Steve was polite and did a great job. When I called your office, I told you that I had a new Moen faucet and needed it installed in my kitchen. You said it was a $90 fee to come out and we would go from there. When Steve was on the job, I was informed that you charge $295 dollars to install a kitchen faucet. I believe you withheld that information from me on the phone so you could get onsite and then is was easier for me just to go ahead. I never would have hired you at $295 dollars for a 30 minute job to install a new kitchen faucet. You should have told me your price on the phone, but think that you knew I would hire another plumber at a lower price. Now I know that I should have asked what you charge too, but the conversation made me feel you would do a good job for a fair price. Again, Steve did a great job and was very polite to work with but your installation price, which was withheld in my opinion, made it a bad experience and I will not be recommending your company or doing business with you again. Tom McElligott
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I originally contacted A. Fagundes Plumbing and Heating to have a hot water heater replaced and to have a clogged drain/broken garbage disposal looked at. As the clogged drain was a much more immediate problem and the contract for their work was still being written at the time, they recommended me to a local service that specialized in this who were able to resolve the problem quickly. They were able to replace my hot water heater without issue, and it is working fine now, it does appear to run out of hot water pretty quickly (10-15 minutes of shower use), though this may be an issue with the shower head I'm using rather than the heater itself. It also took quite a while (multiple months) to get the scope of work contract that I needed to sign for the work to begin, but they acknowledged this and offered me a discount to compensate for the long wait time. Despite those few small faux pas I had an overall positive experience with them, and would definitely consider using them again for plumbing or heating work in the future.
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My family hired A. Fagundes Plumbing and Heating for numerous jobs for my mom. Most recently they installed a new toilet in her bathroom and over the past 6 months they have installed a garbage disposal, redirected plumbing for a new washer and dryer set up as well as installed a walk in shower. Each job was done professionally and all workers that were involved with all the projects were courteous and helpful with any questions we had. Thank you so much for the great work that you do!!
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My family hired A. Fagundes Plumbing and Heating for numerous jobs for my mom. Most recently they installed a new toilet in her bathroom and over the past 6 months they have installed a garbage disposal, redirected plumbing for a new washer and dryer set up as well as installed a walk in shower. Each job was done professionally and all workers that were involved with all the projects were courteous and helpful with any questions we had. Thank you so much for the great work that you do!!
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My Furnace/Boiler system began to kick out on a Sunday night. I phoned A. Fagundes Plumbing and Heating and they came on Monday afternoon to assess the situation. I was thoroughly impressed with the estimate process, the evaluation of my home heating needs and the service. George, Steve, and Andreas were all professional, neat, and patient as they explained the new heating system that was being installed. George and Steve made sure I understood how the new system worked and that all my questions and concerns were addressed! Thank you!
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Jeff was a nice gentleman but the overall service from the company was poor. He had to constantly consult with the office for directions on what to do and the price was outrageous $675. The second team was terrible Contacting your office all the time they then said we should pay an additional fee to complete the "necessary repairs". Never again will we contact your office or recommend your company to anybody. Very poor service Al
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Sammy is very professional and communicated thoroughly what he planned to do. At times, though, he relayed almost too much information, which for instance led to some confusion regarding whether 1) he had been supplied with the right replacement part and 2) he needed to contact a factory tech support person before proceeding with the repair. Upon questioning, he assured us that, yes, he had the proper replacement part and no, calling the mfr was not necessary. The repairs were then smoothly completed, the HW heater worked properly as soon as it was turned back on, and he and his helper cleaned up satisfactorily afterward. In conclusion, we regarded both of them to be very good at their jobs, and we’d recommend them highly.
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I needed some work done to update a couple of hot water tanks. Sammy arrived on time and was conscientious in his work and respectful of the property. We spoke about the specifics of the work and its cost. Everything was clearly laix out and there were no surprises. Work was completed quickly (for the amount of work I saw) and it looked clean and professional.
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Nick, Steve, Sam and Jason at Fagundes plumbing and heating did a fantastic job at my home. They were professional, courteous and attentive throughout the installation process. I had a wall hung Mitsubishi unit installed on the main floor, energy efficient tank-less boiler in the basement and ac unit with ducts to each bedroom installed in the attic. Pretty much any system you need they can do. They started my job on the date given and were here all day every day, from start to finish. Install was finished on time and everything looks and performs great. I will definitely have them back for our hvac needs when finishing my basement. Thank you guys
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We had a few estimates before hiring A.Fagundes was a great choice had a new bathtub and toilet, Sammy and his partner Sam came in on Monday morning and from meeting them they were awesome and helpful,they both did an awesome job and my wife and I couldn't be much happier,our bathroom is coming along great and looks so good. Also had Steve D. Come out on a service call and was excellent and very professional. All in all would like to say thank you and you have and excellent staff,from your office to service we couldn't be much happier thank you again AWESOME JOB! Sammy and Sam did an excellent job will keep them in mind for our next project.
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