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By Derron S. on 11/20/19
We set up an appointment and nobody ever showed up. I called 2hrs after our scheduled appointment and the dispatcher said she would call the person out in the field that was suppose to come to my property. I never heard back from anybody. Very unprofessional

By Jack Lee S. on 11/14/19
Kenny was our representative and was very polite and knowledgeable about our problem. He answered all our questions and made suggestions on the purchase of our new furnace. We were very pleased with the pricing and can't wait for the new furnace to be installed. ...
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Kenny was our representative and was very polite and knowledgeable about our problem. He answered all our questions and made suggestions on the purchase of our new furnace. We were very pleased with the pricing and can't wait for the new furnace to be installed. We hope the installation goes as well as the sale did.
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By Jack Lee S. on 11/14/19
We had to replace our furnace and Kenny was the representative that came to our house. He was very helpful and courteous. He explained everything in words we could understand! I would use this company again and hope the install goes as well as the sale.

By Nora E. on 11/14/19
Brian came out and did a good job with tune up and installed new filter.

By Thaddaeus C. on 11/13/19
Arco for the win! The technician Bill B. that came out was timely, professional, curteous, thorough, patient and made my family feel taken care of!

By Thaddaeus C. on 11/13/19
Arco for the win! The technician Bill B. that came out was timely, professional, curteous, thorough, patient and made my family feel taken care of!

By Georgia A H. on 11/12/19
Ken did a winter checkup on my furnace. He was efficient and offered advice about the furnace. When you have a trained specialist from Arco you feel assured you're in good hands.

By Shauna L. on 11/11/19
no comment

By Gregg P. on 11/11/19
Henry was very helpful and did a great job. He even had the area cleaned up when I came down to inspect when he had finished. He answered my maintenance questions and even looked at my other utilities for me. I plan to call Arco for additional services in the future.

By Gregg P. on 11/11/19
Henry did a great job and was very helpful with maintenance suggestions and answering other questions I had about my utilities. I have kept his card and plan to call when the a/c system needs updating or replaced next spring.

By Stephanie B. on 11/09/19
Derek was the technician who came to our house, and he wasn’t listed. I had trouble logging in to my Google account.

By yvonne b. on 11/09/19
Per my annual maintenance agreement I received a free clean and check. William Byers serviced my furnace and provided efficient and quick service. Also, instructed me on how to program my thermostat. Good service!

By Rich K. on 11/07/19
Bill B. did a great job of making sure my furnace was ready for this coming winter. He answered "all" of my questions. I will definitely ask for him this coming spring when my AC needs checked for summer readiness.

By George R. on 11/07/19
Excellent Service, Kenny was very professional.

By Dominic M. on 11/02/19
Kenny was great. No heat. Got the motor and came back the same day. We’re asking for Kenny from now on.

By Ken S. on 11/02/19
Called before arriving, did outstanding job. Will use again in the spring.

By Robert H. on 11/01/19
Thank you, Rob, for taking the time to rate your experience. We appreciate your 4 stars and welcome any suggestions on what we can do to improve our services. Thank you for choosing Arco and letting us know how we're doing.

By Rochelle H. on 11/01/19
Dion is the best! Super nice guy - very diligent and skilled worker - was a pleasure to have him install our new furnace, air conditioner and hot water tank. Thanks again Dion!

By Wendy S. on 10/30/19
Anthony was awesome! Initially had him out for a furnace tune up several months ago, but at the time was not ready to purchase a air conditioner, or furnace unit. I knew that when I was ready that I would call him. He was extremely nice and very knowledgeable....
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Anthony was awesome! Initially had him out for a furnace tune up several months ago, but at the time was not ready to purchase a air conditioner, or furnace unit. I knew that when I was ready that I would call him. He was extremely nice and very knowledgeable. He was able to answer all question that I had and made sure I understood everything. I will recommend Anthony to anyone looking for a new furnace and or air conditioning unit.
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By Daniel M. on 10/30/19
I posted my review in two places.
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(216) 220-2566

Select any employee to see all their reviews.

Henry M
1 Year
Rating:
205 total reviews!
Kenny C
Rating:
136 total reviews!
Office T
Customer Service Rep.
Rating:
(30 total reviews)
Rebecca
Customer Service Rep.
Rating:
(12 total reviews)
Brian H
Rating:
(105 total reviews)
Justin M
Rating:
(97 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Arco Comfort Air, LLC has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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