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By Drina B. on 08/19/21
Oscar is always on time, efficient, dependable, friendly and courteous, and consistently provides absolute stellar service. Thank you Oscar!

By will van n. on 08/17/21
these guys are the best around. They are punctual, always friendly and know their stuff. I have been using them for about 5 years.

By Raymond T. on 08/12/21
no comment

By T. F. on 08/09/21
This was our 2nd time using Air Depot & both incidents, we had Oscar. Oscar was courteous, prompt & responsive to an electrical surge that fried all 3 of our AC units last week! He was efficient, took his time and made sure our place was neat before he left. Thanks Oscar!

By Victor C C. on 07/12/21
Very consistent quality of friendly & knowledgeable service technicians. Always being informative of service provided & any future needs if applicable. Our loyalty to Air Depot is well earned and would be happy to provide any reference if ever needed. Thank you A...
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Very consistent quality of friendly & knowledgeable service technicians. Always being informative of service provided & any future needs if applicable. Our loyalty to Air Depot is well earned and would be happy to provide any reference if ever needed. Thank you Air Depot & Oscar Zepeda, that embodies Air Depot commitment to best customer service available.
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By Mari H. on 06/26/21
Oscar was on time, courteous, always answers my questions, and did a great job. I always request Oscar to come and do the work on my AC/furnace equipment since he is familiar with it. Thanks

By Sharyl D. on 06/14/21
Our AC went out, and Oscar came promptly to repair it. He was very courteous. efficient, and knowledgeable, and we are grateful for his hard work in the heat!

By Leah J. on 06/11/21
Our upstairs AC went out and Air Depot sent Oscar over ASAP. Oscar was extremely professional, explained the issues thoroughly and always had a smile. We won't use anyone else moving forward. Thank you Oscar and Air Depot!

By Scott N. on 06/09/21
Lightning strike took out A/C. New system about 3 years ago. David did a great job of trouble shooting and got the system back online ASAP.

By Roger W. on 05/18/21
Once again Oscar was prompt super efficient and informative.

By RICHARD B. on 05/12/21
Air Depot has inspected, upgraded and serviced our home since we purchased it in 2012. Last week, Air Depot and its employee Oscar Zepeda provided excellent service to us. We had an air conditioner problem and contacted Air Depot. They immediately were helpful and ...
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Air Depot has inspected, upgraded and serviced our home since we purchased it in 2012. Last week, Air Depot and its employee Oscar Zepeda provided excellent service to us. We had an air conditioner problem and contacted Air Depot. They immediately were helpful and dispatched Oscar within an hour. Once Oscar arrived he immediately went to work and diagnosed the problem. He had the parts in his truck and repaired/restored air conditioning with in the hour. Oscar was professional and kept us informed. We are pleased with the response and the service. Kudo's for a job well down.
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By Michael P. on 04/27/21
Oscar Zepeda of Air Depot did very professional work for me. I would gladly have him do more work in the future.

By Carol G. on 04/22/21
Oscar ****** did our service maintenance review today. He is always on time and does a wonderful job. Oscar is always friendly and helpful. He has even changed the A/C filters for me several times. I'm always glad to see him because I know he will do good work for us.

By David K. on 04/12/21
Scheduled a weekend call with no problem. Oscar Z came out next day and worked the problem and replaced the defective items on a 20 yr old unit. All good now!

By will van n. on 04/02/21
Oscar was excellent, very personal and friendly.

By Roger W. on 03/29/21
Prompt, excellent service a .pleasure to deal with .Oscar is a great face for the company.

By Ryan D. on 03/22/21
I chose Air Depot for this major work because I can always trust them to do a great job while providing amazing and personal customer service. This work was no different. The tech arrived on time and they were done shortly after lunch. Both techs were very polite a...
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I chose Air Depot for this major work because I can always trust them to do a great job while providing amazing and personal customer service. This work was no different. The tech arrived on time and they were done shortly after lunch. Both techs were very polite and answered any questions we had. The only negative today was the mess in front of the HVAC closet that we had to vacuum up.
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By Janelle B. on 03/15/21
Oscar was on-time, cleaned up his work area, explained the problems and fixed what needed to be fixed.

By Belma D. on 03/12/21
Oscar, AC technician, delivers prompt, thorough, and professional service. Our home AC system has profited from Oscar's expertise and attentive work.

By Justin K. on 03/08/21
Today Oscar came to service my air conditioner on my house. He was on time and was very professional and answered all of my questions. He also recommended a new product that was on sale that would help keep the air clean in my house. Once installed it would require...
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Today Oscar came to service my air conditioner on my house. He was on time and was very professional and answered all of my questions. He also recommended a new product that was on sale that would help keep the air clean in my house. Once installed it would require no maintenance, unlike the UV light systems that require a bulb to be changed when they burn out. Oscar was very respectful and was also wearing a mask when he arrived ,and kept it on even inside my house. If you are looking for an honest company, who has talented and professional staff then look no further. I was even called once Oscar was on his way to my house. A Experience with Oscar and this company is a place you can trust unlike some companies that are dishonest.
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(281) 477-3700

Select any employee to see all their reviews.

Oscar Z
14 Years
Rating:
205 total reviews!
Francisco B
5 Years
Rating:
98 total reviews!
Elbert D
Customer Service Rep.
7 Years
Rating:
(24 total reviews)
Joe W
Customer Service Rep.
Rating:
(21 total reviews)
Randall L
15 Years
Rating:
(54 total reviews)
Pedro C
5 Years
Rating:
(43 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Air Depot has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Elbert D has a 5-Star average rating and a total of 24 total reviews
24 total reviews
This is Elbert and I have been with Air Depot for over 7 years. I truly enjoy the work environment and especially interacting with our customer base. I love play golf on my days off and my favorite player is JJ Watt. GO TEXANS!!!!!
By M. R. on 03/01/21
In January of 2020 my sister moved in with me. For the first time there was a person residing in the 2nd floor of my 2,000sq/ft home. During the cold months while the temperature was adequate on the second floor the first floor was rather cool. During the summer mo...
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In January of 2020 my sister moved in with me. For the first time there was a person residing in the 2nd floor of my 2,000sq/ft home. During the cold months while the temperature was adequate on the second floor the first floor was rather cool. During the summer months the second floor was cool while the first floor was unreasonably cold. I actually wore a sweater in August. In early March of 2021 I decided it was time to make a change and called Air Depot. I spoke with Elbert and within 24 hours Bryan showed up to design a new system for my home. After reviewing my existing system Bryan spent an hour or more discussing the options for replacement of my system. He understood my needs and offered several options. We came to an understanding of the least cost yet efficient system for my house. The next day I called Elbert and within 48 hours my new system was installed. THE RESULTS: 1. Comfort: The heating system worked perfectly. It was worm both upstairs and downstairs. The A/C system is perfect. The upstairs is comfortable and the downstairs area is a pleasant 78F. 2: Cost: My electrical bills during the hottest months (weeklong 95F+) have dropped by an amazing 40%. You guys are amazing. You are great to work with, you design and install systems that improve my comfort and reduce my monthly costs.
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By M. R. on 03/01/21
In January of 2020 my sister moved in with me. For the first time there was a person residing in the 2nd floor of my 2,000sq/ft home. During the cold months while the temperature was adequate on the second floor the first floor was rather cool. During the summer mo...
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In January of 2020 my sister moved in with me. For the first time there was a person residing in the 2nd floor of my 2,000sq/ft home. During the cold months while the temperature was adequate on the second floor the first floor was rather cool. During the summer months the second floor was cool while the first floor was unreasonably cold. I actually wore a sweater in August. In early March of 2021 I decided it was time to make a change and called Air Depot. I spoke with Elbert and within 24 hours Bryan showed up to design a new system for my home. After reviewing my existing system Bryan spent an hour or more discussing the options for replacement of my system. He understood my needs and offered several options. We came to an understanding of the least cost yet efficient system for my house. The next day I called Elbert and within 48 hours my new system was installed. THE RESULTS: 1. Comfort: The heating system worked perfectly. It was worm both upstairs and downstairs. The A/C system is perfect. The upstairs is comfortable and the downstairs area is a pleasant 78F. 2: Cost: My electrical bills during the hottest months (weeklong 95F+) have dropped by an amazing 40%. You guys are amazing. You are great to work with, you design and install systems that improve my comfort and reduce my monthly costs.
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By Raymond T. on 02/01/21
no comment

By Melinda Z. on 01/07/21
no comment

By Albert M. on 08/10/20
Air Depot have has been servicing our homes A/C. - Heat system for close to 9 yrs and we recently purchased a new system For years when I call I always talk with Elbert and he has the information I always want, very professional and the service is great.Because we...
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Air Depot have has been servicing our homes A/C. - Heat system for close to 9 yrs and we recently purchased a new system For years when I call I always talk with Elbert and he has the information I always want, very professional and the service is great.Because we have Air Depot come and service our system on a regular schedule the system lasted way longer than it should. This past weekend Francisco and Manuel came and installed a complete system and were extremely courteous and professional. Because of the way these two gentlemen performed their job it took the stress off of me . A Great Company.
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By Barbara and Bill H. on 08/12/18
Joe listened to our input, assessed our needs, and explained options clearly and thoughtfully. We were told ahead of time what we could expect. Pedro, Manuel, Francisco, and Oscar were skillful, courteous, and pleasant throughout. Having our hvac replaced during t...
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Joe listened to our input, assessed our needs, and explained options clearly and thoughtfully. We were told ahead of time what we could expect. Pedro, Manuel, Francisco, and Oscar were skillful, courteous, and pleasant throughout. Having our hvac replaced during the heat of summer went amazingly well. Thank you, Air Depot!
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By Tracy A. on 07/09/18
Wonderful service, they even showed up early to install the new HVAC system. Recommend Air Depot.

By Peggy W. on 04/18/18
Love Elbert and the service he provides. Always keeping up with the scheduling and keeping you informed. Very friendly - he's like having another brother. Keep up the great work ethic Elbert!!! You're doing it right.

By David E. on 09/28/17
Excellent job on the part of Joe *******, Francisco B and Manuel in designing and installing my outside air condenser and inside air handler units for my downstairs zone. Installation technicians Francisco and Manuel were confident and competent in their work, took...
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Excellent job on the part of Joe *******, Francisco B and Manuel in designing and installing my outside air condenser and inside air handler units for my downstairs zone. Installation technicians Francisco and Manuel were confident and competent in their work, took their time; and my system is working very well. Joe specified a system that works better than it has ever worked in the past. This company stands behind its work and recommendations. In the past, Air Depot repaired under warranty my upstairs zone outside unit even though it broke down after the warranty period had expired.
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By Lauren A. on 09/20/17
Air Depot is one of the best companies I have worked with across the board. They were honest, friendly, helpful, knowledgeable, and trustworthy from start to finish. Elbert and Joe explained everything perfectly and were patient and kept me abreast of all necessary...
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Air Depot is one of the best companies I have worked with across the board. They were honest, friendly, helpful, knowledgeable, and trustworthy from start to finish. Elbert and Joe explained everything perfectly and were patient and kept me abreast of all necessary information without me having to follow up with them. Francisco and Manuel, the installers, were polite, friendly, knowledgeable, trustworthy, and did a fabulous job! We would recommend Air Depot to anyone who has a/c or heating needs!
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By Jo B. on 07/27/17
We were planning to replace our central a/c in the next few months, but it quit before we could schedule it. Joe came out on short notice to do the estimate, got all the paperwork completed and he and Elbert were able to get us on the schedule for the next day. ...
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We were planning to replace our central a/c in the next few months, but it quit before we could schedule it. Joe came out on short notice to do the estimate, got all the paperwork completed and he and Elbert were able to get us on the schedule for the next day. Francisco and Manuel were absolutely great. They arrived at our house for their second job for the day and started right away. They protected our floors and when they left late that evening we had a new a/c unit, everything was clean and our house was cooling down. I can definitely recommend Air Depot.
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By Frank on 04/07/17
Elbert is great to talk with about scheduling a call and to answer any questions. Great employee.

By K. S. on 03/03/17
Albert, since my A/C unit is not having any major problems, I have no plans to fix anything at this point in time. However, I appreciate your coordination on this. Also, your technician Daniel, was great.

By Christine L. on 07/03/16
My A/C unit after 10 years decide it was time for a new one, that's when I called Air Depot after shopping around they were on time, caring and did the best job every. B Len and all the other guys worked diligently to get my home cooling in less than a day. Thanks ...
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My A/C unit after 10 years decide it was time for a new one, that's when I called Air Depot after shopping around they were on time, caring and did the best job every. B Len and all the other guys worked diligently to get my home cooling in less than a day. Thanks to all the guys. You are the best!
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By Katherine S. on 06/28/16
My housekeeper called me while on vacation to tell me that my ac upstairs was not working during the month of June. I called Air Depot and they took care of me immediately! They scheduled the service call on the day my housekeeper worked at my house on short notice...
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My housekeeper called me while on vacation to tell me that my ac upstairs was not working during the month of June. I called Air Depot and they took care of me immediately! They scheduled the service call on the day my housekeeper worked at my house on short notice from me. The repair required another visit and they again did everything they could to get me up and running in a timely manner. These guys give great service! Elbert is awesome to talk on the phone and Francisco did a great job on the repair. Thank you guys!!! Katherine
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By Teresa M. on 03/03/16
When you talk to Elbert you realize that he is the definition of "Customer Service". He is very kind and helpful and that is why we had Air Depot install our new unit. The installers were efficient. Martin the service technician has always done an excellent job in ...
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When you talk to Elbert you realize that he is the definition of "Customer Service". He is very kind and helpful and that is why we had Air Depot install our new unit. The installers were efficient. Martin the service technician has always done an excellent job in maintaining our old unit so we plan to continue our maintenance plan with them.
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By Raymond B. on 02/29/16
Air Depot has a hard-working team that effectively drives customer issues to successful closure. Each team member strives to serve the customer with excellence. Numerous creative solutions were recommended during both the selling and implementation of my new Lennox...
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Air Depot has a hard-working team that effectively drives customer issues to successful closure. Each team member strives to serve the customer with excellence. Numerous creative solutions were recommended during both the selling and implementation of my new Lennox AC/furnace system. Many were utilized to great benefit and I am confident that they will result in greater comfort in my home as well as reduced operational cost.
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By Daniel C. on 02/19/16
Excellent service.

By Joel I. on 02/18/16
I have dealt with Elbert over the past few years. He has always been extremely professional,extra friendly always eager to help.

By Aya W. on 02/17/16
I contacted AirDepot after spotting them in 2016 Five Star Rated - Home Services Review. After exchanging quite a few questions and answers over the phone, I actually ended up not needing to “purchase” any service from them. Regardless, Elbert STILL con...
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I contacted AirDepot after spotting them in 2016 Five Star Rated - Home Services Review. After exchanging quite a few questions and answers over the phone, I actually ended up not needing to “purchase” any service from them. Regardless, Elbert STILL continued to provide me with additional pieces of advice, so that I could come to a sound conclusion in the end to manage my A/C related issues. It is simply rare we encounter a business with such professionalism! Courtesy, competence, assertiveness, professionalism and honesty – I could not have expected more from a vendor in their kind of industry as much as I received from Elbert at AirDepot. Thank you, Elbert. I just couldn’t help but post a little note of my appreciation here.
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