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By Jerry M. on 06/15/18
Terrell Dobbs of Benjamin Franklin Plumbing came promptly at or before the appointed time to assist in my plumbing problem. He was courteous and exhibited knowledge and confidence in addressing and correcting the problem being experienced. In short order the prob...
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Terrell Dobbs of Benjamin Franklin Plumbing came promptly at or before the appointed time to assist in my plumbing problem. He was courteous and exhibited knowledge and confidence in addressing and correcting the problem being experienced. In short order the problem was corrected. I would recommend Mr. Dobbs and BFP for your plumbing problems. JLM_West FW
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By Randy J. on 06/15/18
Good

By LaKisha S. on 06/12/18
Kelvin has always been a great guy to work with. He always puts a smile on everyone's face that he comes across. The company, Benjamin Franklin Plumbing that he works for is wonderful as well. They are always friendly and never have a problem with getting me schedu...
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Kelvin has always been a great guy to work with. He always puts a smile on everyone's face that he comes across. The company, Benjamin Franklin Plumbing that he works for is wonderful as well. They are always friendly and never have a problem with getting me scheduled for a service call. I will always highly recommend them.
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By Kia K. on 06/12/18
Ben Franklin has been my preferred plumbing company for several years. The technicians show they care through honesty, hard work, and professionalism. They earned every star!

By Denise S. on 06/11/18
Alie was very friendly and knowledgeable. Did great service.

By Jim C. on 06/07/18
Very pleasant, knew what he was doing- pleased

By Stephen P. on 06/06/18
very professional and good communicator.

By Nancy B. on 06/04/18
CHRISTOPHER FONTENOT was sent to make repairs and did a great job. Would highly recommend this company and him. Nancy

By Nancy B. on 06/04/18
Very positive experience with this company and the technician they sent. Highly reoommend.

By JANICE D. on 06/04/18
ALIE JOSEPH WAS ALL AROUND 10 PLUS

By JANICE D. on 06/04/18
ALIE JOSEPH arrived on time and was very professional and polite. He explained my plumbing issue, quoted the cost, and fixed the problem quickly. HE also checked for any issues with my water heater and advised me about any upcoming problems. I AM very satisfied w...
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ALIE JOSEPH arrived on time and was very professional and polite. He explained my plumbing issue, quoted the cost, and fixed the problem quickly. HE also checked for any issues with my water heater and advised me about any upcoming problems. I AM very satisfied with BENJAMIN FRANKLIN PLUMBING SERVICE and the tech ALIE
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By Myke S. on 06/02/18
On time courteous professional service.

By Myke S. on 06/02/18
Lance was punctual, meticulous, courteous and identified other items that will need attention in the future.

By Loren D. on 05/29/18
Fantastic service

By Wanda on 05/26/18
Called Ben Franklin and wished I hadn't. I had already diagnosed the problem showed them what was the issue. Connecting three lines with sharkbite connectors was going to cost us 274.00 per line plus 89.00 for showing up. Was so shocked they could do that to senio...
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Called Ben Franklin and wished I hadn't. I had already diagnosed the problem showed them what was the issue. Connecting three lines with sharkbite connectors was going to cost us 274.00 per line plus 89.00 for showing up. Was so shocked they could do that to seniors. Paid the guy 89.00 for coming and told him to leave. I would never call this company again and would advise anyone to think twice , call another plumbing company ! There are better ones out there.
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By Lynn W. on 05/25/18
Good work on a large project.

By Lisa Y. on 05/24/18
Brandon Abbott of Benjamin Franklin Plumbing is beyond amazing. He has been so wonderful, respectful, courteous, professional and more then anything the calming voice in the most stressful of situations. He took charge instantly when seeing the water from my kitche...
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Brandon Abbott of Benjamin Franklin Plumbing is beyond amazing. He has been so wonderful, respectful, courteous, professional and more then anything the calming voice in the most stressful of situations. He took charge instantly when seeing the water from my kitchen coming up in my bathroom closet. Brandon got Gregory Griffey of 24-7 Restoration and Heating to come right out and being the removal of all the wet baseboards, bead boarding around the room as well as the drywall and flooring. Immediately starting the drying out process to ensure nothing sat long enough to mold. Brandon has been a huge help in dealing with and learning what all I need to do to get my insurance handled. Words can not begin to say how much all Brandon has done has helped keep me from totally losing my mind seeing my bathroom totally taken apart and not being able to use my kitchen sink or dishwasher. Brandon has helped renew my faith in people. He has shown me that he Himself, his company Benjamin Franklin Plumbing & Minuteman Heating and Air, as well as Gregory from 24-7 Restoration truly do care about me and my house. I would tell anyone that has a plumbing problem call Benjamin Franklin Plumbing in Mansfield TX for all your plumbing needs and ask for Brandon Abbott as no one will take care of you like Brandon. He gets 5 stars, 2 thumbs up and my eternal gratitude for making a very stressful situation as painless as possible. He will fight for you and guide you through each and every step of the process from beginning to end. His caring nature radiates and to me both Brandon and Gregory are my Heros.. Best Plumber ever!!!!!!
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By Lisa Y. on 05/24/18
Brandon Abbott is beyond Amazing. I called up stating I had water coming up from my kitchen under my foundation into my bathroom closet. Brandon came out within a few hours of my call as it was a saturday and He was on a call already. From the moment Brandon walked...
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Brandon Abbott is beyond Amazing. I called up stating I had water coming up from my kitchen under my foundation into my bathroom closet. Brandon came out within a few hours of my call as it was a saturday and He was on a call already. From the moment Brandon walked into my house he did all he possibly could to put my mind at ease in the most stressful of situations. He instantly called and got Gregory Griffey out from 24-7 Restoration & Roofing to begin removing all wet and damaged beadboard, drywall, flooring and the vanity after his gage showed moisture from the water that had come up to ensure we did not get any kind of mold. While Brandon got to work on getting access to the pipe that had suddenly broke and caused the water damage. He kept me well informed during the entire process on what was happening and again went above and beyond helping with deal with the insurance adjuster, He was kind, caring, professional, supportive and courteous. His help with the insurance adjuster and how he fought for me literally brought me to tears on more then one occasion when I was getting totally overwhelmed with everything. Having a major plumbing problem in a persons home can drive a person to the breaking point but Brandon was always right there to ensure me that he was going to make sure everything was going to be ok. He fought for me with the insurance adjuster and is my hero along with Gregory from 24-7 Restoration. Because of Brandon and Gregory I have a restored faith in the fact people out there really do care and will do everything in their power to make you feel as at ease as one can be when dealing with such major issues. Brandon is my hero. I have been singing his praises to anyone and everyone who will listen and telling them if you ever have any type of plumbing problem call Benjamin Franklin Plumbing & Minuteman Heating and Air in Mansfield Texas and ask for Brandon and you can rest assured you will be in the best possible hands ever. Brandon is again my hero and words can never express my thanks and gratitude for all he has done and is doing for me and my home.. dont call the rest. call the best!!
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By Lisa Y. on 05/23/18
Brandon Abbott from Benjamin Franklin & Minuteman Heating & Air is beyond amazing. I had water coming up from under foundation in my bathroom from my kitchen. Brandon came right out and instantly got ahold of Gregory Griffey from 24-7 Restoration & Roofing who came...
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Brandon Abbott from Benjamin Franklin & Minuteman Heating & Air is beyond amazing. I had water coming up from under foundation in my bathroom from my kitchen. Brandon came right out and instantly got ahold of Gregory Griffey from 24-7 Restoration & Roofing who came right out and took out all wet beadboard, drywall, flooring and my vanity beginning at once drying out the bathroom with dehumidafiers and fans until his gage no longer showed any moisture. Brandon coming back out and talking me though each and every step of the process as the repair was made. Brandon went above and beyond to help me with insurance and making a very stressful situation as easy as possible for me. I have had plumbers before but never have I had a plumber like Brandon. As I have told him every time I saw him, texted with him and talked on phone as we made my way through again this extremely stressful situation Both Brandon and Gregory have been the only thing saving my sanity when having to deal with not only the repairs but dealing with the insurance company. Brandon fought to make sure I was taken care of in every possible way. Brandon is a God send and if you ever are in need of a plumber I would call Benjamin Franklin Plumbing & Minuteman Heating & Air located in Mansfield TX and ask from Brandon Abbott and His team. Words can never express my appreciation to Brandon for all He did for me.. His honesty, helpfulness, professionalism, courtesy every step through the process gave me and left me with a renewed faith that there truly are people out there who care and will fight for you to make sure you and your home are made whole again..
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By Dick C. on 05/18/18
Our second time in a little over a month to use Ben Franklin Plumbing. We could not be happier. This time Matt came and withing 30 minutes had he not only diagnosed the problem with our garbage disposal but actually pulled out the pipes, cleaned and put it all back together.
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Aaron S
19 Years
Rating:
17 total reviews!
Matt N
4 Years
Rating:
12 total reviews!
Christy W
Customer Service Rep.
8 Years
Rating:Just Launched
Sarah W
Customer Service Rep.
2 Years
Rating:Just Launched
Terrill D
8 Years
Rating:
(12 total reviews)
Bo W
20 Years
Rating:
(11 total reviews)

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Customer service is always a top priority at Benjamin Franklin Plumbing - Fort Worth. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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