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By Rick F. on 05/07/21
I don't like being sent to site I did not request. I do not subscribe to Facebook or any other media sites. The personnel that I dealt with starting with Sharron was the type of professional people you wish all companies would strive for. Carl was prompt at getti...
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I don't like being sent to site I did not request. I do not subscribe to Facebook or any other media sites. The personnel that I dealt with starting with Sharron was the type of professional people you wish all companies would strive for. Carl was prompt at getting me a quote back and listed everything we had discussed in my requests. Nick was able to grasp the job concept and worked as efficient as Carl in completing the job in a truly professional manner. Everything from the first phone conversation was spelled out and there were minimal questions on my part.
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By Julie C. on 05/04/21
Approved Plumbing is outstanding. Have done a lot of work for us over the past few years.

By Ann C. on 05/03/21
Russ F. arrived promptly, was courteous, efficient, proposed numerous options and gave thorough explanations. He not only solved my initial problem, but also advised me as to what I could do regarding another. He listened to me patiently and explained everything in...
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Russ F. arrived promptly, was courteous, efficient, proposed numerous options and gave thorough explanations. He not only solved my initial problem, but also advised me as to what I could do regarding another. He listened to me patiently and explained everything in terms which I could understand. I would rate him an A ! I have dealt with Approved Plumbing for years and would not hesitate to recommend them to anyone, they are excellent!
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By Kevin B. on 04/23/21
Fantastic job by Russ on my outdoor faucet! I love that he Explains the process every step of the way. This is the second time I've had Russ out to fix something. When I saw him pull up I knew my faucet would be running soon.

By Chris T. on 04/20/21
Simple drain repair but Nick was very professional, clean and efficient. Prompt response to my call for service as well. I will definitely be recommending Approved Plumbing!

By Brain H. on 04/19/21
Use Approved Plumbing all the time and they are great. Amazing service and always get the job done.

By Joe C. on 04/16/21
no comment

By Carl B. on 04/14/21
Great service, always completely professional, friendly experience. Many thanks!

By Donna H. on 04/14/21
Russ Fox was called to find and repair a leaking water line located under the slab portion of the house. Every possible means of locating the leak was attempted, but it was not found. Russ recommended a leak detection company be called to use electronic means of lo...
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Russ Fox was called to find and repair a leaking water line located under the slab portion of the house. Every possible means of locating the leak was attempted, but it was not found. Russ recommended a leak detection company be called to use electronic means of locating leak. Results pending investigation by that company, after which he will recommend a repair plan.
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By Janis J. on 04/12/21
Great customer service and timely response. Fair pricing

By Patricia Y. on 04/09/21
I can’t say enough good things about their work. I had extensive work done including manifold update, ball valves, expansion tank, added new gas line for stove, AAU for kitchen, add a utility sink, and more. Russ B led the team and he is great. Russ F complemented this great team.

By Stephanie B. on 04/05/21
If I could give you 10 stars, I would. You are my only plumbing company. Luke and Nick and Sharon are just great.

By Linda K. on 04/03/21
Nick M came out the same afternoon of my call to assess some plumbing issues. He is educated, polite, explained everything clearly, and resolved the issue. This company, no matter who they send, has the best customer service. Linda K

By Rich K. on 04/02/21
no comment

By Carl B. on 03/26/21
Great service, always completely professional, friendly experience. Many thanks!

By Phil K. on 03/26/21
Russ was very thorough and patiently explained the problem and possible solutions. He was very polite, friendly, and caring. He is coming back to correct the problem. I have used this company for many years and continue to come back-I recommend them all the time!

By Judy B. on 03/23/21
I have used Approved Plumbing to upgrade all my plumbing and am so satisfied with the staff. Sharon and Laura are helpful....Mike R did the upgrade and I met Carl C for the first time when he did yearly inspection and was very pleased. They are always prompt and th...
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I have used Approved Plumbing to upgrade all my plumbing and am so satisfied with the staff. Sharon and Laura are helpful....Mike R did the upgrade and I met Carl C for the first time when he did yearly inspection and was very pleased. They are always prompt and the communication is great and also take time to answer any questions that I may have.
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By Nancy S. on 03/23/21
Russ was extremely helpful fixing the drain in our bathroom sink. He tried a simple approach first, but did need to end up snaking. He explained everything. He wore his mask and shoe covers, and he is polite. It is a pleasure to work with Russ.

By Tom S. on 03/23/21
Very professional, on time and job performed as requested.

By Raab, V. on 03/21/21
Approved Plumbing was recommended by another business we use and our experience was great, from office staff to on-site crew. Everyone very professional, clear communication on arrival times, what needed to be done and why. Will definitely be using again.
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Customer service is always a top priority at Approved Plumbing Co.. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Mike R has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
145 total reviews
I am the field supervisor at Approved Plumbing Co. and am a Licensed Plumber. I am D.O.T. Certified, a Certified Backflow Tester, a Certified Trac Pipe Installer, and Certified in Confined Space Entry. I enjoy helping people and like to spend time with my two sons. He love the outdoors.
By Dave K. on 11/19/18
Thanks for the help Mike. I appreciate a job well done.

By Drew I. on 11/14/18
Excellent experience.

By David B. on 11/10/18
(no comment)

By Michele C. on 11/09/18
The installation of the regulator for the water tank went very well. I received my confirmation phone call right at 8:00 a.m. and Mike arrived on time at 9:00 a.m. He always had his shoes covered by the booties and he was very conscientious of not marking the floor...
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The installation of the regulator for the water tank went very well. I received my confirmation phone call right at 8:00 a.m. and Mike arrived on time at 9:00 a.m. He always had his shoes covered by the booties and he was very conscientious of not marking the floor. The installation was completed in the time he told me it would take. He explained and showed me everything he did to complete the installation. The billing was efficient and I received all my paper work for my records. I appreciated that Mike takes the time to tell me how the regulator works and answers all my questions. He is very knowledgeable about his trade and takes pride in his work.
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By Michele C. on 11/01/18
My experience with Approved Plumbing was excellent. I received my phone call from Sharon regarding delivery time. Mike and John arrived on time. Mike introduced John to me and they covered their shoes. They both got started on laying the protective sheets on the fl...
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My experience with Approved Plumbing was excellent. I received my phone call from Sharon regarding delivery time. Mike and John arrived on time. Mike introduced John to me and they covered their shoes. They both got started on laying the protective sheets on the floor and carpets. They worked well as a team and they both worked efficiently. The draining of the tank went smoothly. The installation went well along with clearing out the air in the pipes and checking the water and the checking the pressure. Mike and John explained and showed me everything they did to complete the new installation. Mike answered all my questions and the installation was completed in a timely manner. They both cleaned up the area and everything was back in order. The new equipment was of a good quality and tags were attached to the pipes, so that everything was marked along with the warranty attached to the tank. Everything is all in one place. Mike and John provided excellent service. Invoicing went quickly and efficiently. I would recommend both men and Approved Plumbing and Sewer Cleaning Company.
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By Randy K. on 09/21/18
If I could give 6 stars, I'd give 7. From the office to the field, Approved Plumbing is an extremely professional and personable company that delivers exceptional quality and follows through on their promises. We set out to design and create a new master bath on th...
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If I could give 6 stars, I'd give 7. From the office to the field, Approved Plumbing is an extremely professional and personable company that delivers exceptional quality and follows through on their promises. We set out to design and create a new master bath on the second floor of our 1926 home. The room to be transformed was formerly a closet/guest bedroom, so it required new plumbing service and tie-in to an adjacent bath. This was a DIY project, but there was no way we were tackling the plumbing. Way beyond our skills. So, we contacted 7 contractors; from one-man bands that do "everything" to a major general contractor who we're friends with, to other companies that focus on plumbing and related systems, to the company that takes care of our steam boiler system that also does plumbing. Approved was one of the first companies we contacted based on their BBB ratings and website. Mike came out to evaluate the project for quoting. Unlike every other company, he spent more than an hour meticulously assessing our complete plumbing system and coming up with a game plan. He said it would take a week to get a quote turned around, and he delivered on what he promised. He also included pricing to complete the entire project, but didn't try to sell us or become distracted when we told him we only wanted the plumbing. At first we thought that the Approved quote was high, but we quickly realized differently. While the other guys may have been slightly lower, they delivered general estimates with vague conditions, leaving so much up to "unforeseen circumstances," which basically means you're going to pay more through change orders, get frustrated, and feel trapped. And most of them spent fewer than 30 minutes evaluating conditions, asking few questions and never assessing the complete plumbing infrastructure. For the couple of companies that came close to Mike's thoroughness and responsiveness, they were easily eliminated by the lack of follow-up and response from the office. With Approved, Sharon and Laura were exceptionally responsive to both technical and quotation changes with typical turnaround within a day. And if they couldn't respond immediately, they would let us know when and then actually follow through. This was a key differentiator in our decision because we feel strongly that it reflects how (and if) the project will be managed and completed on time. So, after three months of monkeying around with quotes, the choice was clear. The decision was Approved, and it could not have been a better decision. Mike (30 years experience) and his team of Luke (4 years experience) and Orlando (Apprentice) showed up in leak-free trucks, clean and ready to cover every inch of the working areas with tarps, wrapped the carpeted stairs in protective plastic and went to work. Because this was DIY, they were very patient (but realistic) in working with our design and offering improvements based on their experience and what was right for achieving an optimum plumbing system. They were excellent communicators in explaining the work to be performed and at no time made us feel like we had to compromise to make it easier for them. The project took 4 days (plus 1/2 for city inspection). Every morning we received a call from Sharon or Laura to let us know the guys were on their way. At the end of every day they explained and showed us what had been completed and what should be expected the next day. If they had uncertainties, they asked and didn't assume. When a complication arose (and they always do), they had options to discuss and took our insight seriously. By the end of the project, we felt like part of their team and that we got the best deal ever. Everything passed with flying colors. We cannot say enough good things about Approved Plumbing. If you're noticing that it's next to impossible to find quality, skilled tradespeople to complete your plumbing project, it's probably because you haven't contacted Approved.
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By Dr. Florence M. on 08/27/18
mike - OUTSTANDING! HELPFUL PATIENT METICULOUS A GREAT TEACHER TONEW EMPLOYEE EASY DETAILED KIND ETC. CANNOT PRAISE HIM ENOUGH1

By Linda K. on 08/17/18
Laura took my initial call and was very nice and helpful. Carl C and Russ came out on time for our appointment. Carl found our problem, discussed the fix, and was very professional. The price was right. I recommend Approved Plumbing. ...Linda K, Parma OH

By Dave and Debbie H. on 08/17/18
I had 2 plumbers (Mike R. & John) from Approved Plumbing come out to install a new toilet and new faucet for the sink. They did a top notch job. I was pleased with how efficiently they worked. They left the master bath spotless after their work. I'd highly re...
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I had 2 plumbers (Mike R. & John) from Approved Plumbing come out to install a new toilet and new faucet for the sink. They did a top notch job. I was pleased with how efficiently they worked. They left the master bath spotless after their work. I'd highly recommend Approved Plumbing to anyone.
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By Marty S. on 08/15/18
excellent knowledge explaining the remodel of a bathroom

By vera g. on 07/19/18
I'm very happy with the service. Will call them again when necessary and will also recommend them to my friends. Carl, Sharon,Laura, Luke. You've done a good job.

By vera g. on 07/19/18
I'm very happy with the service. Will call them again when necessary and will also recommend them to my friends. Carl, Sharon,Laura, Luke. You've done a good job.

By Dave D. on 07/03/18
Super nice people to deal with and seem very knowledgeable and how to fix my problem......great job!

By Mike M. on 06/15/18
Mike was very helpful and was able to fix the problem in no time!

By Al S. on 06/14/18
Mike R. is an amazing Plumber. He has great passion for his work and he is extremely knowledgeable, methodical and logically in his approach to solving problems. Also, he has great customer service skills and a very professional demeanor representing Approved Plumb...
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Mike R. is an amazing Plumber. He has great passion for his work and he is extremely knowledgeable, methodical and logically in his approach to solving problems. Also, he has great customer service skills and a very professional demeanor representing Approved Plumbing. I’d say he is a franchisee player that adds great branding and an excellent business reputation in your industry of business. Thanks from a very satisfied customer!
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By Charles L. on 03/28/18
Mike R is skilled and wise. Friendly and helpful. Timely. He’s done two big jobs in a 90 year old home. Sharon is fantastic and helpful as well. Easy scheduling

By Margaret V. on 03/22/18
I could not be more satisfied with the work done by Approved Plumbing for my bathroom remodel. Mike listened to my ideas and was respectful of my budget. Sharon and Laura were always so polite on the phone and always let me know when the crew was on the way. Russ, ...
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I could not be more satisfied with the work done by Approved Plumbing for my bathroom remodel. Mike listened to my ideas and was respectful of my budget. Sharon and Laura were always so polite on the phone and always let me know when the crew was on the way. Russ, Luke, and John were very thorough with the entire project. I was shown the progress of the project each day and Russ always explained everything along the way. From the beginning, these gentlemen treated my house as if it were their own. They truly cared about the quality of their workmanship not settling for anything but the best in the finished project. I would not hesitate hiring Approved Plumbing for future projects.
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By S. W. on 03/20/18
Mike R , service technician was extremely knowledgeable and professional , and Approved Plumbing was recommended to us!

By Rev Bill B. on 03/20/18
Mike was not merely on time but a few minutes early. He was friendly and knowledgeable. I will use Approved again.

By Joseph B. on 01/26/18
Mike was excellent. Very through and informative. Awesome customer service and great attention to detail. Highly recommended.
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