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By Gerard F. on 04/27/22
****** came to install a new water heater. He was outstanding. Job well done, clean and very professional. He did explain every step, including a request to install a PRV, which my house did not have. I did request to increase the water pressure and he did it with ...
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****** came to install a new water heater. He was outstanding. Job well done, clean and very professional. He did explain every step, including a request to install a PRV, which my house did not have. I did request to increase the water pressure and he did it with no problem by going in the crawl space again... Very pleased.
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By Gerard F. on 04/25/22
****** came to install a new water heater. He was outstanding. Job well done, clean and very professional. He did explain every step, including a request to install a PRV, which my house did not have. I did request to increase the water pressure and he did it with ...
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****** came to install a new water heater. He was outstanding. Job well done, clean and very professional. He did explain every step, including a request to install a PRV, which my house did not have. I did request to increase the water pressure and he did it with no problem by going in the crawl space again... Very pleased.
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By David H. on 04/13/22
Devlin was competent and explained everything he did simply.

By Whit M. on 03/24/22
Excellent service and quick response time to a minor repair on our toilet. Knowledgeable staff with fair pricing. Would highly recommend.

By wes s. on 03/01/22
Frank and Kenny did a wonderful job on our master bathroom installation. We hired them to install a new shower head in our existing shower. The job required removing some existing drywall, running new pex piping, and installing hardware through the existing showe...
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Frank and Kenny did a wonderful job on our master bathroom installation. We hired them to install a new shower head in our existing shower. The job required removing some existing drywall, running new pex piping, and installing hardware through the existing shower tile. They did a great job with minimal disruption to the existing walls and shower. They also were able to do the entire project in a single day and for half the price I was quoted by other service providers. Highly recommend! Brian was also wonderful in responding to my questions prior to hiring Bolton.
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By Lynn A A. on 02/18/22
The service provided by all who worked on replacing our sewer line was exemplary! The work was done in a timely fashion and we were called each morning prior to their arrival. We will recommend Bolton to anyone who might need this type of service.

By M.Catherine L. on 02/04/22
no comment

By Charles U. on 02/02/22
***** ********* with Bolton was a great help, as he fixed our toilet with a new flapper and fill valve. He was prompt, courteous and very professional.

By Eric T. on 01/17/22
The small HVAC company we've used for years is in the process of moving out of the area, so when our heat pump stopped working in the recent ice storm, they recommended we contact Bolton. I called Bolton about 8:00 am the next day (Monday) and a technician was here...
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The small HVAC company we've used for years is in the process of moving out of the area, so when our heat pump stopped working in the recent ice storm, they recommended we contact Bolton. I called Bolton about 8:00 am the next day (Monday) and a technician was here by 9:00. Our tech, *****, methodically diagnosed the problem and we had heat by 11:30. Bolton was quick to respond to our situation, and ***** was exceptionally qualified, courteous and professional. I would gladly use Bolton again for service and/or new installation work.
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By Lance W. on 11/24/21
David and his team were on time and professional. I used another major Plumbing Company in Raleigh first and that was a big mistake. The first company sent out three technicians, put two holes in my bathroom wall and ceiling and showed me a video of the leak and sa...
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David and his team were on time and professional. I used another major Plumbing Company in Raleigh first and that was a big mistake. The first company sent out three technicians, put two holes in my bathroom wall and ceiling and showed me a video of the leak and said they would have to take out the bath tub to fix the leak, but said they could not do it and after $900 left without fixing it. I should of called Bolton first and will not make that mistake again. David and his other technician (Forgot his name sorry) took a look at it and said they could do the job no problem and were done in under 2 hours the day before Thanksgiving. Thank you Bolton Team I will use you in the future and recommend you to all of my friends and co-workers!
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By Michael l. on 10/13/21
As usual, Bolton has provided an excellent service at our home. ***** *********, the most recent service provider, came back for a repeat performance in replacing a utility. He and his coworker were courteous, professional and forthcoming in their work. Thanks for ...
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As usual, Bolton has provided an excellent service at our home. ***** *********, the most recent service provider, came back for a repeat performance in replacing a utility. He and his coworker were courteous, professional and forthcoming in their work. Thanks for all that you folks do.
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By Erika H. on 09/20/21
I called Bolton to replace our old, leaking water heater--they quickly scheduled our appointment that morning. Billy S. was punctual, knowledgeable and courteous--super nice guy. He explained our options with no pressure toward a particular heater. I would highly r...
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I called Bolton to replace our old, leaking water heater--they quickly scheduled our appointment that morning. Billy S. was punctual, knowledgeable and courteous--super nice guy. He explained our options with no pressure toward a particular heater. I would highly recommend Billy and Bolton if you're looking for a new water heater!
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By Gerard F. on 09/10/21
no comment

By Mandy L. on 08/27/21
We had a water main break on a Friday at 2:00. Billy was able to come out within a couple hours, put in a temporarily line and saved us from being without water over the weekend. The information they provided was accurate and complete and they were able to quick...
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We had a water main break on a Friday at 2:00. Billy was able to come out within a couple hours, put in a temporarily line and saved us from being without water over the weekend. The information they provided was accurate and complete and they were able to quickly set an appointment for a full repair. One of the other local companies we quoted told us it would be three weeks before they could even come out to look at the water main break. They didn't care that we'd be without water for the entire time. So thankful for Bolton coming out so quickly and doing such a great job.
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By Hugh M. on 08/20/21
Billy Soares is very good at what he does. True professional.

By Rick L. on 08/05/21
We have been with Bolton Service going on 26 years, and some Technicians are good and some are just ok, but Bill S. is GREAT ,AND NOW I HAVE FOUND A SECOND ONE THAT HAS BEEN TO MY HOUSE ON THE LAST TWO VISITS Aaron S. he always goes beyond what any other Technicia...
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We have been with Bolton Service going on 26 years, and some Technicians are good and some are just ok, but Bill S. is GREAT ,AND NOW I HAVE FOUND A SECOND ONE THAT HAS BEEN TO MY HOUSE ON THE LAST TWO VISITS Aaron S. he always goes beyond what any other Technician has ever done in the past. Aaron S.always explains things and the other day while working on the Outside AC unit he smelled Gas and I had to call DOMINION ENERGY to get a Technician out to fix the Leak, then Aaron found where the contacts on the relay was not making sound connection and was able to find a problem and fix it before it broke and would have caused more money and headaches. I would like to have AARON S as my PM Technician from here on. AARON has a great work ethic and it seems like that is becoming more rare today.
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By Dorothy A. on 08/05/21
Mother received notification from the city that there may be a possible issue that's causing a slow leak for her water meter. Reached out to Bolton Service that evening and by the next morning, we had a technician, Billy Soares, at our home to assess the concern. B...
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Mother received notification from the city that there may be a possible issue that's causing a slow leak for her water meter. Reached out to Bolton Service that evening and by the next morning, we had a technician, Billy Soares, at our home to assess the concern. Billy was more than professional. He was polite. He was courteous and when reviewing the cause of the leak and the price to repair the issue, he transparent and explained everything fully. Moreover, Billy was quick in resolving the issue! I would highly recommend Bolton Services for any plumbing concerns that you may have with your home.
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By Dana S. on 07/28/21
Frank was polite, professional, and very knowledgeable. He fixed our issue quickly but thoroughly-giving us options and tips along the way-and he was a pleasure to talk to after what was a stressful experience before he arrived. Quality clean work! If we ever need ...
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Frank was polite, professional, and very knowledgeable. He fixed our issue quickly but thoroughly-giving us options and tips along the way-and he was a pleasure to talk to after what was a stressful experience before he arrived. Quality clean work! If we ever need a plumber again, we'd be very happy to have Frank out here again.
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By Yasmeen A. on 07/17/21
no comment

By Dave C. on 07/12/21
Aaron Short provided excellent service under our maintenance agreement. The service was provided in an efficient manner and Adam took time to explain issues where we had questions more
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Select any employee to see all their reviews.

Billy S
10 Years
Rating:
32 total reviews!
Aaron S
Rating:
11 total reviews!
Kelly C
Customer Service Rep.
1 Year
Rating:
(1 total review)
Reese C
27 Years
Rating:
(9 total reviews)
Frank B
3 Years
Rating:
(8 total reviews)
Devlin W
2 Years
Rating:
(5 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Bolton Service has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Bolton Service. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jordan C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
1 total review
By Chris K. on 06/25/21
Bolton has been an outstanding company to work with. Always a positive experience from the phone call to schedule the appiontment all the way through to completion of service. They are quick to respond when we have a problem and and get us back up and running quickly.
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