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By Jason P. on 01/24/20
The Plumber diagnosed the problem with the pilot light correctly but after fixing the issue he never leak tested the gas lines. The Hoses were improperly connected and the room filled with gas while away at work. Returned home to the smell of gas everywhere. 1 Po...
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The Plumber diagnosed the problem with the pilot light correctly but after fixing the issue he never leak tested the gas lines. The Hoses were improperly connected and the room filled with gas while away at work. Returned home to the smell of gas everywhere. 1 Positive was they have great responsiveness and communication.
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By Richard S. on 01/22/20
Keith was fast to respond, courteous trouble shoot the problem quickly and had us up and running in just a few minutes.

By John D. on 01/06/20
Miguel was great! As always, CPS exceeded expectations! If you are having heating problems, run (don't walk) to the phone to call CPS. You won't regret it!

By Fran V. on 01/03/20
Safe, professional service. Service tech photo posted in e-mail prior to visit to identify tech. We have utilized the services of this company in the past and have been very happy with them.

By John D. on 12/31/19
CPS has always been great and responsive! Keith Jackson is a great asset to CPS! He came out, figured out my problem and within 20 minutes, I had heat again! If you aren't using CPS, you are crazy! They are the best!

By Charlie D. on 12/20/19
The technician, Keith Jackson, understood the problem and replaced the non-working parts. He found other issues with the heating system that he corrected. He is very polite and knowledgeable. If we needed further work on the heating system we would request that he ...
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The technician, Keith Jackson, understood the problem and replaced the non-working parts. He found other issues with the heating system that he corrected. He is very polite and knowledgeable. If we needed further work on the heating system we would request that he be sent to find and repair the problem.
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By Jason on 12/16/19
Marlond did an excellent job inspecting the two gas furnaces at our house. He arrived early, and stayed late until he successfully conducted the inspection, while I was pestering him with questions. He was patient, very thorough and answered all my questions in a s...
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Marlond did an excellent job inspecting the two gas furnaces at our house. He arrived early, and stayed late until he successfully conducted the inspection, while I was pestering him with questions. He was patient, very thorough and answered all my questions in a simple way that made all sense to me. He also advised about potential issues in the future. I am very satisfied with him and with all the other technicians that CPS has sent to my house.
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By Laura W. on 12/12/19
My first experience with CPS was a good one in large part to the customer service received when I scheduled the appointment and the actual work done by Mr. Marlins Lugg, my serviceman. Marvin was great! Courteous, informative, respectful and just generally helpful...
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My first experience with CPS was a good one in large part to the customer service received when I scheduled the appointment and the actual work done by Mr. Marlins Lugg, my serviceman. Marvin was great! Courteous, informative, respectful and just generally helpful and nice. I recommend them highly.
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By Alex F. on 12/12/19
I wish I had a list of what’s done during maintenance,I see that the condensate pump or the trap is never cleaned or checked the technician they only insert a tablet in resovior,this time when technician for maintenance him to check the resovior it was full of thick sludge.

By Jeffrey R. on 11/25/19
One of the best service technicians we have ever had. Extremely thorough and polite. Trustworthy and stayed late to diagnose the problem.

By Al W. on 11/25/19
(no comment)

By Jeanette V. on 11/22/19
The technician arrived on time. Worked all day. Our house is so nice and toasty now. Than

By Mary Ellen & Francis M. on 11/22/19
We’ve been loyal customers for almost 20 years. CPS takes care of all our heating and cooling maintenance. The office staff is friendly and accommodating. The technicians are professional and knowledgeable. They explain everything to me in ways I understand and w...
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We’ve been loyal customers for almost 20 years. CPS takes care of all our heating and cooling maintenance. The office staff is friendly and accommodating. The technicians are professional and knowledgeable. They explain everything to me in ways I understand and work to help us save money on our gas & electric bills. Great company!!
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By Paul B. on 11/18/19
The technician provided excellent service on our heating system. I felt very comfortable with his work. He took the time to make suggestions and answer all of my questions in a professional manner.

By Susan M. on 11/11/19
Marlond was on time and very professional. He gave us advice about how to set our thermostat as well as performing the annual maintenance on our heating system.

By Paul J. on 11/11/19
Marlond came out to perform the inspection for my heating system so I could get accredited for the premium package program. I asked if he would mind if I watched so that I may pick up some pointers about this heating system. He walked me through the entire process...
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Marlond came out to perform the inspection for my heating system so I could get accredited for the premium package program. I asked if he would mind if I watched so that I may pick up some pointers about this heating system. He walked me through the entire process of what he was doing and I did end up learning some about my heating system. He was very thorough and did a great job performing his inspection and keeping me informed of what he was doing and what he found within his inspection. I would refer him to anyone who has to have an inspection or repair on their system.
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By Nancy Lapelle & Susa F. on 11/11/19
Miguel S is a great service pro. We highly recommend him and CPS

By Dim Hanzis on 11/10/19
Keep up the good work

By David Odom on 11/10/19
Chris T installed a whole home humidifier onto our primary furnace. Chris was very detailed and particular with the installation. A very impressive and professional looking installation and the unit is working flawlessly since being installed. In addition, Chris to...
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Chris T installed a whole home humidifier onto our primary furnace. Chris was very detailed and particular with the installation. A very impressive and professional looking installation and the unit is working flawlessly since being installed. In addition, Chris took the time to answer all my questions and run through the startup with me. I will be using CPS again.
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By Marshall H. on 11/08/19
Marlond was on time for the appointment and did the furnace testing thoroughly and quickly. He was very pleasant and answered any questions that were asked.
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508-460-6691

Select any employee to see all their reviews.

Miguel S
1 Year
Rating:
144 total reviews!
Chris T
20 Years
Rating:
87 total reviews!
Melissa D
Customer Service Rep.
14 Years
Rating:
(4 total reviews)
Keith J
5 Years
Rating:
(39 total reviews)
Peter G
14 Years
Rating:
(3 total reviews)
Tom S
20 Years
Rating:
(4 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period CPS Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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