My son had a water leak and it was flooding his basement. After calling around 8 plumbers and them not being able to help us, Blue Planet was able to get there within a couple of hours . They stayed after hours and repaired the leak to get the water back on that night. They gave us a couple of proposals for the problem, were very professional, and explained everything. They also went the extra mile and found a couple of other items that needed attention to avoid bad problems. This was a very positive and different experience then we have ever had with plumbers. They will be used in the future for all our families needs and we will recommend them to everyone!
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Today I had an appointment with Blue Planet Plumbing LLC. Prior to the appointment I was sent a text message with a very detailed bio of the technician Matthew West. I also received an email introducing me to the team that would be handling my plumbing needs. The text also informed when they would arrive. They arrived at the exact time I had asked for. I usually have trouble getting appointments that work with my schedule. Blue Planet Plumbing had no problem with my request. I immediately noticed Matthew and his co worker Pablo were very professional. They were dressed professionally and were very polite. They not only investigated my initial problem they also answered the many questions I had about a few other plumbing concerns I had. They explained everything very well. I was amazed at how knowledgeable and courteous they both were. I got a much needed crash course in plumbing today. There aren’t enough words to express how pleased I am with the service I received! I would recommend Blue Planet Plumbing for all your plumbing needs. Absolutely the best and most professional plumbing company I have ever seen! I wish there were more companies that took such pride in their work and how they treat their customers. I truly felt like they were there to help me. I will gladly contact Blue Planet Plumbing for all my future plumbing needs. Thank you for your help!
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Today I had an appointment with Blue Planet Plumbing LLC. Prior to the appointment I was sent a text message with a very detailed bio of the technician Matthew West. I also received an email introducing me to the team that would be handling my plumbing needs. The text also informed when they would arrive. They arrived at the exact time I had asked for. I usually have trouble getting appointments that work with my schedule. Blue Planet Plumbing had no problem with my request. I immediately noticed Matthew and his co worker Pablo were very professional. They were dressed professionally and were very polite. They not only investigated my initial problem they also answered the many questions I had about a few other plumbing concerns I had. They explained everything very well. I was amazed at how knowledgeable and courteous they both were. I got a much needed crash course in plumbing today. There aren’t enough words to express how pleased I am with the service I received! I would recommend Blue Planet Plumbing for all your plumbing needs. Absolutely the best and most professional plumbing company I have ever seen! I wish there were more companies that took such pride in their work and how they treat their customers. I truly felt like they were there to help me. I will gladly contact Blue Planet Plumbing for all my future plumbing needs. Thank you for your help!
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Tori was a pleasure to speak with on the phone. She was very professional, helpful, thorough and helped me get a service pro to my house earlier than my scheduled appointment date. Matthew was very professional, helpful and thorough as well. He went above and beyond to help. He looked at all the problem areas and gave me multiple solutions to fix them at a great fair price. I would highly recommend Blue Planet Plumbing to my friends and family A+ service and 5 star experience.
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Blue Planet Plumbing was recommended by another plumber who diagnosed the problem as a sewer line that needed to be cleaned out and did not have the equipment to complete the job. Matthew was fantastic cordial, professional, and knowledgeable. He answered all questions, reviewed the steps he planned to take to expose the waste pipe, clear blockages, and install a clean out. He explained issues as they came up and got approval for every step of the process. When he left I had good flow and a plan for future work with Blue Planet to be sure the issue will not come up again.
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Blue Planet Plumbing, Asheville NC, responded to my exploded pressure tank and soggy basement. Richard Allbritton, master plumber, and his sidekick Pablo, both exhibited enthusiasm, expertise, and compassion over my shredded water system. They quickly replace the pressure tank and fail associated pipes and joints. We have water again! ... I am very pleased and highly recomment Blue Planet, Richard, and Pablo. Thanks, guys!
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Richard came out to the property, gave great advice, was very professional. We were both impressed with the way he gave us ideas about things we could do. He was very upfront about his diagnosis of the situation. Will definitely recommend to anyone who needs plumbing work done. The office staff were very pleasant to d deal with as well.
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