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By Katherine G. on 05/28/20
Oscar Zepeda was wonderful at our semi-annual service this spring... friendly, honest and efficient. Air Depot is always friendly, trustworthy and dependable, no matter the technician... they’re all great. Thank you!

By Rodney B. on 05/20/20
Air Depot has been our AC and Heating Company for over 15 years. I highly recommend them. They are always prompt and professional. Today we had the pleasure of having Oscar Zepeda as our service technician and he was extremely polite, professional and courteous. ...
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Air Depot has been our AC and Heating Company for over 15 years. I highly recommend them. They are always prompt and professional. Today we had the pleasure of having Oscar Zepeda as our service technician and he was extremely polite, professional and courteous. Thank you Oscar for a fantastic job!!
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By Jeanne B. on 05/18/20
Francisco did an amazing job installing my new air conditioner system. He was prompt, courteous and completed the job in a timely manor!!

By Robert R. on 05/09/20
Oscar did a great job for us - he took care of the issue with the air conditioning and then signed us up for an annual inspection that took care of the total bill and set us up for a lot more service! All with a smile.

By Candace W. on 05/04/20
Great company, great service, reasonable prices. I never worry about the AC going out, because I know the regular maintenance checks will pick up any potential problems before they get big enough to become a Summer-In-Texas disaster! Peace!

By Laura on 05/04/20
Oscar is always so courteous, offers to replace my a/c filter and very efficient. Love Air Depot.

By Sam D. on 04/29/20
Francisco B was always informative and professional. He kept us informed about our new system from start to finish.

By Rick M. on 04/27/20
Just wanted to let you know how appreciative I am that Oscar was able to repair my ac unit today. He is a true professional as well as a tremendous ambassador for Air Depot. He is always pleasant and helpful in explaining the type of service needed.

By Sharon A. on 04/15/20
Francisco and his team mate was very polite and respectful. They were very knowledgeable and informedity as to what they were doing, he was very polite when speaking,also intelligent. And yes I would recommend Air Depot to others and Francisco for sure.

By Stephen F. on 04/15/20
Got great service, and a good price. Francisco B. was very helpful!

By E.Carter on 04/08/20
Oscar Z. an Air Depot technician came to my home and did a very professional job I really appreciate his patience answered all of my questions took his time and did a great job thank you Oscar!

By Trey K. on 04/04/20
Recommend them to anyone needing their services...

By Wilhemina Q. on 03/27/20
First, they arrived early and replaced my air conditioner and furnace in record time! Furthermore, they never took a break--except for lunch, and remarkably, they installed both of these units quicker than the previous contractor installed just an air conditioner. ...
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First, they arrived early and replaced my air conditioner and furnace in record time! Furthermore, they never took a break--except for lunch, and remarkably, they installed both of these units quicker than the previous contractor installed just an air conditioner. Second, Francisco's professionalism is unrivaled; although I asked him to address me by my first name, he insisted upon consistently referring to me as "Ma'am". And when Pedro arrived I was greeted with the same respect and congeniality. In summation, Air Depot's installation team were exceptional performers,. And Francisco is, bar none, the most cordial young man whose has ever come to my home to provide a service.
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By WILHEMINA Q. on 03/27/20
First, they arrived early and replaced my air conditioner and furnace in record time! Furthermore, they never took a break--except for lunch, and remarkably, they installed both of these units quicker than the previous contractor installed just an air conditioner. ...
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First, they arrived early and replaced my air conditioner and furnace in record time! Furthermore, they never took a break--except for lunch, and remarkably, they installed both of these units quicker than the previous contractor installed just an air conditioner. Second, Francisco's professionalism is unrivaled; although I asked him to address me by my first name, he insisted upon consistently referring to me as "Ma'am". And when Pedro arrived I was greeted with the same respect and congeniality. In summation, Air Depot's installation team were exceptional performers,. And Francisco is, bar none, the most cordial young man whose has ever come to my home to provide a service.
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By Lee M. L. on 03/26/20
Air Depot has always been very responsive and great service. I have compared and their prices are very much in line with industry standard and because I have been using them for so long and have their maintenance agreement, I get 10% off and accumulate credits for ...
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Air Depot has always been very responsive and great service. I have compared and their prices are very much in line with industry standard and because I have been using them for so long and have their maintenance agreement, I get 10% off and accumulate credits for purchases. Those additional perks make their prices beat the competition every time I have shopped the work and parts. Highly recommend them.
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By Keith S. on 03/17/20
Service technician arrived when scheduled and completed the job ahead of schedule.

By Shaul O. on 03/06/20
Oscar was very courteous, professional and efficient in his service call. He explained everything clearly and left the premises clean and in order. Thanks, Oscar!

By joe l. on 03/04/20
We have been dealing with Air Depot for several years & have always had good service, but I would like to commend Oscar Zepeda on his customer service. He is always very pleasant & he always takes the time to answer all our questions & we feel very confident in his...
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We have been dealing with Air Depot for several years & have always had good service, but I would like to commend Oscar Zepeda on his customer service. He is always very pleasant & he always takes the time to answer all our questions & we feel very confident in his ability to do great work. I hope that Air Depot appreciates how great he is!
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By jerry t. on 02/27/20
very pro

By Joe D. on 02/24/20
Oscar performed our preventative maintenance service today. He is the consummate professional, well representing Air Depot. Donned the protective booties so not to track anything in the house. He performed a thorough review of our heating and air conditioning equip...
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Oscar performed our preventative maintenance service today. He is the consummate professional, well representing Air Depot. Donned the protective booties so not to track anything in the house. He performed a thorough review of our heating and air conditioning equipment and provided some sound recommendations. Very friendly and personable.Enjoy having him as our service technician.
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CALL TO SCHEDULE
(281) 477-3700

Select any employee to see all their reviews.

Oscar Z
14 Years
Rating:
150 total reviews!
Francisco B
5 Years
Rating:
84 total reviews!
Joe W
Customer Service Rep.
Rating:
(21 total reviews)
Elbert D
Customer Service Rep.
7 Years
Rating:
(19 total reviews)
Randall L
15 Years
Rating:
(54 total reviews)
Pedro C
5 Years
Rating:
(39 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Air Depot has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Air Depot. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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(281) 477-3700
Elbert D has a 5-Star average rating and a total of 19 total reviews
19 total reviews
This is Elbert and I have been with Air Depot for over 7 years. I truly enjoy the work environment and especially interacting with our customer base. I love play golf on my days off and my favorite player is JJ Watt. GO TEXANS!!!!!
By Barbara and Bill H. on 08/12/18
Joe listened to our input, assessed our needs, and explained options clearly and thoughtfully. We were told ahead of time what we could expect. Pedro, Manuel, Francisco, and Oscar were skillful, courteous, and pleasant throughout. Having our hvac replaced during t...
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Joe listened to our input, assessed our needs, and explained options clearly and thoughtfully. We were told ahead of time what we could expect. Pedro, Manuel, Francisco, and Oscar were skillful, courteous, and pleasant throughout. Having our hvac replaced during the heat of summer went amazingly well. Thank you, Air Depot!
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By Tracy A. on 07/09/18
Wonderful service, they even showed up early to install the new HVAC system. Recommend Air Depot.

By Peggy W. on 04/18/18
Love Elbert and the service he provides. Always keeping up with the scheduling and keeping you informed. Very friendly - he's like having another brother. Keep up the great work ethic Elbert!!! You're doing it right.

By David E. on 09/28/17
Excellent job on the part of Joe *******, Francisco B and Manuel in designing and installing my outside air condenser and inside air handler units for my downstairs zone. Installation technicians Francisco and Manuel were confident and competent in their work, took...
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Excellent job on the part of Joe *******, Francisco B and Manuel in designing and installing my outside air condenser and inside air handler units for my downstairs zone. Installation technicians Francisco and Manuel were confident and competent in their work, took their time; and my system is working very well. Joe specified a system that works better than it has ever worked in the past. This company stands behind its work and recommendations. In the past, Air Depot repaired under warranty my upstairs zone outside unit even though it broke down after the warranty period had expired.
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By Lauren A. on 09/20/17
Air Depot is one of the best companies I have worked with across the board. They were honest, friendly, helpful, knowledgeable, and trustworthy from start to finish. Elbert and Joe explained everything perfectly and were patient and kept me abreast of all necessary...
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Air Depot is one of the best companies I have worked with across the board. They were honest, friendly, helpful, knowledgeable, and trustworthy from start to finish. Elbert and Joe explained everything perfectly and were patient and kept me abreast of all necessary information without me having to follow up with them. Francisco and Manuel, the installers, were polite, friendly, knowledgeable, trustworthy, and did a fabulous job! We would recommend Air Depot to anyone who has a/c or heating needs!
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By Jo B. on 07/27/17
We were planning to replace our central a/c in the next few months, but it quit before we could schedule it. Joe came out on short notice to do the estimate, got all the paperwork completed and he and Elbert were able to get us on the schedule for the next day. ...
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We were planning to replace our central a/c in the next few months, but it quit before we could schedule it. Joe came out on short notice to do the estimate, got all the paperwork completed and he and Elbert were able to get us on the schedule for the next day. Francisco and Manuel were absolutely great. They arrived at our house for their second job for the day and started right away. They protected our floors and when they left late that evening we had a new a/c unit, everything was clean and our house was cooling down. I can definitely recommend Air Depot.
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By Frank on 04/07/17
Elbert is great to talk with about scheduling a call and to answer any questions. Great employee.

By K. S. on 03/03/17
Albert, since my A/C unit is not having any major problems, I have no plans to fix anything at this point in time. However, I appreciate your coordination on this. Also, your technician Daniel, was great.

By Christine L. on 07/03/16
My A/C unit after 10 years decide it was time for a new one, that's when I called Air Depot after shopping around they were on time, caring and did the best job every. B Len and all the other guys worked diligently to get my home cooling in less than a day. Thanks ...
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My A/C unit after 10 years decide it was time for a new one, that's when I called Air Depot after shopping around they were on time, caring and did the best job every. B Len and all the other guys worked diligently to get my home cooling in less than a day. Thanks to all the guys. You are the best!
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By Katherine S. on 06/28/16
My housekeeper called me while on vacation to tell me that my ac upstairs was not working during the month of June. I called Air Depot and they took care of me immediately! They scheduled the service call on the day my housekeeper worked at my house on short notice...
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My housekeeper called me while on vacation to tell me that my ac upstairs was not working during the month of June. I called Air Depot and they took care of me immediately! They scheduled the service call on the day my housekeeper worked at my house on short notice from me. The repair required another visit and they again did everything they could to get me up and running in a timely manner. These guys give great service! Elbert is awesome to talk on the phone and Francisco did a great job on the repair. Thank you guys!!! Katherine
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By Teresa M. on 03/03/16
When you talk to Elbert you realize that he is the definition of "Customer Service". He is very kind and helpful and that is why we had Air Depot install our new unit. The installers were efficient. Martin the service technician has always done an excellent job in ...
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When you talk to Elbert you realize that he is the definition of "Customer Service". He is very kind and helpful and that is why we had Air Depot install our new unit. The installers were efficient. Martin the service technician has always done an excellent job in maintaining our old unit so we plan to continue our maintenance plan with them.
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By Raymond B. on 02/29/16
Air Depot has a hard-working team that effectively drives customer issues to successful closure. Each team member strives to serve the customer with excellence. Numerous creative solutions were recommended during both the selling and implementation of my new Lennox...
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Air Depot has a hard-working team that effectively drives customer issues to successful closure. Each team member strives to serve the customer with excellence. Numerous creative solutions were recommended during both the selling and implementation of my new Lennox AC/furnace system. Many were utilized to great benefit and I am confident that they will result in greater comfort in my home as well as reduced operational cost.
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By Daniel C. on 02/19/16
Excellent service.

By Joel I. on 02/18/16
I have dealt with Elbert over the past few years. He has always been extremely professional,extra friendly always eager to help.

By Aya W. on 02/17/16
I contacted AirDepot after spotting them in 2016 Five Star Rated - Home Services Review. After exchanging quite a few questions and answers over the phone, I actually ended up not needing to “purchase” any service from them. Regardless, Elbert STILL con...
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I contacted AirDepot after spotting them in 2016 Five Star Rated - Home Services Review. After exchanging quite a few questions and answers over the phone, I actually ended up not needing to “purchase” any service from them. Regardless, Elbert STILL continued to provide me with additional pieces of advice, so that I could come to a sound conclusion in the end to manage my A/C related issues. It is simply rare we encounter a business with such professionalism! Courtesy, competence, assertiveness, professionalism and honesty – I could not have expected more from a vendor in their kind of industry as much as I received from Elbert at AirDepot. Thank you, Elbert. I just couldn’t help but post a little note of my appreciation here.
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By Elizabeth C. on 02/10/16
I have been using Air Depot for years. Elbert calls me to schedule my preventive maintenance. He is very diligent in his efforts to reach me with my busy schedule. When we schedule the maintenance appointment, Elbert treats me like I am his only customer. He ha...
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I have been using Air Depot for years. Elbert calls me to schedule my preventive maintenance. He is very diligent in his efforts to reach me with my busy schedule. When we schedule the maintenance appointment, Elbert treats me like I am his only customer. He has the best customer service skills in town! Always a pleasure to deal with Elbert Deans!
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By A. B. on 01/01/16
Your companies Air Depot and Hallmark Air Conditioning have serviced my home for many, many years. Today I am writing about service I have received this last week. It was awesome! Let me tell you about it. I have a yearly contract with Air Depot to maintain my equ...
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Your companies Air Depot and Hallmark Air Conditioning have serviced my home for many, many years. Today I am writing about service I have received this last week. It was awesome! Let me tell you about it. I have a yearly contract with Air Depot to maintain my equipment so I speak to Elbert quite often. On my work proposal of 1-7-2016 he list listed as the comfort consultant. And he certainly was. Several doctors have insisted that to treat a serious lung problem I have, that I would have to have my home checked. I didn’t want to do it because I didn’t know anyone (I thought) and scams are a worry for someone my age. Sitting trying to work this out one morning I decided to call Elbert, he’d know someone we could trust. When I spoke to him, he informed me it was time for my winter checkup and if I had time he would schedule my home and have the tech take a look. Francisco arrived the morning. He is always prompt, polite and advises me of what he finds. That morning when came down from the attic, I could tell he was very serious. He had his camera and showed me the problem he found. We agreed he would take the pictures to the shop and I would hear from Elbert. I heard back almost immediately to finding the solution to my problem and Air Depot would do the work. Within a week supplies/materials were ready and Air Depot was at my door. Two of the nicest installers went immediately to work. They had great work ethic and worked together very well. They were careful about keeping my house clean, quiet as they worked, extremely polite and respectful when dealing with me. Something a great-grandmother likes to see. They represent your company very well. S Since I wanted to tell you about my experience I asked them for their full names: Pedro Castaneda and Aaron Raney. I would be pleased to have them work on my house anytime. They finished the job by making sure everything was cleaned up and a neighbor even commented on how clean the front yard and street were after they hauled all the old materials away. They finished in a timely manner also. With all that seemed to need to be done, I thought maybe we would go into a second day. I liked the financial plan Elbert informed me about. It is always nice to use someone else money. And, I thank you for telling me this was available. Now, all I need to get well. We have done our part, now it is up to the doctors to do theirs. You have my recommendation anytime!
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By Gary C. on 11/15/15
I hired Air Depot to do some maintenance work on my AC unit. They changed out the air handlers and did some duct work. I wasn't there for the appointment, but setting it up and having it done while I was absent was easy. They did a good job on all the work they did...
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I hired Air Depot to do some maintenance work on my AC unit. They changed out the air handlers and did some duct work. I wasn't there for the appointment, but setting it up and having it done while I was absent was easy. They did a good job on all the work they did, which was a lot. They delivered on what they said they would do, in a professional and timely manner. They were very efficient. I have had no complaints or issues with the work. I was very satisfied. The results have been good. I don't have anything to compare their prices to, but I didn't have an issue with them. I would use them again.
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By Peter S. on 10/01/15
The guys did a great job installing the new AC units. Pedro checked the airflow in the master br before and after and it appears there is a 20-25% percent improvement with the fan speed and 12" duct modification in the attic. I appreciate your and Elbert's help in ...
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The guys did a great job installing the new AC units. Pedro checked the airflow in the master br before and after and it appears there is a 20-25% percent improvement with the fan speed and 12" duct modification in the attic. I appreciate your and Elbert's help in answering all of our questions. I'll be in touch if I have any further needs. Thanks!
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