Paid $149 for a/c maintenance. . I checked the work after it was done and the compressor and fins were covered in dirt and grass to the point you could barely make out there were fins under the dirt / mud. Called and was told fin cleaning is not part of the service. HOWEVER the tech wrote that the fins and compressor PASSED!? inspection. What else did not really pass??Asked what it cost to clean fins ,which to me is basic a/c maintenance, no answer as of today. Came back next day and addressed all my concerns. Cant ask for more than that.
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Our AC wasn’t working very well and it was getting extremely uncomfortable in the house. I looked up reviews and found Bovio to have better reviews than most. I said a prayer and called them. Was I glad I did! Took me by surprise when they said they could send someone out to us by noon that same day. It was 9:00am when I called! Don was the technician who checked our unit over. I was working but my husband was home and Don explained everything to him. Eventually, we will need a brand new unit (it’s 30 years old) but Don was able to get it up and running in no time! I’m very happy and pleased, not only with the fantastic customer service, speed of someone coming to our home, but because the job was done right!!! Thank you!!!
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Tom arrived early for 8AM appointment ready to work and replace hidden drain pipe. Tom and TJ from Hevelius developed in tandem a plan that efficiently replaced the pipe. The repair included opening and closing an exterior wall and interior ceiling by Hevelius. All work was completed in 6 hours and the impacted areas were cleaned as well. Bovio and Hevelius are separate firms yet teamed together to get the job done and maximize efficiently and overall customer satisfaction. 10 Stars to both Companies. Kudos to Tom and TJ!
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I highly recommend Bovio. I went with other HVAC companies and they do not compare. My air conditioning was not working, I called Hutchinson and another company. Both companies recommended repairs that cost in excess of $1500. I called Bovio, someone came out the next day, was on time, professional, courtesy, and within 45 minutes fixed what the other companies had done and my air conditioning started working again. I will never call anyone before calling Bovio again. They came to my house, did the job they were there to do, and did not try to upsell me for things I did not need. I felt respected and spoken to like an adult. I recommend Bovio over and over and over.
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Tom came out to my house for a clogged drain line. He came well prepared and handled the job neatly and professionally. We all know when dealing with clogged lines they can lead to quite the mess. Tom’s knowledge and extra precautions that he took led to a mess free job that left me and my wife more than happy. If you’re on the fence about what company to hire like we were, Look no further.
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Excellent experience from start to finish. Phone was answered promptly, the customer service rep was knowledgeable and set up a same day appointment for me. Technician was prompt and thorough in his evaluation of my issue. The email and text updates about my appointment were much appreciated, as well billing via the ipad with immediate receipt sent to my email. Highly recommend.
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Paid $149 for a/c maintenance. . I checked the work after it was done and the compressor and fins were covered in dirt and grass to the point you could barely make out there were fins under the dirt / mud. Called and was told fin cleaning is not part of the service. HOWEVER the tech wrote that the fins and compressor PASSED!? inspection. What else did not really pass??Asked what it cost to clean fins ,which to me is basic a/c maintenance, no answer as of today.
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