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By Randy on 06/03/20
Great plumbing experience. Called them yesterday for various household plumbing tasks (fix some faucets and leaks, etc.). Super easy to get on the phone - receptionist, departments, talked to the scheduling person immediately. They sent out Rob F. who arrived ju...
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Great plumbing experience. Called them yesterday for various household plumbing tasks (fix some faucets and leaks, etc.). Super easy to get on the phone - receptionist, departments, talked to the scheduling person immediately. They sent out Rob F. who arrived just 3 hours later. Very nice guy, knows his stuff, worked quickly, fixed things really well, cared about quality, fair prices. I've dealt with probably 20 plumbers over the past 30 years, and this was the most pleasant plumber experience I've had. Recommended!
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By Sohan A. on 06/03/20
The tech came out earlier, was very nice and professional and solved the problem quickly. He also communicated well with what is going on and potential changes. This work was covered under warranty which was proactively stated by the company.

By Nancy H. on 05/29/20
Al, the owner came out to give us a quote to replace our central AC system. He was personable and professional and understood what we were looking for in the quote. We had the quote within an hour of him leaving our house. He provided us with options to choose fro...
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Al, the owner came out to give us a quote to replace our central AC system. He was personable and professional and understood what we were looking for in the quote. We had the quote within an hour of him leaving our house. He provided us with options to choose from so that we could decide which would work best for us. We have worked with A. Fagundes Plumbing & Heating before on other projects in our home. The staff that came out for those porjects were just as professional. We were pleased with the work they did each time. The same is true for all the office staff that I have talked with. I highly recommend A Fagundes Plumbing & Heating! Nancy H - Hudson, NH
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By Karen L. on 05/28/20
Our "new" home came with a Navien on demand hot water system, installed through MassSaves by previous owner. It was installed by A Fagundes. So when we got a glowing red wrench symbol and and error code, I called them up. They responded and had someone out the foll...
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Our "new" home came with a Navien on demand hot water system, installed through MassSaves by previous owner. It was installed by A Fagundes. So when we got a glowing red wrench symbol and and error code, I called them up. They responded and had someone out the following day. I am so pleased with their work.
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By Rick K. on 05/26/20
They were amazing and knowledgeable, polite and would use them all the time. Cannot say enough great things about Rob

By Jonathan R. on 05/19/20
I just worked with Steve D for the first time and my experience was amazing. He was personable and did a great job explaining everything. He came out to clean and set up my condenser and furnace so it’s ready for the winter and I renewed my service plan. He was a...
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I just worked with Steve D for the first time and my experience was amazing. He was personable and did a great job explaining everything. He came out to clean and set up my condenser and furnace so it’s ready for the winter and I renewed my service plan. He was also great with my 11 month old puppy who gets excited to see everyone. Fagundes is someone I trust and no matter what they always deliver. Prices are fair and each employee is great! Thanks again!
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By Brian F. on 05/15/20
Great service

By Mike H. on 05/15/20
On time explained everything very well on what had to be done to make it correct unfortunately just out of the budget right now would gladly give them my businesses otherwise

By Harry C. on 05/14/20
Professional and informative

By Bill B. on 05/13/20
Prompt, polite, and most of all, professional with great outcomes!

By David C. on 05/11/20
Rob F. was pleasant to have working on my tub faucet. Very knowledgeable and friendly. He did the job quickly and cleaned up after he was done. I asked him for a quote on a couple of other projects I am looking to have done. I will definitely be calling him back.

By Paul W. on 04/20/20
Superior Service from Jason (Field Manager) who took my call to the Service Tech (Steve D.) who replaced our gas water heater! I called Monday Morning and the Water Heater Service was completed before Lunch on Monday. You can't ask for more rapid response! Steve D....
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Superior Service from Jason (Field Manager) who took my call to the Service Tech (Steve D.) who replaced our gas water heater! I called Monday Morning and the Water Heater Service was completed before Lunch on Monday. You can't ask for more rapid response! Steve D. diagnosed my water Heater Problem and gave me a quote immediately! Steve D. was very professional and answered all my questions with experienced knowledge! Thank you... so nice to have hot water again!!
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By David S. on 03/18/20
The team specifying and performing my installation was pleasant, knowledgeable and professional. They completed the job ahead of the anticipated schedule. They did an excellent job.

By Rick A. on 03/10/20
Excellent! Very happy! Can't say much more. Would definitely use you again and again!

By Rick A. on 03/10/20
Had Rob come in today and reconnect a new gas stove and install a new dishwasher,plus a new bathroom toilet. He had come in last week to disconnect the old gas stove and old toilet being we were having our floors replaced. At that time he was just going to replace ...
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Had Rob come in today and reconnect a new gas stove and install a new dishwasher,plus a new bathroom toilet. He had come in last week to disconnect the old gas stove and old toilet being we were having our floors replaced. At that time he was just going to replace a toilet, but we had decided over the weekend to get a new stove and dishwasher, and without any issue like before your company gladly accepted to do the job no problems. Bob came back today by himself and did a fantastic job. Definitely be using your company again in the future! Very happy again with the service and the work. Very grateful and appreciated! Much thanks. Rick Albuja!
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By Steve C. on 03/02/20
Sam did a great job explaining to me what was going on and happily fixed the issue. Great guy. You should be proud to have Sam representing your company.

By Judith B. on 02/27/20
I phoned Fagundes yesterday and they sent out ANDREAS this morning. He arrived at the appointed time, inspected the furnace, phoned me at work and gave me his diagnosis. He did the necessary. work and my condo no longer smells up the building. THANK YOU, Andreas.

By darlene on 02/27/20
not happy with the poor work that was done at my house

By Steven A B. on 02/14/20
The 3 gentlemen who worked to connect three NEST thermostats were outstanding. They were very friendly , professional and thorough. I love this company. They have very competent, careful and professional people on staff. I have recommended them to my neighbors.

By Jin on 02/10/20
I found my hot water and heating gas boiler combo unit is not functioning for heating in the morning and contacted A.Fagundes P&H which I have annual service contract. They looked up their service man schedule and dispatched available technician within an hour. Upo...
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I found my hot water and heating gas boiler combo unit is not functioning for heating in the morning and contacted A.Fagundes P&H which I have annual service contract. They looked up their service man schedule and dispatched available technician within an hour. Upon arrival, they correctly diagnosed the problem and started working on the fix. A.Fagundes is very reliable and prompt on customer needs and technician are also very professional and gives good explanations on the issues and their work on they are performing.
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978-459-0139

Select any employee to see all their reviews.

Sammy Y
Rating:
80 total reviews!
Ron R
Rating:
68 total reviews!
Steve D
Rating:
(61 total reviews)
Andreas T
Rating:
(47 total reviews)
Nick C
Rating:
(34 total reviews)
Peter F
Rating:
(27 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period A.Fagundes P&H Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at A.Fagundes P&H Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
978-459-0139
Peter F has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
27 total reviews
A. Fagundes Plumbing and Heating has been offering top quality workmanship since 2003. We are a growing company with our goals set on customer service and repeat customer satisfaction. Our staff is trained to be efficient, precise and respectful. We offer up front pricing with no hidden surprises.
By David S. on 03/18/20
The team specifying and performing my installation was pleasant, knowledgeable and professional. They completed the job ahead of the anticipated schedule. They did an excellent job.

By LAWRENCE C. on 06/27/19
From the first meeting with Peter F until the final handover from Steve D, the crew was knowledgeable, considerate and gave me great service

By LAWRENCE C. on 06/27/19
From the first meeting with Peter F until the final handover from Steve D, the crew was knowledgeable, considerate and gave me great service

By Alex P. on 04/19/19
I worked with Peter from A. Fagundes Plumbing & Heating to get my initial combi boiler + heater quote, and then with Steve and his team to get it installed. I had a great experience and would highly recommend them. Peter explained all my options very thoroughly and...
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I worked with Peter from A. Fagundes Plumbing & Heating to get my initial combi boiler + heater quote, and then with Steve and his team to get it installed. I had a great experience and would highly recommend them. Peter explained all my options very thoroughly and worked to find the right solution for my budget, space constraints, and water usage needs. Steve was extremely professional, finished when they said they would, and cleaned up even more than I expected. The final installation looks shiny & new and best of all, no more cold showers in the morning. The backoffice even worked with me to submit my MassSave rebate, so I didn't have to mess with that paperwork. I wish all vendor interactions were like this.
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By Tania L. on 04/06/19
Anyone living in the Merrimack area and needs a great company to service their heating and plumbing needs, here's your company. At the Tsongas Arena this weekend. Ask for Al or Peter.

By Judith F. on 03/31/19
Everyone was very friendly, clearly knew what they were doing. My mini ductless heat pumps were installed two days after I closed on the loan. And Brenda and Brigit are there to answer any questions and to schedule your work.

By Judith F. on 03/30/19
This is a great company to work with. Peter Freedman clearly explained my options and the very confusing rebates. He worked with me to get the best price for what I needed. Then Steve and his team came to install the units within days of my loan closing. They quick...
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This is a great company to work with. Peter Freedman clearly explained my options and the very confusing rebates. He worked with me to get the best price for what I needed. Then Steve and his team came to install the units within days of my loan closing. They quickly and professionally did all the installation. And a quick shout out to Joe, the electrician who made it all possible. This group was efficient, clean, and really nice guys to deal with!!
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By Matt P. on 03/22/19
Professional, upfront and quality. We have used Al Fagundes plumbing and heating for several projects (New install of furnace, hot water, heat pump, drain and plumbing repair/install and whole house water filtration system). Every project we were quoted for come in...
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Professional, upfront and quality. We have used Al Fagundes plumbing and heating for several projects (New install of furnace, hot water, heat pump, drain and plumbing repair/install and whole house water filtration system). Every project we were quoted for come in at around an average to little above Industry price. You want quality you need to pay for quality. From the start, We received a estimate and walk through of our projects with the owner. The install team is polite and very knowledgeable. Everyone in the front office or answering the phone will answer every question you have. Of course with any situation treat them with respect and you will be respected, which both my Wife and I received. We used the Mass save home improvement project heat loan to fund our upgrades. Their team helped us every step of the way. We were happy to use them and continue to use them for any projects or repairs in the future.
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By Mike m. on 02/08/19
Cant say enough good thinks about this company and all employed definitely A team effort from 1st to last day on job Everthing they said about job and wat it would take to complete especially the down time office was great helping with all forms as i went through ...
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Cant say enough good thinks about this company and all employed definitely A team effort from 1st to last day on job Everthing they said about job and wat it would take to complete especially the down time office was great helping with all forms as i went through mass save Thnxs again to all
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By Henry L. on 01/25/19
Lochenvar Boiler was making vibrating noise. Sammy adjusted the CO2 ratio and it is now quiet and working fine.

By Mike m. on 12/28/18
Everything was as stated Pleasure doing business very professional company from the very first call to the End of project I would highly recommend this company thanks to all

By J.Cannon on 12/20/18
I’ve had Al and the team do multiple projects- heating/hot water, central air. Also, had the team in for the occasional service call. Very responsive, professional, and good at communicating the details. Rare you get all 3 of these from a contractor. Happy ...
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I’ve had Al and the team do multiple projects- heating/hot water, central air. Also, had the team in for the occasional service call. Very responsive, professional, and good at communicating the details. Rare you get all 3 of these from a contractor. Happy with the work I’ve had done.
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By Daniel M. on 11/04/18
From The fast response from Al to the courteous professional nature of all the technicians and the great office support I highly recommend

By Vincent C. on 10/12/18
quick and easy

By SCOTT A S. on 09/29/18
Al and his team are very professional and offer different solutions to problems

By SCOTT A S. on 09/28/18
Ron did an excellent job fixture the plumbing in my master bath. This is the second job that Ron did a excellent job

By Colleen C. on 08/16/18
I will 100% hire these guys again. I had a new central air system installed for the second floor of my house. They were on time, priced reasonably, did a fantastic job and finished on time. The team that came to my house was outstandingly professional and friend...
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I will 100% hire these guys again. I had a new central air system installed for the second floor of my house. They were on time, priced reasonably, did a fantastic job and finished on time. The team that came to my house was outstandingly professional and friendly. They wore booties, and put down drop cloths to protect my floors. The installation hardly left a mark anywhere in my house! The vents used blended in perfectly with the time period and decor of my home. The system itself works fabulously. I had one small issue with something and they immediately arranged to have someone come by and touch up. Fantastic service, solid work. Can't to have them complete my next project!
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By Nita J. on 07/15/18
Service was wonderful and stress free.

By Nita J. on 07/13/18
Prompt and friendly service. The technician who cam out(Jeff) was very courteous, knowledgeable and clean. I highly recommend this company.

By Michelle S. on 07/01/18
(No Comment)
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