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By Chris C. on 03/04/18
Mitch and Alonzo were great!

By John Bell-Irving Jane K. on 03/04/18
We had a very positive and professional experience with Ashton from the first call to the final installation of our new furnace. Andy, (sales) arrived promptly, provide the quote quickly and set things in motion. Tyler K and Mike were two of the most professional p...
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We had a very positive and professional experience with Ashton from the first call to the final installation of our new furnace. Andy, (sales) arrived promptly, provide the quote quickly and set things in motion. Tyler K and Mike were two of the most professional polite service people I have ever dealt with. I would highly recommend Ashton and plan to use them for all my heating and plumbing needs going forward.
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By Mary L. on 03/03/18
Tyler was knowledgeable, respectful and helpful. I will continue to use this service. The annual reminder is really a bonus.

By Mary L. on 03/03/18
Tyler was excellent. He was efficient, helpful with suggestions, knowledgeable, and respectful. He is an asset to your company. Five stars

By Robert S. on 03/03/18
Great service, great people and arrive on time.

By Chris C. on 03/03/18
Mitch and Alonzo were great in educating me about our furnace and heating system. They were patient with a total noobie and communicated clearly and efficiently. Would highly recommend them to anyone needing their furnace serviced.

By Robert S. on 03/02/18
Dave And Ion came over at the time promised. Dave found the leak in my ceiling in the garage repair the toilet seats. Ion extended the caulking around the base of toilet in the ensuite. Mike and Tyler came over shortly and recaulked the stack. Everything was done i...
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Dave And Ion came over at the time promised. Dave found the leak in my ceiling in the garage repair the toilet seats. Ion extended the caulking around the base of toilet in the ensuite. Mike and Tyler came over shortly and recaulked the stack. Everything was done in co-ordinated fashion. Dave, Ion, Mike and Tyler are friendly and caring employees that enjoy doing their job right and it shows in their attitude. It's a pleasure to have Ashton Service Group over to do a plumbing job. I would recommend them highly and continue to do so when I can
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By Sally F. on 03/01/18
Excellent crew, did a great job. all were very skillful and professional from start, first contact, to cleanup job.

By Steadroy M. on 03/01/18
After my initial call about a leaking hot water tank, I was told they can come out the following day. Ten minutes later I got a call saying we have a technician in your area can we send him over. To make along story short. Dave Mortensen came and did a very good job. Thanks Dave.

By Liz S. on 02/28/18
Very happy with the service. Ross was polite, friendly, efficient, and provided good advice on future plumbing needs.

By krista C. on 02/28/18
Dave M and Ion were excellent! Thanks for all your help today.

By Ken L. on 02/27/18
We just had our hot water heater replaced with a Bosch hot water on demand system. Tyler and Alonzo were great to have around for the day. They left my house spotless, did a great installation job and were extremely professional. We have dealt with Ashton for ov...
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We just had our hot water heater replaced with a Bosch hot water on demand system. Tyler and Alonzo were great to have around for the day. They left my house spotless, did a great installation job and were extremely professional. We have dealt with Ashton for over 25 years - both professionally and personally - We would not deal with any other company!! Thanks so much for another great job.
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By Evelyn H. on 02/26/18
My family has used Ashton Service Group for past 5 years. They also have done the wonderful pluming work when I did the kitchen renovation and installed the advanced furnace and tankless water heater for me few years ago. Today at 3am, when I have found out our b...
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My family has used Ashton Service Group for past 5 years. They also have done the wonderful pluming work when I did the kitchen renovation and installed the advanced furnace and tankless water heater for me few years ago. Today at 3am, when I have found out our bathroom toilet tank was cracked and spilled all the water out, and asked the Ashton for help in the early 4am. Then they have sent Ion M., the residential technician to my house in the morning and checked the situation and repaired the pipe reptures as well as replaced a new toilet for me. All such things have been completed almost in 12 hours after the accident. It is a quick response to my emergency call and Ion is a professional and nice guy to do the wonderful job and give me a lot of knowledge about the pipe and toilet as well. I really recommend Ashton and its staff Ion for the plumbing work for your need. Hope the post will be got through.
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By n/a on 02/23/18
Ross was a 10 out of 10!

By Kimberly J. on 02/23/18
Great service by Ross! Very professional, friendly and did a great job! Will be using Ashton again!

By Kate Y. on 02/22/18
The staff at the Ashton Richmond office and Russ, the serviceman, were amazingly helpful. They really made my day with how quick they were to respond to a minor plumbing issue that turned ugly due to pre-existing faulty materials and sloppy installation. It pays to...
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The staff at the Ashton Richmond office and Russ, the serviceman, were amazingly helpful. They really made my day with how quick they were to respond to a minor plumbing issue that turned ugly due to pre-existing faulty materials and sloppy installation. It pays to have professionals do bathroom installs. Russ even pointed out where I can expect a serious future problem so that I can plan for it accordingly.
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By Laurel on 02/20/18
Great experience. The plumber fixed the problem quickly and efficiently. Jason was professional, courteous and knowledgeable.

By Lawrence R. on 02/19/18
Kevin R. was prompt, informative, personable and efficient. Job well done!!

By Charley Y. on 02/19/18
Jeff is the totality of what Ashton Service Group claims, “One call solves it all”. We are very pleased with his visit to our 25 yr old home last February 16, 2018 to discuss options for our broken boiler. He recommended the best worry-free product and instal...
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Jeff is the totality of what Ashton Service Group claims, “One call solves it all”. We are very pleased with his visit to our 25 yr old home last February 16, 2018 to discuss options for our broken boiler. He recommended the best worry-free product and installation for our heating and water supply system. We can tell that he is very knowledgeable in his field of work by the way he answered our many many questions and how he presented the quotation in detail. He also addressed our concern on the water leak in our laundry area. He gave us the best offer for the boiler package that we can not refuse, so we awarded the project to Ashton Service Group after talking to 3 other companies. It is winter and our home has been without heating for over a week since our boiler gave up on us, but soon after Jeff’s visit, we were able to enjoy our home again when he came back in less than half an hour and delivered portable heaters that gave us comfortable sleep after that. That’s what we call service at it’s best-going an extra mile to make clients happy. Much thanks to Wes too, for his patience and professionalism in guiding us over the phone to prevent further damage to our flooring due to the water leak and he did that even before we awarded the contract to Ashton. Thank you to Caryn for listening to my boiler issues and for introducing Jeff to us. Way to go Ashton, you have great people in there!
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By Tom Y. on 02/18/18
Our vitoden 100 w boiler stopped working on Sat afternoon. We try to get some tips from internet first but failed. Then we called a few servicemen. Either we did not get a call back or they are busy. Finally we reached Jeff who was very knowledgeable and advised us...
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Our vitoden 100 w boiler stopped working on Sat afternoon. We try to get some tips from internet first but failed. Then we called a few servicemen. Either we did not get a call back or they are busy. Finally we reached Jeff who was very knowledgeable and advised us to try a few tricks first before heading over. He was very kind to drive through a snow storm late at night. It took more than an hour. He did his job well and ordered replacement parts. Now we join the service membership and have a peace of mind.
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