John came and saved the day! First, he was wonderful with my two dogs. Then he fixed my dryer plug, made two non-functioning kitchen outlets work and installed a light fixture and more! He looked under the sink to check suspect electrical connections of disposal and dishwasher to discover the plumbing actually disconnected because it wasn’t installed correctly. We arranged for a plumber the next day. I can’t imagine calling anyone else but Above and Beyond Electric in the future. Thank you, John
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My relationship with Above and Beyond Electric started with my initial phone call when sweet Pam answered and listened to my needs. John (electrician) came on time and was great with my dogs entering the house. John fixed everything I pointed out and found the the plumbing under my counter was improperly installed.....it came away when slightly pulled! We arrange for Scott G. to come the next day. Scott G. was also terrific with my two dogs when he showed up on time. He very quickly replaced the improper plumbing under my kitchen sink and then gave me good advice about another issue that I identified in my bathroom. Thank goodness for Above and Beyond Electric!
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My only problem has been getting in touch with your office. Having a plumbing problem with the only toilet in my home and spending several hours waiting on someone to respond to my desperate voicemail messages does not inspire confidence in your company. I know you do excellent work, so I persist. Others may not.
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Rob arrived early and evaluated our problem (a fire in our fuse box), determined what parts were needed for major repairs and set out to get those supplies and returned within the hour. We had been without power for 3 hot days (MLG&W took our meter) and he made it a priority to get our power restored by afternoon. It was a big job! He was the ultimate professional and worked methodically and tirelessly all day (not even taking a break), all the while remaining cheerful with a positive attitude all day. Because of the complexity and the requirement for more than two hands Rob enlisted the aid of other Above and Beyond staff to accomplish the task at hand. My wife and I found the rest of "The Crew" to be first class professionals intent on getting our power restored as soon as possible. They worked well together, completed their mission on time and even cleaned up after themselves. I asked friends of mine in the building trades about the cost of repairs and they said the cost was very reasonable and fair. This company is aptly named. In fact, if a company can exceed "Above and Beyond" this one does. Many thanks to Rob & Crew for a job well done
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I had a fire in my home about 20 years ago. Needless to say, I am very cautious about which electrical company I allow in my home. I shopped around a bit but decided on Above and Beyond. A great decision on my part. This company has a history of having the most professional, knowledgeable, courteous, caring electricians working for them. You can’t go wrong with this company. Zach is the electrician I always ask for. He is the BEST!!
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I was having a ceiling fan replaced that had been installed by another company (assigned under my warranty company) that had done almost everything wrong, including with a terrible attitude so was wary of dealing with another company. Due to various reasons, the electrician was very late arriving at my home. When Nathan arrived that evening, I told him I needed the current ceiling fan removed, another one replaced along with a down rod, light fixture and the light and fan to separate switches. He was so personable and professional, taking the ceiling fan apart and placing in the box and installing the new one. He offered to remove the light fixture on my non-working ceiling fan and haul the fan away for me, which I was grateful to have it out of my garage. During the service call, we mentioned our families and the number of grandchildren I have and that my son has a his/hers/theirs family of five children with a wide range of ages. He mentioned his children and while he has a large family, he said he was blessed with his wife and children. That meant a lot to me as not many people are openly appreciative of their family. Nathan personified the name of the company, he definitely went above and beyond with his work and interactions. Due to being several hours late, he reduced the total bill, which was great, and was especially impressed with his customer service, pleasant demeanor, and excellent work. Everyone at my work knew of my issues with my ceiling fan, the previous company and the time it took to be approved to buy my own fan and locate an electrician and was happy to tell them of my experience with Nathan and the company. I was surprised to receive a thank you note from him, which was just another example of the customer service. I recommend Nathan and Above and Beyond Electrical without hesitation.
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A big shout out to Above and Beyond Electric Company and an even BIGGER shout out to Zach!! He is the BEST!! This is the second time Zach has been to my home and did quite a bit of work updating my older home. He is very knowledgeable, dependable, trustworthy and a very hard worker!! Josh was with Zach this past visit and he too did a great job!! The way I chose Above and Beyond Electric is through your reviews. I will only ask for Zach in the future. Very satisfied customer!!
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Zach was the technician that came to repair/replace an outlet that had been burned because of a small electrical fire caused by a broken off prong of a vacuum cleaner plug. The job was done quickly and by this very personable young man. I have had Above and Beyond Electric at my home a number of years ago and find they continue to impress me with their staff and services. I will always call them when needed. I recommend them highly. Pam does a great job of setting up appointments and calling to let me know when the tech will arrive. Just wonderful experience from a frightening start. Thank you all at Above and Beyond Electric.
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What an excellent job Scott did at my house. He replaced the garbage disposal and fixed the leak under my sink and dishwasher with also replacing the shut off too. Couldn't ask for a better person for the job and the Above and Beyond as a company is top notch best in the business. Can't wait to get tankless water heater installed.
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