We just had our Navien Combo unit serviced for its normal cleaning and maintenance. Jeff our specialist was courteous and explained what he was doing and this an excellent and efficient job. We could not be happier with our Navien system installed by A.Fagundes and the service call by Jeff. Thank you. Stan Bigda
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Nick, Jason and Ron These 3 guys were at my home in Billerica on November 1, 2017 and did a fantastic job. They were very polite and courteous. They cleaned up and did not leave a mess. They are a great asset to A. Fagundes P&H. They are a team that your company should be very proud of.
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My heat was not working and the forecast was for 30 degrees that night. I was very concerned as my former service person had retired. I received a recommendation from a friend who heard about A.Fagundes from a friend. So while not a direct recommendation after researching on line I called for service. I was extremely pleased with the work that Steve Dudley did. He explained what he found, what would need to be done and the estimated costs for the work. He was extremely professional and answered all my questions. Please know that I will not only be calling A.Fagundes for any future work that I might need done, but I will also recommend Steve and your company to others. Thank you again for the excellent work that Steve did.
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I was very pleased with my first-time experience with Fagundes Plumbing. The technicians were timely, friendly, professional, and willing to answer my questions and communicate what they were doing. The office staff was just as professional—answering my questions, assisting with the appropriate rebate forms, and timely call-backs. I have already recommended Fagundes to four different friends and will definitely use them for my future plumbing needs.
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Have used this service because I felt that they were well trained & knew the system better than others that I discussed the ********** system with, & what I felt that I needed. I was not disappointed.They installed a complete system in my house with competence & efficiency.There also was good response for minor problems & routine maintenance. I am completely satisfied with this company.
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A. Fagundes Plumbing & Heating installed my heating/cooling over ten years ago. Aside from annual maintenance, we've had few reasons to have them back which speaks for itself. However, during maintenance calls George thoroughly examines the entire system and calls my attention to any issues early before they get serious/expensive. Allison in the office was also really great about getting back to me and staying on top of scheduling. Understandable this company has grown over the years but impressive that the commitment to service has stayed the same.
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I had a water leaking problem on outside of house in a mini split ac system installed by Fagundes Plumbing earlier this year. Al answered the phone himself, and had a service tech out to my house within the hour to assess the problem and repair it on the spot. You can't ask for more than that.
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Very professional company with fair pricing. Everything you expect from a Service company. Our HVAC system died this week and they diagnosed the issue, gave an estimate within hours, and had the new system in a few days later. Kudos to Jeff, Jason, and Joe for the quick install! Would definitely recommend to others or use again.
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We have used Fagundes Pluming & Heating for the following: -3rd Floor Bathroom (Sink/Toilet/Shower) -3rd Floor Ductless (1 Unit) -2nd Floor Ductless (3 Units) -1st Floor Heating -Basement Heating -Water Heater Replacement (Tankless) I have never worked with a company that has more top notch people than Al's team. Period. Peter who comes to your house and walks you through your options Sam that runs his team and is involved in every step Sammy, Nick and Ron who are the most polite hard workers in their field Danielle in the office who holds down the fort and answers any questions you have and takes on Mass Save and the rebates Al who is absolutely involved in his business and stands behind everything that his team does. My husband and I moved into Lowell, MA from out of the area and purchased a home that we knew needed some work. Hiring a "professional" without any personal recommendations is a stressful task. At the minimum you hope the people are fair and know what they are actually doing. If I can be the personal recommendation for Al or any member of his team I would be more then happy to tell you what an amazing team he has. They are a hard working, polite and the top of their field. All their work is top notch. We liked the job they were doing and trusted Al and his team so much that we took recommendations from him for an electrician and a contractor. If you need any work done on your home at ALL you need to call Al Fagundes first. You will not be disappointed! Thank you Al and team for your amazing job in our home!
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We have used F******* Pluming & Heating for the following: -3rd Floor Bathroom (Sink/Toilet/Shower) -3rd Floor Ductless (1 Unit) -2nd Floor Ductless (3 Units) -1st Floor Heating -Basement Heating -Water Heater Replacement (Tankless) I have never worked with a company that has more top notch people than Al's team. Period. Peter who comes to your house and walks you through your options Sam that runs his team and is involved in every step Sammy, Nick and Ron who are the most polite hard workers in their field Danielle in the office who holds down the fort and answers any questions you have and takes on Mass Save and the rebates Al who is absolutely involved in his business and stands behind everything that his team does. My husband and I moved into ******* ** from out of the area and purchased a home that we knew needed some work. Hiring a "professional" without any personal recommendations is a stressful task. At the minimum you hope the people are fair and know what they are actually doing. If I can be the personal recommendation for Al or any member of his team I would be more then happy to tell you what an amazing team he has. They are a hard working, polite and the top of their field. All their work is top notch. We liked the job they were doing and trusted Al and his team so much that we took recommendations from him for an electrician and a contractor. If you need any work done on your home at ALL you need to call Al F******* first. You will not be disappointed! Thank you Al and team for your amazing job in our home!
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