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By Elizabeth L. on 05/13/19
I always have a great service with Curtis. He is always on time and extremely prompt in diagnosis. I also appreciate that he is extremely thorough when inspecting my HVAC system.

By Dalia on 05/08/19
I would give Curtis a 7 stars if it was an option! He did an awesome job in a very short time.. Very honest and helpful, keen on doing his job the best way the first time... I definitely recommend...

By M Nadine P. on 05/04/19
My technician was Curtis Snipes. He has serviced my AC/Heat unit in the past and he always does an outstanding job. This visit was for a regularly scheduled maintenance. After completing the maintenance, he thoroughly explained a couple of issues (he provided pictu...
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My technician was Curtis Snipes. He has serviced my AC/Heat unit in the past and he always does an outstanding job. This visit was for a regularly scheduled maintenance. After completing the maintenance, he thoroughly explained a couple of issues (he provided pictures) that needed to be repaired in order to avoid future problems. He had already fixed one as part of the maintenance contract. I would prefer Mr. Snipes every time I need work done! Thanks for your professional work, Curtis!! more
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By Andy E. on 05/01/19
My wife and I have relied upon Bolton for over 12 years and have received nothing but exceptional, professional service. This week Mr. Curtis Snipes was here to check our AC system prior to summer. Again, curious, thorough and professional. Cannot give higher praise.

By Rosa K. on 04/26/19
Thank you very much for sending ****** ****** to our house for the annual check up of our two a-c systems. The appointment was for the afternoon, which made the job harder for Mr ****** as one of our units is in the attic. However, he worked diligently and carefull...
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Thank you very much for sending ****** ****** to our house for the annual check up of our two a-c systems. The appointment was for the afternoon, which made the job harder for Mr ****** as one of our units is in the attic. However, he worked diligently and carefully and got that system checked out. He then checked out the system in the basement, and did a more thorough cleaning of the fans (I don't know the correct name.) in the yard than I remember. Throughout the afternoon he was pleasant as well as dilligent. Thank you for sending him. We hope to see him again next year.
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By Paul R. on 04/20/19
As part of our maintenance contract with Bolton Services Curtis Snipes came out for our air conditioner inspection. He called before his arrival, was on time and introduced himself with a smile-that by the way he had on all day. After maintenance he noticed that ...
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As part of our maintenance contract with Bolton Services Curtis Snipes came out for our air conditioner inspection. He called before his arrival, was on time and introduced himself with a smile-that by the way he had on all day. After maintenance he noticed that instead of cooling the unit was putting out heat. The problem turned out to be the control box, that had to be replaced and some faulty wiring to the control box that had to be replaced. All told Curtis was here for about 7 hours. I think Bolton Services should be properly proud of having an employee like Curtis that stays with the job until it is done right, keeps the customer informed and cheerfully represents the company.
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By Jerry S. on 04/16/19
Billy and crew were knowledgable and efficient. He explained how the sensor on the water heater worked in detail and they left our home clean. I would definitely call Boltom again for work in the future.

By Steve B. on 04/09/19
Curtis was very professional and did a great job bringing our system quickly back in working order. The whole Bolton Service team really have excellent people and they are all great service professionals.

By Stan B. on 04/04/19
Bill S. and Jeff arrived as scheduled and promptly set about their respective tasks. They were knowledgeable, friendly, and highly professional. Bill had serviced our house before and was familiar with some unusual characteristics which made their assignments...
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Bill S. and Jeff arrived as scheduled and promptly set about their respective tasks. They were knowledgeable, friendly, and highly professional. Bill had serviced our house before and was familiar with some unusual characteristics which made their assignments and our needs mesh well. Jeff is highly trained in h vac work and performed flawlessly. I highly recommend Bolton Service to anyone seeking a customer service oriented company. The company installed our system several year ago and serviced it since. S. C. Broadway
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By Canda on 03/27/19
Great Job Thomas, I think I seen you the most during the great transition. I want to thank you for all your hard work and I pray everything continues to run as great as it's been running.

By Canda on 03/27/19
Jeffrey, Thomas, and the other guy came out last week and installed me a new HVAC system. Today inspection came and everything passed. I want to thank you guys for coming out and handling the issue I have been dealing with since I moved into this unit.

By Elizabeth F. on 03/27/19
Bolton Service was fast and efficient. I needed some plumbing work done and install a shower head. David Mills, the technician, was respectful and courteous. He was very knowledgeable and gave me some tips about my garden tub. I highly recommend them! Elizabeth Fanfone

By Charles M. on 03/26/19
We have lived in our home for over 30 years, and from time to time have had plumbing issues. Bolton has always "our go to" company for plumbing needs. The last several times we have had a need for service, the same technician, **** ******, came to our rescue! He or...
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We have lived in our home for over 30 years, and from time to time have had plumbing issues. Bolton has always "our go to" company for plumbing needs. The last several times we have had a need for service, the same technician, **** ******, came to our rescue! He originally came as a helper, but since that first time he has handled our whole need. He is very polite and respectful, very knowledgeable, and very efficient! He has always called to let us know his arrival time and he has always been "on time!" He is an outstanding technician, and he would be the kind of person I would want to hire if I were look for an employee. He has been WONDERFUL!!
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By Marjorie A. on 03/25/19
****** *****, Electrical Technician, called prior to arriving at my house and assessed my electrical problem quickly. It was due to a problem with the electrical service feed from the transformer. There was only one feed instead of two feeds serving my house. *****...
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****** *****, Electrical Technician, called prior to arriving at my house and assessed my electrical problem quickly. It was due to a problem with the electrical service feed from the transformer. There was only one feed instead of two feeds serving my house. ****** stayed with me while I called Duke Power to help report his findings. Very professional and took the time to explain the situation clearly in layman terms. Great Job!
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By Gail W O. on 03/22/19
Bolton technician Curtis S. checked our heating/cooling system and took care of a problem we have long had by replacing an Ecobee thermostat with a new Honeywell one that works VERY WELL! Many, many thanks to Bolton and Mr. Curtis; we are no longer freezing during cold weather!!!

By Canda C. on 03/20/19
I had a gas leak on Saturday and there was a guy who responded to SECU RE promptly. Well, I came home Monday 3/18/19 to no heat. I called SECU RE, but after not hearing from anyone, I contacted Bolton myself. I was given 3 different times that someone contacted me....
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I had a gas leak on Saturday and there was a guy who responded to SECU RE promptly. Well, I came home Monday 3/18/19 to no heat. I called SECU RE, but after not hearing from anyone, I contacted Bolton myself. I was given 3 different times that someone contacted me. The first two times were before I called to SECU RE about the problem. Next, I was told a time and that they left me a voicemail. I hate being lied to especially since I have kids and they're home without heat. Nevertheless, nobody ever showed up or called. I give my hats off to the person who showed up and performed on Saturday, but tonight my children and I are still suffering without heat. 3/20/19..... If it wasn't for Mr. Curtis, the guy I mentioned above, with the help of Thomas, my original star would have stayed a one star. I didn't know the review was based off the worker and that the answering service is a contractor. If, I was you Bolton, I would change the answering service company.
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By Canda C. on 03/20/19
I had a gas leak on Saturday and there was a guy who responded to SECU RE promptly. Well, I came home Monday 3/18/19 to no heat. I called SECU RE, but after not hearing from anyone, I contacted Bolton myself. I was given 3 different times that someone contacted me....
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I had a gas leak on Saturday and there was a guy who responded to SECU RE promptly. Well, I came home Monday 3/18/19 to no heat. I called SECU RE, but after not hearing from anyone, I contacted Bolton myself. I was given 3 different times that someone contacted me. The first two times were before I called to SECU RE about the problem. Next, I was told a time and that they left me a voicemail. I hate being lied to especially since I have kids and they're home without heat. Nevertheless, nobody ever showed up or called. I give my hats off to the person who showed up and performed on Saturday, but tonight my children and I are still suffering without heat. 3/20/19..... If it wasn't for Mr. Curtis, the guy I mentioned above, with the help of Thomas, my original star would have stayed a one star. I didn't know the review was based off the worker and that the answering service is a contractor. If, I was you Bolton, I would change the answering service company.
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By Becky S. on 03/17/19
I've used Bolton Service several times -- plumbing, HVAC, water heater. Billy Soares installed a new gas water heater, answered all my questions and concerns, going above and beyond my expectations.

By Bob S. on 03/13/19
Great customer service from estimate to completion of work. ***** ****** and **** ** (*****) were great with house replumbing we needed. They took time to answer questions and ensured understood. Very clean work and mindful of the dogs kept the gate closed. Updated...
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Great customer service from estimate to completion of work. ***** ****** and **** ** (*****) were great with house replumbing we needed. They took time to answer questions and ensured understood. Very clean work and mindful of the dogs kept the gate closed. Updated us on project mid day. Were very efficient as finished the work in one day! Which exceeded my expectation. THANK YOU. Will work with again as looking at having my guest bathroom remodeled in near future. An important factor is the communication from estimate to on site work. Was on POINT. As they were on time for appointments and as a customer made sure we were happy with the work. Thanks to ***** n **** Enjoyed working with you all.
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By Jayne P. on 03/08/19
Jordan Perry was outstanding in his work! Very professional and courteous! A very delightful young man!
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CALL TO SCHEDULE
(919) 861-1500

Select any employee to see all their reviews.

Curtis S
20 Years
Rating:
30 total reviews!
Bill S
10 Years
Rating:
26 total reviews!
Camden D
Customer Service Rep.
10 Years
Rating:
(17 total reviews)
Thomas B
Customer Service Rep.
16 Years
Rating:
(8 total reviews)
Billy S
Rating:
(19 total reviews)
Eric G
1 Year
Rating:
(8 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Bolton Service has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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