Brad arrived on time. Got to work right away, no standing around, no talking on his cell phone. Figured out the dish washer problem. I was able to get the new part ordered and it will be put in soon. So all should be good. I'm very happy with the work that was done. I certainly would use Blue Planet Plumbing again and tell other humans about them and there service. Thank you so much. Mary H.
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I recently used Blue planet plumbing and they were great. I really like the way that they introduce the person, via a text message, who will be arriving at your house, it gives you that extra bit of confidence. The service person that came to my house was Matthew. He was very polite knowledgeable and explained what I needed to have done in layman's terms, which I really appreciated. I highly recommend Blue Planet, and will use them again when the need arises.
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Blue Planet came quickly to provide emergency service for a broken pipe. Communication was excellent and included texts with photos of the technicians who would be arriving at my house. Estimates and options were provided before work was completed. Plumbers were professional and friendly, working efficiently to complete the work.
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We are so grateful to have found Blue Planet Plumbing! Richard diagnosed several issues we were having with our plumbing. He explained everything thoroughly and made sure we understood, step by step, what we were dealing with. We couldn’t be happier with the service we received! Thank you, Richard! Pete & Kelly
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Richard and Blue Planet Plumbing are top notch pros! I have a new water heater now and grateful to have hot water that lasts longer and no unexpected home disasters! Richard always does a great job of explaining everything, which I really appreciate because I like to learn about my home and how to maintain it properly. I am now on a maintenance plan so BPP will come out in 6 months to make sure everything is in good shape! Thank you Richard and George and Blue Planet Plumbing!
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Everybody I interacted with was courteous and professional. Bradley and Mitchell were awesome! The ensured everything was working, answered all my questions and made sure that I was a happy customer. I would definitely use Blue Planet again and would not hesitate to recommend you to others. Excellent job!!!
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We had a difficult issue to diagnose and Richard (and his partner, Mitch) were dispatched to our home. Both of these gentlemen were courteous and helpful. They listened carefully to our description and asked for clarification as necessary to better understand our concerns. But more to the point, they were genuinely interested in finding the cause of our plumbing problem and worked tirelessly to do so. Kudos to Blue Planet!
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We called Blue Planet after two local Weaverville Plumbers did not return our calls. Our kitchen sink drain had been starting and stopping for over a year and had finally decided to stay stopped. Called Monday at 10am and Richard Allbritton arrived at about 1pm. He was very professional, polite and above all knowledgeable. He walked me through his analysis of the problem and offered me a couple of solutions. All along the way he offered me great information on how I can take care of my ancient plumbing and offered suggestions for saving money. This is easily the best plumbing experience I have had in years, maybe ever. I cannot recommend Richard and Blue Planet highly enough. They are our plumbers from now on.
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We woke up to 2" of water in our basement yesterday from a busted water heater....called Blue Planet at 8am and by 8:30 Bradley was at our door. He also recommended Lightening Restoration for the remedial work and Randy Stafford( owner) was here by 9. Although this review is for Blue Planet, their recommendation for the remedial work was priceless. With them working together, we had a new water heater installed by 5 and all the remedial work started. Bradley was amazing from the start. We were fully informed of our options, pros and cons for each and without any hard sell , feel like we made the best decision. The owner of Blue Planet , Georg Efird, stopped by and helped the crew with getting the new system into the basement of our 100 y/o house. Felt like we were in good hands right rom the start and I recommend highly.
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I had a great experience with Richard! He explained the work that needed to be done very thoroughly before he completed it and then after as well. I was aware from the very beginning of the job of the scope and cost which was much appreciated. Not only did Richard do his job as a plumber, but he connected me with other professionals that I needed in order to repair damage to my house. He also pointed to another issue that needed to be resolved and made calls to those providers in order to help me expedite that work. I will definitely call them again for any other plumbing work that I need done!
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