Marcos was our service tech today, who did an excellent job of our routine AC maintenance and added an extra value service in cleaning our unit to remove pollen and debris. He also recommended getting a larger thermostat, easier to read, since we had trouble reading our old one. He was helpful but not pushy in any way. Very friendly, made us feel relaxed. Great Job Marcos Thanks! J and G
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Feel ripped off charged $200 for $15 part never was offered the old part He said the unit motor was going out mainly because I had a 2005 unit. told him it was 2012. he argued before conceding. I assume that I really didn't need the part in the first place Been 7 days and have never received the service invoice through email like promised
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Victor was the tech who performed our air conditioner maintenance. He was on time, friendly and answered all of my questions. He found that one of the units needed to have refrigerant added and explained why and what needed to be done to prevent the problem in the future. All in all, I was very satisfied and intend to use this service again.
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Make sure you call and request Orlando! He provided an excellent service and was very knowledgeable about what he was doing. I am sure that I annoyed him with all of my questions but he didn't seem to mind as he worked on our unit and answered all of my questions. When he finished he explained to me what he did and gave me his cell number to call if I had anymore issues. The service was fast and friendly and most important, Honest. Thanks Cal Air and Orlando!
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Gary is a personable, knowledgeable and friendly technician. He got waylaid by a "friendly neighbor" before he could enter my home but was patient and even offered to give him an estimate once he finished my service. He kept me updated on what he was checking and how the unit was doing. He told me the size of my filters so if I wanted to change to a different kind my shopping would be easier. :) When my coolant levels were found to be low he offered to add some but wasn't pushy which I appreciated. I decided to go ahead with the coolant since summer is fast approaching. Gary also offered me a free estimate on a new unit (since mine is the original from 2001). But once again...not pushy..,. just offering information for a future date. When my unit decides to go to "AC Heaven" I will be calling Cal Air!!!
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Gary performed an annual maintenance check on our Heating/Air Conditioning system on April 30th 2018. As is always the case for Cal-Air people, he arrived exactly on time, was polite and professional. He performed our system check, changed the air filters and even corrected some ducting problems we weren't aware of. This is the kind of service we've come to expect from ***-Air. It was indeed our good fortune to have had them install our system a few years ago. We wish they had been our HVAC subcontractors when we were Building Contractors. Once again, it has been a pleasure to have you maintain our system. I can recommend Cal-Air without reservation. They are the best! See you next year...
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