CALL TO SCHEDULE
(228) 392-5432
By Karen G. on 03/27/18
Roderick H, came out to service our air conditioner. He was very professional and was extremely nice . He took his time and explained at length what needed to be done to repair the unit. He was knowledgeable and answered every question we had. We were beyond happy ...
(View More)
Roderick H, came out to service our air conditioner. He was very professional and was extremely nice . He took his time and explained at length what needed to be done to repair the unit. He was knowledgeable and answered every question we had. We were beyond happy with the service we received. He is an asset to his company.
(View Less)

By Amy R. on 03/27/18
Great experience all around. Strongly recommend this company to anyone.

By John A. on 03/26/18
Ball has been wonderful in serving my needs. I usually get my same technician Allan who is wonderful. I would recommend them to anybody for good and honest professional service.

By Hanifa C. on 03/20/18
Don's knowledge and efficiency are peerless and beyond reproach. He is a professional, no-nonsense technician who knows exactly what he needs to do. He also recommends improvements to my heating and air-conditioning unit to be installed on his next service call. Fo...
(View More)
Don's knowledge and efficiency are peerless and beyond reproach. He is a professional, no-nonsense technician who knows exactly what he needs to do. He also recommends improvements to my heating and air-conditioning unit to be installed on his next service call. For these reasons, I would like no one else but DON to continue servicing my heating and air-conditioning unit. Hanifa Chapura
(View Less)

By HANIFA C. on 03/20/18
SHANA D. is cheerful and polite on the phone, calling on Friday to remind me of our appointment, and notifying me on Monday that the service technician was on his way. I can "see" her smiling face through the phone. DON L. arrived as predicted by Shana. Since Don ...
(View More)
SHANA D. is cheerful and polite on the phone, calling on Friday to remind me of our appointment, and notifying me on Monday that the service technician was on his way. I can "see" her smiling face through the phone. DON L. arrived as predicted by Shana. Since Don has been here before, he went straight to work. He is a no-nonsense type of person; did his job professionally and efficiently. He is a polite young man. He showed me what he did and how he did it, and recommended a "wet switch" to be installed on his next visit, all the while explaining what a "wet switch" is and what it does. His knowledge of the heating and air-conditioning unit was peerless and he has kept us and the system out of trouble between visits. For these reasons, I would like no one else but DON to continue servicing our home's heating and air-conditioning unit. BALL HEATING is lucky to have DON on their team. Thank you, BALL HEATING and, thank you, DON, for all your help. Hanifa Chapura
(View Less)

By Michael G. on 03/16/18
Everything was great, they worked with me to setup a date for installation, the installers arrived at 8 AM and completed the installation by 2PM. Very happy with the installation.

By Janet C. on 03/16/18
Don L did a great job. He explained what he had done on his visit. He was very polite and pleasant. I gave him a 5 star because he was top notch. Also on the way out it was raining, and he was leaving I gave Don L 5 stars because he was top notch. He wa...
(View More)
Don L did a great job. He explained what he had done on his visit. He was very polite and pleasant. I gave him a 5 star because he was top notch. Also on the way out it was raining, and he was leaving I gave Don L 5 stars because he was top notch. He was very thorough. He explained what he had done to my unit. He was pleasant and polite. When finished and as he was leaving it was raining. He took the time to pick up my recycle container which had been left in the street by workers and rolled it up in front of my garage.
(View Less)

By Greg A. on 03/15/18
Very knowledgeable and courteous employees. I had at least 6 different gentlemen diagnose, recommend, and work on the problem with my air conditioner. They did a great job in one day of work.

By Keith M. on 03/13/18
Great job

By Erika J. on 03/12/18
Very reliable and trustworthy when it come down there warranty. Please with the company.....

By Seth C. on 03/09/18
Roderick worked quickly and efficiently. I was very pleased with his work.

By Ferrell A. on 03/06/18
Roderick repaired my problem and even had to do it outside in the rain. Determined the problem was just electrical and got it solved and even made a recommendation that will save me money in the long term. Having the yearly maintenance plan also saved on the di...
(View More)
Roderick repaired my problem and even had to do it outside in the rain. Determined the problem was just electrical and got it solved and even made a recommendation that will save me money in the long term. Having the yearly maintenance plan also saved on the diagnosis/service call. There was no charge. Roderick did an excellent job. Again, many thanks. F. Alman, Gulfport
(View Less)

By melinda b. on 03/03/18
Roderick was prompt, very courteous and made me feel comfortable with his professionalism. He presented me with the options and cost, plus information to help me with decision making. He should be considered asset to the company.

By leo P. on 03/02/18
Did a quick analysis and defined problem. News was not good but he gave honest opinion on next steps to replace unit instead of repairing it.

By Steve J. on 03/02/18
I spoke with Shana several times getting my appointment set. She was very pleasant & professional on each call !

By Steve on 03/02/18
Billy was very courteous & Professional & was well versed in his craft. He did a good job of keeping the house clean & did not leave a mess inside or outside. The thing I was most impressed with in this day in time is I never saw him on his phone!! Most people t...
(View More)
Billy was very courteous & Professional & was well versed in his craft. He did a good job of keeping the house clean & did not leave a mess inside or outside. The thing I was most impressed with in this day in time is I never saw him on his phone!! Most people these days ate stopping to text or call or something & he did nothing but focus on his work. Much appreciate Billy & Ball A/C.
(View Less)

By William M. on 03/02/18
Arrived on time, very polite. Work was done quickly and professionally.

By DAN P. on 03/01/18
Don perform maintenance service on my home central air and heating. Don is a very professional person. He does his job in a timely manner. Don is very knowledgeable and he makes it very easy to understand what he does and any problems he runs into, how to fix them...
(View More)
Don perform maintenance service on my home central air and heating. Don is a very professional person. He does his job in a timely manner. Don is very knowledgeable and he makes it very easy to understand what he does and any problems he runs into, how to fix them. I feel he’s a great asset to this company. Thank you very much for the wonderful job that you.
(View Less)

By Ron M. on 02/27/18
Billy T. came this morning to do our semi-annual system service. He was very professional, through, and worked steadily until he finished the service.

By Dan Warrior S. on 02/26/18
Why do I choose Mr. Jim Green for the help on my American Standard HVAC System with Ball Heating and Air-Conditioning? Jim has a great knowledge and understanding of the system that is very hard to find in today’s work force. A good example will explain that:...
(View More)
Why do I choose Mr. Jim Green for the help on my American Standard HVAC System with Ball Heating and Air-Conditioning? Jim has a great knowledge and understanding of the system that is very hard to find in today’s work force. A good example will explain that: while I am studying to take the EPA Certification test, I had the chance to ask Jim some questions while he was working on my unit. One question stood out for me. Jim, the nameplates are lost and there are NO records for this remote unit at a plant in Wiggins to identify the refrigerant. Told him the unit was powered off long enough to reach the outside ambient temperature of 75 deg. The recorded saturation pressure was 77 psig. Jim asked “Sure it was 77, not 78?” I said “77”. He said the system refrigerant was R-12. Again, Jim has a great knowledge and understanding of the systems he works on. Lastly, Jim has a good temperament toward the customer. Jim, can explain in simply terms to my wife and a more detailed term for me in the time he is at the customer’s location. That is very hard to come by in many trades and fields out in the working world. If I could double his salary and hire him away from Ball I would! I hope you pass along to Jim that we appreciate his work and that he represents the best for Ball Heating and Air-Conditioning. I hope that Ball compensates Jim well because he is WORTH the pay! Dan Warrior Spirit Mohegan 1646 Ball Customer Number 23819, ESA 008796-1
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
(228) 392-5432

Select any employee to see all their reviews.


* Total number of reviews and star-ratings are based on data collected during the time period Ball Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
(228) 392-5432

Customer service is always a top priority at Ball Heating & Air Conditioning. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.