Mark: I always know that when I call you without problems you will take care of them as quickly as you can. Thank you for making life easier for us. 5 Stars. Val: It's always nice to see you walk through our door Val. We know with your expertise our problem will be taken care of quickly and efficiently as it was this past Wednesday. Thank you. 5 Stars.
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Compliments! I got your company’s name and Mark’s name from a friend of mine. He referred me to your company and you sent Val and Steve out yesterday. I send compliments to the company, for their work and the whole overall thing. They showed up on time, professional, wore booties in the house, and cleaned up after themselves. I couldn’t have asked for anything more! I give the whole operation an atta boy. I really appreciate your help and definitely recommend you guys to anyone.
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A shout out to Mark: I know when I have a plumbing problem that I can count on him. He gives me great peace of mind. Definitely 5 stars. Once again another shout out for Val. I know when he walks through my front door that my problem will be taken care of quickly and efficiently. Which he did today! He made my life much easier today. 5 star rating for Val too.
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Colby did a very very good job. It didn’t take him any time at all and he’s very polite. He has a lot of potential as a plumber and knew what was wrong immediately. He took care of it and answered any questions about the warranty. He was very nice and very qualified. He is an intelligent young man. I have also dealt with others from your company and Val worked on my faucets some time ago. It was a difficult situation but I’m very pleased. I never had the chance to thank Mark but I would like to thank him for his help too!
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Mark helped me when he already was on his way home for the day. He stopped by to check things over and give me hints of what to do about our leak and luckily I knew just who to ask for when I called the office because he helped give me prices on two handicap toilets last month. He is SO nice and I APPRECIATE him coming yesterday and calling again this morning to follow up and said he would call this afternoon too to check in too. On a scale of 1 to 5 I give Mark a 10
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Val did a really good job and I’m happy with the way he worked here. He was pleasant and fixed something that I didn’t know wasn’t right. When he was under the sink replacing the faucet he pointed out to me that the bottom of my sink was rusting. I’m glad he pointed it out to me and took a picture to show me because it could’ve caused more problems later. I was really happy with his thorough work and he did a really good job. Mark was the estimator that did the initial estimate and got the job lined up also did a very good job. I’m very happy with both of them.
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Everything went great yesterday! I am afraid I can't recall one of your plumbers names. But they were the best, they were very conscientious and professional. They took their time making sure everything was properly installed. They also cleaned around the faucet areas for me without asking and all the hard water stains are gone! They also made sure the flooring was cleaned up around the toilets. I am so thankful to have had such professional men in my house. Please tell them thank you!!!!
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I called today to talk to Mark because I didn’t understand some of the bill items. He got right back to me and explained everything line by line which is something I really appreciate for someone my age. He was patient, kind and assured me that we have a good water heater. Colby put the water heater in and he was so nice and knowledgeable. It always nice to have people that are easy to talk to. I appreciate both of them.
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I had a great time working with Mark on the sump pump project at my house in Caseyville. He was very busy already but was a real pleasure to work with, a real professional and got it done right. I'm glad I got hooked up with him because he's a great guy and your company should be lucky to have him.
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