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By Elder S. on 01/26/20
My experience with my HVAC units installation was good in terms on timeliness, professionalism and interaction. Steve, Brandon and Alex did a good job. In particular, Steve was was communicative and did a good job providing the post installation instructions and ...
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My experience with my HVAC units installation was good in terms on timeliness, professionalism and interaction. Steve, Brandon and Alex did a good job. In particular, Steve was was communicative and did a good job providing the post installation instructions and recommendations needed moving forward and expectations of what I should expect as next steps from their company.
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By Yanira R. on 01/17/20
Technicians were very thorough in explaining issues and concerns. He answered all our questions and very caring to our concerns. They did a Phenomenal job

By Yanira R. on 01/16/20
We had an amazing experience with ARS of Orlando with our AC installation. From our initial inspection with Honorio, to our sales person - Chris and Steve and Alex who did our installation each one of them were very detailed and made sure we were informed of every ...
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We had an amazing experience with ARS of Orlando with our AC installation. From our initial inspection with Honorio, to our sales person - Chris and Steve and Alex who did our installation each one of them were very detailed and made sure we were informed of every process. They made this huge and scary purchase a very smooth process. In addition, they were just really nice guys. We highly recommend this company,
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By Stephen P. on 01/12/20
Steve and Alex installed our new air conditioner on Thursday and did an incredible job. They were on time, communicated very well, and left my house very neat. They answered every question I had and gave me a tutorial on the new thermostats. All in all they did an ...
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Steve and Alex installed our new air conditioner on Thursday and did an incredible job. They were on time, communicated very well, and left my house very neat. They answered every question I had and gave me a tutorial on the new thermostats. All in all they did an excellent job and I would have no problems about calling them back to do more work.
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By Norman A I. on 01/08/20
Steve and Alex were both courteous and very knowledgeable. they not only installed and explained my new HVAC system they also cleaned up. They made me glad I chose Home depot and ARS for my new Carrier AC/Heat system.

By michael s. on 12/29/19
Steve and Alex called to let me know when they were picking up the equipment at the warehouse and when they were on their way to the house. Upon showing up they checked out the area and began the removal of the old equipment and install of the new. They did a gre...
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Steve and Alex called to let me know when they were picking up the equipment at the warehouse and when they were on their way to the house. Upon showing up they checked out the area and began the removal of the old equipment and install of the new. They did a great job and answered any questions we had along the way. When complete they cleaned up the work area both inside and out and Steve went over all the equipment with us and gave us some tips to ensure the long lasting life of our new HVAC system. Awesome customer service from both technicians.
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By Kevin M. on 12/20/19
Steve and the ARS crew came in and installed 2 new units within 6 hours. The team was very polite, clean, and when they found that the sales person accidentally sold us the wrong size unit for us down stairs they took care of it immediately and saved us $900.00 and...
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Steve and the ARS crew came in and installed 2 new units within 6 hours. The team was very polite, clean, and when they found that the sales person accidentally sold us the wrong size unit for us down stairs they took care of it immediately and saved us $900.00 and the new unit was installed on the same day without any delays. I would recommend them to anyone for a new install, repair, or maintenance. Keep up the excellent work.
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By nicholas c. on 12/09/19
Went above and beond. Made my very satisfied.

By Bob F. on 11/22/19
Installation tech Steve and his helper Marty of ARS / Rescue Rooter Orlando did a fantastic job of replacing my AC unit. From the notifying my by phone when they were going to arrive to the swift and courteous service. The work area was left just as clean as when...
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Installation tech Steve and his helper Marty of ARS / Rescue Rooter Orlando did a fantastic job of replacing my AC unit. From the notifying my by phone when they were going to arrive to the swift and courteous service. The work area was left just as clean as when they arrived. Steve was very thorough in explaining and helping me set up my new controls.
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By Jaime R. on 11/10/19
Great work very professional great person.

By Jaime R. on 11/10/19
Great Work. Very Pro.

By JUDITH M. on 11/05/19
Steve and Alex were prompt, efficient, informative and polite.

By Danny H. on 11/03/19
Great people and service!

By Vicki H. on 11/01/19
should've read the reviews first. My experience with this UNPROFESSIONAL company was a total nightmare. The salesman's George failed to informed the installers that my late father's home had a french drainage system. George was in such a hurry for my business and...
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should've read the reviews first. My experience with this UNPROFESSIONAL company was a total nightmare. The salesman's George failed to informed the installers that my late father's home had a french drainage system. George was in such a hurry for my business and my money. George Persuaded me by stating that if my spouse or a family member was a veterans, I could get an additional $1600 off the bill. I Qualify for the discount because my fiance and my late son, United States Marines Served our country. What a distasteful sale line to use to get cheaper service. When the initial installers came to my home, they were impolite and rude. The installers were upset because George the salesman requested the installers to install a new unit that same day. The installers had just finished a prior job and had arrived at my home after 3:00 p.m. They were infuriated because they knew that this job was going to take 6 hours or more to complete. Which means they were not leaving my house until 9 or 10:00 p.m. I couldn't take their rude behavior and I asked them to leave. Therefore, George had a second crew to come out the next day, they were quick and respectful however, haste makes waste. The building inspectors failed the job because there wasn't a drainage system installed Another installer had to come back to my home to install a drainage pump. The Start date for this project 10/03/2019 to 11/01/2019. I should've went with my initial instinct and gone with Cool Ray AC company. Buyers, please learn from my costly mistake.
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By Kathleen L. on 10/25/19
Gentleman, polite, knowledgeable, good workers.

By Kathleen L. on 10/25/19
Steve

By Maria A. on 10/18/19
I'm so Happy with the service.

By Mohamed L. on 10/18/19
Steve was very professional Great job Steve

By Mohamed L. on 10/17/19
Steve did a great job installing the new AC Very professional

By Maria A. on 10/17/19
Professional, clean service, kind people's, good price, excellent warranty.
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