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By Dianne B. on 04/22/19
Garrett was extremely knowledgeable of his business and professional. He was refreshingly candid about the condition of our system but did offer additional alternative solutions. We had been using another company in the past but had not been satisfied with the se...
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Garrett was extremely knowledgeable of his business and professional. He was refreshingly candid about the condition of our system but did offer additional alternative solutions. We had been using another company in the past but had not been satisfied with the service and decided to look for another resource. Glad we did!
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By Kimberly C. on 04/05/19
Francis offered quick, professional and friendly service. Price quoted was price paid.

By Bob P. on 02/21/19
Great job. Took out two old water heaters and installed a hybrid. Friendly, efficient and cleaned up after.

By Michael L. on 02/18/19
Bernie is extremely knowledgeable. He took his time to thoroughly explain his findings and gave me multiple options to address his findings. At no time was he pushy or unwilling to answer my many questions and I had a lot. I would definitely recommend Bernie and...
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Bernie is extremely knowledgeable. He took his time to thoroughly explain his findings and gave me multiple options to address his findings. At no time was he pushy or unwilling to answer my many questions and I had a lot. I would definitely recommend Bernie and the rest of the staff with Boothe's Heating, Air & Plumbing. I look forward to working with Bernie again in the near future.
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By Erica Wrightson on 02/11/19
We had an absolutely fantastic experience! We scheduled our appointment on Friday and we were told we would be given a call on Monday an hour before the tech arrived. I received a call from a very friendly person at 9:30 asking if we were home and I was told the ...
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We had an absolutely fantastic experience! We scheduled our appointment on Friday and we were told we would be given a call on Monday an hour before the tech arrived. I received a call from a very friendly person at 9:30 asking if we were home and I was told the tech would be there shortly. Damon arrived at 10:00 and was very respectful, polite, and friendly. He and his trainee were very thorough, explained everything they did, and even offered to chat with my husband on the phone to explain in more detail as my husband is the more mechanical of the two of us. What was most impressive was, as they were outside checking our outside units, Damon came back inside asking if our neighbor was home because, as they were checking our unit, they noticed the neighbor's unit was very loud and frozen over. Upon calling my neighbor, she informed us that Boothe's had already been out and they were awaiting arrival of the part, but she was very grateful that he was observant enough to mention it! Excellent service - would highly recommend this company and we will certainly be utilizing their services in the future!
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By Ken K. on 02/09/19
Francis arrived on time, worked efficiently, found and explained the source of an issue i have had for a while that is related to the HVAC system but is not obvious or typical.

By Christa W. on 02/02/19
Our service tech, Francis Russell, was wonderful. He was very friendly and professional. He found the issue and got the job done quickly... and right! He explained the pricing up front, went over our options, gave us honest suggestions on what we should do. I woul...
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Our service tech, Francis Russell, was wonderful. He was very friendly and professional. He found the issue and got the job done quickly... and right! He explained the pricing up front, went over our options, gave us honest suggestions on what we should do. I would definitely recommend him to any friend or family member.
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By Jay F. on 01/18/19
Damon and David came to do a check up on my two units at my house and they were very friendly and courteous. Diagnosed some issues with one of my units and thoroughly explained the solution and fixed the problem. Damon is very knowledgeable and had David as his tra...
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Damon and David came to do a check up on my two units at my house and they were very friendly and courteous. Diagnosed some issues with one of my units and thoroughly explained the solution and fixed the problem. Damon is very knowledgeable and had David as his trainee. David has only been with Boothe's a short time but you can tell he really enjoys what he is doing. You know the company is good when an 18 year old is loving what he is doing. Solid work and would recommend Boothe's and Damon and David to work on heating and A/C.
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By J. L. on 12/26/18
Garret is very professional, thoroughly explains the service being provided, and is extremely pleasant to work with. I will most definitely request him for my next tune-up or service!

By Dave Shatrowsky on 12/19/18
If customer service is important this company is tops! Initially met with Zach and went over all aspects of a new hvac system.Example: Cfm airflow improvements were made with the new system. The installers(Ronnie,Klye,Zach)showed up next and did excellent work incl...
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If customer service is important this company is tops! Initially met with Zach and went over all aspects of a new hvac system.Example: Cfm airflow improvements were made with the new system. The installers(Ronnie,Klye,Zach)showed up next and did excellent work including changing service entrance to evaporating coil to make future work easier. A week later Tom S. stopped in for a quality assurance check and performed a thorough recheck of the new system. My phone calls to their main office always handled promptly:) I made the correct decision going with Boothe's!Thanks to the whole team.
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By Judith S. on 12/03/18
(no comment)

By Christine W. on 11/27/18
Josh arrived promptly and he provided a detailed explanation of the service he provided as well as explained the benefits of Boothe's Comfort club. In addition, Josh exhibited exemplary customer service.

By Jennie on 11/12/18
I will be requesting Chadd W. for my plumber every single time. I had an inconsistent problem that I could barely explain and he worked through the issues to fix it. Unfortunately the first plumbers weren't able to correct the problem, but Chad was determined to g...
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I will be requesting Chadd W. for my plumber every single time. I had an inconsistent problem that I could barely explain and he worked through the issues to fix it. Unfortunately the first plumbers weren't able to correct the problem, but Chad was determined to get the problem resolved. Chadd W. will get the job done right while being considerate of your house. He put down drop clothes and towels to protect my house and minimize any possible mess. Thank you Chadd W. for the great work!
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By Philip Kenyon on 10/26/18
Bernie was respectful, and took his time to ensure we understood everything he was doing, what was needed and why.

By Suzanne M on 10/14/18
Mike is awesome. Professional and skilled at his craft of plumbing. Very impressed and satisfied with the job he completed. His plumbing skills are works of art. He transformed our pump room into an art display of organized CPVC and plumbing fixtures, best its been...
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Mike is awesome. Professional and skilled at his craft of plumbing. Very impressed and satisfied with the job he completed. His plumbing skills are works of art. He transformed our pump room into an art display of organized CPVC and plumbing fixtures, best its been in 50 years +.Thank you Mike,have a great anniversary with your wife !
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By Jason Deese on 10/09/18
Josh was great. he explained everything he was doing. He answered all my questions.

By Wallace R. on 10/08/18
Chad has knowledge of techniques and devices that were beyond the ken of 2 master plumbers with whom I dealt prior to connecting with Boothe's. We are very grateful to him for solving our problems efficiently and at one third the cost quoted by others.

By Wallace R. on 10/08/18
Chad has knowledge of techniques and devices that were beyond the ken of 2 master plumbers with whom I dealt prior to connecting with Boothe's. We are very grateful to him for solving our problems efficiently and at one third the cost quoted by others.

By Kayla N. on 10/04/18
We are so grateful to Francis Russell and Boothe's for helping us out with our AC. He was super friendly and truly seemed to have our best interest at heart, not trying to rack the bills on us. We will give Francis a call next time we are in need because he was awesome! Thank you!

By American Surgical A. on 10/04/18
Excellent Service! Guy was knowledgeable, courteous, polite, efficient, and very helpful. Thanks Guy...
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Select any employee to see all their reviews.

Francis R
5 Years
Rating:
153 total reviews!
Bernie H
Rating:
143 total reviews!
Team B
Customer Service Rep.
Rating:
(30 total reviews)
Adam S
Customer Service Rep.
Rating:
(20 total reviews)
Guy M
Rating:
(47 total reviews)
Jason H
Rating:
(36 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Boothe's Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Boothe's Heating & Air. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Team B has a 5-Star average rating and a total of 30 total reviews
30 total reviews
By william s. on 04/06/18
Robert M. was the technician who fixed my HVAC problem. Besides identifying and correcting the original problem, he also discovered two other problems and corrected them. He was very polite and patient with questions I had. He was very helpful helping me to unders...
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Robert M. was the technician who fixed my HVAC problem. Besides identifying and correcting the original problem, he also discovered two other problems and corrected them. He was very polite and patient with questions I had. He was very helpful helping me to understand what he found and what should be done. Robert also discussed in depth recommendations. He also made sure the areas where he worked were left clean. I was impressed!!. Highly recommend this company
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By Joe C. on 10/13/17
We contacted Boothes about replacing our HVAC system a couple years ago. They were very friendly and professional over the phone. The technician came out, and was very knowledgeable. It is a first class organization that starts at the top. We highly recommend Boo...
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We contacted Boothes about replacing our HVAC system a couple years ago. They were very friendly and professional over the phone. The technician came out, and was very knowledgeable. It is a first class organization that starts at the top. We highly recommend Boothes for your HVAC needs.
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By Catherine S. on 04/30/17
Outstanding service! We had an emergency leak in our attic A/C and a Boothe's Heating and Air tech came out promptly to our home this Sunday afternoon and professionally repaired the issue. Truly a first class company!

By Michael B. on 10/28/16
Overall awesome experience!

By Gordy S. on 10/13/16
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By Melissa T. on 10/06/16
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By Stephanie D. on 08/14/16
Sitting in my very nice and cool house this weekend as it sweltered outside. The Boothe team came and replaced one of our units on Friday and it's been comfortable bliss in our house ever since. What an outstanding crew--- arrived on time, didn't make a mess in my ...
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Sitting in my very nice and cool house this weekend as it sweltered outside. The Boothe team came and replaced one of our units on Friday and it's been comfortable bliss in our house ever since. What an outstanding crew--- arrived on time, didn't make a mess in my house and spent time answering every question I had--they really make you feel like you, as the customer, come first. I always prefer to support local businesses and Boothe's makes that decision an easy no brainier. Highly recommend this company for all your HVAC needs.
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By Kim H. on 08/07/16
Can only say positives things about our dealings with boothes! Prompt service, reasonable prices, knowledge staff! We've had issues twice with our unit over the last two years and they've been able to address them quickly and effectively! Very much appreciate the 7...
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Can only say positives things about our dealings with boothes! Prompt service, reasonable prices, knowledge staff! We've had issues twice with our unit over the last two years and they've been able to address them quickly and effectively! Very much appreciate the 7 am service call on a Sunday ahead of the 90 degree August day!
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By Cindy S. on 08/06/16
Built this house 17 years ago and never had the air flow we have today. Wayne came in, saw allot of problems that no one else pointed out, put new system in, moved the inside duct work all for one low price. He was able to maximize our air flow even though the buil...
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Built this house 17 years ago and never had the air flow we have today. Wayne came in, saw allot of problems that no one else pointed out, put new system in, moved the inside duct work all for one low price. He was able to maximize our air flow even though the builder put in wrong size duct work. We are so thankful!!! Never slept upstairs so comfortable as we have these past three nights.
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By Shauna Chris S. on 08/01/16
Fast, friendly service. Today was the second time we used your services. And it was flawless again. Thank you.

By Della Heyne M. on 07/28/16
I want to thank Boothe's Heating and Air for doing an awesome job with the install of my new AC and Furnace. It was a big job but they made sure they got it done in one day so my family would not be hot overnight. They are an awesome company who always goes above a...
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I want to thank Boothe's Heating and Air for doing an awesome job with the install of my new AC and Furnace. It was a big job but they made sure they got it done in one day so my family would not be hot overnight. They are an awesome company who always goes above and beyond the call of duty. Anyone in St. Mary's County make sure you call them for your heating and AC needs in the future.
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By Gwenn T. on 07/28/16
Customer was 100% satisfied with the work performed by Team Boothe's.

By Melissa Barker- S. on 07/25/16
Our A/C went out last week; we contacted Boothe's Heating and Air and they were at our house the day after we called. The service was outstanding!! They were professional, respectful and effecient. I recommend them to anyone in need of A/C service. They are trustwo...
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Our A/C went out last week; we contacted Boothe's Heating and Air and they were at our house the day after we called. The service was outstanding!! They were professional, respectful and effecient. I recommend them to anyone in need of A/C service. They are trustworthy, affordable and will not take advantage of you like other larger companies. Thank you Boothe's for fixing our A/C, especially with the upcoming forecast.
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By Brandee Miedzenski H. on 07/19/16
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By Cherise H. on 07/18/16
Thank u so much for fixing our air today!! After a horribly hot, sweaty, sleepless night, I'm so grateful for u guys!

By Ross S. on 07/15/16
Great experience with one of your technicians this week! On time, professional, and meticulous- providing well thought-out repair options. Will definitely be calling you all next time. Thanks for the great work.

By Jennifer M. on 07/11/16
Customer was 100% satisfied with the work performed by Team Boothe's.

By Chris P. on 07/08/16
Customer was 100% satisfied with the work performed by Team Boothe's.

By Paul C. on 07/03/16
Boothe's is the company to use in SoMD! We had others come provide quotes but Wayne Boothe was the only one that spent time in our crawl space troubleshooting the cause of the problem. He showed us video and pictures of our old system and what needed to be done and...
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Boothe's is the company to use in SoMD! We had others come provide quotes but Wayne Boothe was the only one that spent time in our crawl space troubleshooting the cause of the problem. He showed us video and pictures of our old system and what needed to be done and why. The work was done in timely, reliable and thorough fashion. Customer service was more than we could have asked for. My wife and I highly recommend this quality company.
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By Erin N. on 06/14/16
Customer was 100% satisfied with the work performed by Team Boothe's.
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