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By Carina P. on 12/05/18
Dave was very friendly and made the whole procedure feel carefree for me. Thanks!

By Ken W. on 12/04/18
Discovered my furnace quit around 3 in the afternoon. Called the company that installed it and was told no one was available, everyone had gone home for the day. Customer loyalty meant nothing to them. Proceeded to call companies in my area with 24/7 service with n...
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Discovered my furnace quit around 3 in the afternoon. Called the company that installed it and was told no one was available, everyone had gone home for the day. Customer loyalty meant nothing to them. Proceeded to call companies in my area with 24/7 service with no positive results. Meanwhile, my nephew was checking reviews on line and found Ashton Service Group. Steven took my call and realized that a senior *********** has a low tolerance of the cold and said he would express the urgency to his dispatcher. (Coldest night of the year!) Shortly after I received a call from Alan that Xavier would be here in approximately 45 minutes and sure enough he arrived in about 1 hour. He determined the problem but did not have the necessary part on his truck as I have an older style furnace. However, first thing in the morning he called the manufacturer who told him it would take a week to bring in! Still he managed to source the part somewhere else and had the heat up and running before noon. A company is only as good as it's employees ..... Obviously Ashton has chosen well. Thank you Steven, Alan and Xavier for your efforts and professionalism. Well done!
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By Garry S. on 12/04/18
These guys are GREAT!!! Called ahead and confirmed arrival. Took him about 15 min to find the roblem and fix the furnace Use with full confidence

By Carina P. on 12/04/18
Had to get my shower drained cleared after a terrible clog left by previous tenants. Dave came on time, was super friendly and finished his job quite fast. Very satisfied with the service and will definitely book again if needed in the future.

By Mike K. on 12/04/18
Ben Tomson(Technician) arrived right on schedule and took the time to explain the scope of work that needed to be done. I appreciate the level of service and professionalism throughout and I wouldn't hesitate to refer Ben and Ashton Service Group to my friends and clients. Thank you

By Eric T. on 12/03/18
Highly recommended.

By mikealanlee1@gmail.com on 12/03/18
Dave M and Cole B performed our entire house repipe. We had trouble with the water lines in the concrete slab. Both were extremely knowledgeable and efficient. The entire job was finished in 3 days on time.......well they guys stayed late on Friday to make sure ...
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Dave M and Cole B performed our entire house repipe. We had trouble with the water lines in the concrete slab. Both were extremely knowledgeable and efficient. The entire job was finished in 3 days on time.......well they guys stayed late on Friday to make sure the job got done before the weekend so we'd have water service, many thanks! Ashton customer service was very good at keeping us informed of appointments and who was coming to perform the service. They were also able to schedule us in a timely manner. That is why we keep coming back to Ashton. There were a few minor issues the original install that were remedied as soon as possible. Couldn't ask for more. Would not hesitate to recommend for heating or plumbing. Previously we had our furnace installed by them.
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By Susan T. on 11/30/18
Quick and efficient. Lucky enough to get a serviceman on site within a couple of hours, maybe because we're in Richmond. The repair was done very quickly and our serviceman doubles as a salesman in trying to persuade us to sign on to their annual maintenance serv...
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Quick and efficient. Lucky enough to get a serviceman on site within a couple of hours, maybe because we're in Richmond. The repair was done very quickly and our serviceman doubles as a salesman in trying to persuade us to sign on to their annual maintenance service - which, by the way, gives you discount and speedier service should you require it. We're still studying. Charges a bit different from two other major furnace firms - $79 for just coming out (to fix), once diagnosed other charges apply. Seems to be cheaper than some other competitors. Will update review as we go along and get to know them better.
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By Ron T. on 11/30/18
(no comment)

By Jenn on 11/29/18
Made a bad situation a good one. Thsnk you

By Okhshan S. on 11/29/18
As a new homeowner I value transparency that The Ashton Group had given me. From the get-go the rep over the phone was easy and pleasant to speak too, diagnosing what service was best suited and scheduled a plumber at my best convenience. Thats when I had met Mo, w...
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As a new homeowner I value transparency that The Ashton Group had given me. From the get-go the rep over the phone was easy and pleasant to speak too, diagnosing what service was best suited and scheduled a plumber at my best convenience. Thats when I had met Mo, whom was a gem of a person! Super experienced and a problem solved. Mo was able to give sound advise and tips/recommendations and resolved my issue in no time. I shall definitely recommend Ashton in the future.. Thanks Guys!
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By Luciano z. on 11/27/18
It was Sunday morning and Ashton responded immediately saying they could take care of the problem. Kevin did a great job cleaning the sump and cleaning up after himself. The sump is working perfectly. He explained what he did in clear terms and was very professiona...
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It was Sunday morning and Ashton responded immediately saying they could take care of the problem. Kevin did a great job cleaning the sump and cleaning up after himself. The sump is working perfectly. He explained what he did in clear terms and was very professional. I highly recommend their service.
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By Joshua l. on 11/27/18
Mohammed is the best because not only he knows his trade proficiently but he also makes customer happy and satisfied. Please keep up the awesome work!

By Mary-Anne P. on 11/27/18
I was very pleased with the service I received from Mohammad of Ashton Plumbing. He was a fast worker and took the time to explain everything to me. The work was well done and I would highly recommend him

By Rupa D. on 11/27/18
Excellent service by the whole team at Ashton Service.

By Joshua l. on 11/27/18
Mohammed and Riley did a stupendous job and I am most pleased about it. Their work is exceptionally professional and thorough. Apart from their exquisite skills, their personalities are absolutely outstanding and second to none, keep it up!

By Renee B. on 11/26/18
I found the customer service outstanding ... ...every step of of the way. Ending with Dave the technician , trouble shooting , and fixing the problem ...

By Marianne H. on 11/26/18
Ben T and Nick R installed a tankless water heater in our house today. These guys were fantastic - polite, industrious, and efficient. Zero complaints.

By Rita S. on 11/26/18
Good job

By Rupa D. on 11/26/18
I had Dave and Mo come over to my place to change the Hot Water Tank. They were extremely professional, knowledgeable and courteous in their approach. They took their time to explain everything to me, did their job very efficiently and left my place in a clean stat...
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I had Dave and Mo come over to my place to change the Hot Water Tank. They were extremely professional, knowledgeable and courteous in their approach. They took their time to explain everything to me, did their job very efficiently and left my place in a clean state. They offered to check all the plumbing for the entire house, gave invaluable suggestions on what we can do to update and upgrade for efficient working of all the systems. I was very pleased with the quality of their work, their professional attitude and being very accommodating with our requests. I have liked their service so much, that I have requested that I have re-signed my annual contract with Ashton Service group. Thank you Dave and Mo for looking after all our plumbing needs so well!
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