We had a few estimates before hiring A.Fagundes was a great choice had a new bathtub and toilet, Sammy and his partner Sam came in on Monday morning and from meeting them they were awesome and helpful,they both did an awesome job and my wife and I couldn't be much happier,our bathroom is coming along great and looks so good. Also had Steve D. Come out on a service call and was excellent and very professional. All in all would like to say thank you and you have and excellent staff,from your office to service we couldn't be much happier thank you again AWESOME JOB! Sammy and Sam did an excellent job will keep them in mind for our next project.
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We had a few estimates before hiring A.Fagundes was a great choice had a new bathtub and toilet, Sammy and his partner Sam came in on Monday morning and from meeting them they were awesome and helpful,they both did an awesome job and my wife and I couldn't be much happier,our bathroom is coming along great and looks so good. Also had Steve D. Come out on a service call and was excellent and very professional. All in all would like to say thank you and you have and excellent staff,from your office to service we couldn't be much happier thank you again AWESOME JOB! Sammy and Sam did an excellent job will keep them in mind for our next project.
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This is the second time that we have used A. Fagundes P&H. We had a problem with the main water line coming into our house leaking. Sammy came out initially. He diagnosed the problem quickly and kept us informed as to what would happen next. They had to order the part which would take a couple of days to come in. They promptly scheduled the appointment for Ron to come out a couple of days later. Both employees were polite and knew what they were doing. The office staff that we dealt with Danielle and Alison were very professional. Last year we had an issue with our furnace. We reached out to A. Fagundes Plumbing and Heating. They were able to come out the next day. They provided us with a specific time frame of when they would be there which was great! The guys knew exactly what the fix was and we were back up and running in no time. They cleaned up after themselves. You would have never known they were there. We had a very positive experience with all employees. We highly recommend A Fagundes Plumbing & Heating and will definitely be using them again if needed in the future.
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Boiler problems during the height of the coldest weather we have had in years. Sam spent a lot of time evaluating the problem. Apparently there wasn't just one thing wrong but a combination of 3 components. We were in good hands with Sam. All fixed at a reasonable price. Very pleased! Sam was one of our original installers of this boiler. We have them maintain the boiler each year. Just don't ask me if I would recommend the boiler we purchased.
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Ever since A. Fagundes P&H installed our air conditioner and furnace a couple of years ago we have used them for all of our P&H issues. They are always professional, informative and patient with my questions, and they leave the working area spotless. The gremlins must were running amok over the MLK holiday weekend at our house. The pilot light in our old hot water heater wouldn't light, and I couldn't figure out how to keep the toilet from running. Andreas came out on Saturday and started the pilot light, but a while after he left, it went out again. This morning Allison sensed my weariness about not having hot water during these frigid winter days and was able to have a new hot water heater installed today! Ron did a great job--he was professional, respectful and personable. After doing an excellent installation and clean up job he checked out our leaking toilet, of course he knew exactly what caused the problem and he repaired it. Ron was patient and informative when I wanted to learn about how to fix a minor problem like that myself. Before leaving he doubled back to make absolutely sure that hot water was running from our faucets...thanks Ron!
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Let me start this with some solid praise for Al, Sam and the team at A Fagundes. My furnace was down for a couple of days over new years and new years eve and given this cold snap, not a single local company had the bandwidth to take on new customers. After calling no less than 15 different companies, A Fagundes and team took us on. Sam, their second in command, came by and fixed some old hatchet wiring work. He noticed the heat exchange had cracked and was seeping small amounts of CO into the vents. The furnace pre-dated my purchase of the house (well over 12 years) so we agreed it was time to look at a new furnace. Al, the owner, came out, sized out the proper BTUs and we settled on a Maytag 2 stage, pushing 60,000 BTUs. I have a split level ranch, so more than enough to heat and cool. He found a slot for me on Friday morning. His team showed up, they were professional quick and had it installed and up in running in no time. Moral of the story here is simple: when you're in a bind, Al and team will do everything they can to step up and win your business; new customer or not.
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