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By MEREDITH / FRANK R. on 05/28/18
The technician arrived on time. The maintenance factors were explained thoroughly. I decided to have the Air Scrubber installed as we have an older house and want to reduce mold potential. The technician returned my call quickly after he left and I had a chance ...
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The technician arrived on time. The maintenance factors were explained thoroughly. I decided to have the Air Scrubber installed as we have an older house and want to reduce mold potential. The technician returned my call quickly after he left and I had a chance to discover questions with fan operation. I am confident with the integrity of this technician Judah.
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By WAYNE H. on 05/27/18
Curtis is an outstanding person and is unusually talented in his profession. I rate him at 5 stars plus.

By MIKE M. on 05/26/18
Brandon was the technician that came to our home. He was thorough, professional and courteous. Everything was explained clearly.

By JAMES D. on 05/25/18
Did not still understand what the scubber does

By RUSS W. on 05/25/18
I first talked to Britney and she set up my appointment. Jacob was the technician. When Jacob took the panel off the furnace there were installation instructions that were burnt up in side the furance. This upset my wife and I. All my wife could say was how we coul...
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I first talked to Britney and she set up my appointment. Jacob was the technician. When Jacob took the panel off the furnace there were installation instructions that were burnt up in side the furance. This upset my wife and I. All my wife could say was how we could have had a fire and possibly our lives. Now Jacob did an excellent job and explained everything that he did. Very professional.
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By LISA B. on 05/23/18
Jacob pf Blue Flame completed the annual service of our furnace and AC unit. He was very thorough, explained things as he worked and answered all my questions. He helped me sign up for their maintenance plan so they can ensure our service appointments stay on sch...
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Jacob pf Blue Flame completed the annual service of our furnace and AC unit. He was very thorough, explained things as he worked and answered all my questions. He helped me sign up for their maintenance plan so they can ensure our service appointments stay on schedule. We have used Blue Flame for our maintenance before and have always been pleased with their service appointments.
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By MICHELLE B. on 05/22/18
Blue Flame installed our furnace and heat pump in 2007 and I was very impressed with their service then. Twelve years later, their service is just as good and I was very glad I went with them again when our furnace needed help. Brandon did an excellent job and I wo...
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Blue Flame installed our furnace and heat pump in 2007 and I was very impressed with their service then. Twelve years later, their service is just as good and I was very glad I went with them again when our furnace needed help. Brandon did an excellent job and I would wholeheartedly recommend him and Blue Flame without hesitation.
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By KAY M. on 05/21/18
Very nice to talk with and very will to help you with any of your needs. Their work was excellent, they were on time, and explained their process.

By ROBERT A. on 05/19/18
Steve Brandon did an amazing job servicing our 2 AC's! Steve thank you for your help and upbeat personality! We will be using Blue Flame again.

By PATRICIA P. on 05/17/18
(No Comment)

By ANITA J. on 05/16/18
Blue Flame installed an AC unit in my townhome using my existing furnace. Very professional staff, and helpful with explanation of options. Definitely recommend them!

By ELIZABETH C. on 05/15/18
I have always experience great customer service from Blue Flame.

By EIRLEEN H. on 05/14/18
Brandon was detail oriented and extremely knowledgeable and courteous about furnace and a/c unit. He came on time and took his time to answer all our questions and concerns about our old system, before we were able to decide on purchasing the new system. I would...
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Brandon was detail oriented and extremely knowledgeable and courteous about furnace and a/c unit. He came on time and took his time to answer all our questions and concerns about our old system, before we were able to decide on purchasing the new system. I would recommend him to anyone who would like a thorough inspection on their furnace or HVAC system.
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By JOHN P. on 05/09/18
Outstanding as usual from this company.

By RALPH B. on 05/05/18
Theresa was a very thorough and knowledgeable worker while at our home. She said we were welcome to watch her while she was working-, she was courteous, funny and went way beyond the call of duty when she ran into a problem while checking the heat pump! She ran int...
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Theresa was a very thorough and knowledgeable worker while at our home. She said we were welcome to watch her while she was working-, she was courteous, funny and went way beyond the call of duty when she ran into a problem while checking the heat pump! She ran into thousands of small ants in the control panel and she worked at least two hours making sure she got those darn ants cleaned out of the unit! Those pesky tiny ants could have caused major problems for us! We would be most happy to have Theresa work on our furnace anytime!
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By GREG R. on 05/05/18
We bought a heater from Blue Flame one year ago and were very happy with the price and installation. After one year, they provide free service. The technician who came to the house told us we needed to upgrade our filtration system, air ranger and air scrubber for ...
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We bought a heater from Blue Flame one year ago and were very happy with the price and installation. After one year, they provide free service. The technician who came to the house told us we needed to upgrade our filtration system, air ranger and air scrubber for over $2700. To me, that’s either saying they sold us a substandard system originally or are trying to scam us for money. Either way, no way I’d ever recommend this company to anyone I know.
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By SARAH J. on 05/02/18
They did a wrong diagnostic, charged for it and took for ever to order the parts needed, we ended up canceling the service and calling a different company. This new company came right away, check the furnace and had it running in less than 30min and charged less for the part.

By KAY M. on 05/01/18
Was expecting a small repair, but as it turned out we are in need of a new furnace. Branbon was very good at explaining to us all our options, and took his time and answered all our questions.

By KEN W. on 04/30/18
Very timely service and thorough. Very pleased

By FRAN / JOHN K. on 04/30/18
Perfect job. They came on time. Communication was top notch. Very nice people that know their jobs. What more could you ask. Only complaint is, I thought those cute dogs would come and inspect the job.
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Theresa B
Rating:
(46 total reviews)
Robert S
Rating:
(39 total reviews)
Steve R
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(39 total reviews)
Jordan M
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(34 total reviews)
Casey C
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(33 total reviews)
Angel M
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(33 total reviews)

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Customer service is always a top priority at Blue Flame Heating, Air & Electric. Our BBB Membership A rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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