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By MARVIN D. on 12/24/20
Great Job very good

By JAMIE C. on 12/16/20
Both Fran and Brad did a terrific job with the install. The cleanup was also so good that the basement was cleaner than when they started! Would highly recommend Chappell Central!

By MARY H. on 12/03/20
Fran and Brad recently installed my new furnace and Fran recently installed my new air conditioner. They were efficient, pleasant and professional. I highly recommend Fran and Brad and Chappell Central. I am also extremely pleased with Randy who developed the qu...
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Fran and Brad recently installed my new furnace and Fran recently installed my new air conditioner. They were efficient, pleasant and professional. I highly recommend Fran and Brad and Chappell Central. I am also extremely pleased with Randy who developed the quote, answered my many questions very promptly and thoroughly and filed all the paperwork for available rebates. Everyone at Chappell Central exceeded my high expectations. I highly recommend Chappell Central for your heating and cooling needs. Thanks again to all of you! I'm looking forward to continuing to work with Chappell Central on annual maintenance for the furnace and air conditioner.
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By BEN S. on 12/02/20
no comment

By RICHARD H. on 12/02/20
Very professional and courteous! Great job!

By mitch o. on 11/17/20
xxxx

By Mark & Jane D. on 10/22/20
Our whole experience with Chappell Central, Inc. was excellent. They were friendly, timely, knowledgeable and very helpful. They even filed the warranty and energy credit claims! Amazing job all around. We definitely recommend Chappell Central, Inc.

By Dale A. on 10/12/20
We were very happy with the service we received from the Chappell Central team by Brenda setting up the appointment, Matt assessing the problem, Randy quoting a new furnace and air conditioner and Maury E. & Brad S. doing the installation. They all were very profes...
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We were very happy with the service we received from the Chappell Central team by Brenda setting up the appointment, Matt assessing the problem, Randy quoting a new furnace and air conditioner and Maury E. & Brad S. doing the installation. They all were very professional in their work, friendly, answered all our questions and kept everything clean during this process. Thank you to the whole team at Chappell Central. We highly recommend Chappell Central.
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By DAVID S. on 09/05/20
no comment

By Betty G. on 06/17/20
While purchasing our home, Paul was quick to visit us and access our questions on a new furnace. He was able to say if could get a rebate if replaced this year, since it was the original furnace 20 years ago. Excellent and trustworthy service,

By Bonnie H. on 05/21/20
Great company to deal with. Professional, knowledgeable, and courteous technicians. Had Matt H. today great job !

By Heather H. on 04/30/20
no comment

By Trish S. on 04/27/20
Steve L. did a fantastic job of installing my air conditioner!! Steve was thorough and friendly. He answered all my questions with much detail so I knew exactly what he was saying. He not only did a wonderful job (and didn't leave a mess) he was very easy to talk t...
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Steve L. did a fantastic job of installing my air conditioner!! Steve was thorough and friendly. He answered all my questions with much detail so I knew exactly what he was saying. He not only did a wonderful job (and didn't leave a mess) he was very easy to talk to and very, very friendly!! Good job Steve!!!!
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By Wayne A. on 03/10/20
Steve L. did excellent work installing and hooking up our hydronic heating system. This was a 50 yr. old system upgrade with a high efficiency boiler requiring new copper pipes to connect old to new. Final product is a "work of art" and the system functions perfect...
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Steve L. did excellent work installing and hooking up our hydronic heating system. This was a 50 yr. old system upgrade with a high efficiency boiler requiring new copper pipes to connect old to new. Final product is a "work of art" and the system functions perfectly, and quiet. So appreciate Steve's hard work, valuable ideas, high quality workmanship, and patience.
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By Steve M. on 02/22/20
Steve L. installed a humidifier on our furnace and made a second trip to make sure the solenoid was the correct one and working to his satisfaction. Well done!

By Mark l. on 02/12/20
Maury and crew were first class. Great job, friendly, timely and clean. Would use them again.

By Paul K. on 02/04/20
Maury did a great job installing my new furnace and cleaned up the mess when he was done. Very pleased.

By Paul K. on 02/04/20
Fran Smith did a great job and cleaned up the mess when he was done. Very pleased

By Paul K. on 02/04/20
Fran Smith did a great job and cleaned up the mess when he was done. Very pleased

By Bruce S. on 01/27/20
Maury and his teammate were timely, knowledgeable, friendly and left the site clean once they were done. Love the new furnace.
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CALL TO SCHEDULE
320-235-2151

Select any employee to see all their reviews.

FRAN S
Rating:
109 total reviews!
BRAD S
14 Years
Rating:
74 total reviews!
RANDY S
Customer Service Rep.
22 Years
Rating:
(10 total reviews)
BRENDA B
Customer Service Rep.
23 Years
Rating:
(2 total reviews)
Chappell Central, Inc. Team
Rating:
(62 total reviews)
MATT H
Rating:
(21 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Chappell Central, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Chappell Central, Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
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FRAN S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
109 total reviews
I have worked in the sheet metal business for 37 years, 21 of those years with Chappell Central. I have been married for 32 years and have 3 children. We enjoy traveling to where our son is playing professional baseball around the country.
By JAMIE C. on 12/16/20
Both Fran and Brad did a terrific job with the install. The cleanup was also so good that the basement was cleaner than when they started! Would highly recommend Chappell Central!

By MARY H. on 12/03/20
Fran and Brad recently installed my new furnace and Fran recently installed my new air conditioner. They were efficient, pleasant and professional. I highly recommend Fran and Brad and Chappell Central. I am also extremely pleased with Randy who developed the qu...
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Fran and Brad recently installed my new furnace and Fran recently installed my new air conditioner. They were efficient, pleasant and professional. I highly recommend Fran and Brad and Chappell Central. I am also extremely pleased with Randy who developed the quote, answered my many questions very promptly and thoroughly and filed all the paperwork for available rebates. Everyone at Chappell Central exceeded my high expectations. I highly recommend Chappell Central for your heating and cooling needs. Thanks again to all of you! I'm looking forward to continuing to work with Chappell Central on annual maintenance for the furnace and air conditioner.
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By BEN S. on 12/02/20
no comment

By DAVID S. on 09/05/20
no comment

By Paul K. on 02/04/20
Fran Smith did a great job and cleaned up the mess when he was done. Very pleased

By Debra Van O. on 01/11/20
Fran did a wonderful job putting our new furnace in. I don't think they even took a break.

By Val Swanson and Neil S. on 01/10/20
Fran Smith put in our new furnace on a chilly January day. Fabulous, outstanding, efficient, knowledgeable and friendly are all words to describe Fran's skill. He left the site very clean and checked everything twice the entire day he was here. We are grateful for ...
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Fran Smith put in our new furnace on a chilly January day. Fabulous, outstanding, efficient, knowledgeable and friendly are all words to describe Fran's skill. He left the site very clean and checked everything twice the entire day he was here. We are grateful for our service from Chappell.
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By Scott P. on 12/19/19
no comment

By Rita H. on 11/18/19
Randy, with many years of expertise, explained all the furnace and air conditioning options for us. After we made product choices he ordered and lined up our installation. He kept in touch with us from the beginning and followed up even after the installation. Fran...
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Randy, with many years of expertise, explained all the furnace and air conditioning options for us. After we made product choices he ordered and lined up our installation. He kept in touch with us from the beginning and followed up even after the installation. Fran and Brad did the installation. They work together like a "well oiled machine." It was a cold day and they were done with the furnace and air conditioner by 5:00. We were never cold and they answered our every question and concern. We greatly appreciated how well they cleaned up everything. This is a great company to do business with. They install a great product and have only the best people working for them.
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By Bob E. on 11/15/19
Excellent service. Wasn't there when I went to work. Job was complete when I came back home. Had replaced the furnace. Did a great job and left NO MESS. Cleaned up everything. Very professional. Would highly recommend.

By Oliver M. on 11/15/19
In reference to Chappell Central who put in a new furnance for us on 11-11-19. Fran Smith was the one who installed it and he was very knowledgeable and did a very excellent job. Very neat and clean, he also cleaned up after his job was done. I personally worked in...
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In reference to Chappell Central who put in a new furnance for us on 11-11-19. Fran Smith was the one who installed it and he was very knowledgeable and did a very excellent job. Very neat and clean, he also cleaned up after his job was done. I personally worked in this field and can tell when a job is done correctly. I could not ask for a job done any better. I would recommend Fran Smith to anybody, "Fran is the BEST!". Oliver and Jackie MacKenzie 11-15-19
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By Jay H. on 10/31/19
Fran Smith is absolutely fantastic!! He recently replaced our furnace and did so with great expertise and precision all while being so pleasant and easy to work with. He and Steve arrived early and dove right in so the whole job was done before noon!! We are once a...
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Fran Smith is absolutely fantastic!! He recently replaced our furnace and did so with great expertise and precision all while being so pleasant and easy to work with. He and Steve arrived early and dove right in so the whole job was done before noon!! We are once again warm, toasty and extremely satisfied with Chappell Central. Thanks to all involved
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By Jackie on 10/29/19
They were fast and friendly and they have our business for life. Fran took the time to explain how our new furnace worked and was very patient with me and all my questions.

By Tom B. on 09/06/19
Super fast service. It could not have been better, other than not needing their help in the first place! Seriously, these guys are great.

By Jennifer L H. on 09/05/19
Fran was early which is awesome so I could start my day. Cleaned up his mess and we are now enjoying the nice cool air

By Sharon Ann J. on 09/04/19
Fran did an excellent job installing my new furnace. He was very pleasant and answered any questions that I had. He finished in less time than I anticipated, and was very neat. It was a top professional job from start to finish.

By Lee R. on 08/31/19
I want to thank Chappell for the excellent job in upgrading the HVAC system in our home. Their communication, the quality of the work, and the follow up have been excellent. I would especially like to thank Brad and Fran for the great tech work they did. Both me...
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I want to thank Chappell for the excellent job in upgrading the HVAC system in our home. Their communication, the quality of the work, and the follow up have been excellent. I would especially like to thank Brad and Fran for the great tech work they did. Both men were professional and helpful. We much appreciated that both of them were willing to assist with adjustments and questions about the systems.
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By Steve T. on 08/08/19
Fran did a great job I would expect nothing less

By Jean S. on 07/24/19
Recently I realized I needed a new furnace and air conditioner. After researching various businesses I decided to go with Chappell Central. It was an exciting day on July 24 2019. Fran and Brad arrived at 8 am and didn’t leave until 7 pm. They were so efficient ...
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Recently I realized I needed a new furnace and air conditioner. After researching various businesses I decided to go with Chappell Central. It was an exciting day on July 24 2019. Fran and Brad arrived at 8 am and didn’t leave until 7 pm. They were so efficient ,professional and thorough in everything they did. They covered the stairs , took out all old equipment, explained when I had questions. Everything works beautifully and it looks so nice and clean. I made the right choice and will enjoy cool comfort or toasty warmth!! I would recommend them anytime
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By Harry S. on 07/19/19
Fran arrived promptly on a rainy day to install a new air conditioning system. His work was very professional and timely. Everything was neat and tidy when all finished and the air is working very well. Thanks for the good service.
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