Paul M. - the service technician that came to the house to perform the annual maintenance on my boiler - was professional, polite and knowledgeable. As with everyone that I have in contact with at CPS - I have nothing but respect and admiration for the quality of their work and of the CPS team. I HIGHLY recommend them.
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The CPS crew that came out to my home to install our new central ac was OUTSTANDING. Steve G./ Stephen K. / and Curtis M. were polite, professional and exceptional throughout the entire process. Tom - the supervisor was exceptional. He explained everything that was done and walked us through the entire project. My wife and I are delighted with CPS in every aspect. Phil - your guys represent your company in a superior manner. You have a fan for life and I will highly recommend your company to everyone.
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Service Pro Paul M performed our pre-season heater service. Very polite and conscientious as he followed their COVID protocols. Explained what he was going to do, did, and what he found.. A delight to work with and is consistent with my 12 association with CPS. I highly recommend Paul and of course CPS.
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Keith came the same day that I called with a problem. He quickly discovered several issues and took extra time to explain the problem areas to me. I was impressed with not only his quick analysis of the problems, but also his understandable explanation of the problems to me. He discovered problems that service people at a different company had missed. He is a credit to CPS and his efforts reflect favorably on CPS. I would highly recommend Keith J.
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We couldn't be happier with CPS, Keith * and Missy. We ordered four Nest thermostats with Best Buy Geek Squad installation. After three days, Best Buy's Geek Squad still couldn't get the thermostats to work and had disabled the old ones. We were desperate (it was hot and humid) so we called Missy at CPS. She sent Keith * to help us the same day. You could immediately tell the difference. Keith knew what to do and it worked. He took one look, said "this isn't right", fixed it, tried to see if it worked and, voila, it did. Air conditioning, furnace, fan. Everything. Thank you so much CPS, Keith and Missy!
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Paul M**** came out to service our Burnham boiler and Carrier air conditioning systems. While he was here he answered our questions on installing the REME HALO-LED UVC air purification system and the Honeywell WiFi thermostat c-wire. He was prompt, efficient and knowledgeable. His manner was very professional. We plan to use him and CPS to Install the HALO-LED and the thermostat c-wire. CPS has become our go-to HVAC service provider.
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