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By Bob P. on 02/21/19
Great job. Took out two old water heaters and installed a hybrid. Friendly, efficient and cleaned up after.

By Michael L. on 02/18/19
Bernie is extremely knowledgeable. He took his time to thoroughly explain his findings and gave me multiple options to address his findings. At no time was he pushy or unwilling to answer my many questions and I had a lot. I would definitely recommend Bernie and...
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Bernie is extremely knowledgeable. He took his time to thoroughly explain his findings and gave me multiple options to address his findings. At no time was he pushy or unwilling to answer my many questions and I had a lot. I would definitely recommend Bernie and the rest of the staff with Boothe's Heating, Air & Plumbing. I look forward to working with Bernie again in the near future.
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By Erica Wrightson on 02/11/19
We had an absolutely fantastic experience! We scheduled our appointment on Friday and we were told we would be given a call on Monday an hour before the tech arrived. I received a call from a very friendly person at 9:30 asking if we were home and I was told the ...
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We had an absolutely fantastic experience! We scheduled our appointment on Friday and we were told we would be given a call on Monday an hour before the tech arrived. I received a call from a very friendly person at 9:30 asking if we were home and I was told the tech would be there shortly. Damon arrived at 10:00 and was very respectful, polite, and friendly. He and his trainee were very thorough, explained everything they did, and even offered to chat with my husband on the phone to explain in more detail as my husband is the more mechanical of the two of us. What was most impressive was, as they were outside checking our outside units, Damon came back inside asking if our neighbor was home because, as they were checking our unit, they noticed the neighbor's unit was very loud and frozen over. Upon calling my neighbor, she informed us that Boothe's had already been out and they were awaiting arrival of the part, but she was very grateful that he was observant enough to mention it! Excellent service - would highly recommend this company and we will certainly be utilizing their services in the future!
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By Ken K. on 02/09/19
Francis arrived on time, worked efficiently, found and explained the source of an issue i have had for a while that is related to the HVAC system but is not obvious or typical.

By Christa W. on 02/02/19
Our service tech, Francis Russell, was wonderful. He was very friendly and professional. He found the issue and got the job done quickly... and right! He explained the pricing up front, went over our options, gave us honest suggestions on what we should do. I woul...
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Our service tech, Francis Russell, was wonderful. He was very friendly and professional. He found the issue and got the job done quickly... and right! He explained the pricing up front, went over our options, gave us honest suggestions on what we should do. I would definitely recommend him to any friend or family member.
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By Jay F. on 01/18/19
Damon and David came to do a check up on my two units at my house and they were very friendly and courteous. Diagnosed some issues with one of my units and thoroughly explained the solution and fixed the problem. Damon is very knowledgeable and had David as his tra...
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Damon and David came to do a check up on my two units at my house and they were very friendly and courteous. Diagnosed some issues with one of my units and thoroughly explained the solution and fixed the problem. Damon is very knowledgeable and had David as his trainee. David has only been with Boothe's a short time but you can tell he really enjoys what he is doing. You know the company is good when an 18 year old is loving what he is doing. Solid work and would recommend Boothe's and Damon and David to work on heating and A/C.
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By J. L. on 12/26/18
Garret is very professional, thoroughly explains the service being provided, and is extremely pleasant to work with. I will most definitely request him for my next tune-up or service!

By Dave Shatrowsky on 12/19/18
If customer service is important this company is tops! Initially met with Zach and went over all aspects of a new hvac system.Example: Cfm airflow improvements were made with the new system. The installers(Ronnie,Klye,Zach)showed up next and did excellent work incl...
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If customer service is important this company is tops! Initially met with Zach and went over all aspects of a new hvac system.Example: Cfm airflow improvements were made with the new system. The installers(Ronnie,Klye,Zach)showed up next and did excellent work including changing service entrance to evaporating coil to make future work easier. A week later Tom S. stopped in for a quality assurance check and performed a thorough recheck of the new system. My phone calls to their main office always handled promptly:) I made the correct decision going with Boothe's!Thanks to the whole team.
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By Judith S. on 12/03/18
(no comment)

By Christine W. on 11/27/18
Josh arrived promptly and he provided a detailed explanation of the service he provided as well as explained the benefits of Boothe's Comfort club. In addition, Josh exhibited exemplary customer service.

By Jennie on 11/12/18
I will be requesting Chadd W. for my plumber every single time. I had an inconsistent problem that I could barely explain and he worked through the issues to fix it. Unfortunately the first plumbers weren't able to correct the problem, but Chad was determined to g...
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I will be requesting Chadd W. for my plumber every single time. I had an inconsistent problem that I could barely explain and he worked through the issues to fix it. Unfortunately the first plumbers weren't able to correct the problem, but Chad was determined to get the problem resolved. Chadd W. will get the job done right while being considerate of your house. He put down drop clothes and towels to protect my house and minimize any possible mess. Thank you Chadd W. for the great work!
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By Philip Kenyon on 10/26/18
Bernie was respectful, and took his time to ensure we understood everything he was doing, what was needed and why.

By Suzanne M on 10/14/18
Mike is awesome. Professional and skilled at his craft of plumbing. Very impressed and satisfied with the job he completed. His plumbing skills are works of art. He transformed our pump room into an art display of organized CPVC and plumbing fixtures, best its been...
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Mike is awesome. Professional and skilled at his craft of plumbing. Very impressed and satisfied with the job he completed. His plumbing skills are works of art. He transformed our pump room into an art display of organized CPVC and plumbing fixtures, best its been in 50 years +.Thank you Mike,have a great anniversary with your wife !
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By Jason Deese on 10/09/18
Josh was great. he explained everything he was doing. He answered all my questions.

By Wallace R. on 10/08/18
Chad has knowledge of techniques and devices that were beyond the ken of 2 master plumbers with whom I dealt prior to connecting with Boothe's. We are very grateful to him for solving our problems efficiently and at one third the cost quoted by others.

By Wallace R. on 10/08/18
Chad has knowledge of techniques and devices that were beyond the ken of 2 master plumbers with whom I dealt prior to connecting with Boothe's. We are very grateful to him for solving our problems efficiently and at one third the cost quoted by others.

By Kayla N. on 10/04/18
We are so grateful to Francis Russell and Boothe's for helping us out with our AC. He was super friendly and truly seemed to have our best interest at heart, not trying to rack the bills on us. We will give Francis a call next time we are in need because he was awesome! Thank you!

By American Surgical A. on 10/04/18
Excellent Service! Guy was knowledgeable, courteous, polite, efficient, and very helpful. Thanks Guy...

By Eddie W. on 10/03/18
Bernie Hurt and Garret did an outstanding job installing my replacement AprilAire humidifier. I am a very inquisitive person. Bernie and Garret answered all my questions accurately and convincingly. I am a happy customer.

By Charles M. on 10/03/18
David was the nicest person, very personable, extremely knowledgeable and went to work right away to locate our problem..With the hand handled devise he had he was able to determine that one side of the house was not getting adequate air flow. After reviewing the ...
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David was the nicest person, very personable, extremely knowledgeable and went to work right away to locate our problem..With the hand handled devise he had he was able to determine that one side of the house was not getting adequate air flow. After reviewing the duct system he was able to locate two dampers unbeknownst to me . He found that one was completely closed and there laid the problem. After opening the dumper and adjusted the other, he came back into the house and used the hand handled devise again to verified that the whole house was now receiving the proper amount of air flow. The problem was determined very quickly by David because of the knowledge he brings to the job.. David even put on shoe covers before he came into the house! That really impressed me! Thanks Boothe's HVAC for employing such knowledgeable, friendly and courteous employees.
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Select any employee to see all their reviews.

Francis R
5 Years
Rating:
152 total reviews!
Bernie H
Rating:
143 total reviews!
Team B
Customer Service Rep.
Rating:
(30 total reviews)
Adam S
Customer Service Rep.
Rating:
(20 total reviews)
Guy M
Rating:
(47 total reviews)
Jason H
Rating:
(36 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Boothe's Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Boothe's Heating & Air. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Ben H has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
19 total reviews
By John D. on 09/13/18
To me it was hot as hell & very sticky Ben took a short time to diagnose & fixed the problem now I'm a cool & very happy camper FANTASTIC JOB BEN

By Cynthia W. on 09/04/18
Ben was honest, friendly and went through everything from the simplest to the most complex to try and fix our issue. He explained everything to us and gave us helpful advice/

By Rey C. on 08/14/18
Installation of my AC condenser was professionally done by Bernie H. and his colleague. The wiring and tubing were routed meticulously with great attention to detail. Service was great!

By Mandy Mulligan on 08/08/18
Ben was great. Very knowledgeable and courteous.

By Pamela L. on 08/07/18
I had to come back and do another review Ben H. Was the Service Technician that came out to care of my issue. He did a awesome job. He walk me through everything he was doing very friendly. Thank you again

By Pamela L. on 08/07/18
I had to come back and do another review Ben H. Was the Service Technician that came out to care of my issue. He did a awesome job. He walk me through everything he was doing very friendly. Thank you again

By Vicki D. on 07/27/18
Ben was wonderful. He was courteous, knowledgeable and explained in detail what was going on. He looked me in the eye and did not talk down to me. People don’t always realize how important it is too look you in the eye when in conversation. Kudos to Ben!!

By Tom M. on 06/20/18
very pleased with Ben's performance,knowledge, and dealing with customers he is top notch. Thank you

By Terry and Delores C. on 06/19/18
Ben was a excellent technician and representative for your company, Ben was very knowledgeable and informative and a delight to work with. He knows how to work well with customers and a wonderful job of keeping them involved during the whole process. A job well d...
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Ben was a excellent technician and representative for your company, Ben was very knowledgeable and informative and a delight to work with. He knows how to work well with customers and a wonderful job of keeping them involved during the whole process. A job well done. Wish there were more like him.
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By Robert h. on 05/25/18
Ben came out to my home today and had my unit back up and running within 20 minutes. Extremely professional and a people person. Walked me through my entire home and inspected my whole HVAC. Taught me some great things I had no clue on regarding my homes A/C. Gave...
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Ben came out to my home today and had my unit back up and running within 20 minutes. Extremely professional and a people person. Walked me through my entire home and inspected my whole HVAC. Taught me some great things I had no clue on regarding my homes A/C. Gave me some great recommendations and I will be signing up for the spring and fall inspections to ensure my system stays in great working condition. Thanks again Ben.
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By Marcus Q. on 05/09/18
Ben H was very professional and knowledgeable about our AC unit. He was very helpful and fixed the problem fast and efficiently. I would highly recommend him to everyone who needs AC repairs.

By gregory p. on 05/09/18
Ben was on time and very courteous. He took the time to diagnose my upstairs AC unit. He presented a list of options and prices before fixing the the problem. Fixing the problem took very little time was and relatively inexpensive. Glad to see he gave me option...
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Ben was on time and very courteous. He took the time to diagnose my upstairs AC unit. He presented a list of options and prices before fixing the the problem. Fixing the problem took very little time was and relatively inexpensive. Glad to see he gave me options and not pushing a whole system replacement as many companies do. Very honest technician and company. Very satisfied.
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By Sydney S. on 05/07/18
Ben visited my HVAC system today (5/7/18). He was prompt, courteous, helpful and very well informed. I also appreciate that he follows your company's policies, in that he would not quote me prices when I ask, "can this be done, or can this be installed?" Example...
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Ben visited my HVAC system today (5/7/18). He was prompt, courteous, helpful and very well informed. I also appreciate that he follows your company's policies, in that he would not quote me prices when I ask, "can this be done, or can this be installed?" Example I asked how much the Air Scrubber would cost, and fully appreciated that he needed to check first. He was respectful of my home and of me, and he was a delight. He represented the Boothe name very well. Thank you so much!
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By Pam M. on 05/07/18
Ben was very pleasant and explained what was wrong with our system and what needed to be done to fix the problem in a way that I understood. I highly recommend him.

By Melinda B. on 03/01/18
Ben was very informative and polite during his visit.

By David T. on 12/18/17
(no comment)

By Thomas R. on 12/11/17
Today I was visited by Ben H. from "Boothe's heating and air" to perform a semi-annual inspection and tune up of our heating and air conditioning system. I am extremely pleased with the technicians from Boothe's who are very knowledgeable and professional in how th...
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Today I was visited by Ben H. from "Boothe's heating and air" to perform a semi-annual inspection and tune up of our heating and air conditioning system. I am extremely pleased with the technicians from Boothe's who are very knowledgeable and professional in how they go about their business. Ben shared the various activities he was performing on my system and being quite technically competent myself I was happy to watch and hear him share the aspects of a tune-up. We have been customers of Boothe's and have had several problems serviced and repaired in the past and have always been very satisfied with the performance of their personnel.
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By Paul S. on 11/30/17
Ben was our technician. He called ahead prior to arrival and arrived on time. Very polite and immediately put on the ‘booties’ to enter our home. He inspected 2 heat pumps and took the time to explain everything. He did not try to recommend anything that wa...
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Ben was our technician. He called ahead prior to arrival and arrived on time. Very polite and immediately put on the ‘booties’ to enter our home. He inspected 2 heat pumps and took the time to explain everything. He did not try to recommend anything that was not needed. He made recommendations of things that could wait for repair on the spring checkup as well as items that needed immediate attention. He was thorough in his troubleshooting. I would recommend this company to anyone
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By JoAnne on 10/11/17
I just signed up for annual maintenance service with Boothe's at the referral of a friend. The technician, Ben, was friendly and knowledgeable. He arrived on time, with a smile on his face and a great attitude! He performed maintenance on my heat pump and explained...
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I just signed up for annual maintenance service with Boothe's at the referral of a friend. The technician, Ben, was friendly and knowledgeable. He arrived on time, with a smile on his face and a great attitude! He performed maintenance on my heat pump and explained what he was doing as he was doing it and then followed up with a quick consultation on what he found. Boothe's has a reputation for great service and Ben lived up to those standards! I will definitely use them again in the future.
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