Tony did a great job. Even though he had to wait for the city to come out to turn our water off and then back on, he stayed positive and was very patient. He completed the work quickly and gave us some advice for keeping our drains clear. He even answered a question about the heating unit that Affordable installed for us a number of years ago. Terrific job.
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Kurt Hill exemplifies professionalism, courtesy, thoroughness. His work ethic is outstanding. I have always trusted Affordable and have been a customer since 1987. I cant imagine using any other company. Everytime Kurt performs service at my home; it is always done exactly right! Kurt and Affordable is my definition of great customer service.
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I have used Kurt Hill as my plumber for the last 4 major plumbing related complications in my house, a new faucet, installing a dishwasher, fixing a water heater, and fixing my furnace. I highly recommend him! Not only does he do a great job but he does it with a smile on his face. He is exceptionally patient with all the kids running around my house and my pets. He is very communicative and makes sure to show you what he is talking about. I could not recommend him enough! I would recommend asking for him when you call Affordable Service Plumbing in Rio Rancho
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Affordable is the ones we call. Always a fair price. Kurt is AMAZING! We have a tempermental tankless water heater and Kurt has is always able to get it up and running. We know when we call we will get help right away. Always professional, timely, and he has taken the time to help us understand our system.
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This is the fourth time I have done business with this company. Each and every time has been absolutely fantastic. The level of customer service and professionalism is amazing. It has been a long time since I have dealt with any company from any industry that has achieved this level of service. I would highly recommend anyone in need of heating, cooling, or plumbing to use Affordable Service.
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Tony Sena of Affordable Service did an excellent job of winterizing our home. He investigated the problem that I told him about of a loud noise that had been coming from the evaporative cooler and he discovered the cause. The motor was going bad. He described the problem to me in detail, and there was no extra charge. This kind of service will keep me coming back to Affordable for future needs.
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Daniel and Jay checked our our heaters before we started them for the season. They cleaned the filter and machine downstairs. Started the machine to check the working parts and to make sure there was no carbon monoxide present. This is our main heater. They also checked the upstairs heater, which has not been used for years. Daniel checked the working parts and then he checked for carbon monoxide. He is very good at his job. He is so friendly and knowledgeable. He answers all my questions and explains everything he is doing and why. We signed up for the spring and fall maintenance contract. It will save us money on the individual costs of having the machines maintained and give us an additional 10% on any service/parts we may need on HVAC, electrical or plumbing the company offers. We have used this company since we moved to this city and are very satisfied. We recommend this company to everyone.
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We have used Affordable Service several times since moving to Rio Rancho in February of 2018. The Customer and Technician service have been superb every time, particularly with Thomas and Tony. They're not only competent in their fields, but their knowledge and advice assure us that the heating, cooling, and plumbing equipment in our home is always in good shape. Also, as with most companies, they specify a 2-hour window for any appointments, but are always at our home within the first 20 minutes or so - something we've become accustomed to. We highly recommend Affordable Service, period. Thank you, lads.
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