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By Benjamin W. on 04/20/19
Fran Smith was the employee who worked on my house. I needed both my water heater and furnace ventilation repaired. Fran was very courteous and was a working machine. From the moment he arrived to when he finished cleanup, he was non-stop working. I think my baseme...
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Fran Smith was the employee who worked on my house. I needed both my water heater and furnace ventilation repaired. Fran was very courteous and was a working machine. From the moment he arrived to when he finished cleanup, he was non-stop working. I think my basement even looked cleaner than before he arrived. I am extremely satisfied with his work. Great job Fran!
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By BEV J. on 04/12/19
No comments

By Rikki L. on 04/04/19
Everything was installed at the quoted price in a timely manner. They also submitted the all of the rebates for us.

By Brian H. on 04/01/19
Fran Smith Did a very Professional Job and did it in a timely manner

By Brian H. on 04/01/19
Fran Smith Did a very Professional Job and did it in a timely manner

By Betty G. on 02/28/19
(no comment)

By Gil W. on 02/25/19
Did a good job.

By Rod y. on 02/23/19
I just wanted to say that our service and installation of our furnace went off without a hitch. Prompt and professional. Fran did the installation and Randy made sure we knew what they were doing ahead time. Everyone has been to work with at Chappell Central. We ha...
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I just wanted to say that our service and installation of our furnace went off without a hitch. Prompt and professional. Fran did the installation and Randy made sure we knew what they were doing ahead time. Everyone has been to work with at Chappell Central. We have did business with them for over 20 years. Rod and Carol ****
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By Randy N. on 02/12/19
Had duct work cleaned for hvac system. Very through job. Used care in house as was a snowy day. Also protected from equipment. Cleaned up. Listened to any questions or concerns. Thanks! Very satisfied with job.

By Kari h. on 02/11/19
Fran Smith I talked a new furnace in my house and did a great job. He was friendly and worked hard and when he left he didn’t leave a mess. Thanks again Fran

By Thor T. on 02/11/19
Fran Smith I talked a new furnace in my house and did a great job. He was friendly and worked hard and when he left he didn’t leave a mess. Thanks again Fran.

By The H. on 02/06/19
Excellent work, very pleasant and respectful, very timely, easy to work with

By John & Rose B. on 01/24/19
Fran ***** was very efficient and thorough with any questions we had. He finished installing the furnace in a timely manner. He was a pleasant and friendly person.

By Linelle J. on 01/22/19
Jeff Smith analyzed the problem and the severity of it. He did not leave the house until he knew my Mother had a place to stay. Maury Erickson removed the old furnace and installed the new one. He showed me the corroded heat exchanger and the burned intake pipe. H...
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Jeff Smith analyzed the problem and the severity of it. He did not leave the house until he knew my Mother had a place to stay. Maury Erickson removed the old furnace and installed the new one. He showed me the corroded heat exchanger and the burned intake pipe. His installation was very neat and conscience to getting things done right. When leaving, everything was put back in place just like he found it. He was very courteous.
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By Charles K. on 01/15/19
Mark was easy to work with and had excellent knowledge

By Ron S. on 01/03/19
I truly don't know how long Brad & Fran have been working together but they operate like a "well oiled machine" ! You just can't beat experience. Our new furnace installation was completed with precision. I'd hire them back again without question, they simply kn...
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I truly don't know how long Brad & Fran have been working together but they operate like a "well oiled machine" ! You just can't beat experience. Our new furnace installation was completed with precision. I'd hire them back again without question, they simply know what they are doing. My suggestion is this, "If you want it done right, simply hire the professionals, hire Chappell Central" !!
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By Scott D. on 12/26/18
Maury did a good job. Here all day and then came back the next morning to finish getting our air exchanger running. Cleaned up after himself and left a nice finished product. helped with filter options also. Thank you

By Shane on 12/23/18
Soooo happy and warm

By Ray and Geri D. on 12/20/18
Fran did an excellent job installing our furnace. Very professional

By Wanda M. on 12/19/18
Maury did a great job! He solved all the problems quickly and efficiently!
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CALL TO SCHEDULE
320-235-2151

Select any employee to see all their reviews.

FRAN S
Rating:
83 total reviews!
BRAD S
14 Years
Rating:
62 total reviews!
RANDY S
Customer Service Rep.
22 Years
Rating:
(9 total reviews)
BRENDA B
Customer Service Rep.
23 Years
Rating:
(2 total reviews)
Chappell Central, Inc. Team
Rating:
(59 total reviews)
DANIEL R
2 Years
Rating:
(30 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Chappell Central, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Chappell Central, Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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DAN D has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
14 total reviews
I worked 10 years for the residential department on old and new houses, 10 years on the road for the commercial department working on schools and banks, and now back in the residential department working on furnace change outs and duct cleaning.
By susan d. on 10/04/18
Dan was very personable.....helpful... and professional.

By Kim J. on 01/22/18
Dan D. did great work on cleaning our ducts. We've never had this done before in our 25 year old home and I am excited to have clean ducts! Dan was very thorough, friendly, and helpful. He was in the home all day working very hard. He answered a lot of question...
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Dan D. did great work on cleaning our ducts. We've never had this done before in our 25 year old home and I am excited to have clean ducts! Dan was very thorough, friendly, and helpful. He was in the home all day working very hard. He answered a lot of questions and left the home immaculate. Bad news- our furnace wasn't working well the day he came. Good news- Dan called a service tech that day and the tech was at our house before the day was over. More bad news - we need a new furnace. But we trust Chappell Central to do a good job on installing our new one just like they did on all our heating/cooling systems. Thanks Dan D for your hard work. AND for leaving us space heaters until the new furnace can get put in!
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By Kali B. on 11/03/17
Dan did a great job with our Office duct work! Fast, efficient and tidy! Thank you for getting us taken care of and our office in tip top shape!

By Maria H. on 11/01/17
Dan D. from Chappell was here for 2 days to clean and sanitize our duct work and furnace. We have had a lot of service people work on our home, but Dan is the best in recent memory. He was early both days. He was very knowledgeable and informative, He was neat. He ...
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Dan D. from Chappell was here for 2 days to clean and sanitize our duct work and furnace. We have had a lot of service people work on our home, but Dan is the best in recent memory. He was early both days. He was very knowledgeable and informative, He was neat. He was thorough. It just could not have gone better. In fact, we decided to contract Chappell to clean our air to air unit also. Dan had such a good work ethic, that I though he was an owner and not an employee. I would definitely recommend Chappell Central and especially Dan D if you are lucky enough to get him. Excellent Experience. MariaH
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By James Ward for Marth F. on 10/25/17
Dan D. was as professional, polite, and knowledgeable as I have ever experienced. He spent 2 days here doing a difficult job and did it well. If your other employees are as good as him, your business is doing well. The only issue I saw is that he could use some...
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Dan D. was as professional, polite, and knowledgeable as I have ever experienced. He spent 2 days here doing a difficult job and did it well. If your other employees are as good as him, your business is doing well. The only issue I saw is that he could use some help. Tremendous job. I would recommend him to anyone. Thank you.
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By KRISTEN K. on 10/20/17
All the guys were very professional and answered all my questions Thank you for a wonderful experience!! I would highly recommend them to anyone!!

By Ione on 09/26/17
Dan D . was very knowledgeable , and explained the process with reasons that made a lot of sense based on his vast experience . I felt very secure with the configuration and completion of the job . Timely and clean up was outstanding ! Thankful .

By Joel N. on 08/09/17
We had our HVAC cleaned and it was done very well! We are very pleased with our cleaning job and very pleased with the way the employee handled himself and the way he cleaned. We are sure he did a thorough job as well as being very polite and neat. Strongly recommend.

By Ally J. on 07/12/17
We had a wonderful experience with our ducts being cleaned. Dan (the technician) arrived on time and worked hard to get our ducts cleaned. He put everything back in its place and cleaned up every room he was in. It was a top notch experience!

By Don and Sharon S. on 06/26/17
Dan D. Was out today to clean all the duct work before we get a new furnace and air conditioner. He was very friendly and informative. He explained what he was going to do and did it. He was very thorough about everything and so neat. He showed us pictures he took ...
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Dan D. Was out today to clean all the duct work before we get a new furnace and air conditioner. He was very friendly and informative. He explained what he was going to do and did it. He was very thorough about everything and so neat. He showed us pictures he took of up in the attic , that we hadn't seen of the work done. We were very impressed with Dan and his attention to detail. He also cleaned up everything before he left. Thank you Dan. We feel everything was cleaned well and ready for the new system. Don and Sharon Schneider
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By JED B. on 05/19/17
An awesome professional a job well done Thank you

By Mike B. on 05/15/17
(no comment)

By Carol W. on 05/04/17
Our recent Lennox furnace, air conditioner, along with humidifier and duct cleaning was superb from start to finish. Randy gave us several options, explaining each, giving us a choice of which seemed best for us. Dan did a wonderful job with the duct cleaning. F...
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Our recent Lennox furnace, air conditioner, along with humidifier and duct cleaning was superb from start to finish. Randy gave us several options, explaining each, giving us a choice of which seemed best for us. Dan did a wonderful job with the duct cleaning. Fran and Brad did an equally great job with the equipment. The house was spotless when they left. We couldn't be happier with our experience with Chappell
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By Carol W. on 04/20/17
Our recent Lennox furnace, air conditioner, humidifier and air filter installation, along with duct cleaning was superb from start to finish. The 5 star rating is 5 . Randy gave us several options to choose from, explaining each one to our satisfaction. Dan di...
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Our recent Lennox furnace, air conditioner, humidifier and air filter installation, along with duct cleaning was superb from start to finish. The 5 star rating is 5 . Randy gave us several options to choose from, explaining each one to our satisfaction. Dan did a terrific job with the duct cleaning. Fran and Brad did an equally great job with the install. They were friendly, knowledgeable and professional. The house was spotless upon completion of the job. We couldn't be happier with our recent Chappell experience.
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