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By Auto P. on 02/18/19
After Orlando left my home, I heard a clanking noise that came from my attic. I thought maybe the cover from the heating unit he had repaired had fallen off. When I went into my attic to investigate, I was surprised to see the cover had fallen off of the unit tha...
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After Orlando left my home, I heard a clanking noise that came from my attic. I thought maybe the cover from the heating unit he had repaired had fallen off. When I went into my attic to investigate, I was surprised to see the cover had fallen off of the unit that was working, not the unit he repaired. I could see fresh handprints in the dust. I discovered that Orlando had tampered with my working unit by switching the on/off switch to the off position and in his hurriedness did not put the cover back on properly. Now I question his repair to my other unit and if he sabotaged or damaged it in some other way I am unaware of. I found him to be dishonest in tampering with my working unit and I now have serious concerns about whether or not his repair is safe or not for me and my family.
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By Albatross P. on 02/05/19
Awesome service. Anytime I need to call CalAir for our commercial building, they never disappoint.

By Susan H. on 02/04/19
Orlando is always professional and answers all my questions!!!

By Chris I. on 02/04/19
Diagnostics were completed quickly and system was back up and running in 45 minutes.

By Russ K. on 02/04/19
Great service and serviceman actually showed up early - how often does that happen. Very happy with Cal Sir and will have them back in spring to check a/c.

By Richard B. on 01/30/19
I had a real emergency with my AC unit. It would not turn off and the temp was 65 with no way no turn up the heat. I called CAL AIR and Orlando showed up within 30 minutes. I explained the problem and showed him the work order for the last year showing the same ...
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I had a real emergency with my AC unit. It would not turn off and the temp was 65 with no way no turn up the heat. I called CAL AIR and Orlando showed up within 30 minutes. I explained the problem and showed him the work order for the last year showing the same problem and correction with a new board. He when up on the roof to examine the AC and told me that he fixed the problem. After testing the AC unit it now is working properly. During the time Orlando was working on the AC he was very pleasant and patient.
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By Roger G. on 01/27/19
I highly recommend Cal Air for its efficient and professional HVAC maintenance service which come in a very affordable contractual price. I don’t have to make a call to schedule the maintenance services as Cal Air makes it their obligation to me. Richard H and ...
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I highly recommend Cal Air for its efficient and professional HVAC maintenance service which come in a very affordable contractual price. I don’t have to make a call to schedule the maintenance services as Cal Air makes it their obligation to me. Richard H and Orlando Alcaraz, its last two crews that serviced my HVAC did a good job in maintaining my units in a very good working condition. Kudos to Cal Air.
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By Laury H. on 01/26/19
(no comment)

By Linda A. on 01/26/19
Orlando is professional courteous always good service and products from Cal Air 1st rate

By Russell K. on 01/25/19
Great service and serviceman actually showed up early - how often does that happen. Very happy with Cal Sir and will have them back in spring to check a/c.

By Harold Faustina O. on 01/23/19
(no comment)

By Harold Faustina O. on 01/23/19
He was GOOD

By Daniel W. on 01/22/19
So Far, So good. Day 1 Complete and everything works as advertised. The process isn't complete yet but mechanically the heater is working great. the Air Conditioner wont be used until May so it's hard to rate when you have no usage on a major component X2 as we rep...
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So Far, So good. Day 1 Complete and everything works as advertised. The process isn't complete yet but mechanically the heater is working great. the Air Conditioner wont be used until May so it's hard to rate when you have no usage on a major component X2 as we replaced 2 HVAC units. the team was nice, respectful and answered all our questions. They had their hands full in our attic with 2 units. Because the units were so large, the attic access wood trim was removed and destroyed in order to get old out, and new in. We are awaiting the construction company that Cal Air uses to set up an appt to replace the broken trim. Once that is complete we await summer. I am confidant our Air Conditioning worries will be over. Cal Air had great ratings for service and their price was ballpark so that is why we chose them. I'd give 5 stars if it were summer and we could verify the cooling, but we can't. Cheers
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By Helen N. on 01/22/19
Alonso texted me and called when he was getting close to my house. He put booties on which was great because I have very light colored carpeting. He answered all of my questions and was very polite and professional. Very pleased with the service.

By John W. on 01/21/19
Came on time and did the maintenance. Professional and courteous.

By Roger G. on 01/18/19
(no comment)

By Robert B. on 01/10/19
(no comment)

By Todd N. on 01/10/19
(no comment)

By Esther E. on 01/06/19
Fantastic, Richard did an outstanding job. He fixed immediatelly in his first visit

By Esther E. on 01/04/19
Richard was outstanding. Very professional. I WOULD LIKE CAL AIR TO SEND HIM IF I have a problem with heat or air.
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Select any employee to see all their reviews.

Orlando A
Rating:
129 total reviews!
Richard H
3 Years
Rating:
123 total reviews!
Maryann
Customer Service Rep.
Rating:
(2 total reviews)
Lois L
Customer Service Rep.
Rating:Just Launched
Alberto M
Rating:
(57 total reviews)
Alonso M
Rating:
(52 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Cal Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Cal Air. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Fernando V has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
20 total reviews
By Daniel W. on 01/22/19
So Far, So good. Day 1 Complete and everything works as advertised. The process isn't complete yet but mechanically the heater is working great. the Air Conditioner wont be used until May so it's hard to rate when you have no usage on a major component X2 as we rep...
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So Far, So good. Day 1 Complete and everything works as advertised. The process isn't complete yet but mechanically the heater is working great. the Air Conditioner wont be used until May so it's hard to rate when you have no usage on a major component X2 as we replaced 2 HVAC units. the team was nice, respectful and answered all our questions. They had their hands full in our attic with 2 units. Because the units were so large, the attic access wood trim was removed and destroyed in order to get old out, and new in. We are awaiting the construction company that Cal Air uses to set up an appt to replace the broken trim. Once that is complete we await summer. I am confidant our Air Conditioning worries will be over. Cal Air had great ratings for service and their price was ballpark so that is why we chose them. I'd give 5 stars if it were summer and we could verify the cooling, but we can't. Cheers
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By Ken K. on 12/08/18
My wife and I were very pleased with Alberto, Victor and Fernando. All of them were very professional. Alberto spelled out all the technical stuff to us. We were promised the installation would be completed within 4 hours because my wife had a needed PT appoint...
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My wife and I were very pleased with Alberto, Victor and Fernando. All of them were very professional. Alberto spelled out all the technical stuff to us. We were promised the installation would be completed within 4 hours because my wife had a needed PT appointment and they complied.
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By Steve S. on 12/02/18
Orlando came to my home and made sensible recommendations for the AC/Heating that I needed with zero high pressure sales pressure. I am confident that my decision to go with this company will pay long term dividends.

By Christopher C. on 11/16/18
They've done a great job twice now. Very professional, thorough and quick.

By Amy S. on 10/31/18
Fernando did an excellent job. He was courteous, friendly and informative. Thank you for the great service.

By Sharon G. on 10/13/18
Excellent service came early in the 2 hours window and he was very efficient checking all that I asked him to do.

By Mike S. on 10/11/18
Fernando was very knowledgeable. He called prior to the appointment to ask if he could move it up. He listened to my concerns about the filters which I just replaced and which were dirtier than in the past. He checked both units, explained what a peculiar odor migh...
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Fernando was very knowledgeable. He called prior to the appointment to ask if he could move it up. He listened to my concerns about the filters which I just replaced and which were dirtier than in the past. He checked both units, explained what a peculiar odor might be (one of the heating units was new) and was thorough in his explanations and answers.
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By George R. on 10/10/18
Cal Air technicians were on time, very efficient, and we are pleased with their service, strongly recommend

By Jerry S. on 09/19/18
We had a new a/c unit and air handler installed by Alberto, Fernando and Victor. They were very thorough, courteous and professional. The system is great and the bid was very competitive. We used Cal Air a few years back for a repair when another contractor wanted ...
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We had a new a/c unit and air handler installed by Alberto, Fernando and Victor. They were very thorough, courteous and professional. The system is great and the bid was very competitive. We used Cal Air a few years back for a repair when another contractor wanted us to buy a new system. Honesty and integrity are what brought us back, and we weren't disappointed.
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By John Heather P. on 08/30/18
Finally got the right fix for our water leak where our Air Conditioner connects to the outside water line. Thank you for coming back and stopping the leak. No more algae growing on our concrete.

By Kathi M. on 08/25/18
I had Cal Air replace my HVAC system. While the job is not yet completed, I am being annoyed everyday with Cal Air emails to write a review. I explained that the job isn't done and that I haven't yet had the time to evaluate the entire job. After all, you don't rep...
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I had Cal Air replace my HVAC system. While the job is not yet completed, I am being annoyed everyday with Cal Air emails to write a review. I explained that the job isn't done and that I haven't yet had the time to evaluate the entire job. After all, you don't replace an entire HVAC system and know immediately if all is well! I further explained that I typically do write reviews and if they'll just finish the job and give me time to ensure that all is working well, I will write a review. That fell on deaf ears. All I got in response is that the requests for reviews are automated - as if that can't be corrected. So, Cal Air, here you go. I'm hopeful that your requests for reviews will finally stop now.
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By Keith Linda K. on 07/22/18
Cal Air is professional and prompt. They showed up promptly, they worked from the time they started until they completed the job. I am completely satisfied with company and would highly recommend them to others.

By Kellie A. on 07/11/18
(no comment)

By Kellie A. on 07/11/18
Very professional

By Jim Becky G. on 07/04/18
We had a serviceman at our home in an hour after our call! And a new AC installed in less than 24 hrs! Fast, friendly, and very professional!

By Brent Jennifer E. on 06/24/18
(No Comment)

By Ilene M. on 06/16/18
We were in trouble with our non-working air conditioning system in the hot Las Vegas summer. Cal Air not only came to our rescue, but completed our job so quickly, efficiently and left no mess, all with smiles, even though they were working in the Las Vegas heat. W...
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We were in trouble with our non-working air conditioning system in the hot Las Vegas summer. Cal Air not only came to our rescue, but completed our job so quickly, efficiently and left no mess, all with smiles, even though they were working in the Las Vegas heat. We have had bad experiences in the past and I just can't say enough about their JOB WELL DONE. Kudos to their office staff as well who left us with a good first and lasting impression of their company.
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By Albatross P. on 06/12/18
Great Job. Showed up really quick and fixed the ac unit pretty quick, too.

By Diane A. on 05/10/18
(no comment)

By Edward L. on 05/10/18
Excellent installation work done by Fernando and Enrique. Answered any questions I may had . Arrived on time and quickly went to work. Highly recommend them.
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