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By Sabrina A. on 01/09/19
Trevor was awesome! He knew what he was doing and went over everything if detail!

By Amanda B. on 01/08/19
Alex T is a furnace genius. When my Carrier furnace stopped blowing warm air on a cold day in January, Alex saved the day. In the evening over the phone, he talked me through performing several tests myself, all while remaining extremely patient, thoughtful, and fr...
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Alex T is a furnace genius. When my Carrier furnace stopped blowing warm air on a cold day in January, Alex saved the day. In the evening over the phone, he talked me through performing several tests myself, all while remaining extremely patient, thoughtful, and friendly. And then right when we were about to give up and schedule an in-home appointment — his final idea worked! The motor started running again and the pilot light came on. I can’t thank you enough for saving me time and money, Alex! I’ll definitely call Aquarius next time an issue comes up — and a tune-up before that. You gained a loyal customer today.
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By John & Lou Ann K. on 01/04/19
Very professional, knowledgeable and friendly

By Doug N. on 01/01/19
Professional and willing to adjust their schedule to work with you

By Kathryn B. on 12/28/18
Travis is excellent service tech. He was polite, punctual and kept us well informed. He explained everything and had a great sense of humor! Than you!

By Susan D. on 12/20/18
The service from Aquarius Home Services is excellent. We had Trevor replace our reverse osmosis filters and he was very thorough and efficient in his work. He explained what he was doing to check the systems and how the filters work. We love our Kinetico system and...
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The service from Aquarius Home Services is excellent. We had Trevor replace our reverse osmosis filters and he was very thorough and efficient in his work. He explained what he was doing to check the systems and how the filters work. We love our Kinetico system and appreciate the quality of their service techs!
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By Victor S. on 12/18/18
Travor S was here yesterday to test our water and also to make sure the Kenetico was functioning properly and to check the water level in the brine, it was fine but our filter needed changing. He checked everything and took care of putting a new filter in. Great ...
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Travor S was here yesterday to test our water and also to make sure the Kenetico was functioning properly and to check the water level in the brine, it was fine but our filter needed changing. He checked everything and took care of putting a new filter in. Great job and we like Trevor stopping as he is always friendly and knows his the business. Thanks so much Trevor. We love our system too. Vic Stanchfield
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By Cosy W. on 12/18/18
I am totally & completely satsfied with Trevor & the service he gave.

By Cosy W. on 12/17/18
Travis called & confirmed my service appt. & time. He arrived on time, was very polite, clean, neat & explained what he was going to check on my softener. He had it fixed quickly & I am very happy with his quality of service. I will highly recommend your Bemidji, M...
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Travis called & confirmed my service appt. & time. He arrived on time, was very polite, clean, neat & explained what he was going to check on my softener. He had it fixed quickly & I am very happy with his quality of service. I will highly recommend your Bemidji, MN service dept. Thank you!!
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By Julie O. on 12/17/18
The service representative was friendly and very helpful! Identified a leak under my sink not related to their equipment. Trevor was considerate and made sure all my questions were answered.

By Charles C. on 12/17/18
Wade is technically competent, courteously explains what he does and options. A professional.

By Megan S. on 12/14/18
Cory was incredibly helpful, kind and thoughtful. It is obvious that he is knowledgeable about his work and takes pride in a job well done, from his preparedness in anticipating our water needs to Going the extra mile in clearly explaining our system and how it wo...
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Cory was incredibly helpful, kind and thoughtful. It is obvious that he is knowledgeable about his work and takes pride in a job well done, from his preparedness in anticipating our water needs to Going the extra mile in clearly explaining our system and how it works. He gave us all of our options for fixing problems, explained the pros and cons of each solution, and didn’t pressure us to choose one option over another. We truly value his integrity and honesty in his work and hope that we’ll see Cory again when our softener and RO systems are serviced.
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By Megan S. on 12/12/18
Cory was fantastic! He was friendly, cheerful, and had anticipated what we would need and had it in the truck so he could grab it if necessary. Cory clearly explained what was going on with our water softener and reverse osmosis system, gave me all the options to...
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Cory was fantastic! He was friendly, cheerful, and had anticipated what we would need and had it in the truck so he could grab it if necessary. Cory clearly explained what was going on with our water softener and reverse osmosis system, gave me all the options to solve our water problems, and was upfront with all the pricing and payment choices. He made sure I understood everything, showed me exactly how everything worked and even talked with my husband on the phone to explain things to him as well. He went above and beyond his responsibilities to provide quality service at an affordable rate.
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By Judy H. on 12/04/18
Trevor came to my home to give my system it's six-month check up. He was friendly, courteous, and knowledgeable. His explanations of the "whys and wherefores" regarding the operation of my system, were in terms I could understand. Thank you for your help.

By Heather S. on 11/30/18
Trevor was very helpful and professional. I went to the office to get a new filter, but the office secretary was gone for lunch and had closed the office during that time. I noticed a service truck with someone in it sitting off to the side of the building so I wen...
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Trevor was very helpful and professional. I went to the office to get a new filter, but the office secretary was gone for lunch and had closed the office during that time. I noticed a service truck with someone in it sitting off to the side of the building so I went up to the truck and it was Trevor. He was immediately willing to help. He even looked up my history with Aquarius and noticed that one of the parts we had on our system was needing to be changed out so he immediately follwed me home and changed out the part. It was great to have immediate service like that. He was very knowledgeable and explained everything that he was doing. I appreciate what he did to help me out.
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By Heather S. on 11/29/18
Trevor was very helpful and professional. I went to the office to get a new filter, but the office secretary was gone for lunch and had closed the office during that time. I noticed a service truck with someone in it sitting off to the side of the building so I wen...
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Trevor was very helpful and professional. I went to the office to get a new filter, but the office secretary was gone for lunch and had closed the office during that time. I noticed a service truck with someone in it sitting off to the side of the building so I went up to the truck and it was Trevor. He was immediately willing to help. He even looked up my history with Aquarius and noticed that one of the parts we had on our system was needing to be changed out so he immediately follwed me home and changed out the part. It was great to have immediate service like that. He was very knowledgeable and explained everything that he was doing. I appreciate what he did to help me out.
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By Heather S. on 11/29/18
Trevor was very helpful and professional. I went to the office to get a new filter, but the office secretary was gone for lunch and had closed the office during that time. I noticed a service truck with someone in it sitting off to the side of the building so I wen...
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Trevor was very helpful and professional. I went to the office to get a new filter, but the office secretary was gone for lunch and had closed the office during that time. I noticed a service truck with someone in it sitting off to the side of the building so I went up to the truck and it was Trevor. He was immediately willing to help. He even looked up my history with Aquarius and noticed that one of the parts we had on our system was needing to be changed out so he immediately follwed me home and changed out the part. It was great to have immediate service like that. He was very knowledgeable and explained everything that he was doing. I appreciate what he did to help me out.
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By Amanda B. on 11/20/18
Travis came out for a service call on our sump pump that was running quite a bit. He was on time, very friendly and answered all the questions I had about possibly upgrading the system as well as some other questions I had about the home's plumbing since I had jus...
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Travis came out for a service call on our sump pump that was running quite a bit. He was on time, very friendly and answered all the questions I had about possibly upgrading the system as well as some other questions I had about the home's plumbing since I had just moved in. He was a great first impression to Aquarius, and was a pleasure to work with.
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By Amanda B. on 11/20/18
Cory installed a new sump pump and battery back up system for us in record time! He was so accommodating, answered all of our questions did an amazing job on the install.

By Brenda S. on 11/19/18
Trevor was amazing and he even brought his own rug! He wore shoe covers too! He was VERY knowledgeable and explained everything quite well. A very professional young man!!
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Select any employee to see all their reviews.

Mike T
Rating:
(73 total reviews)
Bryan M
Rating:
(72 total reviews)
Craig O
4 Years
Rating:
(60 total reviews)
Mike C
5 Years
Rating:
(57 total reviews)
Noah B
Rating:
(56 total reviews)
Bobbie O
Rating:
(41 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Aquarius Home Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Wade W has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
201 total reviews
With five children, one grandchild, three dogs and seven cats, there is no down time in Wade's life. Family is #1 and then followed by the outdoors and a good steak or burger.
By Sharilyn and Craig W. on 09/26/17

By Dave and Lorri H. on 09/24/17
Becky was very helpful in finding a time for Wade to meet with us. Wade was very helpful in diagnosing our system and determining that is was working fine. It's at a cabin and we use less water than at home, so the system runs less frequently, but was working fin...
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Becky was very helpful in finding a time for Wade to meet with us. Wade was very helpful in diagnosing our system and determining that is was working fine. It's at a cabin and we use less water than at home, so the system runs less frequently, but was working fine. He answered several questions and was very helpful. Wade also said we could call him with follow-up questions if we had any.
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By Wayne and Linda S. on 09/21/17
the initial salesman spent a good deal of time to explain the system and how it would be put in. he said he would communicate with the tech to make sure it got done just that way. we have a very small space and the set up was sort of complicated. the tech did no...
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the initial salesman spent a good deal of time to explain the system and how it would be put in. he said he would communicate with the tech to make sure it got done just that way. we have a very small space and the set up was sort of complicated. the tech did not do what the salesman said would be done and it was a very unsatisfactory result. it took several phone calls and trips to get it done corectly. this also meant having a plumber come a few times but no one seemed to be in agreement. we finally thought we were all set . the secretary called and said the tech would show up with his truck and tools and it would be complted. the tech showed up without his truck or tools and didnt know when we could get on his schedule because he was too busy. i was able to talk with erin from corporate. she listened very well and got things set up. this time the tech showed up and the job got done correctly. erin and i had discussed that i didnt feel we should have to pay more because of our inconvenience and disatisfaction. she stated that since the set up was moved outside we needed more piping and 90 degree elbowe and brass ball valves. erin said we would have to pay for that but she would include a few extra filters. we didnt get extra filters but 2 bags of salt. dont know if that was fair
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By Richard and Bobbie G. on 09/08/17
the technician was very proffesioal plus personable I would not hesitate to recommend him to anyone.

By Steve and Jennie K. on 08/31/17
(no comment)

By Todd K. on 08/26/17
Wade did a tremendous job and in the process taught me more about the system than I knew before...he was courteous, knowledgeable, efficient and neat and showed respect for our property at all times. Easily a Five Star employee! Thanks Wade!

By Connie F. on 08/24/17
I've had a Kinetico water softener for many years now and love it. Service is always top-notch with Wade as my technician.....professional, friendly, answers questions and never leaves a mess. Prices are always reasonable and I have always had prompt service. My wa...
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I've had a Kinetico water softener for many years now and love it. Service is always top-notch with Wade as my technician.....professional, friendly, answers questions and never leaves a mess. Prices are always reasonable and I have always had prompt service. My water has never been better.
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By Al and Nancy M. on 08/24/17
very professional

By John C. on 08/24/17
Excellent service, advice and professionalism

By Carol M. on 07/14/17
Service was very good. Waiting to hear what has been decided about the salt usage at this house.

By Mary Kay L. on 06/30/17
Service in the office with Julie and at home for service with Wade and Aaron was excellent. Julie found the first possible date for us and Wade and Aaron arrived exactly on time. All three were friendly and helpful and made us feel as if they were genuinely concern...
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Service in the office with Julie and at home for service with Wade and Aaron was excellent. Julie found the first possible date for us and Wade and Aaron arrived exactly on time. All three were friendly and helpful and made us feel as if they were genuinely concerned with serving us well. Repairs were made and a service contract was signed. Wade did not push the most expensive plan, but rather suggested one that fits our needs best. As a retired teacher, I would definitely give them an A.
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By Greg and Lynn L. on 06/25/17
Fast, accommodating, friendly, knowledgeable, professional service. Appreciated the extra effort to resolve our issue which resulted in a new system in a quick turnaround time. Thanks Wade!

By Ron and Ann M. on 06/21/17
The guys are always courteous and friendly and good at explaining what they have done for us. Thank you!!!!!!!!!

By Ron and Ann M. on 06/21/17

By Connie F. on 06/17/17
I've had Wade service my water softener units in the past and have always found him to be efficient, professional, friendly, knowledgeable, always wears the "booties" over his shoes (much appreciated!) and always cleans up any mess he might have made. I've always b...
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I've had Wade service my water softener units in the past and have always found him to be efficient, professional, friendly, knowledgeable, always wears the "booties" over his shoes (much appreciated!) and always cleans up any mess he might have made. I've always been very happy with Kinetico's service.
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By Connie F. on 06/16/17
Wade and the young man who was with him did a great job. They replaced a filter on my drinking water system and checked out my water softener unit. They were professional, did it in a timely manner and I loved that they wore "booties" over their shoes as we have very sandy soil.

By Karla F. on 06/15/17
Kinetico, Siren Wisconsin Office, Service Lead Wade W. and Water Specialist Kevan A. assisted me with advice of purchasing used equipment, upgrading and installation of that equipment into a local church. Their sincere advice was invaluable. They, knowingly wou...
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Kinetico, Siren Wisconsin Office, Service Lead Wade W. and Water Specialist Kevan A. assisted me with advice of purchasing used equipment, upgrading and installation of that equipment into a local church. Their sincere advice was invaluable. They, knowingly would lose revenue with their assistance. They selflessly guided and directed me with these purchases. The church trustees were working with a limited budget. We ended up with two working softeners and two K5s. At the risk of sounding overly sentimental, the trustees and I were extremely grateful for what the Siren folks did. Without reservation I would advise anyone to contact this office. They will not take advantage of you!!! Sincerely Glen F.
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By Jeanne L. on 06/14/17
I am extremely pleased with your company in the service provided along with the kind service people you employ. I wish all companies would have respect and trust as yours does.

By Jeanne L. on 06/13/17
I had Wade from Aquarius Home Services come to service my water system. I am totally overwhelmed by the kindness & knowledge of the staff from Aquarius Home Service. Each & every time they have been here from sales, installation and service everyone has been so hel...
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I had Wade from Aquarius Home Services come to service my water system. I am totally overwhelmed by the kindness & knowledge of the staff from Aquarius Home Service. Each & every time they have been here from sales, installation and service everyone has been so helpful & knowledgeable. I couldn't ask for a better team of people. I will never regret getting the whole system from them. Everyone should consider this company for anything, plumbing, heating & air conditioning to sump pumps. They do it all. Way to go Aquarius HomevServices!
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By Mike and Ann M. on 05/29/17
As always, the service that I received from Aquarius was great. My system was up and running in a matter of minutes. However, due to my own inadequacies in plumbing, I had some issues and Wade and his protégé were quick to assist in making everything right. T...
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As always, the service that I received from Aquarius was great. My system was up and running in a matter of minutes. However, due to my own inadequacies in plumbing, I had some issues and Wade and his protégé were quick to assist in making everything right. Their help really made the day. To top it off, they even removed my old equipment from my property. Customer service like this is extremely rare these days. Thank you Wade and Aquarius Home Services for your commitment to top line customer service.
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