My air conditioning system stopped working late last night and a call was placed to Action Air Conditioning, Inc. I received a response the following morning and was informed that a tech would come shortly. Christian Lugo arrived at our home and immediately diagnosed the problem, researched his records and informed us that the defective part was in warranty and it's replacement would be of no cost to us. During the visit Christian was polite, informative and effective. We just want to inform you of the high quality of this employee. If we were to rate him we would give him a well deserved 5 stars.
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Started the maintenance program (Silver) with Action Air Conditioning. Joandy showed up at the expect time and was very thorough. The system I have is an older one (2008) and everything was working within limits and no leaks. He provided recommendations and explained why as well as answered all the questions I had asked.
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Was very satisfied with amazing service....arrived on time and really knew what they were doing and seemed to us it was completed in record time as it was very hot that day and lots of work to be accomplished. All finished and working well in less than a whole day...courteous and friendly service ...thank you ....
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Christian has serviced my AC twice and he is always professional and very knowledgeable. Once was on a holiday weekend and another time was early evening. The company is very well run and the staff is always friendly and easy to deal with. I would highly recommend them.I also would like to recognize Ricky Polonca and Michael Sparks. They did the installation of my new AC unit and really did a great job. After installation, they cleaned up all the debris and left the area immaculate. I am quite happy with Action Air.
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Christian has serviced my AC twice and he is always professional and very knowledgeable. Once was on a holiday weekend and another time was early evening. The company is very well run and the staff is always friendly and easy to deal with. I would highly recommend them.I also would like to recognize Ricky Polonca and Michael Sparks. They did the installation of my new AC unit and really did a great job. After installation, they cleaned up all the debris and left the area immaculate. I am quite happy with Action Air.
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Today Joeandy Garcia came to our home to do the annual a/c maintenance. Joeandy was thorough, very informative, did an excellent job and was a pleasure to have in our home. We have been customers of Action Air for many years and on each and every occasion we have needed them, we have been more than satisfied with their excellent service and professionalism.
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AC unit went down yesterday. Called Action AC and within an hour Joandy arrived to diagnose the problem. He was personable, and quickly fixed the unit. I've always had a great experience with Action AC and if I need them again hope Joandy is my tech. As a side note, my dogs enjoyed the dog treats he happened to have with him. Two paws up from the dogs. Scott
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A 5-Star shout out to Christian Lugo, whom just completed a field service call at our home. Right on time, 9:00am, knocked out the task, walked me through a few things....which I did need to hear/see, thank you. He also noted our maintenance program had expired......I re-upped on the spot. Christian is a professional and very personable, which is an extension of the professionalism we have always experienced since our first meeting with Action Air regarding a full replacement of our air conditioning system a number of years ago.....full system replacement mind you, and they completed it one day. Our home and property is always left clean as well. I cannot say enough about this organization. Ballard & Dorinda
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