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By Jay P. on 10/18/19
Always responsive, professional, friendly, and nice. They've got a great staff from inside the office answering the phones to the techs out on the field. Last plumbing, HVAC, service contractor you'll need.

By Gary H. on 10/17/19
Very professional. Offered options to our plumbing issue. Willing to take the extra step and call original manufacture to see types of warrantees may still be available.

By Gary H. on 10/16/19
Technician Zack Metcalf was called out to repair a leaking kitchen sink faucet. The source of the leak was not obvious but Zack diagnosed it as a faulty cartridge. He gave us multiple options including calling the manufacturer and having them send out a new cartrid...
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Technician Zack Metcalf was called out to repair a leaking kitchen sink faucet. The source of the leak was not obvious but Zack diagnosed it as a faulty cartridge. He gave us multiple options including calling the manufacturer and having them send out a new cartridge. Which he did on our behalf. It was a simple fix once I received the cartridge and it has resolved our leaky faucet issue. Thanks Zack (and Allbritten) for all your advice and assistance in getting this resolved quickly, and with minimal cost.
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By Megan E. on 10/16/19
I was impressed with James’ customer service. He gave us pertinent information so we could make informed decisions about our plumbing needs. When we were surprised by something, he called in to the main store to help us get our needs and pay on time. James was co...
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I was impressed with James’ customer service. He gave us pertinent information so we could make informed decisions about our plumbing needs. When we were surprised by something, he called in to the main store to help us get our needs and pay on time. James was courteous, asking permission to enter, etc. thank you James S for your assistance.
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By Joe & Julie J. on 10/13/19
Excellent customer service and a job well done at a reasonable price!

By Lisa C. on 10/07/19
GREAT

By Kou X. on 10/07/19
These guys are the top plumbers and HVAC. If other plumbers are recommending them that's saying a lot.

By Ray G. on 10/07/19
1 Star! Paid $65.00 for the technician to come out an make a call to the manufacture & have a conversation with the party on the other end . Didn’t check anything didn’t test anything just made a call two days later I get a call saying it would be $1,600 to fix...
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1 Star! Paid $65.00 for the technician to come out an make a call to the manufacture & have a conversation with the party on the other end . Didn’t check anything didn’t test anything just made a call two days later I get a call saying it would be $1,600 to fix. I have a hard time believing parts & labor would be that much what are they made of gold? Even if they were it wouldn’t be that much. Smh!
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By Jennifer O. on 09/26/19
No comment

By Marylin Pages-Zask (. on 09/25/19
The quality of service varies from one individual to another, so if you want the best service Allbritten has to offer, be sure to request Lance Adams as your service representative!

By Efrain R. on 09/09/19
Was impressed from the moment I made the call... person who answered the phone was professional and explained the process to me. Tech was at my home within a couple of hours and work was performed quickly and my AC unit was fixed all within a few hours of my initial call.

By Patricia Du B. on 08/31/19
Regina I dispatch is an Angel!

By Patricia Du B. on 08/30/19
The technician was good, the prices are a bit high, but they do offer after hours, which is super handy. The reason that they are receiving 5 stars is due to an amazing after hours dispatcher named Regina. She was just an absolute SUPERSTAR and even called the next...
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The technician was good, the prices are a bit high, but they do offer after hours, which is super handy. The reason that they are receiving 5 stars is due to an amazing after hours dispatcher named Regina. She was just an absolute SUPERSTAR and even called the next evening to check on how I was doing. I tried to contact her manager in the office the next day, but THAT phone call was never returned, which was a shame. If it wasnt for Regina, they would have received a 3 star rating, but for people like Regina, I wish I could give her alone 10 stars and a HUG!
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By Mike J. on 08/28/19
Sal C. and his crew were very kind and respectful also kept my house clean. Im a big WWE fan and sal reminded me so much of Batista and my only concern was that he would jump off the ladder. Thank you Allbritten

By Steve K. on 08/26/19
Changed travel fee after doing a diagnostic.

By Rick H. on 08/26/19
Shower knob came off and I wasn't sure how to fix it. They sent someone out that same morning, and had it done with no problems in under an hour. Would definitely use them for all our plumbing needs.

By Jorge & Martha C. on 08/24/19
just awesome! everything was explained to me before and after having my unit serviced. My air conditioning is now working wonderful.

By Jorge & Martha C. on 08/24/19
just awesome! everything was explained to me before and after having my unit serviced. My air conditioning is now working wonderful.

By Manuel M. on 08/23/19
Great

By Julain T. on 08/20/19
It was an excellent experience. My technician was very professional and informative. The job was done quick and clean. Thanks Richard
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Select any employee to see all their reviews.

Pool Y
Rating:
91 total reviews!
Richard B
Rating:
90 total reviews!
Mindy P
Customer Service Rep.
Rating:
(7 total reviews)
Vanessa K
Customer Service Rep.
Rating:
(4 total reviews)
Ian C
Rating:
(85 total reviews)
Mike S
Rating:
(82 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Allbritten Plumbing, Heating and Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Mindy P has a 5-Star average rating and a total of 7 total reviews
7 total reviews
Mindy loves fishing, softball, music, photography and travel. She adopted a rottweiler and pit-mix from Fresno Bully Rescue. When it comes to her job, she likes being able to help customers in a time of crisis.
By Richard H. on 10/05/18
As much as I don't like to review organizations and/or individuals via social media, I will gladly do so this time. We have been a customer of Allbritten for years. From regular services to the installation of a new unit in 2013, we have always felt the utmost comf...
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As much as I don't like to review organizations and/or individuals via social media, I will gladly do so this time. We have been a customer of Allbritten for years. From regular services to the installation of a new unit in 2013, we have always felt the utmost comfort in dealing with them - from the friendly and courteous staff reminding us of our twice annual service dates to the excellent service and expertise of the various technicians. A particular shout out this October 2018 goes to Mindy and Chad. Mindy was so courteous we could see her smile coming through the telephone wires as we set up an appointment. Chad has always shown us his top notch experience and technical knowledge which was also the case this time. First class organization.
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By Randy W. on 08/19/18
We were satisfied with the evaluation of the leakage issue and the completion of the repair & replacement as needed. Each of the office staff members were great, courteous & professional. It's a nice touch receiving a "heads-up" call when the crew is enroute. I ...
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We were satisfied with the evaluation of the leakage issue and the completion of the repair & replacement as needed. Each of the office staff members were great, courteous & professional. It's a nice touch receiving a "heads-up" call when the crew is enroute. I didn't note the names of the different techs, but each was friendly, courteous, and very professional. Our only concern was that the leakage problem returned shortly. It was determined that a "p-valve" (?not sure of the terminology?), should have been installed and was not, requiring a 3rd trip to complete the job. However, overall service was great. This follow-up questionnaire is a nice feature.
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By Patrick W. on 12/27/17
We have had Allbritten service for several years, and continue to be very happy with both maintenance service and unexpected repairs for both heating/air conditioning and just recently a malfunctioning water heater. Thank you for service we can count on and trust.

By Patrick W. on 12/12/17
WOW!!! Murphy's Law at its best. My 90 year old Mother-in-Law's water heater quit producing hot water at about 7:00 pm on a Saturday. We contacted Allbritten, (who she uses to service her heater and A/C unit) by phone and reached their after hours phone line. In sp...
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WOW!!! Murphy's Law at its best. My 90 year old Mother-in-Law's water heater quit producing hot water at about 7:00 pm on a Saturday. We contacted Allbritten, (who she uses to service her heater and A/C unit) by phone and reached their after hours phone line. In speaking with Mindy, she was able to schedule a technician for 8:00 to 10:00 on Sunday morning. The technician Jimi showed up about 8:30 am, diagnosed the problem as a bad gas valve, which he did not have on his truck, but could obtain from the warehouse the very next day. Sure enough Mindy calls early Monday to schedule the install. Jimi showed up, installed the new part and flushed the water heater. No extra charge for the weekend call. And because my M-in-L has a service contract to maintain the heater and A/C, she received a 15% discount. Like most people, we assumed we would get overcharged for the weekend and semi-emergency call, but not only friendly and professional, but a discount to boot! To say we are happy with Allbritten's service is an understatement. Thank you! Thank you!! Thank you!!! ******* ****** for ******** *******
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By Charles R. on 09/29/17
We were extremely pleased and satisfied with the response and service we received from Allbritten's office staff, particularly Mindy & Vanessa, in scheduling several short notice service calls and from the five Service Techs, particularly Mack, who were finally abl...
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We were extremely pleased and satisfied with the response and service we received from Allbritten's office staff, particularly Mindy & Vanessa, in scheduling several short notice service calls and from the five Service Techs, particularly Mack, who were finally able to install our master bath sink faucets over a two week saga caused by the fiasco of a non-functional faucet design flaw and missing parts from a "no sense of urgency" expensive faucet manufacturer. We have used Allbritten over the years for all our HVAC and plumbing services and have always been very satisfied. They have a dedication to good customer service. Mary Ann & Chuck Rogalske
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By Charles R. on 09/28/17
We ordered two rather expensive bath faucets for our master bath from California Faucets through a local reputable supply house. We arranged for Allbritten to install them. When their service man Mack was installing the first faucet he discovered that an entire key...
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We ordered two rather expensive bath faucets for our master bath from California Faucets through a local reputable supply house. We arranged for Allbritten to install them. When their service man Mack was installing the first faucet he discovered that an entire key assembly was missing from both faucets and that even with the parts the "pop up" function would not work due to poor design. Mack took ownership and contacted CA Faucets Technical Service (not) department by phone that day to try and resolve the issue. After foot dragging by CA Faucets, new/replacement parts were shipped all to no avail. Over the next two weeks as this fiasco played out (with no faucets in our master bath) Mack, and Allritten office staff Mindy and Vanessa, very extremely responsive in arranging on very short notice, three more visits to our home to try and get the CA Faucets to work - all to no avail. We ended up returning them. During this entire saga all the Allbritten staff we worked with were very responsive but we want to specifically want to recognize Mack, Mindy & Vanessa for their friendly, responsive, professional, and dedication to customer service. We have used Allbritten over the years for all our HVAC and plumbing needs and have always been very satisfied with their customer service. We highly recommend them. Mary Ann & Chuck Rogalske
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By Lauri on 04/03/17
Allbritten did a fantastic job for our family when they upgraded our HVAC system. The workers put down protective runners in the work area and they did a quality job so we purchased a service contract. All of the employees who have come to our home are courteous, k...
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Allbritten did a fantastic job for our family when they upgraded our HVAC system. The workers put down protective runners in the work area and they did a quality job so we purchased a service contract. All of the employees who have come to our home are courteous, knowledgeable, prompt and always clean the workspace. so when we purchased a home as a rental we chose them for some of the tasks getting it ready for renters. The crew that came and did the HVAC inspection were prompt and did a great job telling us what needed attention and what was OK. We called Allbritten when we needed new sinks and faucets installed, again, it was a professional crew that did an outstanding job. And just recently I noticed the kitchen sink had a leaking trap issue. They were scheduled to come later in the day but the dispatcher Mindy found a crew that came out early and the job was complete before noon. Jimmi replaced the trap under the sink and it looks and works great. I know, you are thinking, it looks great! Its just a trap. I myself work out of town in the trades and you can tell when a man takes pride in his work. Jimmi takes pride in his work. The work space was clean at the end of the day and Jimmi was great at explaining and correcting the problem. Its like they say "you get what you pay for", we will use Allbritten again. Thanks for a great job.
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