Christian is a superb service pro. He is highly skilled and personable. We recently had some major work on our air handler and Christian repaired it quickly and at a fair price (less than the estimate). He communicates well about his appointments and is always on time. I don't think you could possibly find a more able, intelligent individual in this field. Thanks to all at AA.
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Action Air conditioning has been our "Go-To" A/C company for longer than I can remember. They have always been straight forward and honest with us. We have shopped Action's prices and can never beat them. Joandy has to be the friendliest technician I know. He knows what he is doing and has taken great care of us. I recommend Action Air to everyone.
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We couldn't be happier with the outstanding service by Action Air. Chris called personally to let us know what was being done to resolve our problems. Ricky and Dylan were prompt, courteous, knowledgeable and got the job done. They made sure we knew what was being done and left the work area spotless when they were finished. We highly recommend Action Air for all your a/c needs.
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Hans was EXEMPLARY...especially considering he was given one of the most difficult of assignments - the dreaded "the unit WAS doing this, but now it's acting fine". Hans was meticulous in his diagnosis of the problem (fan motor running non-stop for 5 days...but started working properly again several hours before he arrived). Step by step analysis uncovered first a loose connection, and then a bad thermostat. He "hung in there" until he was sure that ALL the issues were resolved. Friendly, thorough, extremely personable...would be HAPPY to have him out here to work on our unit again if it becomes necessary!!! If there were six stars to give, he would be a SIX.
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Want to thank Matt B. for resolving my incorrect Lennox 7500 thermostat reading, which has been going on since my the installation of my A/C unit. Matt was very professional & friendly during this service call, and really appreciate his resolve. Also, I want to say a Special Thanks to Steve for his yearly maintenance on my A/C units for these many years. It,s employees like these 2 reps which have kept me as a loyal customer.
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Our A/C went out on Halloween and we went into full panic mode. We didn't think any one would be able to come out and fix our A/C due to the holiday. However, to our surprise, Action A/C sent someone out within a couple hours! Hans P. arrived early and wearing PPE, which made me even more comfortable. Hans did a very thorough diagnostic and explained every detail to me, which was much appreciated. He figured out the issue quickly, repaired the A/C. It's now working great! I would highly recommend Action A/C and Hans as your technician.
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Due to COVID-19, Mr. Hans P wore a mask at all times and practiced social distancing while performing an exceptional maintenance review of my home AC unit. His knowledge and professionalism was impeccable! I will make a point to ask for Mr. Hans P in the future should my AC need attention. 5 STAR STELLAR SERVICE AND RATING!
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Steve serviced our A/C unit last month. Again we were pleased with his on time, courteous and professional service. I am always impressed with Action Air's prompt phone responses and scheduling, and have benefited in the past using their weekend emergency repair service. I am very pleased with the new A/C unit they installed for me one year ago.
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Joandy G. did an exceptional job with maintenance service on my AC today. He was very professional, fully explained what he was doing and the cost. Joandy went above and beyond in customer service. I mentioned that my return vent filter looked very dirty and he offered and replaced the filter in the ceiling for me. Joandy is a great representation of the high level of customer service that is provided by Action Air.
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Hans Policard was excellent! We had an issue with the UV light and it was burning a hole on our A/C filter. He resolved the issue so easily and was so hospitable and open to our questions. He went above and beyond to assist us with our concern and gave us optimum customer service. Hans Policard is an asset to Action Air.
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