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By Greg A. on 01/15/19
Very quick response, they sent Someone within a hour of my call. A second repairman delivered the part needed in a half an hour.

By Dona H. on 01/12/19
Extremely professional.

By Judy B. on 01/10/19
The follow up service had a successful conclusion.

By Christopher M. on 01/09/19
Very good, professional job. He was a courteous worker while here on the job.

By Richard C. on 01/09/19
Ball Heating has always been my team, always happy with the work they do!

By Kristen T. on 01/05/19
Exceptional customer service and friendly, professional technicians. Highly recommend!

By Kristen T. on 12/20/18
Friendly, professional service!

By Larry B. on 12/17/18
I chose Ball to replace the Duct work in my attic not because of the price of installation but because of their reputation and because of personal past experience. The technicians all did a great job as usual and answered all my questions. I highly recommend Ball H...
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I chose Ball to replace the Duct work in my attic not because of the price of installation but because of their reputation and because of personal past experience. The technicians all did a great job as usual and answered all my questions. I highly recommend Ball Heating & Air to take care of all of your AC needs!!!
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By WAYNE S. on 12/12/18
Good reliable service with a friendly and knowledgeable technician that arrives at the scheduled appointment time. I highly recommend their service!

By Henry T. on 12/10/18
Brandon, With Ball Air conditioning, performed semi annual preventive maintenance on my Unit today. He was professional, courteous, and very well trained. I would recommend Ball Heating and Air Conditioning to anyone for new installation. Also,their preventive m...
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Brandon, With Ball Air conditioning, performed semi annual preventive maintenance on my Unit today. He was professional, courteous, and very well trained. I would recommend Ball Heating and Air Conditioning to anyone for new installation. Also,their preventive maintainence program is well above my expectations.
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By OAKMERE K. on 11/29/18
5 stars for Ryan M thank you very much for your help Judy D

By Regina B. on 11/27/18
Mr. R did an awesome job replacing the part we needed fixed so our freeze on would stop leaking. I would highly recommend Allen for any future jobs.

By Richard M. on 11/21/18
An excellent experience. Mike did an awesome job working with me. He answered my many questions about the new AC units, thermostats, and installation. I felt great knowing I had a team of capable and competent people installing my system. The team repaired dam...
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An excellent experience. Mike did an awesome job working with me. He answered my many questions about the new AC units, thermostats, and installation. I felt great knowing I had a team of capable and competent people installing my system. The team repaired damaged wood, installed the systems, setup the thermostats, and thoroughly cleaned up when finished. I'm completely satisfied with the initial consultation, the installation team and final review of how to use the system. Ball has it together!!
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By Alice E. on 11/17/18
I was very satisfied with the service I received. The furnace is working great.

By Jean and Ed Davidson &. on 11/15/18
Balls have been stellar in their service to our heating and air units! We had a deadline to close on the sale of our house when one of our units quit, and they have gone above and beyond to find the problem, resolving it in time to close and to assure the new owner...
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Balls have been stellar in their service to our heating and air units! We had a deadline to close on the sale of our house when one of our units quit, and they have gone above and beyond to find the problem, resolving it in time to close and to assure the new owners will be comfortable in their new home. We recommend them without reservation and appreciate them more than we can say.
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By Ed D. on 11/15/18
Ball H&A has been wonderful to work with. We had a deadline to close the sale on our house, and one of our units quit. Ball’s professional and personable technicians went above and beyond to find and correct the problem in time to close. We appreciate them more than we can say!

By KEITH K. on 11/09/18
Ryan was very knowledgeable and polite and will request him again next year. Very pleased.

By Ian S. on 11/08/18
e fro m Ball has always been outstanding for me over many years, especially in this latest event. I would never hesitate to recommend them to anyone.

By Tom M. on 11/04/18
Jim G. responded to a late evening service call when we were unable to get our heat to come on. In a very short time he discovered that our unit was not getting a signal from the thermostat and diagnosed the problem as the thermostat being wired incorrectly when i...
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Jim G. responded to a late evening service call when we were unable to get our heat to come on. In a very short time he discovered that our unit was not getting a signal from the thermostat and diagnosed the problem as the thermostat being wired incorrectly when installed earlier this summer. Of course, the problem was not discovered until we need heat, and, at night. Jim was very expert in his approach and discussions with me and my wife. GERAT JOB!
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By Tom M. on 11/04/18
On 9/28 of this year, George came to perform my semi-annual maintenance on my heating and air system. Very pleasant young man. However, the day after he was here when I attempted to mow I found that my garden hose had been pulled out into my yard and left there. ...
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On 9/28 of this year, George came to perform my semi-annual maintenance on my heating and air system. Very pleasant young man. However, the day after he was here when I attempted to mow I found that my garden hose had been pulled out into my yard and left there. I also found several cigarette butts in my flower beds and about the house. These minor irritations pale in comparison to what happened later. On 11/2, we had a little chill and my wife asked me to turn on the heat. Only the heat would not come on. I called Ball's late night service and Jim G. 27, came to the rescue. Unfortunately, he found that a thermostat, that I had installed earlier this summer, had been incorrectly wired. MY BAD! However, since this maintenance call was for my winter service, I would have expected that George would have tested the heating capabilities of my unit. Obviously, that did not happen or he would have discovered the incorrect wiring, would have fixed it then and avoided an emergency service call.
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(228) 392-5432

Select any employee to see all their reviews.

Mary M
Customer Service Rep.
Rating:
(20 total reviews)
Jack C
32 Years
Rating:
(17 total reviews)
Richard M
47 Years
Rating:
(15 total reviews)
Justin H
2 Years
Rating:
(14 total reviews)
Mikel M
5 Years
Rating:
(14 total reviews)
Ryan M
Rating:
(10 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Ball Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Ball Heating & Air Conditioning. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
(228) 392-5432
Amanda L has a 5-Star average rating and a total of 53 total reviews
53 total reviews
Amanda spends her weekends near the water, enjoying time with her daughter and their dog, Oscar.
By Jina G. on 08/24/17
I encountered a problem with my air conditioner's blower. I spoke with Amanda, who is always courteous and efficient. Even though it was after hours, she arranged for Brandon C to investigate and resolve this problem. Amanda called to assure me that Brandon was 30 ...
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I encountered a problem with my air conditioner's blower. I spoke with Amanda, who is always courteous and efficient. Even though it was after hours, she arranged for Brandon C to investigate and resolve this problem. Amanda called to assure me that Brandon was 30 minutes away. Brandon arrived punctually and was cordial, knowledgeable and professional. He was able to fix the problem to my satisfaction. The cost was very reasonable.
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By Debora T. on 08/14/17
Joe did an excellent job of planning and communication for the renovations I needed. Will stay with Ball H & A forever!

By Linda K. on 06/30/17
Appreciated a Ball Heating and Air professional coming to my home so quickly. Was good to get air conditioning when I needed it. A part needed to be replaced and Jarred took care of it quickly and explained what he was doing and why.

By Bonnie R. on 06/04/17
I love working with Ball and their employees. Amanda was very polite and professional. Joe took time to make sure everything was done right. I would recommend Ball to everyone. And hope that Joe is my service tech next go round.

By Bonnie R. on 06/04/17
Amanda was polite and professional. Joe took his time to make sure everything was spot on. Took the time to talk to me and answer all my questions. I would recommend Ball to anyone.

By Jason B. on 06/02/17
fast and thorough.

By Larry P. on 06/02/17
The technician was very professional and a dedicated worker. Jared went straight to the equipment and went to work. He brought everything he needed to do the inspection and checks required He worked constantly for almost 4 hours. Very impressed with his work ethic.

By Joe G. on 06/01/17
I have been using Ball Heating & Air for about 4 yrs. Brandon, the tech always gives excellent service. Their entire staff is great.

By GENE W. on 05/31/17
Great service but y'all got the technician wrong. Jim G. serviced our system. He was very thorough with his work and took the time to explain a lot to me. Ball will be our servicing our a/c from now on. Great job Jim!!!

By DAVID P. on 05/25/17
(no comment)

By Kathleen T. on 05/05/17
My hat goes off to Don L who performed a professional, detailed check-up on my unit. He explained everything he did as he did it from beginning to end. He is friendly and presents himself in a professional manner. This is the 2nd time he has been in my home and I ...
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My hat goes off to Don L who performed a professional, detailed check-up on my unit. He explained everything he did as he did it from beginning to end. He is friendly and presents himself in a professional manner. This is the 2nd time he has been in my home and I hope I see him again.
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By Scott T. on 05/05/17
I have used Ball AC and Heating in the past and their professionalism and thourougness in whatever they are doing is unmatched. Amanda worked to schedule the appointment to suit my needs with work and was extremely professional. All there technicians are extremely ...
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I have used Ball AC and Heating in the past and their professionalism and thourougness in whatever they are doing is unmatched. Amanda worked to schedule the appointment to suit my needs with work and was extremely professional. All there technicians are extremely knowledgable, on time, and don't take any shortcuts. This cleaning of my AC and Heat pump with the technician Jared was no exception. I'll be using them for all my AC and Heat needs in the future and have taken their Maintenance contract.
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By Barry B. on 05/04/17
the technicians were very pollite and worked tirelessly to complete the maintenance on both of my AC systems.
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