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By David N. on 03/13/20
Keith was professional, competent, and communicative. The problem was sneaky and intermittent; he did a good job debugging it.

By Lucy B. on 03/11/20
Keith came to turn on my mini splits and to teach me how to use the system. He also reviewed instructions for my new thermostat. I had someone video his teaching sessions in four rooms and with outdoor equipment. It is easier than writing notes as he talks. Keith w...
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Keith came to turn on my mini splits and to teach me how to use the system. He also reviewed instructions for my new thermostat. I had someone video his teaching sessions in four rooms and with outdoor equipment. It is easier than writing notes as he talks. Keith went over his instructions and had me practice, not just listen to him. He was patient and respectful when I got confused and made a mistake. He gave me the confidence I wasn't sure I would have and made sure I knew that I could call the company any time I might have a question.
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By Dave B. on 03/05/20
Impressed with Miguel's thoroughness and explanations about the situation with my 7 year old furnace. Happily it confirmed the feedback from neighbors about CPS's value. I look forward to my A/C service in May

By Kashif S. on 03/03/20
Keith found out the issue with the heat pump and replaced it. He was nice and professional. Will definitely recommend him.

By Katherine S. on 03/02/20
My furnace stopped working and someone was here helping me within an hour. Keith was very helpful and resolved the issue.

By David A. on 03/02/20
no comment

By Lucy B. on 02/28/20
I didn’t realize when Phil came that I was going to get such very large heads in my upstairs bedrooms. Friends of mine have a different make and they were much smaller and more slim line. The crew that came to my home were excellent workers, professional, poli...
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I didn’t realize when Phil came that I was going to get such very large heads in my upstairs bedrooms. Friends of mine have a different make and they were much smaller and more slim line. The crew that came to my home were excellent workers, professional, polite. They explained the the process and got along well with everyone. Keith took the time to patiently go over the new thermostat and kept it simple enough for me to understand. They were also very good at explaining the job to me and process. I could tell that Tom had been in this business for 20 years. This is a big compliment. He’s super knowledgeable and I have heard him explain why people on his team are doing something a particular way. He was a good teacher to the team. He explained things to me thoughtfully and made sure that I understood. He’s proud of the company the service they provide and the work they do. He’s was a pleasure work with. Steve was completely tuned in to all of my concerns about moving furniture keeping the work site clean and doing a good job. Which he did.
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By Lucy B. on 02/27/20
I didn’t realize when Phil came that I was going to get such very large heads in my upstairs bedrooms. Friends of mine have a different make and they were much smaller and more slim line. The crew that came to my home were excellent workers, professional, poli...
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I didn’t realize when Phil came that I was going to get such very large heads in my upstairs bedrooms. Friends of mine have a different make and they were much smaller and more slim line. The crew that came to my home were excellent workers, professional, polite. They explained the the process and got along well with everyone. Keith took the time to patiently go over the new thermostat and kept it simple enough for me to understand. They were also very good at explaining the job to me and process. I could tell that Tom had been in this business for 20 years. This is a big compliment. He’s super knowledgeable and I have heard him explain why people on his team are doing something a particular way. He was a good teacher to the team. He explained things to me thoughtfully and made sure that I understood. He’s proud of the company the service they provide and the work they do. He’s was a pleasure work with. Steve was completely tuned in to all of my concerns about moving furniture keeping the work site clean and doing a good job. Which he did.
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By Jill G. on 02/13/20
Excellent service! Would recommend for heating and cooling.

By David E L. on 02/07/20
Keith J. is excellent. He thoroughly understands HVAC and he has good communication skills. He performed a thorough maintenance agreement inspection and made airflow adjustments to improve my system.

By Connie D. on 02/03/20
I would recommend CPS Heating & Cooling. I had a problem with my furnace and I called early Monday morning and they sent someone within a half hour! Keith J. came and fixed my furnace in less than an hour. He was very professional and answered all of my questions. ...
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I would recommend CPS Heating & Cooling. I had a problem with my furnace and I called early Monday morning and they sent someone within a half hour! Keith J. came and fixed my furnace in less than an hour. He was very professional and answered all of my questions. I will definitely use them for any future heating or A/C problems in the future.
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By Alexander Popsuj on 02/01/20
Chris is an excellent technician, very professional . I would use him again. He is a 10 stars tech.

By Claudia E. on 02/01/20
Peter provided us with an excellent idea of our options to replace existing furnace. In fact he explained that we could probably wait another season to do the replacement, depending upon what the technician would find upon inspection. Miguel S*** did the inspection...
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Peter provided us with an excellent idea of our options to replace existing furnace. In fact he explained that we could probably wait another season to do the replacement, depending upon what the technician would find upon inspection. Miguel S*** did the inspection. He was efficient and courteous and confirmed that we only needed at this time to replace a couple of worn parts. I am so grateful for their honesty and skill.
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By Jason P. on 01/24/20
The Plumber diagnosed the problem with the pilot light correctly but after fixing the issue he never leak tested the gas lines. The Hoses were improperly connected and the room filled with gas while away at work. Returned home to the smell of gas everywhere. 1 Po...
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The Plumber diagnosed the problem with the pilot light correctly but after fixing the issue he never leak tested the gas lines. The Hoses were improperly connected and the room filled with gas while away at work. Returned home to the smell of gas everywhere. 1 Positive was they have great responsiveness and communication.
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By Richard S. on 01/22/20
Keith was fast to respond, courteous trouble shoot the problem quickly and had us up and running in just a few minutes.

By John D. on 01/06/20
Miguel was great! As always, CPS exceeded expectations! If you are having heating problems, run (don't walk) to the phone to call CPS. You won't regret it!

By John D. on 01/06/20
CPS has always been great and responsive! Keith Jackson is a great asset to CPS! He came out, figured out my problem and within 20 minutes, I had heat again! If you aren't using CPS, you are crazy! They are the best!

By Fran V. on 01/03/20
Safe, professional service. Service tech photo posted in e-mail prior to visit to identify tech. We have utilized the services of this company in the past and have been very happy with them.

By John D. on 12/31/19
CPS has always been great and responsive! Keith Jackson is a great asset to CPS! He came out, figured out my problem and within 20 minutes, I had heat again! If you aren't using CPS, you are crazy! They are the best!

By Charlie D. on 12/20/19
The technician, Keith Jackson, understood the problem and replaced the non-working parts. He found other issues with the heating system that he corrected. He is very polite and knowledgeable. If we needed further work on the heating system we would request that he ...
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The technician, Keith Jackson, understood the problem and replaced the non-working parts. He found other issues with the heating system that he corrected. He is very polite and knowledgeable. If we needed further work on the heating system we would request that he be sent to find and repair the problem.
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508-460-6691

Select any employee to see all their reviews.

Miguel S
1 Year
Rating:
148 total reviews!
Chris T
20 Years
Rating:
88 total reviews!
Melissa D
Customer Service Rep.
14 Years
Rating:
(4 total reviews)
Keith J
5 Years
Rating:
(48 total reviews)
Steve G
14 Years
Rating:
(1 total review)
Peter G
14 Years
Rating:
(3 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period CPS Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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