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414-355-5520
By Ron and Joyce W. on 07/03/20
Kelly was friendly and efficient. He found the problem, fixed it, and was in and out in 15 minutes. Thanks for the quick scheduling of service on what has to be a very busy day for your employees with a holiday weekend coming up,

By Sandra H. on 06/30/20
Great service! Friendly technicians.

By Dawn C. on 06/23/20
"no comment"

By Dustin B. on 06/20/20
The equipment we had in our house was old, it finally gave out over memorial day weekend. I called in a few companies, Burkhart one of them, to give me some quotes. Burkhart came out quickly and gave me a fair estimate after I spoke to them about my specific needs....
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The equipment we had in our house was old, it finally gave out over memorial day weekend. I called in a few companies, Burkhart one of them, to give me some quotes. Burkhart came out quickly and gave me a fair estimate after I spoke to them about my specific needs. I told them upfront I would still be receiving a few quotes, they stated that is perfectly acceptable but no one will beat our price and our turn around time for install, they were right. I scheduled the install and the crew showed up right on time. The crew quickly took out my old equipment and started working on installing the new a/c and furnace. The entire job took about 6-7 hours. The overall appearance of the install was good. The install crew and the office crew are friendly and nice. The reason why I did not give five stars is for a few reasons. First, my initial estimate was just written on scratch paper and I had to call for a real, professional-looking written quote. Second, the install crew did not do a decent job with cleaning up after the job, there were debris and screws left in my basement and in my driveway. After the install, I did not receive a receipt or any documentation of install until after I called about it. Lastly, I was informed of the equipment that I bought would receive a rebate, when I asked the office about, it was stated that the purchase price reflected the rebate. I informed them that it was not true. I was then told I would have to have it be reflected in my tax return.
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By David B. on 06/05/20
no comment

By john g. on 05/28/20
no comment

By Armand C. on 05/22/20
We have come accustomed to great service from Burkhardt Heating and A/C. And Kelly maintained that quality service. He was on time, efficient, and provided helpful advice. We have worked with Burkhardt for 10 years mainly because of the service provided by technicians like Kelly.

By Jeanne K. on 05/20/20
Had our first annual maintenance visit today. Terry was very professional and went right to work, checking out the furnace and air conditioning. Upon completion, he let me know that everything looked fine and is in good shape. I especially appreciated that he wo...
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Had our first annual maintenance visit today. Terry was very professional and went right to work, checking out the furnace and air conditioning. Upon completion, he let me know that everything looked fine and is in good shape. I especially appreciated that he wore a mask when in the same room as me. Thank you for the excellent service.
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By Joe D. on 05/07/20
I believe Troy and Aaron were the tech’s. Both were excellent in completing installation and upon completion explained what had been done as well as making sure A/C operated correctly. Cleaned and removed all discarded materials leavings the work area very clean....
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I believe Troy and Aaron were the tech’s. Both were excellent in completing installation and upon completion explained what had been done as well as making sure A/C operated correctly. Cleaned and removed all discarded materials leavings the work area very clean. Thank you for a job well done
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By Jim C. on 05/06/20
Always great service. Thanks so much.

By Jim C. on 05/06/20
Have used them many times over the years and always great service. Today was no exception. My two year service was done and also had a couple of parts replaced under warranty. Dennis did a great job and work area was cleaner when he finished that when he came. Thanks much guys.

By James S. on 05/01/20
The serviceman went right to work, answered my questions and left our home clean. He was knowledgeable about both our furnace and AC and politely gave suggestions on how to maintain maximum usage.

By John s. on 04/27/20
Excellent service! Highly recommend.

By Bruce and Carolyn N. on 04/10/20
Stellar customer service! (please feel free to use our comments but keep us anonymous. Thanks!!)

By Bruce and Carolyn N. on 04/10/20
Customer service is STELLAR! Dennis and Kelly were prompt and knowledgeable. All companies should strive to be as customer centric as all of you. Outstanding!!! Thank you, thank you, thank you!

By Lee T. on 03/11/20
Response was quick and very knowledgeable about what was wrong with our heater..i loved that they didn’t pressure us into buying or even going with their company..made sure to give us options to think about..we ended up going with them and the team who came was p...
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Response was quick and very knowledgeable about what was wrong with our heater..i loved that they didn’t pressure us into buying or even going with their company..made sure to give us options to think about..we ended up going with them and the team who came was professional, cleaned up well after themselves, and finished in a timely matter! Definitely recommend them!
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By Jon H. on 03/06/20
no comment

By Jean-Pierre L. on 02/22/20
Very happy with Ken's work.

By Dawn T. on 02/20/20
They did a great job! Provided great information!

By Mark L. on 02/03/20
no comment
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
414-355-5520

Select any employee to see all their reviews.

Dennis R
10 Years
Rating:
128 total reviews!
Kelly R
Rating:
55 total reviews!
Dan K
Rating:
(32 total reviews)
Dean K
Rating:
(22 total reviews)
Aaron K
Rating:
(19 total reviews)
Ken K
Rating:
(19 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Burkhardt Heating and Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Burkhardt Heating and Air Conditioning. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
414-355-5520
Troy A has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
16 total reviews
By john g. on 05/28/20
no comment

By Joe D. on 05/07/20
I believe Troy and Aaron were the tech’s. Both were excellent in completing installation and upon completion explained what had been done as well as making sure A/C operated correctly. Cleaned and removed all discarded materials leavings the work area very clean....
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I believe Troy and Aaron were the tech’s. Both were excellent in completing installation and upon completion explained what had been done as well as making sure A/C operated correctly. Cleaned and removed all discarded materials leavings the work area very clean. Thank you for a job well done
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By Bob W. on 08/10/19
Scott, Troy and Dan did a great job installing our new AC/Furnace! They worked well together, communicating often with each other to make sure everything was done efficiently and correctly. One of them, I think it was Scott, even noticed something awry with our hot...
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Scott, Troy and Dan did a great job installing our new AC/Furnace! They worked well together, communicating often with each other to make sure everything was done efficiently and correctly. One of them, I think it was Scott, even noticed something awry with our hot water heater while he was working near it. He fixed the problem on the spot. Much appreciated, since our hot water heater uses natural gas. Our system has been running for a couple of weeks now and we have had no problems. Great job, guys!
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By Lori A. on 07/29/19
We were very happy with the installation of our air and furnace. The gentlemen who installed were very efficient and did an excellent job of cleaning everything up. They went over all the equipment with us. Very happy would recommend them.

By Ahmed D. on 07/17/19
Excellent job. Troy did what the company said they would. Also Burkhardt helped get financing. we are very satisfied their work. We recommend keep up the good work.

By Armand C. on 06/07/19
Troy provided great service with lots of helpful explanations of what he was doing. He was on time and completed the work efficiently We've worked with Burkhardt for several years and they continue to provide excellent service.

By Russ G. on 05/29/19
Dean and Troy installed our central air in three hours start to finish. After they cleaned up you couldn't tell that they were there. They were both very knowledgeable, professional and friendly. And they took the time to explain everything when they finished. Doug...
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Dean and Troy installed our central air in three hours start to finish. After they cleaned up you couldn't tell that they were there. They were both very knowledgeable, professional and friendly. And they took the time to explain everything when they finished. Doug was nice enough to send a thank you card after he did the estimate, how many places do that? No high pressure sales tactics, we both really liked that. I would recommend them for any furnace or air conditioner work.
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By Russ G. on 05/28/19
Dean and Troy installed our central air in three hours start to finish. After they cleaned up you couldn't tell that they were there. They were both very knowledgeable, professional and friendly. And they took the time to explain everything when they finished. Doug...
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Dean and Troy installed our central air in three hours start to finish. After they cleaned up you couldn't tell that they were there. They were both very knowledgeable, professional and friendly. And they took the time to explain everything when they finished. Doug was nice enough to send a thank you card after he did the estimate, how many places do that? No high pressure sales tactics, we both really liked that. I would recommend them for any furnace or air conditioner work.
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By Robert H B. on 04/19/19
We had a central air conditioning unit installed in our home, built in 1923. The job took an entire 5 day week. It was complicated and difficult. Troy and his co-workers, usually a crew of 5, were all tremendous. They knew exactly what to do. Their work product...
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We had a central air conditioning unit installed in our home, built in 1923. The job took an entire 5 day week. It was complicated and difficult. Troy and his co-workers, usually a crew of 5, were all tremendous. They knew exactly what to do. Their work product works great and looks great. Troy seems quiet by nature. He was friendly without being obnoxious. He answered any questions we asked. He and his co-workers got along well. The job, by its nature, was dirty. They cleaned as they worked, and at the end of the day. I can't think of a negative thing to say about Dennis or his co-workers. Thumbs up!
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By Karen T. on 04/05/19
I had a great team! I'll admit I was a little worried about the mess involved in installing central air into an almost 100 year old house with radiators, but it was relatively problem free (for me, anyway) The guys had many challenges, and the 3rd day in we all agr...
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I had a great team! I'll admit I was a little worried about the mess involved in installing central air into an almost 100 year old house with radiators, but it was relatively problem free (for me, anyway) The guys had many challenges, and the 3rd day in we all agreed to call it "an adventure" Bill held it all together, conferring with me on any issues regarding aesthetics of the house, which I really appreciated. What a hard worker he is, and so pleasant and reliable. Troy was also very knowledgeable and helpful, as was Scott, the electrician. All in all, the best experience I could have hoped for, and John no longer has to lug around the window units, which I always despised. We've been in this house almost 20 years, and felt it was time. As for the hot weather, bring it on! We're ready thanks to Burkhard
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By Craig & Maggie S. on 11/18/18
Excellent experience. Troy and Scott were efficient and professional. Explained everything clearly throughout the process. Everything was cleaned up nicely too after installation. Can't say enough about how great everything went!

By Dylan B. on 10/04/18
Troy and Dean were top notch! Installed our new furnace in great time, and the work and cleanup was impeccable! Burkhardt is our new "Go To" for home comfort! Thanks!

By Karen B. on 09/25/18
Very efficient. Installed furnace and air conditioner in a few hours as well as cleaning ducts. Pleasant!

By Todd D. on 06/11/18
It was such a great experience working with Burkhardt! They not only gained my trust, they gained my service for life!

By Todd D. on 06/09/18
Burkhardt heating and cooling recently completed a large scale project at our home. Not only are we completely satisfied, but their high quality work and exceptional service has made us customers for life. They replaced our 2 zone furnace and AC while also relocat...
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Burkhardt heating and cooling recently completed a large scale project at our home. Not only are we completely satisfied, but their high quality work and exceptional service has made us customers for life. They replaced our 2 zone furnace and AC while also relocating them to a more desirable and efficient location within our basement. In addition to that large undertaking, they also moved our gas line, replaced the zoning dampers, added a whole house humidifier, and fixed some duct issues we had. To top it all off, their new design also planned for the efficient addition of a future 3rd zone. Everyone (Bil, Dean, Troy, Dan, Ken, and Aaron) was simply fantastic throughout the days they were here. They were patient with an overbearing home owner like myself and made sure I was satisfied with all aspects and details of the work. I recommend them for all of your future heating and cooling projects based on our overwhelmingly positive experience. Our house is now so much more comfortable and efficient! Furnace: Bryant 987M AC: Bryant 189BNV Humidifier: Bryant preferred series (Aprilaire) Thermostat: Evolution Connex
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By Todd D. on 06/09/18
Burkhardt heating and cooling recently completed a large scale project at our home. Not only are we completely satisfied, but their high quality work and exceptional service has made us customers for life. They replaced our 2 zone furnace and AC while also relocat...
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Burkhardt heating and cooling recently completed a large scale project at our home. Not only are we completely satisfied, but their high quality work and exceptional service has made us customers for life. They replaced our 2 zone furnace and AC while also relocating them to a more desirable and efficient location within our basement. In addition to that large undertaking, they also moved our gas line, replaced the zoning dampers, added a whole house humidifier, and fixed some duct issues we had. To top it all off, their new design also planned for the efficient addition of a future 3rd zone. Everyone (Bil, Dean, Troy, Dan, Ken, and Aaron) was simply fantastic throughout the days they were here. They were patient with an overbearing home owner like myself and made sure I was satisfied with all aspects and details of the work. I recommend them for all of your future heating and cooling projects based on our overwhelmingly positive experience. Our house is now so much more comfortable and efficient! Furnace: Bryant 987M AC: Bryant 189BNV Humidifier: Bryant preferred series (Aprilaire) Thermostat: Evolution Connex
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