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613-257-8282
By Valerie on 11/05/19
We were glad to receive a straight forward and clear report on the condition of our water furnace after our annual service . For us, a report that is not only crystal clear in content, but presented carefully and with genuine integrity is most appreciated. We ca...
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We were glad to receive a straight forward and clear report on the condition of our water furnace after our annual service . For us, a report that is not only crystal clear in content, but presented carefully and with genuine integrity is most appreciated. We can then go into the upcoming year understanding our heating system better and with confidence that our home has a well-maintained heating system. Thank you to Shane and other team members .
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By Hien on 11/01/19
Excellent service. The technician was knowledgeable, precise and professional.

By William A. on 10/30/19
Zach is always consistent in his service and personality. A pleasure to work with and have in our home

By Dan A. on 10/29/19
Best heat pump tune-up yet!

By Irv on 10/28/19
Troy did a great job. Everything was checked and confirmed working properly. Very prompt and professional.

By Dean S. on 10/28/19
I have always had great service from Carleton Refrigeration. They provide prompt responses to all inquiries. Their technicians have proven to be very reliable, friendly and knowledgeable. The technician always calls in advance to let you know they are on their way.

By Dan A. on 10/27/19
Fast , efficient, thorough and very knowledgeable. Recommend highly!! Most complete inspection and service in the 30 year life of my heat pump!!!

By Garry B. on 10/24/19
Mitchell was very professional diagnosed problem found unit installed was not correct size and will be replaced with a larger capacity unit. Carleton has agreed to deduct cost of original from replacement.

By Mike M. on 10/24/19
Just had an annual servicing for our furnace and on-demand hot water system. Zach arrived on-time and did a great job!

By Rick L. on 10/23/19
The work done by any of your techs is always great! Shane is especially good and ‘knows all’. Thanks to all at CR. Rick

By Steve H. on 10/21/19
Friendly service. Thank you!

By Bill A. on 10/19/19
Zach is always welcome in our home. He is pleasant, professional and knowledgeable. A good representative of Carleton.

By Martin E. on 10/17/19
Troy arrived when he said he would and was very professional.

By Martin E. on 10/17/19
Troy arrived when he said he would and was very professional.

By Michael M. on 10/17/19
My "Go To" Company when it comes to Heating and Air Conditioning....

By Michael M. on 10/16/19
Staff was Quick at Getting back to me when I initially Logged onto Their Website (even though it was Friday Afternoon/Evening of the Thanksgiving Weekend). One of Their Managers got back to me later that night to confirm a Service Technician would be out to provide...
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Staff was Quick at Getting back to me when I initially Logged onto Their Website (even though it was Friday Afternoon/Evening of the Thanksgiving Weekend). One of Their Managers got back to me later that night to confirm a Service Technician would be out to provide a Free Second Opinion on Our Furnace at the start of the week. I got a confirmation call yesterday..... even a call from the Service Technician this morning to let me know that He was about a 1/2 hour away. Troy Mordy appeared in less than 30 minutes. He was Courteous, Friendly and Knowledgeable. We had been informed by another Company late last week that Our 8-9 year old Furnace was Toast and that We should be considering Replacing this Unit. Troy checked it over and confirmed that the Gas Valve was at Fault. He had a replacement unit in His Truck and after checking the Price and getting our Approval installed it in Quick Order. Troy checked the rest of the Furnace over and told Us that All the other parts were working fine. We were so impressed, We signed up for the Gold Plan which covers any Parts and Labour as well as any Emergency call ins for the next Year. Nice Meeting Troy and Great to Know there is such a Professional Service Closeby...
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By Michael M. on 10/16/19
Staff was Quick at Getting back to me when I initially Logged onto Their Website (even though it was Friday Afternoon/Evening of the Thanksgiving Weekend). One of Their Managers got back to me later that night to confirm a Service Technician would be out to provide...
(View More)
Staff was Quick at Getting back to me when I initially Logged onto Their Website (even though it was Friday Afternoon/Evening of the Thanksgiving Weekend). One of Their Managers got back to me later that night to confirm a Service Technician would be out to provide a Free Second Opinion on Our Furnace at the start of the week. I got a confirmation call yesterday..... even a call from the Service Technician this morning to let me know that He was about a 1/2 hour away. Troy Mordy appeared in less than 30 minutes. He was Courteous, Friendly and Knowledgeable. We had been informed by another Company late last week that Our 8-9 year old Furnace was Toast and that We should be considering Replacing this Unit. Troy checked it over and confirmed that the Gas Valve was at Fault. He had a replacement unit in His Truck and after checking the Price and getting our Approval installed it in Quick Order. Troy checked the rest of the Furnace over and told Us that All the other parts were working fine. We were so impressed, We signed up for the Gold Plan which covers any Parts and Labour as well as any Emergency call ins for the next Year. Nice Meeting Troy and Great to Know there is such a Professional Service Closeby...
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By William S. on 10/11/19
Technician was knowledgeable, prompt, pleasant and eager to explain and answer any questions.

By Marc L. on 10/09/19
Very efficient, clean and friendly. Great job.

By Jeanne N. on 10/08/19
I have been dealing with you for over ten years and I have always had the most polite, responsible and understanding service representatives. Timing has always been great and I know I can count on you if I need help. Thanks for everything!
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CALL TO SCHEDULE
613-257-8282

Select any employee to see all their reviews.

Patrick T
Rating:
92 total reviews!
Shane M
Rating:
72 total reviews!
Troy M
Rating:
(71 total reviews)
The Team
Rating:
(55 total reviews)
Zach K
Rating:
(50 total reviews)
James P
Rating:
(33 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Carleton Refrigeration, Heating and Air Conditioning Ltd. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Carleton Refrigeration, Heating and Air Conditioning Ltd.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
613-257-8282
Troy M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
71 total reviews
By Irv on 10/28/19
Troy did a great job. Everything was checked and confirmed working properly. Very prompt and professional.

By Martin E. on 10/17/19
Troy arrived when he said he would and was very professional.

By Martin E. on 10/17/19
Troy arrived when he said he would and was very professional.

By Michael M. on 10/17/19
My "Go To" Company when it comes to Heating and Air Conditioning....

By Michael M. on 10/16/19
Staff was Quick at Getting back to me when I initially Logged onto Their Website (even though it was Friday Afternoon/Evening of the Thanksgiving Weekend). One of Their Managers got back to me later that night to confirm a Service Technician would be out to provide...
(View More)
Staff was Quick at Getting back to me when I initially Logged onto Their Website (even though it was Friday Afternoon/Evening of the Thanksgiving Weekend). One of Their Managers got back to me later that night to confirm a Service Technician would be out to provide a Free Second Opinion on Our Furnace at the start of the week. I got a confirmation call yesterday..... even a call from the Service Technician this morning to let me know that He was about a 1/2 hour away. Troy Mordy appeared in less than 30 minutes. He was Courteous, Friendly and Knowledgeable. We had been informed by another Company late last week that Our 8-9 year old Furnace was Toast and that We should be considering Replacing this Unit. Troy checked it over and confirmed that the Gas Valve was at Fault. He had a replacement unit in His Truck and after checking the Price and getting our Approval installed it in Quick Order. Troy checked the rest of the Furnace over and told Us that All the other parts were working fine. We were so impressed, We signed up for the Gold Plan which covers any Parts and Labour as well as any Emergency call ins for the next Year. Nice Meeting Troy and Great to Know there is such a Professional Service Closeby...
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By Michael M. on 10/16/19
Staff was Quick at Getting back to me when I initially Logged onto Their Website (even though it was Friday Afternoon/Evening of the Thanksgiving Weekend). One of Their Managers got back to me later that night to confirm a Service Technician would be out to provide...
(View More)
Staff was Quick at Getting back to me when I initially Logged onto Their Website (even though it was Friday Afternoon/Evening of the Thanksgiving Weekend). One of Their Managers got back to me later that night to confirm a Service Technician would be out to provide a Free Second Opinion on Our Furnace at the start of the week. I got a confirmation call yesterday..... even a call from the Service Technician this morning to let me know that He was about a 1/2 hour away. Troy Mordy appeared in less than 30 minutes. He was Courteous, Friendly and Knowledgeable. We had been informed by another Company late last week that Our 8-9 year old Furnace was Toast and that We should be considering Replacing this Unit. Troy checked it over and confirmed that the Gas Valve was at Fault. He had a replacement unit in His Truck and after checking the Price and getting our Approval installed it in Quick Order. Troy checked the rest of the Furnace over and told Us that All the other parts were working fine. We were so impressed, We signed up for the Gold Plan which covers any Parts and Labour as well as any Emergency call ins for the next Year. Nice Meeting Troy and Great to Know there is such a Professional Service Closeby...
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By Robert L M. on 10/04/19
Competent staff both in the office and on the road. They keep you informed as to what technician is going to visit and when he will arrive. Technicians are polite, knowledgeable, efficient and explain what work, if any, was required, and why.

By Linda S. on 10/01/19
I have nothing but good words to say.. I live in an old house.. You can't perform miracles on decades old pipes.. but this morning I took a shower and had the pressure of Kramer when he got his circus shower head on Seinfeld

By Linda S. on 09/30/19
Excellent.. excellent... slice and dice as I say-- I don't have enough excellent adjectives for this company.. Thank you.

By Thomas H. on 09/12/19
I had Carleton Refrigeration install our new furnace and AC unit. They were very professional and technicians quick, quiet and clean. Very happy with the level of service. Today we had our 1st year maintenance and cleaning done. Troy was again very professional and...
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I had Carleton Refrigeration install our new furnace and AC unit. They were very professional and technicians quick, quiet and clean. Very happy with the level of service. Today we had our 1st year maintenance and cleaning done. Troy was again very professional and did a complete maintenance job.
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By Thomas H. on 09/12/19
I had Carleton Refrigeration install our new furnace and AC unit. They were very professional and technicians quick, quiet and clean. Very happy with the level of service. Today we had our 1st year maintenance and cleaning done. Troy was again very professional and...
(View More)
I had Carleton Refrigeration install our new furnace and AC unit. They were very professional and technicians quick, quiet and clean. Very happy with the level of service. Today we had our 1st year maintenance and cleaning done. Troy was again very professional and did a complete maintenance job.
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By Cathy D. on 08/22/19
Very courteous and professional service. Always a pleasure to deal with staff and technicians.

By Tim T. on 07/18/19
Excellent service! On time and no problems. When you are booking our furnace tuneup, add a fireplace tuneup and book Troy for it. He says he's a fireplace expert!

By Kami L. on 07/17/19
Troy was extremely knowledgeable, professional and personable. He worked efficiently and we were very pleased with the service. We will definitely use and recommend, Carleton Refrigeration!

By Kami L. on 07/17/19
Extremely knowledgeable, professional and personable

By Lynda and John S. on 06/05/19
Once more we were very pleased with Carleton's service. Your technician **** went to a great deal of trouble to make sure he solved our problem. While he was here we also had a plumbing emergency which he helped us fix. Far beyond the call of duty and not his respo...
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Once more we were very pleased with Carleton's service. Your technician **** went to a great deal of trouble to make sure he solved our problem. While he was here we also had a plumbing emergency which he helped us fix. Far beyond the call of duty and not his responsibility but very much appreciated.! We look forward to having your company and **** complete the fall maintenance for our equipment.
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By Lynda S. on 05/30/19
Once more we were very pleased with Carleton's service. Your technician **** went to a great deal of trouble to make sure he solved our problem. While he was here we also had a plumbing emergency which he helped us fix. Far beyond the call of duty and not his respo...
(View More)
Once more we were very pleased with Carleton's service. Your technician **** went to a great deal of trouble to make sure he solved our problem. While he was here we also had a plumbing emergency which he helped us fix. Far beyond the call of duty and not his responsibility but very much appreciated.! We look forward to having your company and **** complete the fall maintenance for our equipment.
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By Lynda S. on 05/30/19
Excellent service and friendly obliging employees. Work was efficient and the technician explained clearly what needed to be done. We have used this company for several years and trust them explicitly.

By Karen B. on 05/15/19
All of the staff are friendly, professional and helpful. The technicians arrive on time and are courteous and respectful. Gladly recommend Carleton Refrigeration

By Karen B. on 05/14/19
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