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By Greg A. on 01/15/19
Very quick response, they sent Someone within a hour of my call. A second repairman delivered the part needed in a half an hour.

By Dona H. on 01/12/19
Extremely professional.

By Judy B. on 01/10/19
The follow up service had a successful conclusion.

By Christopher M. on 01/09/19
Very good, professional job. He was a courteous worker while here on the job.

By Richard C. on 01/09/19
Ball Heating has always been my team, always happy with the work they do!

By Kristen T. on 01/05/19
Exceptional customer service and friendly, professional technicians. Highly recommend!

By Kristen T. on 12/20/18
Friendly, professional service!

By Larry B. on 12/17/18
I chose Ball to replace the Duct work in my attic not because of the price of installation but because of their reputation and because of personal past experience. The technicians all did a great job as usual and answered all my questions. I highly recommend Ball H...
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I chose Ball to replace the Duct work in my attic not because of the price of installation but because of their reputation and because of personal past experience. The technicians all did a great job as usual and answered all my questions. I highly recommend Ball Heating & Air to take care of all of your AC needs!!!
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By WAYNE S. on 12/12/18
Good reliable service with a friendly and knowledgeable technician that arrives at the scheduled appointment time. I highly recommend their service!

By Henry T. on 12/10/18
Brandon, With Ball Air conditioning, performed semi annual preventive maintenance on my Unit today. He was professional, courteous, and very well trained. I would recommend Ball Heating and Air Conditioning to anyone for new installation. Also,their preventive m...
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Brandon, With Ball Air conditioning, performed semi annual preventive maintenance on my Unit today. He was professional, courteous, and very well trained. I would recommend Ball Heating and Air Conditioning to anyone for new installation. Also,their preventive maintainence program is well above my expectations.
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By OAKMERE K. on 11/29/18
5 stars for Ryan M thank you very much for your help Judy D

By Regina B. on 11/27/18
Mr. R did an awesome job replacing the part we needed fixed so our freeze on would stop leaking. I would highly recommend Allen for any future jobs.

By Richard M. on 11/21/18
An excellent experience. Mike did an awesome job working with me. He answered my many questions about the new AC units, thermostats, and installation. I felt great knowing I had a team of capable and competent people installing my system. The team repaired dam...
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An excellent experience. Mike did an awesome job working with me. He answered my many questions about the new AC units, thermostats, and installation. I felt great knowing I had a team of capable and competent people installing my system. The team repaired damaged wood, installed the systems, setup the thermostats, and thoroughly cleaned up when finished. I'm completely satisfied with the initial consultation, the installation team and final review of how to use the system. Ball has it together!!
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By Alice E. on 11/17/18
I was very satisfied with the service I received. The furnace is working great.

By Jean and Ed Davidson &. on 11/15/18
Balls have been stellar in their service to our heating and air units! We had a deadline to close on the sale of our house when one of our units quit, and they have gone above and beyond to find the problem, resolving it in time to close and to assure the new owner...
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Balls have been stellar in their service to our heating and air units! We had a deadline to close on the sale of our house when one of our units quit, and they have gone above and beyond to find the problem, resolving it in time to close and to assure the new owners will be comfortable in their new home. We recommend them without reservation and appreciate them more than we can say.
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By Ed D. on 11/15/18
Ball H&A has been wonderful to work with. We had a deadline to close the sale on our house, and one of our units quit. Ball’s professional and personable technicians went above and beyond to find and correct the problem in time to close. We appreciate them more than we can say!

By KEITH K. on 11/09/18
Ryan was very knowledgeable and polite and will request him again next year. Very pleased.

By Ian S. on 11/08/18
e fro m Ball has always been outstanding for me over many years, especially in this latest event. I would never hesitate to recommend them to anyone.

By Tom M. on 11/04/18
Jim G. responded to a late evening service call when we were unable to get our heat to come on. In a very short time he discovered that our unit was not getting a signal from the thermostat and diagnosed the problem as the thermostat being wired incorrectly when i...
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Jim G. responded to a late evening service call when we were unable to get our heat to come on. In a very short time he discovered that our unit was not getting a signal from the thermostat and diagnosed the problem as the thermostat being wired incorrectly when installed earlier this summer. Of course, the problem was not discovered until we need heat, and, at night. Jim was very expert in his approach and discussions with me and my wife. GERAT JOB!
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By Tom M. on 11/04/18
On 9/28 of this year, George came to perform my semi-annual maintenance on my heating and air system. Very pleasant young man. However, the day after he was here when I attempted to mow I found that my garden hose had been pulled out into my yard and left there. ...
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On 9/28 of this year, George came to perform my semi-annual maintenance on my heating and air system. Very pleasant young man. However, the day after he was here when I attempted to mow I found that my garden hose had been pulled out into my yard and left there. I also found several cigarette butts in my flower beds and about the house. These minor irritations pale in comparison to what happened later. On 11/2, we had a little chill and my wife asked me to turn on the heat. Only the heat would not come on. I called Ball's late night service and Jim G. 27, came to the rescue. Unfortunately, he found that a thermostat, that I had installed earlier this summer, had been incorrectly wired. MY BAD! However, since this maintenance call was for my winter service, I would have expected that George would have tested the heating capabilities of my unit. Obviously, that did not happen or he would have discovered the incorrect wiring, would have fixed it then and avoided an emergency service call.
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(228) 392-5432

Select any employee to see all their reviews.

Mary M
Customer Service Rep.
Rating:
(20 total reviews)
Jack C
32 Years
Rating:
(17 total reviews)
Richard M
47 Years
Rating:
(15 total reviews)
Justin H
2 Years
Rating:
(14 total reviews)
Mikel M
5 Years
Rating:
(14 total reviews)
Ryan M
Rating:
(10 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Ball Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Ball Heating & Air Conditioning. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
(228) 392-5432
Shana D has a 5-Star average rating and a total of 74 total reviews
74 total reviews
By JOE W. on 12/19/17
Best people and service. Seems the people and service gets better with every visit. My appointment was moved to an earlier time and the maintenance technician was very knowledgeable and courteous. Did a very thorough check of everything and quickly completed e...
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Best people and service. Seems the people and service gets better with every visit. My appointment was moved to an earlier time and the maintenance technician was very knowledgeable and courteous. Did a very thorough check of everything and quickly completed everything. Ball is the place to call for excellent service. Have been depending on Ball for great service for over 20 years and will continue doing so.
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By JOE & EMILY W. on 12/14/17
Shana was very polite and helpful on the phone, she even made multiple attempts to contact me. Nick actually showed up when they said he would and was clear and concise with his explanations of what was wrong with the system. He also got my dog's approval!

By PATTI S. on 12/07/17
Very pleasant to work with.

By JOHN B. on 12/05/17
I had my AC/heating system replaced July 2017 by Ball and they were all friendly, professional. The itemized estimate was right on. The installers were very knowledgeable and answered all my pesky questions. Shana contacted me recently to schedule a 6 month cleanin...
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I had my AC/heating system replaced July 2017 by Ball and they were all friendly, professional. The itemized estimate was right on. The installers were very knowledgeable and answered all my pesky questions. Shana contacted me recently to schedule a 6 month cleaning and tune up. She was very considerate of my time. Nick showed up right on time spent about an one and a half hours going through the inside and outside units. This is a free service after install for 2 years. I could not receive an itemized estimate from other companies or the follow up service. My highest electric bill since install was $116.82. I could not be happier with this company.
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By JIM AND ETHEL S. on 11/30/17
We have always had good service with Ball Heating and Air; very thorough. Whoever comes out is always polite, professional and knowledgeable. Billy was our service person today, and as always, great care.

By LEE M. on 11/24/17
Shana in the office got my appointment taken care of and followed up to make sure it went well and everything was take. Care of. Allan the service person can right out and went to work on finding the problem thank you Allan for taking pride in your work and fixing ...
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Shana in the office got my appointment taken care of and followed up to make sure it went well and everything was take. Care of. Allan the service person can right out and went to work on finding the problem thank you Allan for taking pride in your work and fixing the problem, I went with Ball Heating and Air because they offer the Integrity Plan this is their second time to visit and each time they took care of me I would recommend looking into use Ball Heating if you are not.
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By ROLAND B. on 11/23/17
They do good work Thanks Roland

By RUTH J. K. on 11/21/17
As always, I was very pleased with the service and the serviceman who came to our house. Kind regards, Anthony (AMGB)

By ALEXANDER B. on 11/17/17
(no comment)

By DANNY F. on 11/17/17
excellent service

By LINDA J. on 11/15/17
Had the Maintenance Contract for several years. They have been kind and work hard.

By Larry G. on 11/15/17
Shana D. did an excellent job scheduling and keeping us informed. Don L is a superb technician. Meticulous and very thorough. Polite and clean-cut. Send him out again.

By CHRIS A. on 11/10/17
I've been using Ball for many years. Their employees are always courteous and professional. Jared came to my house today to perform maintenance on my A/C and did a great job.

By MARY R. M. on 11/06/17
Brandon was very conscientious and did a great job. He was thorough and answered any questions.

By LINDA L. on 11/04/17
I have used this company for the past four years. Customer service has always been excellent and each technician was professional, thorough and friendly. I have recommended them to friends and would I do it again.

By SHERRY L. on 11/03/17
Excellent service!

By VERNA W. on 10/31/17
Shana and Joe were very professional at all times, while scheduling appointments, during the maintenance, and the follow-up.

By GREG F. on 10/22/17
Shana coordinated my ESA appointment and Justin W. was the technician. Both provided excellent service in ensuring the appointment was completed to my satisfaction. Very glad to our HVAC system in the good hands of Ball!

By LUIS D. on 10/12/17
very nice and expert when it comes to Heating and Air

By SHELLEY C. on 10/10/17
Ball Heating and Air and Service tech Nick provided the most thorough preventive maintenance service I have ever had on a HVAC system. Nick was personable and professional and went through the cleaning and testing the entire system both inside and outside. This se...
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Ball Heating and Air and Service tech Nick provided the most thorough preventive maintenance service I have ever had on a HVAC system. Nick was personable and professional and went through the cleaning and testing the entire system both inside and outside. This service was so thorough that it took 3 hours! The price was very acceptable for the service provided. Highly recommend. Much cheaper to have preventive maintenance then it is to wait until it is broken.
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