My oven control panel malfunctioned and the manufacturer referred me to Chesterfield Service. The service representative named Dusty on the phone was fantastic. She was very helpful and professional and got a service call scheduled for the next day. The technician named John was also very good! He diagnosed the issue, ordered a new part and will be back to fix the problem when the part arrives. He was very professional and friendly as well. I highly recommend this company. I have used them before and was glad they were on the manufacturer’s list of service companies to use! John and Dusty were awesome!
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Scott Statler was our tech for an issue with our dishwasher. Scott was friendly, professional and very helpful. The return appointment, once the parts were in, was set for between 8-12. Scott was here at 8! That's the only time that's ever happened. He competed the repairs quickly and freely gave advice on preventing issues in the future. Chesterfield Service and Scott are definitely on my call list!
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Curt helped me with knobs for my Kitchenaid glass top range. He was extremely knowledgeable and told me exactly what I could use, since what I wanted was not made for my model. He called me the next day to let me know that he all ready had them for me! Although this was a small order, it made no difference to Curt.
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Jobe ******, heating and cooling professional, serviced our furnace and air conditioner. He was both knowledgable and pleasant to deal with. He is certainly a fine addition to an already great staff at Chesterfield. I have great confidence in Chesterfield because of their very professional and conscientious service personnel.
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I called Chesterfield Service today, got an appointment today, and Dennis Leighton was at my house on time! He was very professional and very knowledgeable. Told me exactly what was happening with my washer. So grateful. I will MOST definitely use this company again. Love it when service goes so smoothly. Carol H.
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