Once again, GREAT service by Joandy. We have used Action Air for over 15 years and they provide outstanding service when we need them for emergencies as well as yearly maintenance. This year we had Joandy install the UV light equipment since he showed me the mold starting to grow inside our garage unit. He had let me know about it last year but we weren’t able to install however this time we were able to. Joandy made sure I knew what he saw and asked me if I had any questions and put me at ease (again).
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I contacted Action Air this afternoon around 4pm via internet. Within 15 mins, I received a phone call. Sorry, I didn't write her name down but she was awesome, professional and scheduled Mike K. for my service. A/C was not keeping up with heat. We bought our home in May and have never had a cool, comfortable night since moving in. Mike K. arrived and went right to work. He asked many questions and then checked everything-even the attic for leaking air ducts. Turns out the blower motor was running in reverse. Mike K. quickly found that capacitor was wired wrong. A/C is finally keeping us comfortable. Thanx, Mike K. and Action Air Conditioning. Ed and Tammy Torres September 17, 2019
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It was a pleasure to have Joandy service my AC unit. He was very knowledgable, made recommendations for my system and explained them and why in detail. Very thorough in his maintenance and installation of the system and the recommended changes. Extremely personable and will request him for next year's maintenance. Great job Joandy!!
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Our AC stopped early Monday and we called Auction Air. Marissa set up an appointment, but I asked for an hour call ahead because it's the AC season. If things can go wrong for the technician; they will. Christian the technician called and apologized for his delay; I understood. He had us up and running in 15 minutes. Christian explained everything. A great guy, great service, and a great girl at their command central. Thank you Marissa for working with me. Thanks, Pete Cuttie
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Joandy G. performed the annual tuneup and cleaning of my A/C unit. He was prompt, professional, and quite thorough. I've been an Action Air customer for many years. In addition to Joandy, my system has been serviced by Christian, Kevin, and Steve -- all are top notch. At a time when good customer service seems rare, the Action A/C staff goes all out at helping me keep my "cool."
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Our air conditioner stopped working so we called the original installer for service. Christian Lugo of Action Air-conditioning in Tampa Florida was dispatched to repair the system. He arrived on time as promised and was very professional in dealing with us. He took the time to listen to all of the things which my husband did while trying to restore operation of the air conditioner. He very quickly discovered the problem and corrected it. We are fairly new to this house and have not had a chance to perform a routine maintenance which would have prevented this failure. As a result, we purchased a maintenance plan from Action AC and will have them come out and perform the required yearly maintenance. We were very pleased with the service call performed by Christian Lugo and will request him in the future. We would recommend Action Air Conditioning of Tampa to anyone requiring air conditioner service. Thank you for a job well done. Linda Cymbala
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Action Air Conditioning has been our choice for many years. The company is very good but its people are great. Yesterday, my A/C unit needed some help. Action Air sent our Christian L. He arrived on time and got to work. In no time he found the problem and repaired the unit. He took the time to explain the situation and showed me the root cause of the problem. He is an excellent example of what true customer satisfaction is all about.
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