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By REBECCA G. on 11/09/21
Excellent Service! Receptionist was very friendly when she took my call in the morning. A technician was at my house by early afternoon the same day. Ken was very polite, knowledgeable and professional. He did a complete inspection and fixed the problem with my hea...
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Excellent Service! Receptionist was very friendly when she took my call in the morning. A technician was at my house by early afternoon the same day. Ken was very polite, knowledgeable and professional. He did a complete inspection and fixed the problem with my heater. Very impressed and plan to use this company all my heating and air conditioning needs.
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By Aaron N. on 08/29/21
After reading reviews I thought this would be the best company to contact to inspect my A/C and ducting and write a clear and concise invoice. Because I was trying to get a second opinion for my warranty company I needed Benchmark to complete an invoice of both my ...
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After reading reviews I thought this would be the best company to contact to inspect my A/C and ducting and write a clear and concise invoice. Because I was trying to get a second opinion for my warranty company I needed Benchmark to complete an invoice of both my A/C and ducting. The A/C report was done promptly but on the same report details on the ducting were neglected and I needed clarity and promptness on both for my warranty company in which I was clear to mention the importance of this report to my serviceman. From personal experience I know in order to remember details about an inspection a prompt report is necessary and notes should be taken. I did not receive and update to the invoice even after a month and a half of contacting, so I hired another company and they accomplished what I needed promptly so I could submit the information to the warranty company. I asked for a refund which I thankfully did not receive any hassle over. Nichole the woman who I spoke to many times over the phone for updates was the best part of my experience with benchmark. I cannot recommend this service based on my above remarks, but I do recommend Nichole for her professionalism.
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By Joanne F. on 07/02/21
Our unit was just installed and we are ecstatic Not only does it work perfect, but it's energy use is amazingly low.. Darrell, our technician, was outstanding. He is extremely knowledgeable and very very efficient. Add curtesy and homeowner satisfaction and you ha...
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Our unit was just installed and we are ecstatic Not only does it work perfect, but it's energy use is amazingly low.. Darrell, our technician, was outstanding. He is extremely knowledgeable and very very efficient. Add curtesy and homeowner satisfaction and you have your perfect combination.. He answered all of our questions and made sure we understood everything before leaving. We are very satisfied. Thank you for a pleasant experience in 109 degree temperature.
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By Amanda R. on 06/28/21
I'm very impressed by the professionalism at Benchmark. Ken came out to give us an AC repair quote and was very respectful, helpful, and clearly explained everything. While he was here, he went above and beyond by helping us with our vent filters, as well as explai...
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I'm very impressed by the professionalism at Benchmark. Ken came out to give us an AC repair quote and was very respectful, helpful, and clearly explained everything. While he was here, he went above and beyond by helping us with our vent filters, as well as explaining their maintenance plan and discounts, etc. Highly recommend!
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By Ronald H. on 06/19/21
no comment

By Brice H. on 06/18/21
Service was amazing

By Aaron H. on 06/14/21
Ken provided great customer service and was very knowledgeable. He had our air conditioning unit promptly fixed and running like normal. 10/10 service.

By Lola L. on 06/12/21
I’ve used Benchmark quite a few times, and every time they’re very professional. The price reflects the value of service you receive, and it’s a locally owned business!

By Marlene M. on 06/10/21
The company info was shared by a neighbor on Next Door. We decided to go with Benchmark and so happy we made the right choice! The Company sends out a text or email before arriving with the technicians name and picture. The technician, Ken Woods, was a true profe...
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The company info was shared by a neighbor on Next Door. We decided to go with Benchmark and so happy we made the right choice! The Company sends out a text or email before arriving with the technicians name and picture. The technician, Ken Woods, was a true professional. He was very knowledgeable and took the time to answer our questions. He was friendly, polite and respectful and treated our home like it was his own. He took extra care to make sure the area he worked in was cleaned before leaving. I highly recommend Benchmark and Ken Woods if you have any Heating or Air Conditioning issues. Thanks! Marlene
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By Carolyn A. on 06/03/21
Kenneth, the service technician was both friendly and professional. He completed the necessary work in a timely matter and explained everything that was done. He has been out here before and always does a very good job.

By Crystal G. on 05/15/21
I am always happy with Benchmark. They truly care about their customers and do a fantastic job!

By Xavier G. on 05/13/21
I appreciate the same day service in a timely manner. Great customer service. Very friendly and helpful.

By Gary M. on 05/09/21
Great company high integrity prompt detailed high quality work fairly priced responsive professional honest

By Virginia B. on 05/07/21
I submitted an online request for service and they called me back the next day to schedule. When they came to fix my AC unit, they had trouble diagnosing exactly what was wrong and presented me with options. After they made the repair and left, later my AC still wa...
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I submitted an online request for service and they called me back the next day to schedule. When they came to fix my AC unit, they had trouble diagnosing exactly what was wrong and presented me with options. After they made the repair and left, later my AC still wasn't working properly so I called them back and they came back out (Friday late afternoon) ahead of other calls to get it fixed. They also are going to work out a payment plan for the repair because we all know AC repairs add up. I am really pleased with the overall service, particularly after the so-so experience I've had with another company in town. I highly recommend!
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By Brent T. on 05/07/21
no comment

By Rudy Barrera J. on 05/05/21
Been working with Mike Smith of Benchmark for over 16 years. Very professional.

By Chris B. on 04/29/21
They installed a mini split for us. The whole process couldn’t have gone more smoothly. No surprises. No issues. Great work.

By Robert J. on 04/27/21
Outstanding service. Knowledgeable, efficient, polite and cleaned up very well.

By Brenda H. on 04/25/21
As usual, Benchmark came through again. They are always outstanding no matter what they do. We honestly will not use any other company for our heating/cooling needs. The way they treat the elderly is also fantastic. I have to say that every employee that I have dea...
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As usual, Benchmark came through again. They are always outstanding no matter what they do. We honestly will not use any other company for our heating/cooling needs. The way they treat the elderly is also fantastic. I have to say that every employee that I have dealt with including office staff are wonderful! The pride they have shows through. You can count on them to be honest and that's saying a lot in this day and age. Thank you again Benchmark, see you in the fall for our seasonal service!
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By Jenny A. on 04/24/21
Aaron was really professional and pleasant. Last summer, he gave me advice on how to lower my pge bill during the summer while I am running my AC unit. The advice - set your thermostat and leave it. My pge Bill was the lowest it has ever been in the summer! Thank you Aaron.
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661-237-0634

Select any employee to see all their reviews.

Ken W
4 Years
Rating:
111 total reviews!
Aaron G
Rating:
83 total reviews!
Nichole R
Customer Service Rep.
Rating:Just Launched
Darrell C
12 Years
Rating:
(36 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Benchmark Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Benchmark Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Aaron G has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
83 total reviews
By Ronald H. on 06/19/21
no comment

By Gary M. on 05/09/21
Great company high integrity prompt detailed high quality work fairly priced responsive professional honest

By Rudy Barrera J. on 05/05/21
Been working with Mike Smith of Benchmark for over 16 years. Very professional.

By Jenny A. on 04/24/21
Aaron was really professional and pleasant. Last summer, he gave me advice on how to lower my pge bill during the summer while I am running my AC unit. The advice - set your thermostat and leave it. My pge Bill was the lowest it has ever been in the summer! Thank you Aaron.

By Cuyama Joint Unified School D. on 03/26/21
Benchmark air conditioning. Great people. Easy to talk to on phone with Nicole. Always out to fix problems right away. Aaron always shows up with a smile eager to help fix the problems and also gives great advice. On how to keep radiators clean on our walkins and A...
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Benchmark air conditioning. Great people. Easy to talk to on phone with Nicole. Always out to fix problems right away. Aaron always shows up with a smile eager to help fix the problems and also gives great advice. On how to keep radiators clean on our walkins and AC units. Never leaves until the job is finished and fixed.Great to have them on our side to be there when we need them. Thank you Benchmark air-conditioning
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By Kenneth C. on 03/10/21
Aaron is great, he even offered tips on cleaning the portable A/C units we use in some areas

By Marylou G. on 02/14/21
I can’t say enough about the work that was done to my unit. Aaron and Angel did an awesome job!! Explained the work that was getting done and cleaned up after they were done. My heater works great! All I can say is that I would highly recommend this place. Trust ...
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I can’t say enough about the work that was done to my unit. Aaron and Angel did an awesome job!! Explained the work that was getting done and cleaned up after they were done. My heater works great! All I can say is that I would highly recommend this place. Trust me you’ll be glad you called them. Nicole is the most sweetest person to talk to on the phone. Customer service was great! Thank you Benchmark
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By Marylou G. on 01/21/21
My first time using Benchmark. I called the office and spoke with Nicole. She was so helpful and was able to schedule an appointment for me that same day. Aaron was able to diagnose the problem with my heater. I was impressed with Aaron. He did an excellent and ver...
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My first time using Benchmark. I called the office and spoke with Nicole. She was so helpful and was able to schedule an appointment for me that same day. Aaron was able to diagnose the problem with my heater. I was impressed with Aaron. He did an excellent and very thorough job servicing my heating unit! Very friendly and explained the work he did.
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By Belinda P. on 01/19/21
They are friendly. On time. Sends a pic ahead of who’s coming. Price is good. Service is great!

By Roger J. on 01/07/21
Quick response, courteous and does a great job. Arron let me know a part I may need in the future. No pressure to do it now. Highly recommend him.

By Brenda H. on 12/31/20
I have used Benchmark two times. One a summer job and another one a winter job. Both extreme repairs. I have dealt with several other companies in our area and none can compare to Benchmark. They are great to work with and have gone over and above to repair our air...
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I have used Benchmark two times. One a summer job and another one a winter job. Both extreme repairs. I have dealt with several other companies in our area and none can compare to Benchmark. They are great to work with and have gone over and above to repair our air conditioning and heating system. They even had to make some of the new parts themselves. Outstanding job each time. Thank you Aaron, Mike, Angel, and all the others who were out here. Also a shout out to office staff Nicole, such a sweet lady! I am proud to support this local business!
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By Carol J. on 12/22/20
Alan and the crew did a great job in a very timely manner. It’s nice to have a warm house again.

By Gary E. on 12/10/20
Benchmark has installed two mini splits for me and serviced my 5 ton unit. Since the install of mini splits my PG&E has dropped by almost 40%. And house Has never been cooler at a fraction of the price for use. Will never purchase anything thing but a mini split b...
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Benchmark has installed two mini splits for me and serviced my 5 ton unit. Since the install of mini splits my PG&E has dropped by almost 40%. And house Has never been cooler at a fraction of the price for use. Will never purchase anything thing but a mini split by Mitsubishi. Great units and warranty when installed by Benchmark you receive a 15 year warranty. Very pleasant staff to work with at Benchmark Mike, Nicole,Darrel,and Arron always give you 5star service.
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By Robinson's Calf R. on 12/04/20
Was able to get an appointment in reasonable time frame. Can with parts and had us up and running the same day! Excellent tech!

By Larry G. on 11/21/20
Aaron is a friendly and competent tech. We appreciate doing business with Benchmark..... L & J Grayson.

By Tracey P. on 11/17/20
My first time using Benchmark. They were able to come out the same day and diagnose the problem. Unfortunately we had to wait a day for the part to come in, but my tech Aaron communicated very well and took extra time to show me the old part and the new part. I would hire them again.

By Pam R. on 11/05/20
I was very impressed with Aaron.He did an excellent, very thorough job servicing my heating unit. He explained in detail some repairs that he thought it needed. I would definitely recommend him to friends.

By Rick Angie O. on 10/09/20
no comment

By Ron W. on 09/08/20
Benchmark installed my HVAC and new ducting 20 years ago. They have cleaned, service and repaired it on a semiannual basis. Keeping the unit in top condition. They respond quickly and professionally. Good pricing, excellent technicians. Aaron Galloway was today's t...
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Benchmark installed my HVAC and new ducting 20 years ago. They have cleaned, service and repaired it on a semiannual basis. Keeping the unit in top condition. They respond quickly and professionally. Good pricing, excellent technicians. Aaron Galloway was today's technician. He found the problem, explained an improved filtration system that was only slightly more than just changing out the existing internal filter. No hard sell, explained and let me decide. Thank you Mike for a great company.
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By Linda P. on 08/24/20
Very respectable and knowledgeable about the work he does. I also like the photo you posted of the person coming to our home Thank You
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