By Teresa C. on 01/24/20
Don was excellent. And what a nice guy to boot!

By Patrick O. on 01/09/20
Sean was extremely professional, courteous, knowledgeable and patient (with me bugging him about each step he was taking) while servicing our softener system. Please recognize him for his diligence in going above and beyond to explain each step he was taking and o...
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Sean was extremely professional, courteous, knowledgeable and patient (with me bugging him about each step he was taking) while servicing our softener system. Please recognize him for his diligence in going above and beyond to explain each step he was taking and offering detailed tips as to how to maintain/clean my system. We felt like we were treated like family and it is in part due to employees like Sean.
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By Patrick O. on 01/09/20
I was extremely impressed with American Aqua when they serviced my water softener system. Sean S was very professional, polite, knowledgeable, and helpful. He took the time to explain step by step what he was doing and offered friendly tips on how to maintain and...
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I was extremely impressed with American Aqua when they serviced my water softener system. Sean S was very professional, polite, knowledgeable, and helpful. He took the time to explain step by step what he was doing and offered friendly tips on how to maintain and extend the life of our system. I would (and have) recommend (ed) American Aqua to anyone who needs water softener help as you will be treated like a family member. 5 Starts.
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By Jane O. on 11/20/19
Your response and "listening" ability throughout your company should be used as a model! You are still helping us navigate through a complex system for purifying our water. Thanks for standing by your word when that's not the common mantra these days. We appreciate you.

By Jane O. on 11/20/19
Have had challenges in a rural community to get our water "right"! American Aqua - led by Don - has hung in there with us, tried different options and NEVER made us feel like complainers or that we were asking the impossible. We're on the home stretch of great wa...
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Have had challenges in a rural community to get our water "right"! American Aqua - led by Don - has hung in there with us, tried different options and NEVER made us feel like complainers or that we were asking the impossible. We're on the home stretch of great water and are so appreciative of ALL their efforts!
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By F. P. on 11/13/19
Don is, as the posted review says, truly a five-star employee of American Aqua.

By F. P. on 11/13/19
Don H. took care of a potentially disastrous water problem (leaking parts in the water softener; potential flooded basement). His work was quick, efficient, and competent. He was very personable and let us know what he was doing. Great at instilling customer confid...
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Don H. took care of a potentially disastrous water problem (leaking parts in the water softener; potential flooded basement). His work was quick, efficient, and competent. He was very personable and let us know what he was doing. Great at instilling customer confidence. American Aqua has a true five-star employee in Don. Thanks for the great job you did for us. All the very best!
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By Ansley M. on 11/06/19
Amazing service and very helpful employees!!

By Karen W. on 11/05/19
Five stars for Christian

By Chris R. on 10/11/19
Our driver CJ does a great taking care of our water needs. We have a very large team hear and whether it's during summer or winter there are never any issues with ensuring we have the proper amount of water on hand considering our usage us up and down throughout t...
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Our driver CJ does a great taking care of our water needs. We have a very large team hear and whether it's during summer or winter there are never any issues with ensuring we have the proper amount of water on hand considering our usage us up and down throughout the year. CJ is very professional and friendly with our team members around the office. His prompt and consistent delivery schedule makes it easy for us to know when to expect our water delivery on a weekly basis.
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By Travis r. on 10/11/19
very personable did his work well

By Colin F. M. on 10/11/19
very personable did his work well

By PAM H. on 10/11/19
CJ does a great job delivering to our location. Gets in and out without disruption to my busy day. Tell him I appreciate him!

By PAM H. on 10/10/19
This gentleman is always so helpful. Carry's the bags of salt into my downstairs room for me and piles them up. The company is very very good and I recommend them to everyone,

By Kailey J. on 10/10/19
Great customer service at the business I work at. Delivery drivers go above and beyond to help out.

By jackie on 10/10/19
CJ is great, gets in/out quick without needing to interrupt my day to tell him the what, when or how...just great service all around.

By Katie N. on 10/09/19
Great service and always friendly when delivering our water to the office! Highly recommended!

By Steven M. on 10/02/19
CJ is a wealth of information and helped me order BIRM so I could re-bed my Iron Filter my self, I had a few technical questions and he answered all of them so I could do a professional job and save some hard earned cash of which I love to take CJ to lunch !!!!! No...
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CJ is a wealth of information and helped me order BIRM so I could re-bed my Iron Filter my self, I had a few technical questions and he answered all of them so I could do a professional job and save some hard earned cash of which I love to take CJ to lunch !!!!! Not many customer service oriented guys left and he is ONE GOOD GUY!
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By Richard A. on 09/28/19
CJ was polite and very efficient in his work.

By Cynthia S. on 09/27/19
My entire experience from scheduling the appointment to the actual service was awesome! Everyone was friendly, very helpful and professional.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.

Select any employee to see all their reviews.

CJ K
Rating:
12 total reviews!
Don H
35 Years
Rating:
10 total reviews!
Nancy M
Customer Service Rep.
Rating:
(3 total reviews)
Percy O
1 Year
Rating:
(8 total reviews)
CJ M
20 Years
Rating:
(7 total reviews)
Adam B
5 Years
Rating:
(7 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period American Aqua, LLC has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at American Aqua, LLC. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Adam B has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
7 total reviews
I enjoy spending time with my family; I have two daughters. My hobbies include fishing and spending time outdoors. I am a DEQ-Certified Water Testing tech through the State of Michigan and a Certified Water Treatment Representative though the WQA.
By Mike W. on 03/10/18
Adam did a fantastic job explaining everything to me (a first time water softener owner). He also came up with a very good idea on changing the draining of the system. Would highly recommend Adam for another job!

By Mike W. on 03/09/18
My new water softener, iron filter and reverse osmosis was installed by Adam from American Aqua. He was prompt and very professional and efficient. His courteous and friendly manner helped make this a good experience. He answered my questions and explained everythi...
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My new water softener, iron filter and reverse osmosis was installed by Adam from American Aqua. He was prompt and very professional and efficient. His courteous and friendly manner helped make this a good experience. He answered my questions and explained everything. As we are in the middle of a big remodeling project, he recommended that he come back at the end of the project to hook up the reverse osmosis and he can make sure everything is working as promised. Very nice guy and I truly felt that he really wanted to help me with my water problem.. I would recommend this company and Adam to everyone
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By Kara P. on 02/22/18
American Aqua is a great company! Their customer service, especially Adam, is amazing and so easy to work with! They are very reasonable with cost and always willing to go above and beyond! Adam was really good at explaining all of our options and is super knowleda...
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American Aqua is a great company! Their customer service, especially Adam, is amazing and so easy to work with! They are very reasonable with cost and always willing to go above and beyond! Adam was really good at explaining all of our options and is super knowledage when it comes to your water! We had them at our old house in Fowlerville where the iron was terrible. As soon as they installed our system our water was clear as day! They were one of our very first calls when we moved into our new home and saw even a little bit of iron in the toilets. We highly recommend them!
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By Colleen M. on 02/16/18
My new water softener was installed by Adam from American Aqua. He was prompt and very professional and efficient. His courteous and friendly manner helped make this a good experience. He answered my questions and explained everything. Plus he cleaned up afterwards...
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My new water softener was installed by Adam from American Aqua. He was prompt and very professional and efficient. His courteous and friendly manner helped make this a good experience. He answered my questions and explained everything. Plus he cleaned up afterwards and was careful of my floors and furniture. I would recommend this company and Adam to everyone.
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By Michael S. on 02/13/18
Adam, top notch in every way.

By Ed N. on 02/02/18
Very professional. Installation completed as promised. Would recommend American Aqua for any of your water needs. Shannon in the office is always cheerful and is always there to answer any questions you may have.

By Carrie B. on 11/17/17
Adam explained to me exactly how he could hook a Reverse Osmosis drinking water system to my refrigerator, bypassing my sink, which is exactly what I want to do
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