CALL TO SCHEDULE
425-249-9990
By TIM / SUSAN P. on 07/25/18
Casey did a great job explaining everything and throughly cleaned our outdoor AC unit and the indoor fan unit.

By LAURA H. on 07/24/18
Blue Flame installed a heat pump at my new home. I have a beautiful 24' solarium window in my kitchen that faces southwest and the house was running 15 degrees hotter than outside. It will be great passive solar in the winter but in July it was definitely an issue....
(View More)
Blue Flame installed a heat pump at my new home. I have a beautiful 24' solarium window in my kitchen that faces southwest and the house was running 15 degrees hotter than outside. It will be great passive solar in the winter but in July it was definitely an issue. I interviewed four companies before choosing Blue Flame. Their pricing was similar to the two of the other bids I got and seemed fair. I liked Brian and liked how upfront he was with me about my options and how to best solve my cooling issue. He had a cancellation and was able to get me in very quickly which sealed the deal. Yesterday the installers, electrician and tech all came out and got my heat pump installed and running in one day. They were very professional, friendly and helpful. They started at 8am and the last two guys were here until 10pm making sure everything was working perfectly! Today it was 90 degrees out and I was able to bake cookies in my sunny kitchen without breaking a sweat. I love this heat pump and I am very happy with Blue Flame. Thank you!
(View Less)

By David G. on 07/24/18
Casey is a friendly, knowledgeable professional with an excellent focus on customer service. He didn’t mind me hovering and watching him and his craft, which I found fascinating. His answers to my questions helped me understand a lot about how our appliances work...
(View More)
Casey is a friendly, knowledgeable professional with an excellent focus on customer service. He didn’t mind me hovering and watching him and his craft, which I found fascinating. His answers to my questions helped me understand a lot about how our appliances work, what to look for and avoid. I am grateful,
(View Less)

By JUDY H. on 07/23/18
John was very helpful, explaining what I would need in the future and the likely time to order it. He suggested a new filter system which will reduce my time for its care and patiently walked me through filter changes.

By JANET/MARK Y. on 07/23/18
Wonderful team of experts at Blue Flame worked together to help select and install our new furnace and heat pump. We talked to several other companies before selecting Blue Flame. They were definitely the best! Our system was installed in a day !

By JEREMY / VICKI B. on 07/22/18
Was very easy to set up an appointment for routine service for my furnace. Technician showed up on time and was very professional, thorough. No upselling, and he even rewired our furnace wires free of charge, since he noted that we had an upgraded smart thermostat ...
(View More)
Was very easy to set up an appointment for routine service for my furnace. Technician showed up on time and was very professional, thorough. No upselling, and he even rewired our furnace wires free of charge, since he noted that we had an upgraded smart thermostat that utilized more power than our previous one. Will definitely call for my next servicing.
(View Less)

By DICK / DIANNE S. on 07/18/18
LIKE

By SORAYA D. on 07/18/18
Their service, price and quality of their work is trusted.

By BILL/DIANA K. on 07/18/18
Casey was very good in explaining why I should upgrade to the 'AIR RANGER' to help control dust in our home and also save the blower mechanism. He explained things that I coud relate/understand.

By JIM KAREN C. on 07/17/18
Your employee was very qualified, He explained every thing that he was doing and explained how to set the thermostate

By ANTHONY D. on 07/17/18
The installation team was prompt and very courteous. The office staff kept us informed of when the installers would arrive. The comfort advisor gave us all the reasons why we should pick Blue Flame Heating and Air Conditioning, We would definitely pick them again.

By CAROL V. on 07/13/18
Everyone at Blue Flame were extremely professional. Our technitions, Chris and John, explained everything thoughly and did exactly as we asked. When new unit is needed, which will be soon, I will call them back. Already recommended to friends.

By JEFF D. on 07/13/18
My AC unit stopped working just as the temperature started climbing so I checked *********** for repair companies. Blue Flame responded very soon afterwards and I scheduled service the following day. I was notified 20-30 min prior to the service technician's arriva...
(View More)
My AC unit stopped working just as the temperature started climbing so I checked *********** for repair companies. Blue Flame responded very soon afterwards and I scheduled service the following day. I was notified 20-30 min prior to the service technician's arrival, just as I was told. The technician showed up right on time, was very thorough in explaining the process, diagnosis and ultimately, resolved the issue in a timely manner.
(View Less)

By JON S. on 07/12/18
Carl was a very knowledgeable tech. And was very upbeat and friendly. He kept me posted on the condition of our unit and was a very positive person who represented your company very well. We definitely would have Carl return and service our Heat Pump again.

By LYNDA P. on 07/10/18
Good job of explaining was needed.

By TRACY C. on 07/10/18
Simply the best, most professional. All the guys were fabulous and wonderful. They explained everything that they were doing and cleaned up when they were done. It was a great experience.

By CRAIG / MARIE N. on 07/10/18
I feel very confident when Blue Flame comes to my house. I think their staff is a big notch above the competition. All the people are knowledgeable, and friendly. And they always show up in a truck that is clean and shiny. They offer advice, but never pressure you ...
(View More)
I feel very confident when Blue Flame comes to my house. I think their staff is a big notch above the competition. All the people are knowledgeable, and friendly. And they always show up in a truck that is clean and shiny. They offer advice, but never pressure you to "add-on" to the bill.
(View Less)

By Alan on 07/09/18
Eric W was detail oriented technician who took the time to thoroughly inspect our AC unit to ensure my family is taken care of this summer. Appreciate him taking the time to also explain what he was doing and validate what he did to fix the issue - worked. Also, ...
(View More)
Eric W was detail oriented technician who took the time to thoroughly inspect our AC unit to ensure my family is taken care of this summer. Appreciate him taking the time to also explain what he was doing and validate what he did to fix the issue - worked. Also, he was extremely friendly to my whole family! :)
(View Less)

By Robin W. on 07/09/18
Brandon came out as a second opinion to evaluate our existing heat pump system that was not working properly. It turns out we had to replace the whole system. He explained and showed us what had gone wrong with the previous system and how to prevent those same prob...
(View More)
Brandon came out as a second opinion to evaluate our existing heat pump system that was not working properly. It turns out we had to replace the whole system. He explained and showed us what had gone wrong with the previous system and how to prevent those same problems in the future. Brandon walked us through what we needed and talked about the benefits the new system would offer. He worked hard to get us a lower price and 10 year parts/labor warranty, and was patient with us as we overcame the sticker shock. He was "real" and we were comfortable with him and his expertise. We didn't feel he was trying to sell us anything we didn't need. Thanks, Brandon!
(View Less)

By Robin W. on 07/09/18
We had an old heat pump system that wasn't working properly. We had worked with Blue Flame in the past and had them out to assess the system. Turns out we needed to replace the whole system. Not what we wanted to hear, of course, but the Blue Flame team made it as ...
(View More)
We had an old heat pump system that wasn't working properly. We had worked with Blue Flame in the past and had them out to assess the system. Turns out we needed to replace the whole system. Not what we wanted to hear, of course, but the Blue Flame team made it as painless as possible. We were very comfortable with Brandon, the service technician's, knowledge and recommendations and were confident that he worked hard to get us the best price possible. The installers; Hunter, Casey and Tyrell were respectful and did a nice job. When we had some minor questions/concerns that they couldn't resolve, Blue Flame sent out another service technician, Eric, at no cost to help us out. He answered all of our questions, resolved our concerns and left us feeling a lot more knowledgeable about our new system- what to expect from it and how to care for it. Kailana, from the office, was great in keeping us updated on when their employees would be arriving for each visit and gave us reminder calls the day before as well. It's always hard to take the jump to make a big price tag purchase, but we were comfortable with the process with Blue Flame and would recommend them.
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
425-249-9990

Select any employee to see all their reviews.

Theresa B
Rating:
(49 total reviews)
Robert S
Rating:
(40 total reviews)
Steve R
Rating:
(40 total reviews)
Brittny M
Customer Service Rep.
Rating:
(38 total reviews)
Jordan M
Rating:
(35 total reviews)
Angel M
Rating:
(34 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Blue Flame Heating, Air & Electric has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
425-249-9990

Customer service is always a top priority at Blue Flame Heating, Air & Electric. Our BBB Membership A rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.