In January of 2020 my sister moved in with me. For the first time there was a person residing in the 2nd floor of my 2,000sq/ft home. During the cold months while the temperature was adequate on the second floor the first floor was rather cool. During the summer months the second floor was cool while the first floor was unreasonably cold. I actually wore a sweater in August. In early March of 2021 I decided it was time to make a change and called Air Depot. I spoke with Elbert and within 24 hours Bryan showed up to design a new system for my home. After reviewing my existing system Bryan spent an hour or more discussing the options for replacement of my system. He understood my needs and offered several options. We came to an understanding of the least cost yet efficient system for my house. The next day I called Elbert and within 48 hours my new system was installed. THE RESULTS: 1. Comfort: The heating system worked perfectly. It was worm both upstairs and downstairs. The A/C system is perfect. The upstairs is comfortable and the downstairs area is a pleasant 78F. 2: Cost: My electrical bills during the hottest months (weeklong 95F+) have dropped by an amazing 40%. You guys are amazing. You are great to work with, you design and install systems that improve my comfort and reduce my monthly costs.
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In January of 2020 my sister moved in with me. For the first time there was a person residing in the 2nd floor of my 2,000sq/ft home. During the cold months while the temperature was adequate on the second floor the first floor was rather cool. During the summer months the second floor was cool while the first floor was unreasonably cold. I actually wore a sweater in August. In early March of 2021 I decided it was time to make a change and called Air Depot. I spoke with Elbert and within 24 hours Bryan showed up to design a new system for my home. After reviewing my existing system Bryan spent an hour or more discussing the options for replacement of my system. He understood my needs and offered several options. We came to an understanding of the least cost yet efficient system for my house. The next day I called Elbert and within 48 hours my new system was installed. THE RESULTS: 1. Comfort: The heating system worked perfectly. It was worm both upstairs and downstairs. The A/C system is perfect. The upstairs is comfortable and the downstairs area is a pleasant 78F. 2: Cost: My electrical bills during the hottest months (weeklong 95F+) have dropped by an amazing 40%. You guys are amazing. You are great to work with, you design and install systems that improve my comfort and reduce my monthly costs.
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Air Depot have has been servicing our homes A/C. - Heat system for close to 9 yrs and we recently purchased a new system For years when I call I always talk with Elbert and he has the information I always want, very professional and the service is great.Because we have Air Depot come and service our system on a regular schedule the system lasted way longer than it should. This past weekend Francisco and Manuel came and installed a complete system and were extremely courteous and professional. Because of the way these two gentlemen performed their job it took the stress off of me . A Great Company.
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Joe listened to our input, assessed our needs, and explained options clearly and thoughtfully. We were told ahead of time what we could expect. Pedro, Manuel, Francisco, and Oscar were skillful, courteous, and pleasant throughout. Having our hvac replaced during the heat of summer went amazingly well. Thank you, Air Depot!
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Excellent job on the part of Joe *******, Francisco B and Manuel in designing and installing my outside air condenser and inside air handler units for my downstairs zone. Installation technicians Francisco and Manuel were confident and competent in their work, took their time; and my system is working very well. Joe specified a system that works better than it has ever worked in the past. This company stands behind its work and recommendations. In the past, Air Depot repaired under warranty my upstairs zone outside unit even though it broke down after the warranty period had expired.
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Air Depot is one of the best companies I have worked with across the board. They were honest, friendly, helpful, knowledgeable, and trustworthy from start to finish. Elbert and Joe explained everything perfectly and were patient and kept me abreast of all necessary information without me having to follow up with them. Francisco and Manuel, the installers, were polite, friendly, knowledgeable, trustworthy, and did a fabulous job! We would recommend Air Depot to anyone who has a/c or heating needs!
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We were planning to replace our central a/c in the next few months, but it quit before we could schedule it. Joe came out on short notice to do the estimate, got all the paperwork completed and he and Elbert were able to get us on the schedule for the next day. Francisco and Manuel were absolutely great. They arrived at our house for their second job for the day and started right away. They protected our floors and when they left late that evening we had a new a/c unit, everything was clean and our house was cooling down. I can definitely recommend Air Depot.
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My A/C unit after 10 years decide it was time for a new one, that's when I called Air Depot after shopping around they were on time, caring and did the best job every. B Len and all the other guys worked diligently to get my home cooling in less than a day. Thanks to all the guys. You are the best!
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My housekeeper called me while on vacation to tell me that my ac upstairs was not working during the month of June. I called Air Depot and they took care of me immediately! They scheduled the service call on the day my housekeeper worked at my house on short notice from me. The repair required another visit and they again did everything they could to get me up and running in a timely manner. These guys give great service! Elbert is awesome to talk on the phone and Francisco did a great job on the repair. Thank you guys!!! Katherine
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When you talk to Elbert you realize that he is the definition of "Customer Service". He is very kind and helpful and that is why we had Air Depot install our new unit. The installers were efficient. Martin the service technician has always done an excellent job in maintaining our old unit so we plan to continue our maintenance plan with them.
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Air Depot has a hard-working team that effectively drives customer issues to successful closure. Each team member strives to serve the customer with excellence. Numerous creative solutions were recommended during both the selling and implementation of my new Lennox AC/furnace system. Many were utilized to great benefit and I am confident that they will result in greater comfort in my home as well as reduced operational cost.
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I contacted AirDepot after spotting them in 2016 Five Star Rated - Home Services Review. After exchanging quite a few questions and answers over the phone, I actually ended up not needing to “purchase” any service from them. Regardless, Elbert STILL continued to provide me with additional pieces of advice, so that I could come to a sound conclusion in the end to manage my A/C related issues. It is simply rare we encounter a business with such professionalism! Courtesy, competence, assertiveness, professionalism and honesty – I could not have expected more from a vendor in their kind of industry as much as I received from Elbert at AirDepot. Thank you, Elbert. I just couldn’t help but post a little note of my appreciation here.
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