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By GREG B. on 07/16/19
Young man was courteous and professional. Explaining and asking to explain the details of the AC maintenance.

By Royce C. on 07/11/19
Customer service of this caliber is so rare these days! From the initial phone call requesting service to the actual repair in our home, Allbritten was professional, friendly and courteous. I highly recommend them!!

By Royce C. on 07/10/19
The absolute best customer service!! So impressed!! From the initial phone call requesting service to the service technician’s visit, this company treats you right! Highly recommend. Nick, our service technician was polite, professional and left -0- mess from the...
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The absolute best customer service!! So impressed!! From the initial phone call requesting service to the service technician’s visit, this company treats you right! Highly recommend. Nick, our service technician was polite, professional and left -0- mess from the repairs. Everything is working perfectly! Will definitely use them again! Thank you Allbritten!!
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By Ingrid D. on 07/10/19
Thank you for the rescue and quick response of diagnosing and replacing my thermostat during Fourth of July week. Did have to wait one extra day due to the warehouse for parts was not open on the holiday. The weather was on my side! Friendly phone call and service people!

By Ingrid D. on 07/09/19
Of course it was 4th of July and my thermostat was not illuminated. I tried one company, hoping they would be open to send someone out to diagnose the problem. But they were not open and did not offer assistance from someone who is on call. Then I called Allbritten...
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Of course it was 4th of July and my thermostat was not illuminated. I tried one company, hoping they would be open to send someone out to diagnose the problem. But they were not open and did not offer assistance from someone who is on call. Then I called Allbritten and I was amazed that a very nice lady assisted me with scheduling an appointment on this day!! The technician was available earlier than expected and was prompt to arrive!! He diagnosed the issue but sadly the warehouse was closed for the holiday. This technician was very friendly and considerate to my concerns and it was a holiday! Thank you so much for remedying my AC problem!!
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By Mike A. on 07/09/19
John D. Was great, we felt very comfortable with the options he presented and his friendly demeanor. The pricing was higher that what we eventually bought but I would have loved to have purchased from John had the pricing been more competitive.

By Bruce J. on 07/02/19
Field service tech Pool Y. performed our a/c service and check up today. He was punctual, friendly, informative and seemed to do a thorough job. No complaints at all. We’ve been with Allbritten for quite awhile now and like them a lot.

By Dale D. on 06/26/19
I can’t think of a single thing he could have done better. Great job explaining what he was doing and issues with my system.

By Linda C. on 06/21/19
Joe came to service my AC and find the problem why my unit is not cooling down as it should. He answered all my questions as I followed him around curiously. He showed me some of the problems and made suggestions to solve them. He never pushed me to make a decis...
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Joe came to service my AC and find the problem why my unit is not cooling down as it should. He answered all my questions as I followed him around curiously. He showed me some of the problems and made suggestions to solve them. He never pushed me to make a decision without consulting a specialist. I have used Allbritten many years and fully trust them.
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By Andrew H. on 06/20/19
your radio commercials gave me cancer

By Linda s D. on 06/20/19
Service was way above and beyond. Courtesy and knowledge excellent. I would recommend Allbritton and Joe to everyone. The temperature is so comfortable in my home now.

By Linda s D. on 06/20/19
Five stars for Joe. Air conditioning quit during triple digit heat. He diagnosed the problem and replaced the battery on the unit on the roof that runs the motor. He also used a thermo camera to show us the leaks and temperatures in our ductwork so we can pla...
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Five stars for Joe. Air conditioning quit during triple digit heat. He diagnosed the problem and replaced the battery on the unit on the roof that runs the motor. He also used a thermo camera to show us the leaks and temperatures in our ductwork so we can plan the other repairs needed. Thank you, Joe.
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By Rick M. on 06/19/19
Allbritten are quality professionals.

By Rick M. on 06/19/19
This gentleman came to our appointment ready to work. He figures out the issues with out system. Proceeded with explaining to us exactly what was happening and then gave us detailed options of what we could do. He arrived with a positive attitude left with a positi...
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This gentleman came to our appointment ready to work. He figures out the issues with out system. Proceeded with explaining to us exactly what was happening and then gave us detailed options of what we could do. He arrived with a positive attitude left with a positive and over all we are well on our way to correcting our AC delema. We have scheduled an appointment for a quote on a new system our old system is long way past its lifetime dowsn't make sense to repair. Thank you Rick and Albritten
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By David L. on 06/18/19
Give the man a raise....

By David L. on 06/18/19
Give this man a big bonus...professional and courteous and prompt...every workplace needs more employees like this...

By Lynn W. on 06/12/19
Give this man a RAISE! I don't know how much he is paid, but I know its not enough. I'm used to the outstanding service that all of your people provide - Eric has raised the bar. I moved a plant in a pot out of his way (never liked where my wife put this plant!)...
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Give this man a RAISE! I don't know how much he is paid, but I know its not enough. I'm used to the outstanding service that all of your people provide - Eric has raised the bar. I moved a plant in a pot out of his way (never liked where my wife put this plant!) and planned on not putting it back but didn't tell Eric - I noticed after he left that the plant had been returned to its exact spot - attention to every detail!
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By Carl Sunday and Darlene T. on 06/10/19
Mike was very professional and explained everything in detail. He was a joy to work with. Please send Mike again should we need assistance in the future!!

By Jim G. on 06/08/19
Ian Cline was my service technician. Although I have always been impressed with all of Allbritten's service technicians, Ian was by far the best I've encountered over the past several years. He was courteous, professional, and extremely knowledgeable. He explained...
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Ian Cline was my service technician. Although I have always been impressed with all of Allbritten's service technicians, Ian was by far the best I've encountered over the past several years. He was courteous, professional, and extremely knowledgeable. He explained every step he would take to diagnose the problem; explained the identified problem; and provided me options to address the problem and the costs associated with each option. I have used Allbritten for a number of years now and I have never been disappointed in their customer service, prompt response time, and reasonable prices. I highly recommend Allbritten for your heating and air conditioning services.
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By Jim G. on 06/08/19
My air conditioning system was not working and I called my longtime service provider, Allbritten Air Conditioning. They immediately sent out Ian Cline who quickly diagnosed the problem as being the circuit board in my furnace which also controlled the fan that blow...
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My air conditioning system was not working and I called my longtime service provider, Allbritten Air Conditioning. They immediately sent out Ian Cline who quickly diagnosed the problem as being the circuit board in my furnace which also controlled the fan that blows the cold air through the house vents. Ian replaced the circuit board and had the air back on within 2 hours. Ian not only explained each step of what he was doing, the problem he identified, and the cost to repair it, but he was extremely friendly and professional. I have been using Allbritten for a number of years and I have never been disappointed in their customer service and attention to detail. I highly recommend Allbritten and their service technicians!
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Select any employee to see all their reviews.

Richard B
Rating:
87 total reviews!
Ian C
Rating:
85 total reviews!
Mindy P
Customer Service Rep.
Rating:
(7 total reviews)
Vanessa K
Customer Service Rep.
Rating:
(4 total reviews)
Pool Y
Rating:
(82 total reviews)
Mike S
Rating:
(82 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Allbritten Plumbing, Heating and Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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