1/2" gas line to hook the unit up. I simply asked that they replace my current gas line going to my old water heater with the correct size gas line which they would not agree to. After going back and forth and explaining we would not agree to run an additional gas line outside or inside along our garage wall we agreed on putting back a water heater with a tank. I was finally emailed by the director of the company Jeremy Anderson. We agreed on a new price of $1,000 for the tank style water heater which included bringing it up to code and inspection. This was done 6/8/19. At this time I have not been refunded my money or had an inspection completed on the new water heater installed 6/8/19. I have sent 2 emails and only gotten 1 replay stating "its in process and he will get me a status update". As of 6/13/19 no update, no refund and no inspection. I reviewed this company's Facebook page and came across a post from February where Climate Control posted the replacement of a tank style water heater with a tankless water heater. A customer commented that the gas line needed to be 3/4" to be up to code and the reply from the company was "per Noritz, 1/2" gas line is acceptable". The customer replied "It may be acceptable but city permit won't allow it". This was brought to the company's attention but they still install these water heaters incorrectly. If I would have not complained about the inspection I would not have known it was installed incorrectly. How many people have had them install a tankless water heater that was never inspected and is not up to code. I can only hope none have caused a fire or gas leak. This has to be illegal.
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By Heather Johnson on 06/06/19
Carl was great! Awesome service, very thorough. Would use again and recommend to friends and family.

By michael m. on 05/25/19
Patrick did an excellent job. very good at his work. explained everything to us. good man

By GiGi S. on 05/25/19
Very professional and did a great job installing our new water heater with Power Vent. Very neat and knew what he was doing and took the time to explain why we needed a new water heater and he was right. He even showed us the part that was practically dissolved i...
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Very professional and did a great job installing our new water heater with Power Vent. Very neat and knew what he was doing and took the time to explain why we needed a new water heater and he was right. He even showed us the part that was practically dissolved in the water heater. Good thing he was on the job.
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By Joseph Pohl on 05/20/19
Good Job.

By manjit c. on 05/17/19
Carl was very professional. He was punctual and completed the repair/service in a timely manner. He was very knowledgable and addressed all of my questions.

By Jody M. on 05/14/19
So polite ..punctual ..friendly... really try to solve problems...while being totally fair ! He is so nice.. personable .. really cares about making things right !

By Dustin L. on 05/14/19
They were great to work with and helpful. Communication was great along with the service.

By William W. on 05/14/19
We would like to say that Walter was our service person he explained everything about the water softener that we bought from climate control! He is truly knowledgeable about the water system and he contacted him self like a true professional!

By Kathie C. on 05/14/19
Houston thank you fot being such a polite, efficient, punctual and a great person. More companies need employees like you. Everyone at CCE are always so helpful and each deserve 15 ×××

By Patricia R. on 05/13/19
Walter Valdez was absolutely great! Checked everything out first and then gave us a very knowledgeable report and explained everything he was going to do. The problem was fixed in a very short time. Walter is a very capable and friendly representative for this company!

By Rubye B. on 05/13/19
Climate Control Experts are amazing! Carl was the Field Tech who came to my home. He was very nice and patient. He answered all of my questions and took the time to show me how my new Water heater and Enviro Carbon Water filtration system will work. He also install...
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Climate Control Experts are amazing! Carl was the Field Tech who came to my home. He was very nice and patient. He answered all of my questions and took the time to show me how my new Water heater and Enviro Carbon Water filtration system will work. He also installed everything quickly and it was very easy to schedule a time for him to come out and install everything. He installed everything in one day! Everything is working great and I love the fact that I have bottled water running through my home. Climate Control Experts called to make sure I was doing okay with my system. They are great with follow up.
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By Guyann Miller on 05/11/19
Walter explained things in a clear easy to understand manner.

By Daniel H. on 05/08/19
Walter was top notch evaluating and repairing my water heater connections. He readily answered all of my questions too.
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702-483-3333

Select any employee to see all their reviews.

Jimmie R
Rating:
66 total reviews!
Patrick M
Rating:
51 total reviews!
Christopher R
Customer Service Rep.
Rating:
(1 total review)
Shada M
Customer Service Rep.
Rating:
(1 total review)
Joshua T
Rating:
(51 total reviews)
Lee E
Rating:
(40 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Climate Control Experts has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Climate Control Experts. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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