I called Atomic Plumbing to come out to check a possible water leak in pipe by my upstairs bathroom.I have used them once before and was completely satisfied with their superior quality work and great technicians. I could not believe they came same day within a few hours of my call.Justin came to my door with a smile and fixed my issue explaining what he had fixed.Super pleasant and knowledgeable.Justin had given me a great price and did a superb job.Atomic Plumbing will be the answer to all my plumbing needs.Kudos Justin and to everyone at Atomic Plumbing
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I recently had a plumbing issue with a clogged drain in my kitchen and the Delta faucet in my main bath. Atomic sent Justin Duke and Trey out to my home to address the issue. I was so impressed by Justin's knowledge of a clogged drain. After explaining the issue with my drain, he proceeded to do the repairs. He tightened the faucet handle, free of charge as a customer courtesy and then he and Trey continued on to unclog the drain. They did a thorough job. An invoice was sent to my e-mail explaining in detail the work suggested and completed which I found most helpful. I'm very impressed with the professionalism, courtesy, and knowledge of these two techs.
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Ryan and Zach were both courteous and knowledgeable about what they had to do! Ryan informed me of what the job entailed! They both work together and accomplished what should have happened years ago! I would refer them to anyone that asks asks, as reputable plumbers and did a great job cleaning up after the job was done!
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Atomic Plumbing - Jim ****** review 09-16-2019 Atomic Plumbing's Jim ****** showed up during the scheduled maintenance window. We talked about the problem of the clogged pipe, and then he looked at a few things. Then he explained to me what was going, and why. My drainage pipe from the washing machine was smaller than it should have been. I could replace it, and other pipes under the house, or get it snaked out and cleaned out for now. I choose just the snake procedure. He was very thorough and meticulous as he drained the water from my deep sink and then undid the drain plug on the pipe, and proceeded to snake the pipe. Once done, he tested the drainage of the pipe with a full washing machine of water. It passed the test! I was very happy everything went as he said it would. Jim is also a funny guy, as he was working and we talked, he had some stories he told me, that I thought were quite hilarious. Bottom line, I am extremely happy with the job he performed at the price stated. I would not hesitate to recommend Jim, and Atomic plumbing if some one asked me about knowing a good plumber. I know if I have another plumbing problem, I will be calling Atomic Plumbers again. Thanks Jim!
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Although the customer service representatives at Atomic Plumbing stated that a variety of options would be presented during the initial interview, the choices for hot water heater replacement were limited. Only one manufacturer was discussed. Ryan D. is confident, experienced, and clean mechanic. He was timely for both the initial appointment and installation appointment. I believe that changing the elevation of the hot water heater was an unnecessary expense. The pipe runs and exterior vent on the siding of the house look very good and the hot water heater functions to expectations. Ryan D.'s temperature setting seems ideal. The receipt for services does not break down material, labor, permitting. I do like the 10 year warranty on material and labor although the copy of the warranty sent did not arrive. Ryan D. cleaned up after himself, communicated well, and addressed my concerns promptly. It was a quick turn around from phone call to estimate to installation, which is particularly notable since the installation was done on the Friday after Independence Day. UPDATE: Terrific customer service, not mentioned previously, is worth noting as Beverly contacted me about the above. An inspection is in the works. The city allows up to six months for the site survey. I removed the comment that was contrary to that policy. The operations manager has been contacted about the change to the placement of the heater. Beverly knows that the warranty paperwork and welcome letter had been sent. My wife recalls seeing it in the USPS app, but not in our mailbox. It is to be sent via email this week.
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I called Atomic Plumbing to do preventive maintenance (snaking 2 toilet drains) because so many in our building have used them and highly recommended them. Justin D. and Trey were our technicians. Both were excellent: neat. clean, professional, knowledgeable and thorough. We will ask for them again the next time we need plumbing services. Great guys and great customer service!!!
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