Keith came the same day that I called with a problem. He quickly discovered several issues and took extra time to explain the problem areas to me. I was impressed with not only his quick analysis of the problems, but also his understandable explanation of the problems to me. He discovered problems that service people at a different company had missed. He is a credit to CPS and his efforts reflect favorably on CPS. I would highly recommend Keith J.
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We couldn't be happier with CPS, Keith * and Missy. We ordered four Nest thermostats with Best Buy Geek Squad installation. After three days, Best Buy's Geek Squad still couldn't get the thermostats to work and had disabled the old ones. We were desperate (it was hot and humid) so we called Missy at CPS. She sent Keith * to help us the same day. You could immediately tell the difference. Keith knew what to do and it worked. He took one look, said "this isn't right", fixed it, tried to see if it worked and, voila, it did. Air conditioning, furnace, fan. Everything. Thank you so much CPS, Keith and Missy!
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Paul M**** came out to service our Burnham boiler and Carrier air conditioning systems. While he was here he answered our questions on installing the REME HALO-LED UVC air purification system and the Honeywell WiFi thermostat c-wire. He was prompt, efficient and knowledgeable. His manner was very professional. We plan to use him and CPS to Install the HALO-LED and the thermostat c-wire. CPS has become our go-to HVAC service provider.
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Keith Jackson from CPS Heating & Cooling came to my house to look at the two central AC units, one of which has not been performing that well. He took the time to diagnose and explain the problems in detail, and what the options to repair were. Got one of the ac systems working fine, but the other unit, while still cooling, is at the end of its life and he explained how repairs would be too expensive and may not work, so CPS will be providing quotes to replace the AC unit. Very happy with how he handled everything and recommend Keith and CPS to other homeowners.
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New to this business, but I know a good number of my neighbours use CPS, too, and are happy. Technician Keith came to our house and offered expertise, and he left us feeling informed and relieved. We signed up for their bi-annual maintenance plan. Looking forward to more professional service in the future with CPS.
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