I'm a Hvac tech but I don't have the time or knowledge of have to start to clean ducts...one of my coworkers told me about Better Air and to give them a call ...not even 10min when by and I got a call right way set my appointment with them ...they were there on time and they when about and beyond...thanks guys job well done
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My technician was Mario, who kept his word, and returned the next day to complete the job. He did a very good cleaning of the A/C condenser (it now looks new on the inside), and the inflow & out flow air ducts are ready for another ~8 years before they need cleaning. At last, he sent me before & after pictures and videos of the job, that I was able to pass onto a buyer of my home, to satisfy the home inspection requirement.
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The appointment was a little rushed. I don’t feel as though things were explained very thoroughly as I would have liked given this was my first experience with them. There was tons of dirt and dust left behind on my washer, dryer and floor that was not cleaned up and I did not discover this until after they left. All in all, I do not feel as if the duct cleaning that was done was worth over $500.
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Just want to share what a wonderful service Kenneth R provided for us on 10/20/2020. He came an explain every detail of all that he could do to clean our ducts. He took his time doing the job and showed us pictures of the before and after. I felt like he really cared and wanted to ensure everything was perfectly clean as I share with him my struggle with allergies to dust mites. I had a great experience with this company and I am so happy to say that if you need your ducts clean, this is the company to call.
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We were extremely happy with our service. I had noticed our air quality was not the best and our kids kept getting sick. I did some research and stumbled across Better Air Duct and read a bunch of reviews. We figured they’d be good but they were exceptional. I called on a Wednesday and they were at our door Thursday morning 10 minutes earlier than they had promised. We saw before and after pictures and were amazed. Everything that was being done was explained ahead of time so we had no questions or doubts. Truly a wonderful experience. Thanks!
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Steve in office (I spoke with on phone) was awesome. Told him situation and assured it should not be an issue, that tech would let me know. Got me in next day (due to a cancellation). Mario arrived within time window and called as well. Showed Mario around and pointed out issue and said no problem at all. Mario even put on those booties on (to keep floors clean). He worked non stop and showed me a few before and after videos (as the vents were and after cleaning). Payed tech (Mario), used his Smartphone to sign and before he got out of driveway had an electronic invoice. Highly recommend these guys, very courteous and professional. I cannot tell you as a professional— but if you have no idea if or how long ducts in your home were cleaned — spend the money and get it done ASAP. You are breathing in the shmeg and it keeps growing. Especially if you have allergies or bad sinus issues like myself. It’s the day after cleaning as I post this, and the air quality is so noticeable- that even fiancé mentioned it, as she did not know I had ducts cleaned - I did that on purpose. Thanks Best Air - you now have a happy and healthier client Tom
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