Christian Lugo of Action Air Conditioning came to my residence in Temple Terrace to correct a problem with my 5-ton Trane unit. There was a part that was not functioning properly, and the heat element in the unit would not engage. As a result, there was no heat being generated last night when the temperature dipped down into the mid-40's. Christian quickly analyzed the problem, picked up the repair part, and installed it. He tested the unit to see if there were any other concerns. He discovered that a capacitor was weak and needed to be replaced. I asked him to go ahead and replace the capacitor. No need to delay the inevitable, wait for it to fail, and then bring him back on another repair call in 2 or 3 months. Christain did an excellent job as an AC technician and represents what I have found with Action Air consistently over the past 18 years - prompt and courteous quality service that reflects the high standards of service that Action Air is known for. Thank you for ajob well done, Christian.
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Joandy called me this morning to tell what time he would be arriving. He was right on time and showed me a few concerns, he went over everything with me and explained it well .Very polite young man. He made me feel very comfortable I felt like I was sitting at the table talking with my brother. He was very professional and knowledgeable. I would like to have him do all of my maintenance from now on please if possible
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Joandy was knowledgeable and professional. He was thorough in servicing our three units. I have been using Action Air for my A/C maintenance for almost 20 years. Joandy is an example of why I like this company. Every service tech has been well trained and exhibits a sense of pride and satisfaction with their ability to service and maintain A/C systems. They all are proud to be working for Action Air, as well. I would recommend Action Air and Joandy to anyone.
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We were in need of a service call for our a/c ,I called around 8:00 a tech (Parker) arrived a few hours later,a very pleasant young man.He got right to it and was dedicated to his task.We are very happy with the results.I would add that 2 days before I sat at my daughter-in laws house because their a/c needed a fix. Mike arrived around noon replaced a fan motor and made a lot of folks very happy Two out of two very good jobs well done ,fine people ........Leroy West
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We were in need of a service call for our a/c ,I called around 8:00 a tech (Parker) arrived a few hours later,a very pleasant young man.He got right to it and was dedicated to his task.We are very happy with the results.I would add that 2 days before I sat at my daughter-in laws house because their a/c needed a fix. Mike arrived around noon replaced a fan motor and made a lot of folks very happy Two out of two very good jobs well done ,fine people ........Leroy West
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Action Air sent their service rep Joandy to perform some maintenance on my A/C. Not only did Joandy showed up on time, he was courteous, professional and had knowledge regarding the issues on my a/c and answered all my questions. I will continue to call ACTION AIR for all my A/C needs.
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As you can expect calling an Air Conditioning Company is stressful with the cost associated with the unknowns. After scheduling a service professional to come out my anxiety was at the top of the list. As scheduled my service technician Christian Lugo arrived 15 min. early after calling first to say he was on his way. As we talked I felt no pressure and was at ease. Clean appearance and extremely professional he went right to work and after a full analysis of our unit, he explained the situation clearly. Giving me options in his opinion for not only getting us back up and running but what he thought would be best for future problems that may occur. He was in and out in less than an hour, A/C back running cool air through our house. I would highly recommend Action and if you get a chance request Christian Lugo for the highest standard of service work. Thanks, Christian. Tim and Angie Williams
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Joandy did a great job explaining what the functions of the various parts of our HVAC system were (I recently moved from the Chicago area and we don't have heat pumps in Chicago--at least I never had one).. Was impressed enought about his expertise that I purchased a medium grade warranty service, and Joandy performed the services shown therein. From my perspective, Joandy's good guy!!!
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I had my annual service last week by Joandy G. As usual, the technician was extremely courteous and professional. He took the time to explain what he was doing and answer any questions that I had. I've used Action Air now for many years and have never had a bad experience. Prices are reasonable and service is exceptional.
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I have always had great service from Action Air Conditioning. Most recently Joandy came out for routine maintenance and completed the job quickly and thoroughly. He was pleasant and worked around my messy garage and barking dogs. The service plans offered by Action Air are well worth the money and most of my needed repairs have been covered with no additional charges. Action Air conveniently reminds you when service is due so you do not forget before your service plan expires. I live in Florida and the system is used heavily. Action Air has kept it running well for years now. I appreciate everything they have done and highly recommend this company.
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