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By Kathleen G. on 10/15/20
Ken was very thorough and gave me a complete breakdown when it came to his estimate and made sure I understood everything to my satisfaction. Great Job Ken!

By Janis K. on 10/11/20
Have a leak in our cealing, happened to be ac. They got out here quick and on time of appointment. Very nice and respectable.

By Rick Angie O. on 10/09/20
no comment

By Chris C. on 10/04/20
Benchmark Air Conditioning and especially their rep Ken have been completely professional, competent, considerate, and courteous. I highly recommend their services.

By Van M. on 09/23/20
Ken W. was great, knowledgeable, friendly. He’s good with his profession. I would recommend Benchmark HVAC to family and friends.

By Ron W. on 09/08/20
Benchmark installed my HVAC and new ducting 20 years ago. They have cleaned, service and repaired it on a semiannual basis. Keeping the unit in top condition. They respond quickly and professionally. Good pricing, excellent technicians. Aaron Galloway was today's t...
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Benchmark installed my HVAC and new ducting 20 years ago. They have cleaned, service and repaired it on a semiannual basis. Keeping the unit in top condition. They respond quickly and professionally. Good pricing, excellent technicians. Aaron Galloway was today's technician. He found the problem, explained an improved filtration system that was only slightly more than just changing out the existing internal filter. No hard sell, explained and let me decide. Thank you Mike for a great company.
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By Larry R. on 09/05/20
Benchmark sent Ken over to check our problem. After checking unit ant running service checks Ken mage a recommendation which we accepted. After doing an install the unit ran much better and starting amps dropped 50%. So far unit running good and no noise problems...
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Benchmark sent Ken over to check our problem. After checking unit ant running service checks Ken mage a recommendation which we accepted. After doing an install the unit ran much better and starting amps dropped 50%. So far unit running good and no noise problems. Thank you Ken and Benchmark.
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By Linda P. on 08/24/20
Very respectable and knowledgeable about the work he does. I also like the photo you posted of the person coming to our home Thank You

By Brian H. on 08/21/20
Same day service. I loved the communication via call and a text with a photo of the technician. Professional.

By Lawrence C. on 08/11/20
no comment

By Scott T. on 08/03/20
Excellent Service from Ken at Benchmark, always is top notch

By Dan & Katy R. on 07/31/20
Benchmark (and Aaron) are great. We have used them for years. They are always responsive and get the job done. Thanks Benchmark for keeping us cool!

By Robert B. on 07/30/20
Benchmark Air Conditioning is a outstanding company. You are able to easily make a appointment, Benchmark will text your smartphone with the appointment time and a picture of their technician. So you’re not opening up your home to a stranger. Ken was our servic...
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Benchmark Air Conditioning is a outstanding company. You are able to easily make a appointment, Benchmark will text your smartphone with the appointment time and a picture of their technician. So you’re not opening up your home to a stranger. Ken was our service tech and he did a wonderful job. He quickly diagnosed our problem and we soon had cold air again. Thank you Benchmark for the quick response.
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By Jo G. on 07/23/20
Ken - our service rep, was very knowledgable and friendly. Did a great job on getting our two systems running as effeciently as he could and provided some recommendations for the future. Would highly recommend Benchmark!! Wonderful service.

By Charlene S. on 07/20/20
Our A/C quit blowing cold air about 3 in the afternoon, called Benchmark, who does our bi yearly checkups, they did some creative scheduling and Gabriel showed up 1/2 hr after my call found the problem and repaired really fast. Awesome job!!!

By Michael M. on 07/20/20
no comment

By David R. on 07/14/20
Ken was very helpful with all questions we had about our A/C system and what we could do to improve the efficiency of our system. We were very pleased with Benchmarks service and quick response time. We plan to use their services in the future.

By Jason F. on 07/08/20
Very good experience, professional and knowledgeable. I was referred to Benchmark from a friend and wasn't disappointed.

By Mark S. on 07/03/20
Good price, good service, technician did a great job.

By Paula R. on 06/30/20
Benchmark is very efficient and courteous. They explain everything to you and everyone you deal with is top notch and their prices are very competitive. 5 big stars
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661-237-0634

Select any employee to see all their reviews.

Ken W
4 Years
Rating:
90 total reviews!
Aaron G
Rating:
66 total reviews!
Nichole R
Customer Service Rep.
Rating:Just Launched
Darrell C
12 Years
Rating:
(31 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Benchmark Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Benchmark Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Darrell C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
31 total reviews
What I enjoy most about this industry is learning something new every day!
By Michael on 05/09/20
Great experience with Benchmark. On-time and worked non-stop to finish the job on a hot day. Company Pres. Mike was on-site at the start of the day. Great customer service through out the job, and Darrell left the place cleaner than when he arrived! Thanks, again!

By Jim A. on 04/23/20
I've used Benchmark Air Conditioning in Bakersfield for a number of years and have always had a positive experience with them. They are always prompt with their scheduled times and provide honest feedback for any issues. The Benchmark employees are all very experie...
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I've used Benchmark Air Conditioning in Bakersfield for a number of years and have always had a positive experience with them. They are always prompt with their scheduled times and provide honest feedback for any issues. The Benchmark employees are all very experienced and knowledgeable technicians, and have wonderful personalities as well! The Benchmark team really knows their stuff and easily demonstrates their ability to quickly identify and successfully resolve issues. Benchmark recently did a new A/C installation at my residence, with Darrell and Ken as the lead technicians. Good communication, a solid work ethic with high quality work was evident throughout the whole process. I would highly recommend Benchmark Air Conditioning for any work that may be needed. They are simply outstanding!
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By McCutcheon N. on 04/18/20
They are efficient courteous, and on time. They take time to explain what they are going to do and keep you informed on the progress. We've had them take care of our problems for many years and have always been very pleased

By Tommie J. on 04/14/20
Darrell presented himself as a knowledgeable and personably professional who along with Mike Ryan and Aaron worked together to install a new HVAC and Water Heater into my home. From administrative staff to the completion this team was efficient and patient as they ...
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Darrell presented himself as a knowledgeable and personably professional who along with Mike Ryan and Aaron worked together to install a new HVAC and Water Heater into my home. From administrative staff to the completion this team was efficient and patient as they explained allOf the systems to me as well As showed extreme compassion for my stress. My water heater was leaking and caused a small level of mold and explained to me the options I had and answered all questions. I felt so good as they treated me like I mattered!! The install my HVAC and water heater in one day And never complained!! Thank you from my heart for being there for me! Excellent Work
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By Susan K. on 10/06/19
The service techs were so professional and kept us updated all along the way. Definitely would use them again.

By Sal C. on 09/23/19
It's getting hard now a days to get honest and precise work, not a problem at benchmark Aaron and Darrel showed up on time and got straight to evaluating my Ac, gave me confidence in knowing my system still has life. appreciate their knowledge and hardwork. will de...
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It's getting hard now a days to get honest and precise work, not a problem at benchmark Aaron and Darrel showed up on time and got straight to evaluating my Ac, gave me confidence in knowing my system still has life. appreciate their knowledge and hardwork. will definitely keep them in mind and reccomend away.
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By Cindy P. on 06/13/19
The customer service this company offers is top notch! I called outside of their normal office hours, as I reached the recording I just hung up thought I was screwed for the weekend, and would need to put up with this Bakersfield heat. However, to my amazement they...
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The customer service this company offers is top notch! I called outside of their normal office hours, as I reached the recording I just hung up thought I was screwed for the weekend, and would need to put up with this Bakersfield heat. However, to my amazement they called me back!! When I didn't answer they texted me!!!! They had a technician at my house right away and my AC working within the hour. I just can't say enough about them, definitely recommending to everyone.
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By Edith S. on 05/23/19
Aaron did a great job cleaning up my filthy air conditioner. Thank you!

By Anthony Leola F. on 05/14/19
This is the 3rd time that I have had Benchmark and their employees working on my A/C issues. The first time was to trouble shoot my 5 year old A/C system. I had been told that the coils would need to be replaced and was quoted an overly high price. The second op...
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This is the 3rd time that I have had Benchmark and their employees working on my A/C issues. The first time was to trouble shoot my 5 year old A/C system. I had been told that the coils would need to be replaced and was quoted an overly high price. The second opinion I sought for the same issue said the same thing. I called Benchmark and they came out very promptly, looked at the issue on my A/C, and informed my that the only problem he could find was the coils needed cleaned and my drain was plugged. After servicing and cleaning, my a/c system worked like new again. I then had them out for a service call. The tech noticed that it all looked a lot dirtier than it should have. Next he looked at the duct work, and found that the hottest room in the house had the smallest duct pipe which resulted in less air getting to that room. He mentioned some options for having a more efficient A/C with a lot more filtering of the in door air. After thinking it over we decided to go with the more expensive upgrade on our system. Being disabled, I spend the majority of my time inside my home. I called to set up the date for installment. They notified me of their coming. Came on time, worked hard to get the removal of the old system and installed the new one in just a few hours. It has been 24 hours since and I am breathing easier with my allergies, and asthma. I love it! Thank you so much to the whole team at Benchmark. They have really set the benchmark for me that is put them well above all the other A/C businesses. You truly are an honest and reliable company! BTW they don't advertise, their business grows through word of mouth. They are on Angie's list (where I found them)
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By Scot B. on 02/20/19
New HVAC units were installed before we purchased the house and part of the house were not getting warm. Benchmark came out and upon investigation found our ductwork to be sized incorrectly for the units to operate efficiently. Darrell C. then came out and removed/...
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New HVAC units were installed before we purchased the house and part of the house were not getting warm. Benchmark came out and upon investigation found our ductwork to be sized incorrectly for the units to operate efficiently. Darrell C. then came out and removed/ replaced all of the ductwork and now the whole house warms up quickly. Can't wit to see how the AC works this summer. We also asked Darrell to check out the exhaust fan in the 2nd bathroom as it would remain steamy after each shower. He installed a new exhaust fan and now the mirror does not even get foggy. Darrell and his partner were very courteous and took time to explain what they were going to do and when they would do it. Cleaned up after themselves as well. Greta work, great job and they finished earlier than expected. Highly recommend Benchmark!
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By Dale L. on 11/06/18
If you are looking for quality work, affordable prices then you have found the right group!

By Howard W. on 09/02/18
(no comment)

By Tony D. on 08/12/18
The guys were efficient, friendly, and made sure I was satisfied with the job. Gave good advice how to make system more efficient. Thanks. Tony D.

By Jack D. on 07/31/18
Excellent service. AC went out while I was out of town and it is as 107. Upon my return I contacted Benchmark and Mike came over and evaluated the problem. I had a quote in an hour and an entire new AIr conditioning system by quitting time. The next morning my son ...
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Excellent service. AC went out while I was out of town and it is as 107. Upon my return I contacted Benchmark and Mike came over and evaluated the problem. I had a quote in an hour and an entire new AIr conditioning system by quitting time. The next morning my son excitingly said “Dad it was so cool I slept under the covers.” Music to my ears. Darrell’s expertise and work ethic are beyond comparison. Friendly, fast, efficient and honest. This is my second experience with Benchmark and each time I’m left completely satisfied.
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By Paul Erika M. on 07/20/18
Benchmark has a very professional team! All there techs are friendly, courteous, and knowledgeable. I have been using them for a few years, not just for the times the Bakersfield heat puts my unit to the test, but also for my annual tuneup. I bought my current hou...
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Benchmark has a very professional team! All there techs are friendly, courteous, and knowledgeable. I have been using them for a few years, not just for the times the Bakersfield heat puts my unit to the test, but also for my annual tuneup. I bought my current house less than a year ago, in which the seller of course failed to mention some of the problems. The ac being one of them. Not only do they tell you what’s wrong, they showed me pictures of the problems (my units on the roof), and the best way to address the issue. Not only do they do any amazing job on residential ac, but my work has called them out to do industrial jobs as well. After they came out to install a pressure washer, our paint booth oven decided to die. After our "maintenance man" couldn't get it going after a day, the manager called Benchmark. About an hour after Aaron arrived it was going again.
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By Betty P. on 07/02/18
Have used Benchmark for A/C duties for years. Whether biannual maintenance or quick response to a major (in my mind) problem, they are unfailingly prompt, professional, knowledgeable and just plain nice. They always allay my fears with understandable explanations; ...
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Have used Benchmark for A/C duties for years. Whether biannual maintenance or quick response to a major (in my mind) problem, they are unfailingly prompt, professional, knowledgeable and just plain nice. They always allay my fears with understandable explanations; and the pricing is always fair. The biggest fear one has when hiring a tradesman is whether you can trust them. First and foremost - you can trust Benchmark.
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By Carmen C. on 06/10/18
Darrell Clark from Benchmark Air Conditioning installed a new AC unit in one of my apts. and did a great job. He was polite and professional. I would recommend Benchmark always. Happy landlord, Carmen

By Dylan J. on 05/10/18
they're great

By Denise K. on 05/02/18
Highly recommend Benchmark Air Conditioning! We needed a fast repair to satisfy an escrow repair request and they came out the same day and were professional, very fair and honest and completed the work in record time! Brandon, Darrell and the owner Mike Smith are ...
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Highly recommend Benchmark Air Conditioning! We needed a fast repair to satisfy an escrow repair request and they came out the same day and were professional, very fair and honest and completed the work in record time! Brandon, Darrell and the owner Mike Smith are absolutely the best in the trade!
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By Tracy L. on 05/02/18
Darrell and Brandon were quick and thorough. They performed the work neatly and as promised. They were very professional and courteous.
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