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By Philippe P. on 09/17/18
Polite, knowledgeable, patient. Answered all my questions. Was thorough in the inspection of my AC system and was able to troubleshoot quickly.

By John D. on 09/13/18
To me it was hot as hell & very sticky Ben took a short time to diagnose & fixed the problem now I'm a cool & very happy camper FANTASTIC JOB BEN

By Aaron P. on 09/12/18
Bernie Hurt, the HVAC Service Technician that worked on our system was great. Throughout the entire evolution Bernie was courteous and professional. He would take the time to answer our questions and explain technical details in a way we understood. Never once comi...
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Bernie Hurt, the HVAC Service Technician that worked on our system was great. Throughout the entire evolution Bernie was courteous and professional. He would take the time to answer our questions and explain technical details in a way we understood. Never once coming in without first putting on his boot covers, and with the rain and mud we have had recently this was very important. We have dogs and Bernie was always aware of them, making sure the backyard gate was closed and secure and not allowing them to get into the basement. Thank you Bernie for a job well done.
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By Julie L. on 09/07/18
I honestly don't have the words to express my gratitude to the service tech from Boothe's, Francis R. for his knowledge and exceptional customer service. He was pleasant from the moment he stepped out of his truck to the moment .... 3.5 hours later, when he left fr...
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I honestly don't have the words to express my gratitude to the service tech from Boothe's, Francis R. for his knowledge and exceptional customer service. He was pleasant from the moment he stepped out of his truck to the moment .... 3.5 hours later, when he left from our after hours emergency call! Not only did he fix my unit without having to order parts as previously told by another company, he took me to the unit and showed me what was wrong and why it was not working. He was very professional the entire time. I've found my new A/C company for maintenance and everything in between. Thanks Francis and thanks Boothe's for creating such a high ethical standard! I've been without A/C for a week because I've been a loyal client to my other company and wanted to give them opportunity to fix it; there are times when you must cut the cord and go with the best or it will cost you dearly in the end.
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By Cynthia W. on 09/04/18
Ben was honest, friendly and went through everything from the simplest to the most complex to try and fix our issue. He explained everything to us and gave us helpful advice/

By Duane Drury on 09/04/18
Mark Nelson is an excellent acustomer focused addition to you Company! My AC was not working and he made an appointment possible immediately that day. I am grateful to him and as a result of both him and technician Francis Russell, I became a Comfort member for m...
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Mark Nelson is an excellent acustomer focused addition to you Company! My AC was not working and he made an appointment possible immediately that day. I am grateful to him and as a result of both him and technician Francis Russell, I became a Comfort member for maintenance. I will continue to be a loyal customer of Boothe’s as this Company is excellent and it’s Team. Thank you and well done!
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By Duane D. on 09/04/18
Francis is an excellent representation of Boothe’s! He was prompt, knowledgeable, extremely friendly and customer-focused. It’s refreshing the have someone you immediately feel comfortable with and knowing that your happiness for the services you pay for was ...
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Francis is an excellent representation of Boothe’s! He was prompt, knowledgeable, extremely friendly and customer-focused. It’s refreshing the have someone you immediately feel comfortable with and knowing that your happiness for the services you pay for was his and the Boothe’s company goal. Francis is the consummate professional and an asset to the Company. From the beginning when I called Boothe’s from Mark Nelson to Ashley, I felt as though I was I was already a customer without having used them before for any service or repairs. The entire experience prompted me to become a comfort member and I foresee being a lifelong customer! Thank you; well done!!
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By Terry K. on 08/30/18
Francis loves his job and is very dedicated to the company. I think this is such a great asset to have and demonstrate on a daily basis.

By Vicky and Francis Russell on 08/29/18
Francis Russell is professionally known around St Marys County working for Boothes Heating and Air. He has serviced numerous people we know and they have told us how courteous, professional and very well trained to do the services he gives.

By Donna K. on 08/29/18
Francis loves his job and is very dedicated to the company. I think this is such a great asset to have and demonstrate on a daily basis.

By Dean B. on 08/24/18
Frances Russell does a great job of explaining things about the HVAC system and is very knowledgeable about the parts and systems. He is a very friendly and professional tech and we are very happy with his level of service and attention to detail. Dean Baden and Ma...
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Frances Russell does a great job of explaining things about the HVAC system and is very knowledgeable about the parts and systems. He is a very friendly and professional tech and we are very happy with his level of service and attention to detail. Dean Baden and Mary Taylor Leonardtown, Maryland
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By Lisa P. on 08/22/18
Very pleased with the quickness Boothe’s provided to us as brand new clients. Service Tech Francis was awesome. Explained everything in detail for our repairs and offered many options. We will definitely be returning customers!!

By Todd P. on 08/22/18
Very professional and thorough. Arrived when promised, answered all of my questions, and showed me exactly what was wrong (or good) with each of my systems. Also gave honest and knowledgeable suggestions for repair and documented all of it for me, and quickly con...
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Very professional and thorough. Arrived when promised, answered all of my questions, and showed me exactly what was wrong (or good) with each of my systems. Also gave honest and knowledgeable suggestions for repair and documented all of it for me, and quickly contacted associates when necessary.
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By Nicholas L. on 08/20/18
Bernie H. provided outstanding service when diagnosing and repairing our AC unit. He was courteous, knowledgeable, and very clear throughout the entire process. He was able to quickly get our unit running again and also went out of his way to identify a potential...
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Bernie H. provided outstanding service when diagnosing and repairing our AC unit. He was courteous, knowledgeable, and very clear throughout the entire process. He was able to quickly get our unit running again and also went out of his way to identify a potential future issue caused by previous work done by a different company. Great service and excellent quality of work.
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By Joseph A. on 08/18/18
(no comment)

By Chris M. on 08/17/18
Bernie was my tech and did an unbelievable job of explaining what was wrong with system and showed me all the upfront prices before he did any work. He was very thorough with his check up and very honest about what needed to be done. I would highly recommend Boot...
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Bernie was my tech and did an unbelievable job of explaining what was wrong with system and showed me all the upfront prices before he did any work. He was very thorough with his check up and very honest about what needed to be done. I would highly recommend Boothe's to my friends and family that need any HVAC work done.
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By John S. on 08/16/18
I talked with Guy about issues I was having with heating and cooling my home and my monthly feedback from SMECO regarding the power usages from our home compared to others in my neighborhood. He suggested an upgrade to our Heat Pump and on the inspection prior to ...
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I talked with Guy about issues I was having with heating and cooling my home and my monthly feedback from SMECO regarding the power usages from our home compared to others in my neighborhood. He suggested an upgrade to our Heat Pump and on the inspection prior to the new install, it was also found the original heating and cooling had an undersized return duct. Since the upgrade to an American Standard Heat Pump and an added return, our house has no issues heating and cooling. Our monthly energy reports have gone from 50% - 60% more usage than our neighbors to 18% more which is understandable because my wife is home everyday. Thank you Guy Mundie and Boothe HVAC.
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By Rey C. on 08/14/18
Installation of my AC condenser was professionally done by Bernie H. and his colleague. The wiring and tubing were routed meticulously with great attention to detail. Service was great!

By Jonathan T. on 08/12/18
Service Technician Bernie H. was professional and courteous during his visit to assess and repair a downed HVAC system. He quickly identified the issue (which was a clogged drain tube), and took the extra time to implement long term corrective action in order to e...
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Service Technician Bernie H. was professional and courteous during his visit to assess and repair a downed HVAC system. He quickly identified the issue (which was a clogged drain tube), and took the extra time to implement long term corrective action in order to ensure that the issue would not recur. I highly recommend the Boothe's pros!
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By Mandy Mulligan on 08/08/18
Ben was great. Very knowledgeable and courteous.
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Select any employee to see all their reviews.

Francis R
5 Years
Rating:
149 total reviews!
Bernie H
Rating:
140 total reviews!
Team B
Customer Service Rep.
Rating:
(30 total reviews)
Adam S
Customer Service Rep.
Rating:
(20 total reviews)
Guy M
Rating:
(46 total reviews)
Jason H
Rating:
(36 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Boothe's Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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