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706-507-5304
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By Pamela W. on 09/17/18
I had my new water heater installed on 9-17-18 and Bill Harrison was my Service provider and he went above and beyond great customer service. After the job was completed, he made sure that I approved of the work and he took the time to explained the warning lights ...
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I had my new water heater installed on 9-17-18 and Bill Harrison was my Service provider and he went above and beyond great customer service. After the job was completed, he made sure that I approved of the work and he took the time to explained the warning lights and warranty information about my new water heater. There are not too many technicians that would do that. Thanks Bill...I look forward to working with you and your company in the future for my other plumbing needs.
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By Billie B. M. on 09/05/18
Thomas was at my home to unclog a drain, after running the camera in the drain, he made some suggestion, I follow-up on his suggestion and he came back and did an outstanding job, he was easy to work with and listen to what you had to said, when in the home, he he ...
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Thomas was at my home to unclog a drain, after running the camera in the drain, he made some suggestion, I follow-up on his suggestion and he came back and did an outstanding job, he was easy to work with and listen to what you had to said, when in the home, he he respected your home. Ben Franklin have a good crew of tech, I have work with other an they were good in their field. Thank you, Thomas
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By Jacob Z. on 09/01/18
We had a plumbing emergency and Bill was within 15 minutes. He was very professional, clean, and even helped us out with some other stuff. Very satisfied with his service

By Lynn N. on 07/25/18
Was very friendly and helpful while he was here

By Jimmy B. on 07/23/18
Great job deeply appreated

By Sharon B. on 07/20/18

By James S. on 07/19/18
My technician was very professional and attentive. He went above and beyond and even identified additional problems with my septic tank that hadn't been identified before. I would recommend Chris' service to anyone.

By Tim C. on 07/19/18
You got someone out right away to fix the problem. The problem was fixed quickly and professionally.

By Robert B. on 07/19/18
Professional and did a good job!

By Moshe G. on 07/18/18
Mr. Thomas Whitley is a great server he came, (for the second time of the same case) and brought all the equipment needed, did a fantastic and accurate job, even though it was HOT outside, he was persistent and was searching for my home sewage found it and showed m...
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Mr. Thomas Whitley is a great server he came, (for the second time of the same case) and brought all the equipment needed, did a fantastic and accurate job, even though it was HOT outside, he was persistent and was searching for my home sewage found it and showed me the mess that was there (tree's roots, i.e.) I am so thankful for his perfect job. He most certainly a great plumber and very well mannered. If I ever need your kind services, he's the one I would love to see in my doorstep.
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By Ellie M. on 07/18/18

By Laura B. on 07/17/18
Thank you!

By Sarah B. on 07/17/18
Wonderful and friendly service! Went above and beyond!

By Susan J. on 07/17/18
The plumber was knowledgeable, courteous, on time and fixed the problem quickly

By Matt S. on 07/15/18
Had a leak coming from underneath my foundation near my garage. Cody came out, found the leak, and repaired it so well you cannot even see the area that had to be dug out to find the leak in the first place. Extremely pleased with Cody and his professionalism. H...
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Had a leak coming from underneath my foundation near my garage. Cody came out, found the leak, and repaired it so well you cannot even see the area that had to be dug out to find the leak in the first place. Extremely pleased with Cody and his professionalism. He even had to dig in the pouring rain.. We will be calling Ben Franklin again if necessary!
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By Bobby T. on 07/13/18
I received same day services, the gentlemen that did the work was professional he explained my options and didn't take very long to complete the job.

By Erica L. on 07/13/18
Chris and his supervisor solved my problem and gave me advice on how to handle the issue in the future.

By Gabriele P. on 07/13/18
Chris was prompt, efficient, honest, and very respectful. I would highly recommend this company and ask for Chris.

By Nichole G. on 07/12/18
Thomas Whitley with Ben Franklin Plumbing did a great job! He was thorough with his work and wanted to make sure I checked what he had completed. He worked for two long days without stopping to get the job complete. Good work ethic is hard to find in today's workpl...
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Thomas Whitley with Ben Franklin Plumbing did a great job! He was thorough with his work and wanted to make sure I checked what he had completed. He worked for two long days without stopping to get the job complete. Good work ethic is hard to find in today's workplace and especially when the owner/boss is not "standing" over you. Thomas was punctual and did what he said he would do. They guarantee their work which is a nice addition as well.
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By Wongu K. on 07/10/18
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Customer service is always a top priority at Ben Franklin Plumbing - Columbus, GA. Our BBB Membership A- rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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