About 3 weeks ago, my hot water heater let go in the middle of the night (of course) and I discovered a flooded basement early morning. I called A.Fagundes at 8 am and by 10 am they had Andreas and Ron (they squeezed him in to help Andreas in between jobs) at my door with a new hot water heater ready to install!! I called them because A.Fagundes had solved a very problematic situation I was in with my new Lochinvar boiler installed by another plumber (who couldn't solve the problem). Once again, very polite and professional staff who got the job done. Brenda, in the office, was efficient and kind on the phone orchestrating everything for us. In my eyes, you can't go wrong with this company!!
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I had Ron and Chad do my leak, they were awesome and I believe I had them before when I had my bathtub put in. They did an awesome job then and an awesome job today, I am very happy and because of employees like them I will continue to call your company with any further work that needs to be done at my home. A big thumbs up on Ron and Chad, I would definitely recommend them to friends as well as letting them know what a GREAT JOB your company does,and how friendly your employees are. Thank you again for a Job well done! And lots of praise for Ron and Chad for taking great care of Plumbing issues!
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This is a great company to work with. Peter Freedman clearly explained my options and the very confusing rebates. He worked with me to get the best price for what I needed. Then Steve and his team came to install the units within days of my loan closing. They quickly and professionally did all the installation. And a quick shout out to Joe, the electrician who made it all possible. This group was efficient, clean, and really nice guys to deal with!!
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Professional, upfront and quality. We have used Al Fagundes plumbing and heating for several projects (New install of furnace, hot water, heat pump, drain and plumbing repair/install and whole house water filtration system). Every project we were quoted for come in at around an average to little above Industry price. You want quality you need to pay for quality. From the start, We received a estimate and walk through of our projects with the owner. The install team is polite and very knowledgeable. Everyone in the front office or answering the phone will answer every question you have. Of course with any situation treat them with respect and you will be respected, which both my Wife and I received. We used the Mass save home improvement project heat loan to fund our upgrades. Their team helped us every step of the way. We were happy to use them and continue to use them for any projects or repairs in the future.
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I called this morning to have my garbage disposal replaced, and the company sent a technician over the same day (within a couple of hours)! Andres was polite, efficient, and professional! Gave it a 4 star because the plug on the disposal was not removed, so technician had to come back and fix it.
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Great company with great employees Andreas very professional on time before even walking in my house he put his booties on without me even asking it was like the norm for him. Andreas is very educated with all the new products great customer education he reviewed my app on my new nest thermostat setting by setting the only that he also explained what they all were. I highly recommend this company and I will refer to family and friends great job Andreas is a great asset to your company
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Cant say enough good thinks about this company and all employed definitely A team effort from 1st to last day on job Everthing they said about job and wat it would take to complete especially the down time office was great helping with all forms as i went through mass save Thnxs again to all
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A. Fagundes is HANDS down the best plumbing and heating company in the Lowell area of Massachusetts. They have worked on my home for the past 4 months, installing brand new heating systems, and mini split air conditioners. They have always taken the time to explain everything that is going on, and helped us save lots of money using the mass save rebate programs. All of their staff, from owners to technicians, are incredibly respectful and helpful and go above and beyond to make your job go smooth. Cannot recommend this company enough!
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Always great service and the techs are courteous as well as knowledgeable. I had a new boiler, water tank and two A/C units put in and the work was done in great time, professionally, and courteously by all. Al was right there everyday to check on everything. I would recommend them in a minute, and have.
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A.Fagundes saved the day for us!! The original installer of our replacement Lochinvar boiler could not get the system to work properly for 2 months this past fall. A.Fagundes sent their technician Sammy to correct all the errors the previous installer made and finally we have reliable and consistent heat! Sammy is a problem solver and patiently explains what needs to be done and answered all of my questions. Any staff that I had contact with, including the owner, were polite, respectful and very knowledgeable. We are definitely going to call them for any future needs!
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