CALL TO SCHEDULE
440-526-2905
By June Sameraro c/o John R. on 02/14/20
Thank you, my 99 y/o mother was very pleased with the service you provided. You are now her official plumber!*****

By J L. on 02/12/20
Approved Plumbing provided prompt, efficient, effective, courteous service. Slow bathroom drain was cleared. Clean up was excellent. The $300.00 charge for 30 minutes of work seemed a little high but expertise and proper tools are not inexpensive.

By David g. on 02/07/20
Very impressed with the service - Carl was amazing, thanks Like

By Larry & Nancy S. on 02/07/20
Russ and John were very professional and helpful. best

By Valerie C. on 02/06/20
Professional. Competent. Friendly. Reliable.

By Joe P. on 01/31/20
Approved Plumbing came to fix our broken Moen shower faucet within a few hours after reporting the problem to them. Carl & his intern were very helpful, quick, knowledgeable. They also addressed a few other minor plumbing issues we had. Thank you.

By Meggan R. on 01/31/20
Approved Plumbing Co. has always done excellent work for me. On this most recent service call, Technician Russ *** and Nick installed a new kitchen faucet to remedy a lack of hot water to my old faucet. Both gentlemen were knowledgeable, prompt, polite, and extreme...
(View More)
Approved Plumbing Co. has always done excellent work for me. On this most recent service call, Technician Russ *** and Nick installed a new kitchen faucet to remedy a lack of hot water to my old faucet. Both gentlemen were knowledgeable, prompt, polite, and extremely professional. They completed the work successfully and provided me with all of the information I will need going forward. I would not hesitate to have them back for any plumbing issues in the future.
(View Less)

By Alice W. on 01/29/20
Russ and Nick ran into some unexpected problems with my old plumbing, but they stuck with it and did a great job. It was the second time I've called Approved; they're always on time and very clean. I certainly would call them again if needed.

By Mark O. on 01/24/20
Russ was a true professional! Took time to diagnose the issues, offered solutions for issues, and told me how much it would cost up front. Pleasure dealing with Approved as always.

By Mark O. on 01/24/20
Russ was a true professional! Took time to diagnose the issues, offered solutions for issues, and told me how much it would cost up front. Pleasure dealing with Approved as always.

By Mike O. on 01/23/20
no comment

By Dan L. on 01/21/20
We own a few rental properties in the area and Approved Plumbing is the only company we use. They are professional, knowledgable, and quick to respond. We've used them for everything from replacing pipes and plumbing systems in century homes, to installing all our ...
(View More)
We own a few rental properties in the area and Approved Plumbing is the only company we use. They are professional, knowledgable, and quick to respond. We've used them for everything from replacing pipes and plumbing systems in century homes, to installing all our plumbing in a new construction project. Mike, Luke, Jeff, and Russ are GREAT. They can always diagnose the problem and we know once its completed it will last for quite some time. Can not recommend this company enough!
(View Less)

By Anna M. on 01/20/20
Russ and Nick arrived on time. They covered their boots to avoid tracking dirt into the house. They introduced themselves with a smile. They got right to work troubleshooting our plumbing issue. Once they determined the issue they wrote us a quote to fix the proble...
(View More)
Russ and Nick arrived on time. They covered their boots to avoid tracking dirt into the house. They introduced themselves with a smile. They got right to work troubleshooting our plumbing issue. Once they determined the issue they wrote us a quote to fix the problem. They told us the quote and gave us alternative solutions that may be more affordable for our particular problem. We appreciated their honesty. They have earned our trust and we will recommend them to friends..
(View Less)

By Anna M. on 01/20/20
Russ B. arrived to assess a problem with a sink disposal apparatus. He attempted to get it going, but it was permanently seized. He replaced the device speedily. Russ patiently explained problems associated with these devices. Costs for the repair were clearly e...
(View More)
Russ B. arrived to assess a problem with a sink disposal apparatus. He attempted to get it going, but it was permanently seized. He replaced the device speedily. Russ patiently explained problems associated with these devices. Costs for the repair were clearly explained to us before he started the work, as well as other options. He was friendly and clearly expert in assessing our situation. Laura handled our appointment on my first call, and confirmed it the day before, and the morning of. Very professional team and company. This was our third experience with Approved and we approve and recommend.
(View Less)

By Mandi F. on 01/17/20
Thanks

By Robert E. on 01/16/20
I had a broken hot water heater. I first spoke with Laura who was courteous and professional. The appointment was scheduled right away and she informed me of who was coming and when. Luke came on time and was also very courteous and professional. He gave me a quote...
(View More)
I had a broken hot water heater. I first spoke with Laura who was courteous and professional. The appointment was scheduled right away and she informed me of who was coming and when. Luke came on time and was also very courteous and professional. He gave me a quote for the replacement and was able to complete it right way. Other technicians assisted. The work was completed. All was done in a neat and orderly way. I would recommend Approved Plumbing to others. Robert E - Brecksville OH
(View Less)

By Larsen, D. on 01/14/20
We own a few rental properties in the area and Approved Plumbing is the only company we use. They are professional, knowledgable, and quick to respond. We've used them for everything from replacing pipes and plumbing systems in century homes, to installing all our ...
(View More)
We own a few rental properties in the area and Approved Plumbing is the only company we use. They are professional, knowledgable, and quick to respond. We've used them for everything from replacing pipes and plumbing systems in century homes, to installing all our plumbing in a new construction project. Mike, Luke, Jeff, and Russ are GREAT. They can always diagnose the problem and we know once its completed it will last for quite some time. Can not recommend this company enough!
(View Less)

By Kim K. on 01/14/20
Luke arrived to help my first technician finish a job that grew as we realized the issue was more than just a toilet repair. He showed up as quickly as possible with extra equipment and immediately got to work with Russ. The two of them finished the job efficiently...
(View More)
Luke arrived to help my first technician finish a job that grew as we realized the issue was more than just a toilet repair. He showed up as quickly as possible with extra equipment and immediately got to work with Russ. The two of them finished the job efficiently and cleaned up perfectly when they finished. Luke was very good at explaining different options and how/why each choice would help.
(View Less)

By Kim K. on 01/14/20
Russ F came to my house expecting to auger w toilet...7 hours later, they had my main line out of the house cleared of tree roots. Let’s just say neither of our days went as planned but Russ did all he could to start with the smallest potential issue and work his...
(View More)
Russ F came to my house expecting to auger w toilet...7 hours later, they had my main line out of the house cleared of tree roots. Let’s just say neither of our days went as planned but Russ did all he could to start with the smallest potential issue and work his way up only if needed. He was patient, explained things well, and didn’t pressure any decisions. He worked diligently the entire time, and when done, the house was as neat as it was before he Began work. I recommend this service and technician to anyone who needs plumbing work.
(View Less)

By Weber, J. on 01/13/20
Very Good
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
440-526-2905

Select any employee to see all their reviews.

Carl C
16 Years
Rating:
227 total reviews!
Luke M
4 Years
Rating:
166 total reviews!
Sharon R
Customer Service Rep.
23 Years
Rating:
(259 total reviews)
Laura G
Customer Service Rep.
3 Years
Rating:
(178 total reviews)
Russ F
4 Years
Rating:
(143 total reviews)
Mike R
29 Years
Rating:
(121 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Approved Plumbing Co. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
440-526-2905

Customer service is always a top priority at Approved Plumbing Co.. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
440-526-2905
Russ F has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
143 total reviews
I have been in the construction trade for over 25 years. I started out at a lumber yard and eventually ran my own small remodeling company. I have been married for 25 years and have two children. I enjoy family dinners, spending time with the family, the outdoors, and sports.
By June Sameraro c/o John R. on 02/14/20
Thank you, my 99 y/o mother was very pleased with the service you provided. You are now her official plumber!*****

By Meggan R. on 01/31/20
Approved Plumbing Co. has always done excellent work for me. On this most recent service call, Technician Russ *** and Nick installed a new kitchen faucet to remedy a lack of hot water to my old faucet. Both gentlemen were knowledgeable, prompt, polite, and extreme...
(View More)
Approved Plumbing Co. has always done excellent work for me. On this most recent service call, Technician Russ *** and Nick installed a new kitchen faucet to remedy a lack of hot water to my old faucet. Both gentlemen were knowledgeable, prompt, polite, and extremely professional. They completed the work successfully and provided me with all of the information I will need going forward. I would not hesitate to have them back for any plumbing issues in the future.
(View Less)

By Alice W. on 01/29/20
Russ and Nick ran into some unexpected problems with my old plumbing, but they stuck with it and did a great job. It was the second time I've called Approved; they're always on time and very clean. I certainly would call them again if needed.

By Mark O. on 01/24/20
Russ was a true professional! Took time to diagnose the issues, offered solutions for issues, and told me how much it would cost up front. Pleasure dealing with Approved as always.

By Dan L. on 01/21/20
We own a few rental properties in the area and Approved Plumbing is the only company we use. They are professional, knowledgable, and quick to respond. We've used them for everything from replacing pipes and plumbing systems in century homes, to installing all our ...
(View More)
We own a few rental properties in the area and Approved Plumbing is the only company we use. They are professional, knowledgable, and quick to respond. We've used them for everything from replacing pipes and plumbing systems in century homes, to installing all our plumbing in a new construction project. Mike, Luke, Jeff, and Russ are GREAT. They can always diagnose the problem and we know once its completed it will last for quite some time. Can not recommend this company enough!
(View Less)

By Anna M. on 01/20/20
Russ and Nick arrived on time. They covered their boots to avoid tracking dirt into the house. They introduced themselves with a smile. They got right to work troubleshooting our plumbing issue. Once they determined the issue they wrote us a quote to fix the proble...
(View More)
Russ and Nick arrived on time. They covered their boots to avoid tracking dirt into the house. They introduced themselves with a smile. They got right to work troubleshooting our plumbing issue. Once they determined the issue they wrote us a quote to fix the problem. They told us the quote and gave us alternative solutions that may be more affordable for our particular problem. We appreciated their honesty. They have earned our trust and we will recommend them to friends..
(View Less)

By Anna M. on 01/20/20
Russ B. arrived to assess a problem with a sink disposal apparatus. He attempted to get it going, but it was permanently seized. He replaced the device speedily. Russ patiently explained problems associated with these devices. Costs for the repair were clearly e...
(View More)
Russ B. arrived to assess a problem with a sink disposal apparatus. He attempted to get it going, but it was permanently seized. He replaced the device speedily. Russ patiently explained problems associated with these devices. Costs for the repair were clearly explained to us before he started the work, as well as other options. He was friendly and clearly expert in assessing our situation. Laura handled our appointment on my first call, and confirmed it the day before, and the morning of. Very professional team and company. This was our third experience with Approved and we approve and recommend.
(View Less)

By Kim K. on 01/14/20
Russ F came to my house expecting to auger w toilet...7 hours later, they had my main line out of the house cleared of tree roots. Let’s just say neither of our days went as planned but Russ did all he could to start with the smallest potential issue and work his...
(View More)
Russ F came to my house expecting to auger w toilet...7 hours later, they had my main line out of the house cleared of tree roots. Let’s just say neither of our days went as planned but Russ did all he could to start with the smallest potential issue and work his way up only if needed. He was patient, explained things well, and didn’t pressure any decisions. He worked diligently the entire time, and when done, the house was as neat as it was before he Began work. I recommend this service and technician to anyone who needs plumbing work.
(View Less)

By George R. on 01/07/20
We have been dealing with Approved Plumbing for 30 years. Everyone is very friendly, helpful and they do fantastic work. Russ came out this morning to fix 2 problems and we always enjoy seeing him. He is such an honest guy and his work is impeccable. Thank you, once again!

By Charles W. on 12/17/19
The whole team is great. Russ F., Russ B.,Nick,Luke were terrific to work with. They are professional, knowledgeable and honest.The office team of Laura and Sharon are always efficient and helpful.Thank you Approved Plumbing!

By Sue & Paul V. on 12/17/19
Complete satisfaction. Easy to set up an appointment. Technicians prompt, courteous, and efficient. So glad they handled our water heater emergency* ***

By Neil E. on 12/13/19
Got a tub drain fixed this week. The guys were professional and managed to complete the task even though our cats offered their usual somewhat offensive atmosphere

By Bruce B. on 12/02/19
Sharon, at the office was courteous and accommodating when I called. Even though I made the original appointment for a later day, she checked back with me to see if someone could come out the day I called, since one of their associates finished a job sooner than ex...
(View More)
Sharon, at the office was courteous and accommodating when I called. Even though I made the original appointment for a later day, she checked back with me to see if someone could come out the day I called, since one of their associates finished a job sooner than expected. Russ **** the Service Technician, was polite. He was sure to avoid any mess and protect everything. The work was done on a marble sink with quite expensive faucets. Russ was the most knowledgeable, informative, efficient and effective of any plumbers (4) I have used over the years. I recommend them and would use them again. In the past I had projects using **** and ****** faucets. Both of their Customer Service departments were most helpful. They helped me diagnose the problems. I ordered the parts ahead of the projects, which I assume saved me money. I did the same this time and suggest one do the same.
(View Less)

By Bruce B. on 11/25/19
Sharon, at the office was courteous and accommodating when I called. Even though I made the original appointment for a later day, she checked back with me to see if someone could come out the day I called, since one of their associates finished a job sooner than ex...
(View More)
Sharon, at the office was courteous and accommodating when I called. Even though I made the original appointment for a later day, she checked back with me to see if someone could come out the day I called, since one of their associates finished a job sooner than expected. Russ **** the Service Technician, was polite. He was sure to avoid any mess and protect everything. The work was done on a marble sink with quite expensive faucets. Russ was the most knowledgeable, informative, efficient and effective of any plumbers (4) I have used over the years. I recommend them and would use them again. In the past I had projects using **** and ****** faucets. Both of their Customer Service departments were most helpful. They helped me diagnose the problems. I ordered the parts ahead of the projects, which I assume saved me money. I did the same this time and suggest one do the same.
(View Less)

By Donna H. on 09/18/19
Russ Fox - excellent service technician. Great company and customer service.

By Frank D. on 09/01/19
Laura was cordial & helpful, very professional. Russ did a thorough analysis of our unique & complex water quality problem. His best suggestion was don't drink the water & get it analyzed ASAP. We contacted Parma Hts Water at the reservoir from info given by PH ...
(View More)
Laura was cordial & helpful, very professional. Russ did a thorough analysis of our unique & complex water quality problem. His best suggestion was don't drink the water & get it analyzed ASAP. We contacted Parma Hts Water at the reservoir from info given by PH city hall. They came out next day & agreed that water contained sediment etc. in our home causing many annoying problems - - clogged shower & faucet filters, dirt rings in toilets. They flushed lines at the end of our cul de sac and also in house. They also found other issues with the water lines on exterior street which led to stagnant water being sent into our home. The sediment contained iron from water pipes in street. Thanks to Russ this problem was solved. I can't give anyone a higher rating than I give his knowledge. It affirms the importance of having clean pure water for drinking, cooking, showering etc. Approved gets an excellent AAA rating.
(View Less)

By Greg B. on 08/30/19
We would highly recommend Approved Plumbing to our friends and family. Russ is a real asset. No question went unanswered and he was very knowledgeable.

By Joe B. on 08/29/19
Approved Plumbing offered great service and Russ Fox the service tech was outstanding. We will recommend Approved Plumbing to all of our friends. They are the best!!!

By Louise G. on 07/06/19
Russ wss pleasant, knowledgeable and competent. I felt very comfortable with him, confident in his work, and appreciated his attention to detail and commitment to quality. John assisted Russ and also was very courteous, knowledgeable and capable. It's clear that b...
(View More)
Russ wss pleasant, knowledgeable and competent. I felt very comfortable with him, confident in his work, and appreciated his attention to detail and commitment to quality. John assisted Russ and also was very courteous, knowledgeable and capable. It's clear that both men have a lot of experience and I trusted their advice. They were also very patient with my questions. Everyone at Approved Plumbing impressed me Jeff was honest about the best course for me to take with a malfunctioning dishwasher and gave me the name of a great appliance repair man. That's why I called Approved back when I knew I needed a plumber for a different job. Sharon was so friendly every time I talked with her, and her follow-up was excellent.
(View Less)

By Louise G. on 07/06/19
Russ wss pleasant, knowledgeable and competent. I felt very comfortable with him, confident in his work, and appreciated his attention to detail and commitment to quality. John assisted Russ and also was very courteous, knowledgeable and capable. It's clear that b...
(View More)
Russ wss pleasant, knowledgeable and competent. I felt very comfortable with him, confident in his work, and appreciated his attention to detail and commitment to quality. John assisted Russ and also was very courteous, knowledgeable and capable. It's clear that both men have a lot of experience and I trusted their advice. They were also very patient with my questions. Everyone at Approved Plumbing impressed me Jeff was honest about the best course for me to take with a malfunctioning dishwasher and gave me the name of a great appliance repair man. That's why I called Approved back when I knew I needed a plumber for a different job. Sharon was so friendly every time I talked with her, and her follow-up was excellent.
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.